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Porto Platanias Beach Resort & Spa

5.0 star property
Beachfront resort with 3 restaurants and 5 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Porto Platanias Beach Resort & Spa

Front of property - evening/night
On the beach, beach bar
Lounge
View from property
Water park

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Room service
    Room service
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Parking available
    Parking available

Explore the area

Map
Platanias, Platanias, Crete Island, 73014
  • Platanias Square
    7 min walk
  • Agia Marina Beach
    8 min walk
  • Platanias Beach
    8 min walk
  • Chania (CHQ-Ioannis Daskalogiannis)
    36 min drive

Room options

View all photos for Studio with Garden or Pool View

Studio with Garden or Pool View

Studio with Garden or Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
TV
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room with Side Sea View

View from room

Double Room with Side Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Suite with Private Pool and Sea View

Superior Suite with Private Pool and Sea View

Superior Suite with Private Pool and Sea View

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Junior Suite with Private Pool

Junior Suite with Private Pool | Living room

Junior Suite with Private Pool

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Bathrobes
  • Sleeps 4
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Double Room with Garden or Pool View

View from room

Double Room with Garden or Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Pool View (Maisonette)

Family Room, Pool View (Maisonette)

Family Room, Pool View (Maisonette)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Sofa Beds OR 2 Single Beds

About the area

Platanias

A luxury stay in Platanias awaits you at Porto Platanias Beach Resort & Spa. Within just a 10-minute stroll, you'll find Agia Marina Beach and Platanias Square. Highlights at this beachfront resort include 3 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Sparkling Spa can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. The restaurant, Helios and Eros, is open for lunch and dinner. With 2 poolside bars and a bar/lounge to choose from, you can enjoy a drink at the resort. Spend the day at the beach and enjoy the 6 indoor swimming pools, 2 hot tubs and water park. 8073 square feet (750 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find a marina, a 24-hour gym and a Turkish bath/hammam. There's also self parking, along with the convenience of an airport shuttle. .Within a 20-minute drive of this 5-property class Platanias resort, attractions include Old Venetian Harbor and Port of Souda.
View more Resorts in PlataniasOpens in a new window

What's nearby

  • Platanias Square - 7 min walk - 0.6 km
  • Agia Marina Beach - 8 min walk - 0.7 km
  • Platanias Beach - 8 min walk - 0.7 km
  • Old Venetian Harbor - 13 min drive - 12.3 km
  • Nea Chora Beach - 26 min drive - 16.4 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 36 min drive

Restaurants

  • ‪Χάλαρο - ‬9 min walk
  • ‪Γιαουρτοπλημμύρα - ‬7 min walk
  • ‪The Twins - ‬6 min walk
  • ‪Social Cafe Bar - ‬6 min walk
  • ‪Eclipse - ‬7 min walk

About this property

Porto Platanias Beach Resort & Spa

Beachfront resort with 3 restaurants and 5 outdoor pools
Some rates at Porto Platanias Beach Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Porto Platanias Beach Resort & Spa, you'll find a full-service spa, a water park (surcharge), and a marina. 5 outdoor swimming pools, 6 indoor swimming pools, and 2 hot tubs are also on site. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge.

Business amenities include a business centre and meeting rooms. Event space at this resort measures 8073 square feet (750 square metres) and includes a conference centre. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury Porto Platanias Beach Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Platanias resort is smoke free.

  • 322 guestrooms or units
  • 2 levels
  • 4 buildings
  • 3 dining venues
  • 2 bars by the pool
  • Conference rooms
  • 8073 sq ft of conference space
  • 750 sq. m of conference space
  • Built in 2001
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
Porto Platanias Beach Resort & Spa offers 322 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies or patios. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Platanias resort provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Sparkling Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Italian, Russian, Swedish

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Uncovered parking on site (EUR 5 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Helios and Eros
  • Ikaros Roof Garden
  • Island

Family friendly

  • 5 outdoor pools
  • 6 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (8,073 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 2001
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 60
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property enforces a strict dress code in the restaurant during dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self-parking fee: EUR 5 per day
  • Late check-out fee: EUR 60 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 1042Κ015A0002601

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Porto Platanias Beach
Porto Platanias Beach Resort
Porto Platanias Beach Hotel Platanias
Porto Platanias Beach Resort & Spa Crete - Chania
Porto Platanias Beach Resort & Spa Crete - Chania
Porto Platanias Beach Resort Spa
Porto Platanias & Platanias
Porto Platanias Beach Resort & Spa Resort
Porto Platanias Beach Resort & Spa Platanias
Porto Platanias Beach Resort & Spa Resort Platanias

Frequently asked questions

What is the cancellation policy at Porto Platanias Beach Resort & Spa?

Porto Platanias Beach Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Porto Platanias Beach Resort & Spa?

Yep, Porto Platanias Beach Resort & Spa has an uncovered self car park for EUR 5 per day. Onsite parking is limited.

Are there any beaches close to Porto Platanias Beach Resort & Spa?

Yep, Porto Platanias Beach Resort & Spa is a short 8-minute walk from Agia Marina Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at Porto Platanias Beach Resort & Spa?

Yep, Sparkling Spa is available for guests. It has 2 hot tubs and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Porto Platanias Beach Resort & Spa have a pool?

Take your pick from 5 outdoor swimming pools, 6 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Porto Platanias Beach Resort & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Porto Platanias Beach Resort & Spa?

