Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 13 outdoor pools

Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

View from property
Junior Suite, Pool Access ((Swimout) Deluxe)
8 bars/lounges, 2 poolside bars, beach bar
8 bars/lounges, 2 poolside bars, beach bar
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Breakfast included
The current price is NZ$486
includes taxes & fees
22 Apr - 23 Apr

Explore the area

Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710
  • Playa Xcalacoco
    ‪16 min walk‬
  • Gran Coyote Golf
    ‪7 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪42 min drive‬

Room options

Suite, Round Bed, Swimout (Honeymoon)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Private bathroom
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Swimout (Platinum)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Private bathroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (deluxe)

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

Junior Suite, Hot Tub (deluxe)

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

Suite, Round Bed (Honeymoon)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Private bathroom
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Platinum)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Private bathroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Pool Access ((Swimout) Deluxe)

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Platinum Yucatan Princess Adults Only - All Inclusive . Within a 20-minute stroll, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Highlights at this all-inclusive property include 6 restaurants, 13 outdoor swimming pools and a full-service spa. .A relaxing visit to Princess Spa Platinum can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and steam room. The buffet restaurant, Yucatan, serves international cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 8 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the 6 outdoor tennis courts and nightclub. 6426 square feet (597 square metres) of event facilities include conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Each morning free buffet breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 5-property class Playa del Carmen property include Quinta Avenida and El Camaleón Mayakoba Golf Course.

What's nearby

  • Playa Xcalacoco - 16 min walk - 1.4 km
  • Gran Coyote Golf - 7 min drive - 3.9 km
  • El Camaleón Mayakoba Golf Course - 8 min drive - 3.8 km
  • Tres Rios Ecopark - 12 min drive - 7.4 km
  • Playa del Carmen Main Beach - 20 min drive - 9.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬9 min walk
  • ‪Privilege Lounge - ‬13 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Restaurante Hacienda - ‬15 min walk

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

Adults-only beachfront property with 13 outdoor pools
Platinum Yucatan Princess Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Platinum Yucatan Princess Adults Only - All Inclusive offers its guests a full-service spa, 13 outdoor swimming pools, outdoor tennis courts, and Access to hot tub. There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 8 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business centre on site. Event space at this property measures 6426 square feet (597 square metres) and includes conference space. A nightclub, a fitness centre, and a sauna are also featured at the luxury Platinum Yucatan Princess Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 470 guestrooms or units
  • 5 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 8 bars or lounges
  • 6426 sq ft of conference space
  • 597 sq. m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
Platinum Yucatan Princess Adults Only - All Inclusive offers 470 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies or patios. 42-inch plasma televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Princess Spa Platinum has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Asiatico
  • Bruschetta
  • Rodeo Grill
  • Yucatan

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Nightclub
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,426 square feet of conference space
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Frequently asked questions

What is the cancellation policy at Platinum Yucatan Princess Adults Only - All Inclusive ?

Platinum Yucatan Princess Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Platinum Yucatan Princess Adults Only - All Inclusive ?

As of 17 Apr 2025, prices found for a 1-night stay for 2 adults at Platinum Yucatan Princess Adults Only - All Inclusive on 22 Apr 2025 start from NZ$485.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yep, Platinum Yucatan Princess Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Platinum Yucatan Princess Adults Only - All Inclusive ?

Yep, Platinum Yucatan Princess Adults Only - All Inclusive is a short 16-minute walk from Playa Xcalacoco. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yep, Princess Spa Platinum is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a pool?

Yep, and guests love it! Platinum Yucatan Princess Adults Only - All Inclusive has 13 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Platinum Yucatan Princess Adults Only - All Inclusive ?

Platinum Yucatan Princess Adults Only - All Inclusive features 2 poolside bars, 13 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

What makes Platinum Yucatan Princess Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Platinum Yucatan Princess Adults Only - All Inclusive .

Is Platinum Yucatan Princess Adults Only - All Inclusive family-friendly?

No, Platinum Yucatan Princess Adults Only - All Inclusive is an adults-only property.

Does Platinum Yucatan Princess Adults Only - All Inclusive serve breakfast?

You bet, travelers adore the free buffet breakfast here! Offered daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Platinum Yucatan Princess Adults Only - All Inclusive ?

No, Platinum Yucatan Princess Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Platinum Yucatan Princess Adults Only - All Inclusive ?

Relax with a coldie at the 2 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Platinum Yucatan Princess Adults Only - All Inclusive ?

No, pets are not allowed.

