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Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 13 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

View from property
13 outdoor pools, pool umbrellas, pool loungers
8 bars/lounges, 2 poolside bars, beach bar
Aerial view
8 bars/lounges, 2 poolside bars, beach bar

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
The price is NZ$705
includes taxes & fees
2 Jan - 3 Jan 2025

Explore the area

Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710
  • Playa Xcalacoco
    16 min walk
  • Gran Coyote Golf
    7 min drive
  • Punta Esmeralda Beach
    14 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    22 min drive

Room options

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area

Suite, Round Bed, Swimout (Honeymoon)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed
Blackout curtains
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Swimout (Platinum)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Swimout (Platinum)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Bathrobes
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (deluxe)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, Hot Tub (deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Hot Tub (deluxe)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed
Blackout curtains
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Platinum)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Bathrobes
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Exterior detail

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Pool
All-inclusive
Spa
Free WiFi
4.3 out of 5, Excellent, (2672)
The price is NZ$556
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Platinum Yucatan Princess Adults Only - All Inclusive . Within a 20-minute stroll, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Highlights at this all-inclusive property include 6 restaurants, 13 outdoor swimming pools and a full-service spa. .A relaxing visit to Princess Spa Platinum can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and steam room. The buffet restaurant, Yucatan, serves international cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 8 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the 6 outdoor tennis courts and nightclub. 6426 square feet (597 square metres) of event facilities include conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Each morning free buffet breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 5-property class Playa del Carmen property include Quinta Avenida and Playa del Carmen Maritime Terminal.

What's nearby

  • Playa Xcalacoco - 16 min walk
  • Gran Coyote Golf - 7 min drive
  • El Camaleón Mayakoba Golf Course - 8 min drive
  • Tres Rios Ecopark - 12 min drive
  • Punta Esmeralda Beach - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬9 min walk
  • ‪Privilege Lounge - ‬13 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Restaurante Hacienda - ‬15 min walk

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

Adults-only beachfront property with 13 outdoor pools
Platinum Yucatan Princess Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Platinum Yucatan Princess Adults Only - All Inclusive offers its guests a full-service spa, 13 outdoor swimming pools, outdoor tennis courts, and Access to hot tub. There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 8 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business centre on site. Event space at this property measures 6426 square feet (597 square metres) and includes conference space. A nightclub, a fitness centre, and a sauna are also featured at the luxury Platinum Yucatan Princess Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 470 guestrooms or units
  • 5 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 8 bars or lounges
  • 6426 sq ft of conference space
  • 597 sq. m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
Platinum Yucatan Princess Adults Only - All Inclusive offers 470 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies or patios. 42-inch plasma televisions come with satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Princess Spa Platinum has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Asiatico
  • Bruschetta
  • Rodeo Grill
  • Yucatan

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Nightclub
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,426 square feet of conference space
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Frequently asked questions

What is the cancellation policy at Platinum Yucatan Princess Adults Only - All Inclusive ?

Platinum Yucatan Princess Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Platinum Yucatan Princess Adults Only - All Inclusive ?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Platinum Yucatan Princess Adults Only - All Inclusive on 2 Jan 2025 start from NZ$705.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yep, Platinum Yucatan Princess Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Platinum Yucatan Princess Adults Only - All Inclusive ?

Yep, Platinum Yucatan Princess Adults Only - All Inclusive is a short 16-minute walk from Playa Xcalacoco. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yep, Princess Spa Platinum is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a pool?

Yep, and guests love it! Platinum Yucatan Princess Adults Only - All Inclusive has 13 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Platinum Yucatan Princess Adults Only - All Inclusive ?

Platinum Yucatan Princess Adults Only - All Inclusive features 2 poolside bars, 13 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

What makes Platinum Yucatan Princess Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Platinum Yucatan Princess Adults Only - All Inclusive .

Is Platinum Yucatan Princess Adults Only - All Inclusive family-friendly?

No, Platinum Yucatan Princess Adults Only - All Inclusive is an adults-only property.

Does Platinum Yucatan Princess Adults Only - All Inclusive serve breakfast?

You bet, travelers adore the free buffet breakfast here! Offered daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Platinum Yucatan Princess Adults Only - All Inclusive ?

No, Platinum Yucatan Princess Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Platinum Yucatan Princess Adults Only - All Inclusive ?

Relax with a coldie at the 2 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Platinum Yucatan Princess Adults Only - All Inclusive ?

No, pets are not allowed.

