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Porto Playa Condo Hotel & Beachclub

4.0 star property
Family-friendly Playa del Carmen aparthotel in Downtown Playa del Carmen with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Porto Playa Condo Hotel & Beachclub

Front of property - evening/night
Exclusive Penthouse, 2 Bedrooms, Terrace | Private kitchen
Family Penthouse, 3 Bedrooms, Terrace | Terrace/patio
Aerial view
Family Penthouse, 3 Bedrooms, Terrace | View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Parking available

Explore the area

Map
1 Avenida Norte Esquina 16 Norte Bis, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    2 min walk
  • El Gobernador
    1 min walk
  • ADO Terminal Alterna Playa del Carmen
    8 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    18 min walk

Room options

View all photos for Family Condo, 2 Bedrooms, Garden View

Family Condo, 2 Bedrooms, Garden View | Balcony view

Family Condo, 2 Bedrooms, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 96 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Exclusive Penthouse, 2 Bedrooms, Terrace

Exclusive Penthouse, 2 Bedrooms, Terrace | Terrace/patio

Exclusive Penthouse, 2 Bedrooms, Terrace

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
  • 140 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Exclusive Condo, 1 Bedroom

Exclusive Condo, 1 Bedroom | View from room

Exclusive Condo, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 83.0 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Penthouse, 3 Bedrooms, Terrace

Family Penthouse, 3 Bedrooms, Terrace | Terrace/patio

Family Penthouse, 3 Bedrooms, Terrace

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
  • 205.0 sq m
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 2 Single Beds

Similar properties

Reception

Riviera Maya Suites

Pool
Pet-friendly
Kids pool
Parking included
4.7 out of 5, Exceptional, (279)
The price is NZ$284
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Riviera Maya Suites

About the area

Playa del Carmen

A family-friendly stay in the heart of Playa del Carmen awaits you at Porto Playa Condo Hotel & Beachclub. Within steps you'll find popular attractions like Quinta Avenida and Playa del Carmen Main Beach. Highlights at this aparthotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .Each apartment is soundproofed and features an LED TV with cable channels, along with free WiFi, a balcony and a dining area. A kitchen comes with a fridge, a microwave and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include free toiletries and premium bedding. A living room, a coffee/tea maker and in-room childcare are also available. Housekeeping is available on request. .A relaxing visit to Maya Spa can include deep-tissue massages and Swedish massages along with facials, body treatments and aromatherapy. The restaurant, ASI, is open for breakfast, brunch and lunch. For a drink, you can stop by the aparthotel's own lounge bar. Enjoy the gym, Hot tub, sauna and kids' swimming pool. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 7:30 AM and noon. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a short walk of this 4-property class Downtown Playa del Carmen aparthotel include Mamitas Beach and within a 15-minute walk you'll find Playa del Carmen Maritime Terminal.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 2 min walk
  • Quinta Alegría Shopping Mall - 2 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Mamitas Beach - 5 min walk
  • Playa del Carmen Maritime Terminal - 14 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Aldea Corazón - ‬2 min walk
  • ‪Bar Loco Playa del Carmen - ‬2 min walk

About this property

Porto Playa Condo Hotel & Beachclub

Family-friendly Playa del Carmen aparthotel in Downtown Playa del Carmen with 2 restaurants
Porto Playa Condo Hotel & Beachclub offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A children's pool, a fitness centre, and spa services are also featured at the family-friendly Porto Playa Condo Hotel & Beachclub. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen aparthotel.

  • 1 building
  • 21 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 2005
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Porto Playa Condo Hotel & Beachclub offers 21 accommodations with minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables and kitchen islands. Beds feature Egyptian cotton sheets and premium bedding. 48-inch LED televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Maya Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Languages

English, Spanish

Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Theme park shuttle (surcharge)
  • Car hire
  • Free covered self parking on site

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)
  • Children's pool
  • Cot: USD 10 per night

Restaurants on site

  • ASI
  • KOBMA

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen island
  • Microwave
  • Paper towels
  • Spices
  • Toaster oven
  • Water dispenser

Dining

  • Daily full breakfast available 7:30 AM to noon for a fee: USD 14 for adults and USD 13 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Dining table
  • Minibar

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed: USD 15 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 48-inch LED TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Free local calls
  • Hair salon
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping centre
  • Near the ocean

