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Allegro Playacar - All Inclusive

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club

Photo gallery for Allegro Playacar - All Inclusive

3 outdoor pools
Children's activities
Lobby
Superior Room | Exterior
Premium Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • 24/7 front desk
  • Bar
  • Housekeeping
The current price is NZ$322
includes taxes & fees
18 May - 19 May

Explore the area

Map
Lote Hotelero No. 7, Playa del Carmen, QROO, 77710
  • Playacar Beach
    ‪14 min walk‬
  • Playacar Golf Club
    ‪1 min drive‬
  • Playa del Carmen Maritime Terminal
    ‪4 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪255 min drive‬

Room options

View all photos for Family Room, Ocean View

Free minibar, in-room safe, iron/ironing board, bed sheets

Family Room, Ocean View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Allegro Playacar - All Inclusive. You'll be 2 km (1.2 mi) from Quinta Avenida and 2.3 km (1.4 mi) from Playa del Carmen Main Beach. Highlights at this beachfront property include 5 restaurants, 3 outdoor swimming pools and free buffet breakfast. .The buffet restaurant, Topaz, serves international cuisine and is open for breakfast, lunch and dinner. At the property's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the on-site free kids' club, gym and outdoor tennis court. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Playacar property include Playacar Golf Club and Playa del Carmen Maritime Terminal.

What's nearby

  • Playacar Beach - 14 min walk - 1.2 km
  • Playacar Golf Club - 1 min drive - 0.7 km
  • Quinta Avenida - 4 min drive - 2.1 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.2 km
  • Playa del Carmen Main Beach - 8 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Rosa Roja - ‬7 min walk
  • ‪Occidental Allegro - ‬1 min walk
  • ‪Pool Bar - ‬8 min walk
  • ‪Don Rafael - ‬5 min walk
  • ‪Miyagi - ‬8 min walk

About this property

Allegro Playacar - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club
Allegro Playacar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Allegro Playacar - All Inclusive offers its guests 3 outdoor swimming pools, an outdoor tennis court, a fitness centre, and a children's pool. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Allegro Playacar - All Inclusive. Self parking is free.

This 3.5-star Playa del Carmen property is smoke free.

  • 286 guestrooms or units
  • 2 levels
  • 38 buildings
  • 5 dining venues
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Allegro Playacar - All Inclusive offers 286 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielito lindo
  • Fuji
  • O Sole Mio
  • Snack and grill
  • Topaz

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Allegro Playacar - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 34 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Allegro Playacar
Allegro Playacar All Inclusive All-inclusive property
Allegro Playacar
Allegro Playacar All Inclusive
Playacar Allegro
Allegro Playa Del Carmen
Allegro Playacar Occidental
Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico
Occidental Allegro Playacar Hotel Playa Del Carmen
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playacar Resort All Inclusive Playa del Carmen
Allegro All Inclusive All-inclusive property
Allegro Playacar Playa del Carmen
Allegro Playacar All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Allegro Playacar - All Inclusive?

Allegro Playacar - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Allegro Playacar - All Inclusive?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Allegro Playacar - All Inclusive on 18 May 2025 start from NZ$316.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Allegro Playacar - All Inclusive?

Yep, Allegro Playacar - All Inclusive has a free self car park.

Are there any beaches close to Allegro Playacar - All Inclusive?

Yep, Allegro Playacar - All Inclusive is a short 14-minute walk from Playacar Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Does Allegro Playacar - All Inclusive have a pool?

Allegro Playacar - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Allegro Playacar - All Inclusive a romantic place to stay?

Pool-view dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Allegro Playacar - All Inclusive.

Is Allegro Playacar - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Allegro Playacar - All Inclusive is a hit with families.

Does Allegro Playacar - All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is available daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Allegro Playacar - All Inclusive?

No, Allegro Playacar - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Allegro Playacar - All Inclusive?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Allegro Playacar - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Allegro Playacar - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Allegro Playacar - All Inclusive?

There is a golf course next to Allegro Playacar - All Inclusive.

Allegro Playacar - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 387 out of 1000 reviews
Rating 8 - Good. 314 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 77 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this resort! Nice and quiet! Hardly any children; not a kids resort. Top shelf food and drinks. Clean cold pools! Perfect! Beach was amazing.
Stayed 7 nights in Jan 2025

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at the Allegro Playacar. The view and beach was stunning. The beach was so clean with beautiful sand and easy access to walk right into the sea. The resort had great food that changed daily with no shortage of options for all preferences. The staff was all very helpful, kind and happy to be there.
Stayed 5 nights in Jan 2025

10/10 Excellent

Cesar Bernardo Etanislao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is definitely a very pleasant and safe place to visit with the family. The attention of the employees is excellent, there is a great variety in the buffets, and the a la carte restaurants also offer a very pleasant experience. Its location on the beach is perfect and very close to Downtown Playacar.
Stayed 8 nights in Dec 2024

6/10 Okay

Paul D

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the grounds were beautiful, the dining options were limited and repetitive. We spent the first three days without hot water. The TV did not work and the one they replaced it with had a scratched screen and poorly lit picture.
Stayed 7 nights in Dec 2024

