See all properties
Save

Hotel Riu Tequila - All Inclusive

3.5 star property
All-inclusive property with 5 restaurants and 4 outdoor pools

Photo gallery for Hotel Riu Tequila - All Inclusive

5 bars/lounges, swim-up bar, poolside bar
Couples treatment room(s), sauna, body treatments, massages on the beach
Sports facility
Reception hall
Reception hall

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
The current price is NZ$584
includes taxes & fees
5 Mar - 6 Mar

Explore the area

Map
Ave Xaman-ha, Manzana 3, Lote 19, Playa del Carmen, QROO, 77710
  • Piste Cyclable sur Paseo Xaman-Ha
    ‪1 min walk‬
  • Playacar Beach
    ‪7 min walk‬
  • Mayan Ruins of Playacar
    ‪15 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪6 min drive‬

Room options

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (M)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (M)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (B2C-US)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (U)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (B2C-CA)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-CA)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (L)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (B2C-CA)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Double Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (L)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (C)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (C)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Double Room

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room

  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior With View

  • Sleeps 3
  • 2 Double Beds

View all photos for Double Suite Junior

Minibar, in-room safe, laptop workspace, blackout curtains

Double Suite Junior

  • Sleeps 3
  • 2 Double Beds

Similar properties

Aerial view

Occidental at Xcaret Destination - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, (3990)
The price is NZ$1,201
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Occidental at Xcaret Destination - All Inclusive

About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Hotel Riu Tequila - All Inclusive. You'll be 2.9 km (1.8 mi) from Playa del Carmen Main Beach and 2.6 km (1.6 mi) from Quinta Avenida. Highlights at this family-friendly property include 5 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include beachside massages, body wraps and mani/pedis. The buffet restaurant, Rosa Roja, is open for breakfast, lunch and dinner. With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Enjoy the nightclub, free kids' club, gym and sauna. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Attractions within a 10-minute drive of this 3.5-property class Playacar property include Xplor Theme Park and Playacar Golf Club.

What's nearby

  • Playacar Beach - 7 min walk - 0.6 km
  • Playacar Golf Club - 2 min drive - 1.1 km
  • Playa del Carmen Maritime Terminal - 6 min drive - 2.8 km
  • Playa del Carmen Main Beach - 10 min drive - 3.1 km
  • Xcaret Eco Theme Park - 13 min drive - 8.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive

Restaurants

  • ‪Rosa Roja - ‬1 min walk
  • ‪El Gaucho Steakhouse - ‬9 min walk
  • ‪RIU Yucatan - ‬4 min walk
  • ‪Occidental Allegro - ‬7 min walk
  • ‪Pool Bar - ‬5 min walk

About this property

Hotel Riu Tequila - All Inclusive

All-inclusive property with 5 restaurants and 4 outdoor pools
Hotel Riu Tequila - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Tequila - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a sauna. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a nightclub, and a complimentary children's club are also featured at the family-friendly Hotel Riu Tequila - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

  • 630 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Tequila - All Inclusive offers 630 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Beach Club
  • Black Cow
  • Rinascita
  • Rosa Roja

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • TV in common areas
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Tequila - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 33.94 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Tequila
Riu Tequila All Inclusive
Riu Tequila All Inclusive Playa del Carmen
Riu Tequila Playa del Carmen
Tequila Riu
ClubHotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Hotel Riu Tequila
Riu Clubhotel Tequila Hotel
Riu Tequila Mexico
Hotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Clubhotel Riu Tequila
Rui Tequila
Hotel Riu Tequila All Inclusive Playa del Carmen
Hotel Riu Tequila All Inclusive

Frequently asked questions

What is the cancellation policy at Hotel Riu Tequila - All Inclusive?

Hotel Riu Tequila - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Riu Tequila - All Inclusive?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Tequila - All Inclusive on 5 Mar 2025 start from NZ$581.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Riu Tequila - All Inclusive?

Yep, Hotel Riu Tequila - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Tequila - All Inclusive?

Yep, Hotel Riu Tequila - All Inclusive is a short 7-minute walk from Playacar Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Hotel Riu Tequila - All Inclusive?

Yep, there is an onsite spa at Hotel Riu Tequila - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Hotel Riu Tequila - All Inclusive have a pool?

Hotel Riu Tequila - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Riu Tequila - All Inclusive?

Hotel Riu Tequila - All Inclusive features 4 outdoor pools, a full-service spa and a nightclub.

What makes Hotel Riu Tequila - All Inclusive a romantic place to stay?

Couples spa treatments, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Riu Tequila - All Inclusive.

Is Hotel Riu Tequila - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Riu Tequila - All Inclusive is a hit with families.

Does Hotel Riu Tequila - All Inclusive serve breakfast?