Platinum Yucatan Princess Adults Only - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1167 out of 2349 reviews" "
Rating 8 - Good. 603 out of 2349 reviews" "
Rating 6 - Okay. 305 out of 2349 reviews" "
Rating 4 - Poor. 148 out of 2349 reviews" "
Rating 2 - Terrible. 126 out of 2349 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all, our experience at the resort was fantastic. The room was extremely spacious, which surprised us given we opted for the junior suite - more than enough room for 2 people. It was also very clean and housekeeping was consistent with providing us fresh towels and bedding. The buffet was great and had something for everyone. All of the food we ate was fresh and flavorful. The made-to-order meats and tacos were a personal favorite of mine! Big fan of the taco truck by the main pool as well. The wait staff in the buffet and restaurants were very accommodating, checking in often to make sure we had beverages and were enjoying our food. We didn’t love the individual restaurants that we tried, but they were all at least good and the service was extremely quick! The entertainment definitely made this trip for us. From pool to evening activities, everyone was super friendly and the diversity in activities from day to day was great. Rhamses in particular was amazing; he went out of his way to strike conversations with us throughout the day, outside of his assigned activities. He was very personable and it was easy to tell that he puts great effort into making sure everyone at the resort had a great time. Jonathan and Luna were also great, providing plenty of laughs and conversation at the pool. My only suggestion to the resort would be to provide more indoor activities during the day - it was typically isolated to the pool & it was oppressively hot during our stay.
Stayed 5 nights in Sep 2024

4/10 Poor

Guadalupe

Stayed 3 nights in Aug 2024

10/10 Excellent

Tina Marie, Berlin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Your property was nice. It’s just the animals they need to get rid of them.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tina Marie, Berlin

Travelled with group
Liked: Cleanliness, staff & service
Only thing they need to get rid of the animals on the property not so much that property but their Sister property the princess
Stayed 4 nights in Sep 2024

8/10 Good

Charles Emmitt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service menu very limited
Stayed 4 nights in Sep 2024

8/10 Good

Ronda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t care for the food at all!
Stayed 4 nights in Sep 2024

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 5 nights in Sep 2024

6/10 Okay

Celine

Disliked: Property conditions & facilities
Stayed 6 nights in Aug 2024

2/10 Terrible

Cristina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Morris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Melanie Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Jeremiah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Animals and animal waste all over the hotel. Not a bad resort. Staff was mostly friendly. Smoking in Mexico is now illegal so most staff takes advantage to treat you bad for not smoking at 1 of the 2 designated smoking areas of the hotel. I honestly won't be going back and especially to Mexico.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and the property was well kept with plenty of food and drink options for everyone in the family!
Stayed 6 nights in Sep 2024

10/10 Excellent

Valasia

Stayed 5 nights in Aug 2024

6/10 Okay

Mauro Calica

Food was okay . Not impressed with the selections.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jason Alexander

Stayed 7 nights in Aug 2024

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No where to eat without pants. Didn’t clean table properly. Buffet food was not good
Stayed 7 nights in Sep 2024

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was beautiful and clean! Loved having a swim out room
Stayed 3 nights in Sep 2024

4/10 Poor

Jacqueline

Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Rafael Calleros

Stayed 4 nights in Aug 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk staff, specifically Israel, was very welcoming and helpful
Stayed 9 nights in Sep 2024

10/10 Excellent

Nagham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

2/10 Terrible

Luisa Maria Cordero

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first time I stayed at this resort in 2023, I had an amazing time. Everything was perfect, staff, food and cleanliness. This is why for 2024, I decided to come back. This time sadly my experience was not as memorable. The ladies and the one gentleman at the spa were phenomenal!!! They made my stay so much better. The young lady who did the check in for me was super sweet. But upon check in, the bedsheets were stained. I called the front desk and the lady who answered was extremely rude. I explained that I did not need to change rooms only the sheets needed to be changed as I was not sleeping on dirty sheets. This same lady whose name I did not catch (I should’ve ) again was extremely rude when I was trying to get change for a $50 dollar bill, funny thing I was asking another young lady at the front desk and she just barged in with her attitude. One night I go to the bathroom only to find a roach, alive!!! Then trying to schedule my return airport shuttle the young man from MTS made it impossible (this was paid already just needed a pick up time), he wanted me to buy whatever else he was selling. I understand that those tables right outside the lobby are of excursion companies not necessarily associated with the hotel, but if you are allowing contractors to interact with your guest at least set rules and expectations so that your guests are treated with respect and dignity.
Stayed 4 nights in Jul 2024

10/10 Excellent

Raymond Jun Hao

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun atmosphere, drinks were good, food could be better
Stayed 7 nights in Aug 2024

6/10 Okay

Sabina Sidnie

Stayed 5 nights in Sep 2024