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El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

5.0 star property
Adults-only beachfront hotel with 14 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

14 outdoor pools
Exterior
Beach bar
Exterior
Boating

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • On private beach
  • Pool
  • Bar
  • Housekeeping
The price is NZ$1,420
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
Playa del Carmen, QROO
  • Playa Paraiso Golf Course
    7 min drive
  • Kampai
    1 min walk
  • ADO Terminal Alterna Playa del Carmen
    24 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    31 min drive

Room options

View all photos for BEACHFRONT CASITA SUITE

Free minibar, in-room safe, desk, laptop workspace

BEACHFRONT CASITA SUITE

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Jetted bath
  • 66 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL CASITA SUITE

PRIVATE POOL CASITA SUITE

PRIVATE POOL CASITA SUITE

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Jetted bath
  • 78 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for SWIM UP CASITA SUITE

SWIM UP CASITA SUITE

SWIM UP CASITA SUITE

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Jetted bath
  • 62 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for PRESIDENTIAL CASITA SUITE

PRESIDENTIAL CASITA SUITE

PRESIDENTIAL CASITA SUITE

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Jetted bath
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Jetted bath
  • 78 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for CASITA SUITE

CASITA SUITE

CASITA SUITE

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Jetted bath
  • 66 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

El Dorado Royale, Catamarán, Cenote & More Inclusive

Pool
All-inclusive
Free airport shuttle
Parking included
4.3 out of 5, Excellent, (264)
The price is NZ$1,235
for 1 room
includes taxes & fees
5 Jan - 6 Jan
El Dorado Royale, Catamarán, Cenote & More Inclusive

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive. You'll be 4.8 km (3 mi) from Playa Paraiso Golf Course and 5.9 km (3.6 mi) from Nicklaus Design Golf Course. Highlights at this all-inclusive hotel include 4 restaurants, 14 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. With 2 beach bars and 2 lounge bars to choose from, you can enjoy a drink at the hotel. Plus you'll find a private beach, free Wi-Fi in public areas and a coffee shop/cafe. There's also free valet parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this 5-property class Playa del Carmen hotel include Dr. Alfredo Barrera Marin Botanical Garden and Sanctuary of Hope and Time Capsule.

What's nearby

  • Playa Paraiso Golf Course - 7 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 8 min drive
  • Paradise Beach - 9 min drive
  • Puerto Morelos Town Square - 14 min drive
  • Maroma Beach - 15 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬10 min drive
  • ‪Huama - ‬11 min drive
  • ‪El Mar y Tierra - ‬8 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

Adults-only beachfront hotel with 14 outdoor pools
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive, you can cool off in one of the 14 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. WiFi and wired Internet are free in public spaces. This all-inclusive hotel also offers a garden and a terrace. Free self parking and valet parking are available.

This 5-star Playa del Carmen hotel is smoke free.

  • 203 guestrooms or units
  • 4 dining venues
  • 2 bars on the beach
  • 2 bars or lounges
  • Front desk (24 hours)
  • Terrace
  • Garden
  • No smoking on site
  • Coffee shop
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive offers 203 air-conditioned accommodations with indoor private hot tubs and free minibar items. 30-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit with in-room jetted baths, dressing gowns, slippers and hairdryers.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and safes. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 2 bars/lounges
  • 2 beach bars
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • 14 outdoor pools
  • Full-service spa
  • Spa tub

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Outdoors

  • Dock
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy

Accessibility

  • No lift
  • Tile flooring in public areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

El Dorado Casitas Royale Karisma
El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
El Dorado Casitas Royale Karisma Playa del Carmen
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive by Karisma

Frequently asked questions

Is parking available at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Yep, El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive has a free self car park and free valet parking.

How much does it cost to stay at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive on 23 Dec 2024 start from NZ$1,420.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

The closest beach to El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive is Maroma Beach (6.8 km).

Is there a spa on site at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Yep, there is an onsite spa at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive have a pool?

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive has 14 outdoor swimming pools.

What luxury perks are available at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive features a private beach, 2 beach bars and 14 outdoor pools. All guestrooms come with Hot tubs, Private jetted baths and free minibar items.

What makes El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive a romantic place to stay?

A hot tub and a private beach, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive.

Is El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive family-friendly?

No, El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive is an adults-only property.

Are there hot tubs in the rooms at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Relax with a coldie at the 2 beach bars or 2 lounge bars, and grab a meal at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive's 4 restaurants.

What time are check-in & check-out at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

No, pets and service animals are not allowed.