Platinum Yucatan Princess Adults Only - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1325 out of 2567 reviews
Rating 8 - Good. 652 out of 2567 reviews
Rating 6 - Okay. 321 out of 2567 reviews
Rating 4 - Poor. 141 out of 2567 reviews
Rating 2 - Terrible. 128 out of 2567 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff service. Wide range of restaurants not needing reservations. Great variety of foods. Loved the shuttle that would take you to the sister resort.
Stayed 6 nights in Dec 2024

10/10 Excellent

Teressa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Maybe because we came off season but the staff were super nice and friendly! The buffet food was delicious! Would definitely recommend going to one of the stations where they cook fresh food like tacos burritos. LOBSTER !, yes lobster, omelets whatever it may be for the day. Love the Mimosa type cocktails for brunch. Staff was amazing! Had a great experience will definitely come back. Con... Like most hotel rooms that we stayed at in Mexico and Caribbean the rooms are musty and the sheets are damp/moist. But guess that's what you have to contend with in those areas. Also be careful when leaving your patio door open at night the mosquitoes will get in and eat you alive.
Stayed 3 nights in Jan 2025

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was greats Needs a games room with pools tables, ping pong table, foosball table , darts board, board games , cards . Something that guess can access 24/7 without being part of the entertainment activities.
Stayed 8 nights in Jan 2025

8/10 Good

Katherine Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Andrew

Stayed 4 nights in Jan 2025

6/10 Okay

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We have been to plenty of all inclusives, this is the first one that they charge you for extra pop or beer in your mini fridge. Also the room service menu is terrible! Especially breakfast , the only options is fruit and toast , otherwise you walk a fair amount to get to the buffet. There’s no cute coffee shops with snacks like all other resorts we’ve stayed at. Oh and you have to bring your towel from your room to the beach, they don’t offer you any towels at the pools or beach. Overall, it’s clean, swim ups are nice, staff is very nice , just wouldn’t pay what we did to stay here again. I’ve been to much better.
Stayed 4 nights in Jan 2025

8/10 Good

Heather L

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The entertainment crew was amazing. All the buffets was great. Staff was amazing. The side restaurant was wonderful. We had a great time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Danielle, Milwaukee

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time back to this resort. The entertainment group and staff are so personable and really do make the entire experience! Restaurants are great with different food options. Hibachi was amazing. The pools are so nice and warm. Only complaint is our room AC can't go below a certain temp so it never got very cold for sleep.
Stayed 6 nights in Dec 2024

10/10 Excellent

Cynthia Lannen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Nazir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just so beautiful, warming reception and great customer service.
Stayed 5 nights in Jan 2025

10/10 Excellent

Roman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great mainly, but one thing I wish I knew before booking - we had a swim out room and the pool equipment was under room, so it was pretty noisy all the time, we asked staff to reduce the noise and it helped a bit, but not fully. So make sure it's not the case when you are booking ..
Stayed 4 nights in Jan 2025

10/10 Excellent

Donald bm

Liked: Cleanliness, staff & service, property conditions & facilities
The service is exceptional
Stayed 3 nights in Jan 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Lisa M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and beautiful. The staff was very friendly and helpful. The restaurants we dined at were delicious. We enjoyed the beach and the beach bar. The pool, pool bar and activities was always a fun time. The room I booked had an issue (the room had a mold/mildew smell and after a one night stay I was not sleeping another night in it) and we were moved to another room which was okay. It still was considered a swim out like I had, but had two double beds when I specifically booked a junior suit with a queen bed swim out for two of us. We were moved from the main pool area to the back side of the resort near the road which was not what I would of expected for the price I paid. But they claimed that is all they had. This was my only complaint. Other than that, we enjoyed our time.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jaden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time ever leaving our country and we absolutely loved this place people with such big hearts and always always happy people
Stayed 8 nights in Jan 2025

8/10 Good

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the walking animals
Stayed 6 nights in Dec 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Furniture was not confortable
Stayed 5 nights in Jan 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Jan 2025

10/10 Excellent

Maritza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Por dónde empezar- Beto, Ram, Luna, Maru- son un equipo increíble!! Definitivamente lo mejor de este hotel es su staff, y más nadie el equipo de animación! Es la quinta vez que vengo al Platinum y se que es lo mejor- desde la comida a las actividades, la atención y amabilidad siempre lo distinguen. Los shows de la noche, un talento increíble! Los bailarines son de primera y a demás de todo se ve que disfrutan del show al 100! Los de seguridad, el bar (Cristian, muchas gracias!) y todo el equipo hacen de tu estadía un encanto- muchas gracias todos, definitivamente se que por algo siempre regreso acá y espero estar de vuelta muy pronto!

10/10 Excellent

Soranikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, i would just suggest a better music selection and no cane sugar in the drinks It made me a bit nauseous not used to it
Stayed 4 nights in Jan 2025

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 7 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful, excellent dining options, very friendly staff. First time to stay in an all inclusive and it definitely was worth it. The only thing I did not like is the darkness in the buffet area and restaurants. I know it is romantic but when your old it's hard to read in very dim lights. Overall a wonderful trip.
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property, great staff. Overall a great experience.
Stayed 7 nights in Dec 2024

10/10 Excellent

Doaa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful
Stayed 4 nights in Dec 2024

8/10 Good

Sergy

Stayed 10 nights in Dec 2024