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Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

5.0 star property
Adults-only luxury on the beach

Choose dates to view prices

Photo gallery for Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Lobby
4 outdoor pools, pool umbrellas, pool loungers
Exterior
Egyptian cotton sheets, premium bedding, down duvets, free minibar
Restaurant
Reviews
8.6

Excellent

Popular amenities

  • All-inclusive
    All-inclusiveAll-inclusive
  • Restaurant
    RestaurantRestaurant
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Pool
    PoolPool
  • Hot tub
    Hot tubHot tub

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Playa del Carmen, QROO
  • Popular LocationMamitas Beach5 min drive
  • Popular LocationQuinta Avenida6 min drive
  • Popular LocationQuinta Alegría Shopping Mall6 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)45 min drive

Room options

View all photos for The Reserve Master Suite Swim Up

The Reserve Master Suite Swim Up

The Reserve Master Suite Swim Up

Highlights

Furnished balcony
Private pool
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
  • 106 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Roulette Room Playa del Carmen or La Perla

Roulette Room Playa del Carmen or La Perla

Roulette Room Playa del Carmen or La Perla

Highlights

Furnished balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Down duvet
Premium bedding
  • 58 sq m
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for The Reserve Junior Suite Swim Up

The Reserve Junior Suite Swim Up

The Reserve Junior Suite Swim Up

Highlights

Furnished balcony
Private pool
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Junior Suite Garden View

The Reserve Junior Suite Garden View

The Reserve Junior Suite Garden View

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Down duvet
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

Highlights

Furnished balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Down duvet
  • 78 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Master Suite Garden View

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Master Suite Garden View

Highlights

Furnished balcony
Separate dining area
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Down duvet
  • 106 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Garden View

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Junior Suite, Garden View

Highlights

Furnished balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Down duvet
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Suite Swim Up

The Reserve Suite Swim Up

The Reserve Suite Swim Up

Highlights

Furnished balcony
Private pool
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
  • 78 sq m
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for The Reserve Master Suite Garden View

The Reserve Master Suite Garden View

The Reserve Master Suite Garden View

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Down duvet
  • 106 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve, Suite, Garden View

The Reserve, Suite, Garden View

The Reserve, Suite, Garden View

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
  • 60 sq m
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Two Bedrooms Master Suite

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Two Bedrooms Master Suite

Highlights

Furnished balcony
Separate dining area
Air conditioning
Free minibar items
Flat-screen TV
2 bedrooms
Blackout curtains
Premium bedding
  • 184 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

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Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
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Hot tub
All-inclusive
Spa
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The price is NZ$770
for 1 night
includes taxes & fees
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Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive . You'll be 1.7 km (1.1 mi) from Mamitas Beach and 3.1 km (1.9 mi) from Quinta Avenida. Highlights at this beachfront property include 14 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at YHI Spa can include deep-tissue massages, sports massages, detox wraps and body wraps along with access to the sauna. Kanna Beach Club is the property's own bar. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site gym and Hot tub. Other amenities include free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. There's also the convenience of free self parking. .Places within a 15-minute drive of this 5-property class Luis Donaldo Colosio property include Quinta Alegría Shopping Mall and Río Secreto.

What's nearby

  • Mamitas Beach - 5 min drive
  • Quinta Avenida - 6 min drive
  • Quinta Alegría Shopping Mall - 6 min drive
  • Playa del Carmen Main Beach - 10 min drive
  • Xcaret Eco Theme Park - 19 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ‪Sunset Grill - ‬4 min walk
  • ‪Naos - ‬1 min drive
  • ‪Illy Cafe - ‬3 min walk
  • ‪Hadar - ‬1 min drive
  • ‪La Jungla de la Riviera - ‬4 min drive

About this property

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Adults-only luxury on the beach
Some rates at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and Access to hot tub. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 15 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this property measures 25005 square feet (2323 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive . Free self parking is available.

This 5-star Playa del Carmen property is smoke free.

  • 393 guestrooms or units
  • 3 levels
  • 5 buildings
  • 14 dining venues
  • 15 bars or lounges
  • Conference rooms
  • 25005 sq ft of conference space
  • 2323 sq. m of conference space
  • Built in 2011
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers 393 accommodations with free minibar items and minibars. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

YHI Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 14 restaurants
  • 15 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capella
  • Kanna Beach Club
  • Sal Steak Cave
  • The Lunch Box
  • Tori

Things to do

  • 4 outdoor pools
  • Farming classes
  • Fitness classes
  • Full-service spa
  • Health club
  • Pilates classes
  • Shopping
  • Snorkelling
  • Spa tub
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (25,005 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • Lift (100 centimetre wide door)

More

  • 3 floors
  • 5 buildings
  • Ballroom
  • Built in 2011
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Free stocked minibar
  • Limited room service

Outdoor space

  • Furnished balcony

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 33 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Paradisus Perla All Adult All Inclusive
Paradisus Playa del Carmen La Perla All Adult All Inclusive
Paradisus Playa Carmen Perla All Adult/All Inclusive
Paradisus Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adult/All
Paradisus Perla Adult/All
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adults /All Inclusive
Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Frequently asked questions

What is the cancellation policy at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

As of 6 Jul 2024, prices found for a 1-night stay for 2 adults at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive on 8 Jul 2024 start from NZ$711.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Yep, Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive has a free self car park.

Are there any beaches close to Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Yep, Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive is a short 12-minute walk from Punta Esmeralda Beach. Fun beach activities include snorkelling and windsurfing.

Is there a spa on site at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Yep, YHI Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive have a pool?

Yep, and guests recommend it! Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive features 4 outdoor pools, a full-service spa and a health club. All guestrooms come with premium bedding and free minibar items.

What makes Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive .

Is Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive family-friendly?

No, Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive is an adults-only property.

Is there a free airport shuttle available at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

No, Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Yep, they've got a beach bar and 14 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

No, only service animals are allowed.

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1006 reviews" "
Rating 8 - Good. 229 out of 1006 reviews" "
Rating 6 - Okay. 86 out of 1006 reviews" "
Rating 4 - Poor. 47 out of 1006 reviews" "
Rating 2 - Terrible. 42 out of 1006 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kerrie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Would recommend!
Stayed 5 nights in Apr 2024

10/10 Excellent

Katherine, union

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Sven Andersen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great - service was great
Stayed 3 nights in Mar 2024

10/10 Excellent

Jessica Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was BEAUTIFUL! My husband and I booked at the adults only resort because we wanted to enjoy a relaxing, quiet and peaceful honeymoon. It did not disappoint. The resort was well maintained, the staff were super friendly and very accommodating, the food was fantastic and there was always something to do. Loads of activities to participate in throughout the day and if you rather sit by the ocean or the pool and relax, that was also an option! I’m happy to say we will definitely be coming back, I wouldn’t recommend anywhere else. Paradisus La Perla was above and beyond our expectations!!
Stayed 6 nights in Mar 2024

2/10 Terrible

Rachel

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was awful. The staff not good at all. I want my money back.
Stayed 4 nights in Mar 2024

8/10 Good

Caitlin Mary

Liked: Cleanliness, staff & service

8/10 Good

Mike

Stayed 5 nights in Mar 2024

10/10 Excellent

Owen Arthur

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic! Staff helpful, food great, fair size but easy to get around. Loved the adults side separate from family side.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jasmin Elisa

Stayed 4 nights in Mar 2024

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time resort it is beautiful great service, staff is amazing. The only thing that was lacking at this beautiful resort is the night life it is non existent.
Stayed 4 nights in Mar 2024

10/10 Excellent

Paul, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was perfect. Julie our concierge took care of all of our needs and she was amazing! All of the staff was friendly and helpful, and there were numerous restaurants! Food was great and the property was clean and well maintained.
Stayed 5 nights in Mar 2024

10/10 Excellent

Vitaliy

Liked: Cleanliness, staff & service, property conditions & facilities
.

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancée and I stayed at this property for 4 nights this week and we absolutely loved it! The resort is beautiful, the food is by far the best we’ve ever had at a resort, the staff are kind and helpful and there is a great vibe by the pool with the DJ. Freddy and Ulises were amazing to us and always took care of our every need! The only negative would be the piles of seaweed that they left on the sand. As a result we didn’t spend any time on the beach.
Stayed 4 nights in Mar 2024

10/10 Excellent

Araz Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time and we got engaged! We even got a room upgrade for free because of being Expedia users and Expedia sent us wine and chocolates. It was wonderful. Only complaint is there is constantly someone trying to sell you something. Kind of annoying
Stayed 5 nights in Feb 2024

2/10 Terrible

Eugene L Seitz

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had a disappointing experience at this resort in Mexico, especially considering its listing as a VIP Hotel with Expedia OneKey Platinum perks. Upon arrival, I was eager to enjoy the promised benefits, such as a complimentary room upgrade if available. However, when I requested this upgrade, I was informed that it would cost an additional $700 per room for a week-long stay, totaling $1400 for both rooms. After negotiating, I reluctantly paid $800 for an upgrade that should have been complimentary. Another perk advertised was a $150 credit per room for spa services. However, at checkout, I was informed that the spa only honored a $50 credit per visit, not the $150 total as stated in my booking. Despite showing evidence from my Expedia app, I was forced to pay an extra $300. Moreover, the overall quality of food was mediocre, and the drinks were subpar. Despite the resort being mostly empty, it was challenging to secure a table at the restaurants, and some establishments charged extra for certain menu items. Additionally, one restaurant required an additional payment to dine there at all. These issues significantly detracted from my stay, leaving me feeling frustrated and dissatisfied.

8/10 Good

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

4/10 Poor

Jacy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was very dirty and nonexistent. Activities were very limited. Everything seemed to be broken as well, from the treadmills and equipment in the gym to ALL of the hot tubs on the property. It was such a disappointing stay for us!
Stayed 7 nights in Mar 2024

10/10 Excellent

Alfredo, Naples

Liked: Cleanliness, staff & service
Everything was excellent. We will definelly come back
Stayed 4 nights in Mar 2024

10/10 Excellent

ALLISON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very pleasant, we traveled to celebrate my birthday and they made sure to make me feel welcome. Hotel sent me a small cake, fruits, and a bottle of champagne to celebrate. Samanya and Ivonne in management were outstanding and Miguel, at the restaurant Fuego have our gratitude. Beach is nice and quiet, restaurants are good, just make sure you reserve in advance.
Stayed 6 nights in Feb 2024

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort
Stayed 4 nights in Mar 2024

8/10 Good

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, exceptional and friendly service. Food was amazing. Wonderful spa. I highly recommend the stay here.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurants were excellent
Stayed 5 nights in Mar 2024

10/10 Excellent

Sylvia, Whiting

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very kind and great staff!
Stayed 4 nights in Feb 2024

4/10 Poor

Sherry

Travelled with partner
Liked: Cleanliness
Everyday staff was very helpful and friendly, however we, along with other guests, had an issue when they removed 1/3 of chairs & umbrellas by the pool before everyone came out in the a.m. for a private EVENING event and management would NOT talk with us. Food was not good; very salty and not kept hot when they put it in trays. Rooms were mostly nice and roomy, however, a little tired looking. Beach was not inviting. Activities were limited compared to other properties in the area (Iberostar, Barcelo). I have been to many other resorts in the area and would NOT go back to this one nor recommend it to others.
Stayed 7 nights in Feb 2024