Things to do

  • Children's pool
  • Fitness classes
  • Gym
  • Mountain biking
  • Scuba diving
  • Snorkelling
  • Yoga classes
  • Casino nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 21 units
  • 3 floors
  • At least 80% lighting from LEDs
  • Bed sheets changed on request
  • Built in 2005
  • Double-glazed windows
  • Garden
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Individual decor
  • Individual furnishings
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Towels (changed on request)
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Porto Playa Condo Hotel & Beachclub

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 14.00 for adults and from USD 13 for children
  • Airport shuttle fee: USD 130 per vehicle (return, maximum occupancy 3)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Porto Beachclub
Porto Condo Hotel Beachclub
Porto Playa
Porto Playa Beachclub
Porto Playa Condo Hotel
Porto Playa Condo Hotel & Beachclub
Porto Playa Condo Hotel And Beachclub
Porto Playa Condo Hotel Beachclub Playa del Carmen
Porto Playa Condo Hotel Beachclub
Porto Playa Beachclub Playa del Carmen
Porto & Beachclub Del Carmen
Porto Playa Condo Hotel Beachclub
Porto Playa Condo Hotel & Beachclub Aparthotel
Porto Playa Condo Hotel & Beachclub Playa del Carmen
Porto Playa Condo Hotel & Beachclub Aparthotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Porto Playa Condo Hotel & Beachclub?

Porto Playa Condo Hotel & Beachclub offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Porto Playa Condo Hotel & Beachclub?

Yep, Porto Playa Condo Hotel & Beachclub has a free self car park.

Are there any beaches close to Porto Playa Condo Hotel & Beachclub?

Yep, Porto Playa Condo Hotel & Beachclub is a short 4-minute walk from Playa del Carmen Main Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at Porto Playa Condo Hotel & Beachclub?

Yep, Maya Spa is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as sports massages.

Does Porto Playa Condo Hotel & Beachclub have a pool?

Yep, and guests love it! Porto Playa Condo Hotel & Beachclub has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Porto Playa Condo Hotel & Beachclub?

This property features 2 outdoor pools, as well as premium bedding and a living room.

What makes Porto Playa Condo Hotel & Beachclub a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Porto Playa Condo Hotel & Beachclub.

Is Porto Playa Condo Hotel & Beachclub family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services and cots/infant beds in the guestrooms, it's no surprise that Porto Playa Condo Hotel & Beachclub is a hit with families.

Does Porto Playa Condo Hotel & Beachclub serve breakfast?

Yeah, full brekkie is offered daily from 7:30 AM to noon.

Is there a free airport shuttle available at Porto Playa Condo Hotel & Beachclub?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Porto Playa Condo Hotel & Beachclub?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Porto Playa Condo Hotel & Beachclub?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Porto Playa Condo Hotel & Beachclub?

No, pets and service animals are not allowed.

Porto Playa Condo Hotel & Beachclub Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 265 out of 357 reviews" "
Rating 8 - Good. 66 out of 357 reviews" "
Rating 6 - Okay. 18 out of 357 reviews" "
Rating 4 - Poor. 4 out of 357 reviews" "
Rating 2 - Terrible. 4 out of 357 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The 2 bedroom condo was extremely clean and well equipped with a full kitchen, coffee maker, etc. It was much bigger than we imagined which was nice and comfortable for a 4 night stay with our two boys. The pool and grounds are well kept and maintained and very beautiful walking to and from your condo through the greenery of the garden. All staff were very friendly and helpful, especially the young security guard that opened the door for us multiple times a day. The only negative we have is unfortunately a big one for us, which was the lack of quality sleep we had during our stay. Unfortunately there is a bar/restaurant behind the condos that blasts very loud music and karaoke for a majority of the night. This noise kept us awake for all nights of our stay. Otherwise, this condo would have been the perfect stay!
Stayed 4 nights in Dec 2024

10/10 Excellent

Rose

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
We brought 11 with us that shared 3 units . Everything was fabulous, no issues at all . Pool was amazing, rooftop area gorgeous
Stayed 7 nights in Sep 2024

10/10 Excellent

Hugo

Liked: Cleanliness, property conditions & facilities
Everything went great
Stayed 4 nights in Aug 2024

8/10 Good

Mariela

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Staff was helpful and looked after concerns quickly.
Stayed 5 nights in Jul 2024

10/10 Excellent

Nicholas

Travelled with group
Very nice
Comfortable and a great deal for the money
Stayed 2 nights in Aug 2024

10/10 Excellent

Claudia Esmeralda

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Arnulfo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location shopping, dining was walking distance.
Stayed 7 nights in Jul 2024

10/10 Excellent

wanda

Stayed 3 nights in Aug 2024

10/10 Excellent

Olivia, San Lorenzo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained facility in a great location. Clean, well kept, nice pool. Wifi was excellent.
Stayed 6 nights in Jul 2024