Porto Platanias Beach Resort & Spa features 2 poolside bars, 5 outdoor pools and 6 indoor pools.

What makes Porto Platanias Beach Resort & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Porto Platanias Beach Resort & Spa.

Is Porto Platanias Beach Resort & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Porto Platanias Beach Resort & Spa is a hit with families.

Is there a free airport shuttle available at Porto Platanias Beach Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Porto Platanias Beach Resort & Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Porto Platanias Beach Resort & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Porto Platanias Beach Resort & Spa?

No, pets are not allowed.

Porto Platanias Beach Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 84 out of 192 reviews" "
Rating 8 - Good. 69 out of 192 reviews" "
Rating 6 - Okay. 27 out of 192 reviews" "
Rating 4 - Poor. 7 out of 192 reviews" "
Rating 2 - Terrible. 5 out of 192 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2024

8/10 Good

Ayesha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great. But, the hotel is more like 4 stars rather than 5.

10/10 Excellent

Jones

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 4 nights in Aug 2023

6/10 Okay

Melissa

Travelled with family and small children
Disliked: Staff & service
The hotel is in a great location and has all the amenities necessary for a family holiday. Was disappointing that there was absolutely no guest/ customer service. All inclusive is terrible and confusing along with the processes and systems the hotel has. Such a shame for a property that could be amazing. A let down for our family holiday and won’t return in future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love it the hotel is nice .
Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
4 night stay
Family resort. feels like 1000's of people there. Crowded. If that does not bother you, ok place. Noise at night from pool or karioki irritating.
Stayed 4 nights in Aug 2022

2/10 Terrible

athanasios

Stayed 5 nights in Jul 2022

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, near many attractions
We had a nice stay, the room was clean and breakfast plentiful. My only gripe is with the beach -- the dried seaweed should be cleaned out daily.
Room with private pool
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good food, nice rooms can be recommended
The food was good and the rooms were nice and the sunbathing facilities were good IF you managed to get a sun bed. There were just little things that could have been better such as, 2 times we had problems with our room key and needed a new one, we had all inclusive and should have beennable to have soup when arriving late, but that wasn’t so. The map of the property is not very discriptive.etc. But all in all, a nice place to stay
Stayed 2 nights in Jul 2021

2/10 Terrible

I

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
The rooms were dirty , doesn’t look anyrhing like the pictures. Staff are extremely rude. It feels like 3 star not 5 star.
Stayed 4 nights in Aug 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Rooms are not 5 star
The rooms are not 5 star. Super small, no mini bar, only an empty fridge and pretty basic. The other installations (swimming pool and restaurants) are good in general.
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2021

8/10 Good

SAGI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2020

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
I would like to start by saying that I never wrote a bad review in my life. But this is not a 5* star hotel. We were all SO DISAPPOINTED, that we requested our money back so we can go to a different hotel, but it was non refundable.. The pictures online look much better than what it actually is. The furniture and most things in the hotel are very old. You don’t feel like u came to a luxury hotel. The service is not 5 star. U have to ask for basic things that should be included in the room. In addition, you have to put £10 deposit per beach towel. You have to pay for bed/beach umbrella on the beach that is part of the hotel. I would say, that the hotel upgraded our room, which was still not to par what so ever. Overall, if you want to go to a 5 star hotel, and enjoy the room and hotel facilities, this is not the place for you. If you are just looking for a place to sleep and will be out and about most of the day, the place is fine.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I love this place, and the excellent buffet. I just wish the AC in my room worked. The fan works but no cold air.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Aug 2019

10/10 Excellent

J Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and good facilities
Overall it was very good and family friendly place. I will come back here again in next year.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect vacation- we love this resort!
We had a fantastic stay! This was our second time at Porto Platanias hotel and spa. The staff were warm and welcoming especially Anastasia. We had a beautiful room with a sea view and private pool which was great for cooling off. We were surprised with lively welcome touches such as wine fresh cut fruit and cakes brought to our room. Dining as we looked out towards Theodorus island was incredible and the dining room staff were attentive and professional, especially Vassily. The food was simply delicious and even better than our previous visit. It's a small miracle I didnt gain 5 kilos! Greek night was a true experience. Bed was comfortable and shower pressure was fine. We had some problem with the air conditioner not cooling but upon complaint the reception promptly sent soneone to fix it. Only drawback was loud noise at night from poolside games like air hocky tables. Had a wonderful massage by George at the spa.
Stayed 5 nights in Aug 2019

10/10 Excellent

Katie, United Kingdom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff are lovely and friendly! The hotel is beautiful and has many sunbeds by the pool so we always had a lovely spot. The hotel is situated on the busy shopping street of Platanias which is great as there were lots of cute boutiques, shops and really great restaurants along the road. There is a huge variety of breakfast foods at Porto Platanias and the restaurants in the hotel is really good value and tastes lovely too! The spa is big but some facilities were not working properly and the manager there was not too helpful. My massage therapist, Sophia, was great!
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

2/10 Terrible

J Y

Disliked: Staff & service, property conditions & facilities, room comfort
Double chexk actual hotel website.
Nothing like what I saw in hotel. Com I choose the family maisonette and in that photo has kitchen and living room n sitting area. Hotel gave me other maisonette family room with pool view With my disable mum I chose expensive room with little kitchen. Food is everage.and used left over as well. Beach front is the highlight of this hotel. Hotel front desk staffs aren't very friendly at all. Never use this hotel. Pay almost £2300 I am so unhappy Over all
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018