6/10 Okay

Paula

Travelled with family
Disliked: Property conditions & facilities
The property needs a bit of updating and a deep clean. Especially chairs in dining area. Scrub between the squares on the backs of the chairs. Love Alejandro, Ricardo, Humberto. We had large beetles in our room. Very frightening in the night going to the washroom and seeing one of them on the floor. Not as good a visit as 5 yrs ago. Alot of the same staff though and we loved that.
Stayed 12 nights in Dec 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service
Nice place to stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jorge

Stayed 3 nights in Sep 2024

6/10 Okay

Phoebe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 8 nights in Oct 2024

8/10 Good

victor

Liked: Cleanliness, property conditions & facilities
Buen resort , playa bien , piscina bien , buena habitación con pequeños desfectos ; buen staff ; buena comida pero puede ser mejor gracias
Stayed 3 nights in Oct 2024

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Dated operations. You have to stand in line every morning to book dinner at the restaurants. The food was nothing spectacular.
Stayed 8 nights in Oct 2024

10/10 Excellent

LYDIA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always come back to Allegro when we travel to Playa del Carmen. The staff is always friendly especially Bernardo Bernal and Ricardo in breakfast room. They were very helpful and attentive. The rooms were updated from last time. We love the beach since it’s so close. A recommendation the night shows need to be updated, have more variety.
Stayed 2 nights in Oct 2024

8/10 Good

Ahmed

Liked: Cleanliness, property conditions & facilities
Only issue with staff not responding to calls
Stayed 1 night in Jul 2024

8/10 Good

Crystal, Sweet Home

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE BEACH was wonderful - all inclusive was great!!
Stayed 6 nights in Sep 2024

8/10 Good

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff
Stayed 7 nights in Sep 2024

6/10 Okay

JUAN D, Crowley

Travelled with family
Liked: Cleanliness, staff & service
N/a
Stayed 3 nights in Sep 2024

4/10 Poor

Francisco

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Jessi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was terrible! Stayed in this resort for 7 nights with my pregnant wife. First issue, the fan in our room was broken from the very first night, so I called maintenance and asked if they can come fix it. They never fixed it. Then our AC broke and leaked a huge puddle of water all onto the floor of our room. Also, our room was FULL of ants all over our things! So we had to keep all our hygiene supplies, clothes, etc. closed and locked away in our luggage. The food was mediocre, little to no activities, low maintenance of the pool, I can go on for a while with issues. For an all inclusive it was an absolute nightmare. For the price you pay here, you can pay the same elsewhere with WAY BETTER quality in every aspect. This resort needs a revamp to compete with the other resorts surrounding it. I personally, will never stay here again. I never leave ratings and I l absolutely hate leaving reviews like this, but this just goes to show how bad of an experience we had. Hope this place improves in the near future for the travelers yet to visit.
Stayed 7 nights in Aug 2024

4/10 Poor

Kalisha

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was nice, but small. The attached mirror was filthy and not all the outlets worked. The walls are so thin and they were renovating the room next to ours so there was no way to sleep in or relax in the room during the day.
Stayed 3 nights in Jul 2024

6/10 Okay

Virginia

Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Not for young children

Extremely noise! Our room was beside the dally nightmare noise shows. These shoes run until very late night (first night it run until 2am) and it is LOUD! Whomever said this is a family friendly hotel was lying. If you have small children, avoid this place.
Stayed 3 nights in Jul 2024

6/10 Okay

Lorena

Disliked: Staff & service
It took a very long time to check in. The front desk didn’t find our reservation
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
Great small property. Thank you Mr. Rodriguez for your assistance.
Stayed 7 nights in Jun 2024

4/10 Poor

Joaquin

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Checked us into a room with no AC that smelled musty like a wet rag and found several silver fish in the bed. Linens and pillow cases had stains. 1st night stay was miserable, hardly got any sleep. We asked for a room change and they told us to wait until the next day. Next day we had to check out before 12 and couldn’t check back in until 3pm. They had us waiting until almost 4 pm to check us into another room only to find we only had 1 bed for 3 pple not two beds, as promised. They stated it was because housekeeping had to approve of the room set up which was lies because once we walked into the room we were missing a bed, bath mat and 1 towel. Everyday we were there, we had to ask for an extra towel because they would only leave us 2 and not 3, so I had to share a towel with one of my room mates every time I showered. Staff lies and gives a different story every time you ask them for something and I wasn’t asking for much, just working AC and 1 towel per guest. Service in the buffet not so great, they would refuse to serve me coffee even when they had a coffee pot in their hands. I had to go to servers station to get my own coffee. I recommend not staying here but if you choose this place, get a first floor room. 2nd floor rooms have palapa ceilings with holes in them which may be why they are hot, musty and filled with bugs. Beach and pool were nice. Bar staff were good as well. You’re not allowed to get poolside food if you’re wet FYI, makes no sense but there you are.
Stayed 5 nights in Jun 2024

6/10 Okay

Katina

Travelled with family
Disliked: Property conditions & facilities
We had to change rooms after the first night we were there. Our air conditioner didn’t work and plumbing in the restroom was bad. The room we received on our second day was better however, the beds were hard and not comfortable. The food options were decent.
Stayed 5 nights in Jun 2024

6/10 Okay

Kathy Lee

Travelled with group
Liked: Staff & service
Room was small No hot water for a day Seaweed on the beach Ran out of beach towels by 4pm No entertainment
Stayed 5 nights in May 2024