Yep, complimentary buffet brekkie is offered daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Tequila - All Inclusive?

No, Hotel Riu Tequila - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Tequila - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Tequila - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Tequila - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Riu Tequila - All Inclusive?

There is a golf course next to Hotel Riu Tequila - All Inclusive.

Hotel Riu Tequila - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 535 out of 1004 reviews
Rating 8 - Good. 262 out of 1004 reviews
Rating 6 - Okay. 101 out of 1004 reviews
Rating 4 - Poor. 58 out of 1004 reviews
Rating 2 - Terrible. 48 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Mila

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was old, small, and outdated. The toilet and shower area have no privacy at all.
Stayed 7 nights in Nov 2024

8/10 Good

ARAMIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

kathreena Maila villanueva

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel provides excellent service with very nice and respectful staff, a lot of fun activities and different entertainment every night! We will definitely recommend and come back to this hotel!!!
Stayed 4 nights in Nov 2024

6/10 Okay

Nicole, irvington

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Eliseo

Travelled with partner
Liked: Cleanliness
Great hospitality, excellent food plus good entertainment. Pool are nice and beach too
Stayed 5 nights in Nov 2024

8/10 Good

Carlos, Los Angeles

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

2/10 Terrible

Leticia

Stayed 5 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful place
Stayed 7 nights in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Nice
Stayed 7 nights in Nov 2024

10/10 Excellent

Deborah, Tinley Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It rained a few days, some heavy rain downpours, it would help if RIU provided golf cart shuttle services during rain downpours. Vacation guests were walking fast/running with umbrellas, this situation can become hazardous, guests can trip and fall on property.
Stayed 4 nights in Oct 2024

8/10 Good

Shawn, Clairton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the no reservation restaurants
Stayed 4 nights in Nov 2024

10/10 Excellent

Stephen A

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time they did a great job entertaining us the whole trip
Stayed 7 nights in Nov 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Amenities, property conditions & facilities
Very friendly clean and fun
Stayed 3 nights in Nov 2024

8/10 Good

CESAR, ROGERS

Travelled with family
Liked: Cleanliness, staff & service, amenities
Food was very good but NOt too many options. Same kind of food every day No transportation provide to visit the other Riu resorts that you can share. Long walk to go and enjoy every other resort.

8/10 Good

CESAR O, ROGERS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel with all my family 6 days vacations. I gave 5 rating on Cleanliness, staff service and location. The food was good but they need to change the variety from the buffet, because it basically was almost the same kind of food every day. They also need to provide transportation to go to the other RIU resorts that you can share,because it's a long walk to go from one resort to another. If you stay on Riu Tequila, you need to take a golf cart to go to the beach and it only operates from 8:am to 6: pm. I will suggest to expand the hours of operations for the cart from 7 to 7 instead.

10/10 Excellent

Jasmin Verónica Calderón de

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2024

2/10 Terrible

Juan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We didn’t like it
Stayed 3 nights in Nov 2024

10/10 Excellent

Katelyn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took a friend trip here October 9-13, we had a blast. So much fun stuff to do everyday at the resort, definitely recommend the neon/white party on Fridays and the foam party on Thursdays. Would definitely go back, we felt very safe there. We did have to contact the front desk the first night because our room was so hot and the AC wasn’t working but the maintenance guy came and fixed it, never had an issue after that. All around great experience, most of the staff speak English, lots of food options, I expected a little more authentic Mexican food but definitely options for all taste buds.
Stayed 4 nights in Oct 2024

6/10 Okay

Esma

Stayed 9 nights in Oct 2024

8/10 Good

Ganna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great beach, good staff
Stayed 6 nights in Oct 2024

10/10 Excellent

RUTH, Columbus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel, it has everything available for any age family or group.
Stayed 5 nights in Oct 2024

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estadía fue increíble, las instalaciones y el servicio por parte del personal muy buenos. solo la atención previa que se tuvo con el hotel es mejorable, ya que se tardaban demasiados días para contestarnos y no resolvieron nuestra duda.
Stayed 4 nights in Oct 2024

8/10 Good

Oleksandr

Liked: Cleanliness
Stayed 8 nights in Oct 2024

8/10 Good

LINDA AURELIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with the service of William, Aberardo, Jeremias and Felix. Everyone works very hard and I hope management appreciates their hard work. The lady that checked us in was terrible didn’t explain absolutely anything about the hotel. She definitely doesn’t like her job I would not have her in that position. Over all I like this hotel and hope to return soon 😊.
Stayed 5 nights in Oct 2024

10/10 Excellent

Celeste

Liked: Amenities, property conditions & facilities
Clean and well maintained
Stayed 7 nights in Oct 2024