10/10 Excellent

Frances

Liked: Cleanliness, property conditions & facilities
Tiene muy buena ubicación. Es seguro y tranquilo!
Stayed 7 nights in Jul 2024

10/10 Excellent

Krish

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a 2 bedroom condo on the main floor which was well appointed. The main courtyard was very well landscaped with lot of trees, bushes and seating areas. Close to shopping and dining. The beach nearby wasn't worth visiting. You may want to go further north from here. Very walkable. The staff was professional, but not the friendliest. Be mindful of the $50/hour late checkout fee. No getting around that.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nelida Giovana Barrios

Liked: Cleanliness, property conditions & facilities
Nos encanto quedaron en Porto Playa, muy buena atención y muy buen servicio! Trabajadores amigables y un ambiente seguro!
Stayed 8 nights in Jul 2024

10/10 Excellent

Stephanie, Brooklyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Place was beautiful and staff were helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

LIZBETH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. The rooms where very spacious and the staff was very nice. Its walking distance to the beach and restaurants.
Stayed 4 nights in Mar 2024

4/10 Poor

Olga, Denver

Disliked: Property conditions & facilities
Breakfast was not a breakfast they give you coupons and two options for dining where you supposed to pay additional fees. Room keys didn’t work. Not overly friendly staff. Did not feel too welcomed and there were so aggressive about the deposit! Of 250 usd They sent me two emails prior to my arrival and that is the first thing they asked. I would never go back
Stayed 8 nights in Jun 2024

10/10 Excellent

Melisa

Liked: Property conditions & facilities
Great property with a great location. Worth it.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is an awesome area near stores and where all the hype of the party is at.
Stayed 1 night in May 2024

10/10 Excellent

Rosiel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I loved everything of this condo. Thank you for the dedication and attention of every detail, I really appreciated my stay with you guys.
Stayed 5 nights in May 2024

8/10 Good

Therese

Liked: Cleanliness, room comfort
Relaxing place to stay
Suite was very comfortable and spacious. Staff were helpful. The suite was very quiet which was lovely. Pool is nice, but would have been more refreshing if the water was cooler. Overall very enjoyable stay. Carlota across the road was great for breakfast. Good coffee!
Stayed 2 nights in Apr 2024

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Really nice place to stay, close to everything, shopping , restaurants . Very helpful
Stayed 6 nights in Apr 2024

10/10 Excellent

Martina A

Liked: Cleanliness, property conditions & facilities
excellent services
Stayed 3 nights in Apr 2024

8/10 Good

Paolo

Stayed 6 nights in Apr 2024

4/10 Poor

Tomer

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Pros - location, clean. Cons - service, noise, old facility. Overall, a bad experience because of customer service and loud noise at night. On the up side, the property is located in a nice location and offers free parking. On the down side, the property is old (but clean) and there was a LOT of noise until very late at night from adjacent facilities. 45 minutes before checkout the hotel messaged me to remind me to checkout by noon and followed up with a cellphone call to make sure (never had a hotel in the past done something like this in my experience). Several days after leaving the hotel they messaged me to say one beach towel wasn’t returned and they charged me 25 USD for it. The towel was left by the pool and NO ONE told us that we had to return it to the front desk or asked us at checkout where the towel was. Personally, these things left a very bad taste for us and we wouldn’t return to this place in the future.

10/10 Excellent

Neal

Liked: Cleanliness, room comfort
Great visit to Porto Playa
This is our second stay at the Porto Playa. Check in was easy, condo was ready. We stayed in a 2BD with top deck. View are lovely higher up and we enjoyed the hot tub and space to relax. The condo was very clean and stocked with cooking utensils. Only thing we would add is a dish rack for drying dishes but a towel worked fine. Also a salt shaker would be a plus. We had housekeepers in a couple times over the week to change out towels as things take a bit longer to dry. Beds were comfortable and the condo was quiet. The condo also had beach chairs and umbrella. A small soft cooler would have been nice. The pool was lovely and could always find a chair and umbrellaLoved the location so easy access to shops and restaurants. Dont pack too much! Loads of cute dresses to buy just steps away. Especially liked the selection at Mayan and The Loft. Our favorite restaurants were Rockas for Jamaican - amazing dinner,Chez Celine for breakfast and the best chicken I have ever had at Asadero el Pollo at 2nd/20th. We also had a great meals at Yum yum and Roxy’s Little Fish Shack. Recommend highly.
Stayed 7 nights in Apr 2024