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 36 out of 64 reviews" "
Rating 8 - Good. 15 out of 64 reviews" "
Rating 6 - Okay. 4 out of 64 reviews" "
Rating 4 - Poor. 4 out of 64 reviews" "
Rating 2 - Terrible. 5 out of 64 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

makyla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was such an amazing vibe. The staff did so amazing at helping us, and takinf care of any of our concerns.
Stayed 8 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service by the employees was excellent
Stayed 3 nights in Aug 2024

2/10 Terrible

Prashant

Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Dawn, Bella Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Eustorjio

Liked: Cleanliness, staff & service, property conditions & facilities
First trip out and it everyone was overly nice and happy to help. The area was amazing
Stayed 2 nights in Sep 2024

8/10 Good

Javiera

Stayed 3 nights in Aug 2024

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food choices were not the best , regular staff was awesome (Juan was exceptional) concierge was terrible, lied and didnt know what they were doing.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time, staying at El Dorado, Casitas, and it did not disappoint. The grounds are immaculately maintained, and it is a huge property, so that is saying something. The room was everything as described – swim out was wonderful. The dining options were plentiful. The golf cart service to get you to and from your room due to the Was very helpful. The beach is very large, but very well-kept. The saltwater pool by the ocean was very very nice. The inclusive transportation to and from the airport saved a lot of time. The excursions that were offered as part of the more inclusive package were excellent. If there was one thing that I would say could use a slight improvement is if you are looking to purchase any souvenirs, the selection at their gift shops was a little light. I would highly recommend this resort to anyone, and look forward to returning soon.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shane Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. All of them. Every one of them.
Stayed 5 nights in Aug 2024

10/10 Excellent

WILLIAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Casita concept. Each group was like a small village with it's own pool with swim up bar and it's own personal concierge to aid you with reservations to excursions. The property is quite large but they have a great system of large golf cart shuttles running every 10 to 15 minutes to take you anywhere you need. The staff was extremely pleasant and helpful. We will be back.
Stayed 5 nights in Jul 2024

4/10 Poor

Edward

Liked: Property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Alexander

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I will not be going back to this resort. The female chef in the health bar was rude. I found many other members of the hotel staff to be rude and inconsiderate. I received a hamburger from room service that was bitten in to, they tried to serve me an omelet with raw egg at cocotail. I complained to multiple staff members during my trip and nothing happened our toilet broke, we had no hot water for 3 days. The shuttle service was a joke. This place dropped the ball in multiple areas and i felt like i made a mistake by spending my hard earned money with them. Please dont make the same mistake stay far away from this place.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

CHRISTIAN, Montgomery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and did everything they could to meet your needs and expectations. The property and grounds were well maintained. The food was better than average for an all-inclusive resort. It was a very relaxing, peaceful, and tranquil vacation. I would definitely return again.
Stayed 6 nights in Jul 2024

10/10 Excellent

Rachael, Wichita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely beautiful
Stayed 4 nights in Jul 2024

8/10 Good

Erika Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Aside from the shops closing due to the hurricane and a few communication issues with not knowing when we could leave our room again after the hurricane had passed it was a good stay.
Stayed 6 nights in Jun 2024

6/10 Okay

Baldev

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alanny

Stayed 4 nights in Jun 2024

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have been here many times, we love it each time we go back!
Stayed 5 nights in Jun 2024

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved all of the options at El Dorado Casitas Royale! It never felt crowded like most reaorts. There were so many pools, that there was never more that 10 people in the pool at a time. Food was excelent. Service was incredible! We can't wait to come again!
Stayed 4 nights in Jun 2024

4/10 Poor

Pilar

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It is pretty but..Too much walking, no snacks for the afternoon.. only restaurants and are far away. The golf karts take a very long time to pass. Food is not very good, only breakfast that is very good.
Stayed 4 nights in May 2024

2/10 Terrible

jessica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was rude, and inconvenienced, wait times for the shuttle were over an hour. Because it was my birthday they offered to make up for the arrival surprise that was paid for and not fulfilled. When booking, they FALSELY advertised that Casitas residents get a personal butler. Not once did anyone show up unless we called even during the day. Also, when we called, they would hang up on us. When we raised our concerns the concierge promised us a complimentary bottle of wine for our reversed romantic dinner to make it up to us. I speak fluent Spanish so i did not misunderstand. The restaurant staff did not know AT ALL what was promised to us and they tried to force us to sign for a tip while also blindsiding us with a $400 bottle of wine that is actually worth only $70 without telling us. We spent over $400 USD tipping the staff during our stay. We spoke with the concierge, manager, and restaurant staff and no one acknowledged any of our complaints. Furthermore, my wife was not shown any respect by the managerial/concierge staff and they continually ignored her because is an American Woman and I am a Hispanic Man so they ignored her, and disrespected her over and over again. the lace is just for weddings but not for a nice 5 star resort.
Stayed 4 nights in May 2024

10/10 Excellent

Cassidy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You owe it to yourself to stay here!!
This is without a doubt my favorite hotel in the world. The staff is so friendly. The grounds are stunning. The services are phenomenal. The spa is 10/10. I’ve never ever had a bad meal here. You owe it to yourself to come back here- I will! This is my third time and it only gets better every time.
Stayed 4 nights in May 2024

4/10 Poor

Stephen

Stayed 1 night in May 2024