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Riviera Maya Suites

3.0 star property
Family-friendly hotel with marina and rooftop terrace

Photo gallery for Riviera Maya Suites

Property grounds
Superior Penthouse, 2 Bedrooms | Living area
Bungalow, 2 Double Beds, Kitchen
Romantic Bungalow, 1 King Bed, Garden View | Garden view
Bungalow, 2 Double Beds, Kitchen

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included
The current price is NZ$245
includes taxes & fees
11 Apr - 12 Apr

Explore the area

Map
Calle 32 Norte s/n y 1era Avenida, Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Mamitas Beach
    ‪4 min walk‬
  • Playa del Carmen Main Beach
    ‪4 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Superior Penthouse, 3 Bedrooms

Superior Penthouse, 3 Bedrooms | Private kitchen

Superior Penthouse, 3 Bedrooms

Highlights

Garden
Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 16 sq m
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

Highlights

Garden
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Ceiling fan
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Penthouse, 2 Bedrooms

Superior Penthouse, 2 Bedrooms

Superior Penthouse, 2 Bedrooms

Highlights

Garden
Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 13 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Villa (Garden Villa)

In-room safe, iron/ironing board, free cots/infant beds, bed sheets

Villa (Garden Villa)

Highlights

Garden
Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 180 sq m
  • Sleeps 9
  • 2 King Beds and 5 Single Beds

View all photos for Standard Apartment, 2 Bedrooms, Garden Area

In-room safe, iron/ironing board, free cots/infant beds, bed sheets

Standard Apartment, 2 Bedrooms, Garden Area

Highlights

Garden
Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 150 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Garden View

Family Apartment, 2 Bedrooms, Garden View | Terrace/patio

Family Apartment, 2 Bedrooms, Garden View

Highlights

Garden
Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 150 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Bungalow, 2 Double Beds, Kitchen

Bungalow, 2 Double Beds, Kitchen | View from room

Bungalow, 2 Double Beds, Kitchen

Highlights

Garden
Furnished balcony
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Ceiling fan
  • 80 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms

Highlights

Garden
Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 150 sq m
  • Sleeps 8
  • 1 King Bed and 4 Single Beds

View all photos for Standard Apartment, 3 Bedrooms, Garden View

Standard Apartment, 3 Bedrooms, Garden View

Standard Apartment, 3 Bedrooms, Garden View

Highlights

Garden
Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 180 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Single Beds

View all photos for 2 Bedroom, Penthouse

2 Bedroom, Penthouse

2 Bedroom, Penthouse

Highlights

Garden
Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 150 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 2 bedroom, balcony

In-room safe, iron/ironing board, free cots/infant beds, bed sheets

Suite Palmar, 2 bedroom, balcony

Highlights

Garden
Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 150 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 3 bedrooms, garden view

Suite Palmar, 3 bedrooms, garden view

Suite Palmar, 3 bedrooms, garden view

Highlights

Garden
Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 180 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Single Beds

View all photos for Suite Palmar, 2 bedroom Penthouse

Suite Palmar, 2 bedroom Penthouse

Suite Palmar, 2 bedroom Penthouse

Highlights

Garden
Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 149.9 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar 1 Bedroom,balcony

Suite Palmar 1 Bedroom,balcony | Living room

Suite Palmar 1 Bedroom,balcony

Highlights

Garden
Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 180.0 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Romantic Bungalow, 1 King Bed, Garden View

Romantic Bungalow, 1 King Bed, Garden View | Balcony

Romantic Bungalow, 1 King Bed, Garden View

Highlights

Garden
Furnished balcony
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Ceiling fan
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

A family-friendly stay in the heart of Playa del Carmen awaits you at Riviera Maya Suites. Within steps you'll find Quinta Avenida and Playa del Carmen Main Beach within a short 5-minute stroll. Highlights at this hotel include an outdoor swimming pool, a marina and free self-parking. .Enjoy the kids' swimming pool and pool loungers as well as access to ecotours. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of an airport shuttle. .Attractions within a short walk of this 3-property class Downtown Playa del Carmen hotel include Mamitas Beach and within a 30-minute walk you'll find Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Mamitas Beach - 4 min walk - 0.4 km
  • Playa del Carmen Main Beach - 4 min walk - 0.4 km
  • Quinta Alegría Shopping Mall - 7 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chez Céline - ‬2 min walk
  • ‪La Bodeguita del Medio - ‬2 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk

About this property

Riviera Maya Suites

Family-friendly hotel with marina and rooftop terrace
Riviera Maya Suites offers its guests a marina, an outdoor pool, and a children's pool. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Riviera Maya Suites. The hotel can provide concierge services and wedding services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

  • 30 guestrooms or units
  • 3 levels
  • Built in 2006
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
Riviera Maya Suites offers 30 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch flat-screen televisions come with digital channels and first-run films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, German, Spanish

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1 Apr - 2 Apr
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Highchair
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 500 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 2000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2800 per vehicle (return)
  • Pet fee: MXN 500 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Maya Suites
Riviera Maya Suites
Riviera Maya Suites Aparthotel
Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Playa del Carmen
Suites Riviera
Suites Riviera Maya
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Riviera Maya Suites?

Riviera Maya Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Riviera Maya Suites?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Riviera Maya Suites on 11 Apr 2025 start from NZ$245.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Riviera Maya Suites?

Yep, Riviera Maya Suites has a free self car park.

Are there any beaches close to Riviera Maya Suites?

Yep, Riviera Maya Suites is a short 4-minute walk from Playa del Carmen Main Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Does Riviera Maya Suites have a pool?

Riviera Maya Suites has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is Riviera Maya Suites family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as highchairs and baby baths in the guestrooms, it's no surprise that Riviera Maya Suites is a hit with families.

Is there a free airport shuttle available at Riviera Maya Suites?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Riviera Maya Suites?

Check-in begins at 3 PM. Check-out time is noon.

Riviera Maya Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 248 out of 325 reviews
Rating 8 - Good. 53 out of 325 reviews
Rating 6 - Okay. 12 out of 325 reviews
Rating 4 - Poor. 6 out of 325 reviews
Rating 2 - Terrible. 6 out of 325 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

????

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Sean

Stayed 6 nights in Nov 2024

4/10 Poor

Loai

Disliked: Cleanliness, property conditions & facilities
The room was not clean . There was fungus smell in the room and hallway . Complain to front desk but they did not care . Bed sheet were not clean and smell bad .
Stayed 1 night in Dec 2024

6/10 Okay

donald

Travelled with family
Liked: Amenities
Property looked better in pictures.
Stayed 3 nights in Dec 2024

8/10 Good

jeremie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A couple of nights in Playa del Carmen
We had a good stay at Riviera Maya Suites. We enjoyed the amenities, location and swimming pool. The service (tone) was not the best at reception but it was better after this, Make sue to have a room/flat overlooking the garden and not the street to avoid the noise from the quinta avenida.
Stayed 2 nights in Dec 2024

10/10 Excellent

qamar, mississauga

Stayed 7 nights in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel - great location!
The location is awesome next to the main tourist strip, but it's on a quieter street so it's not so loud. Beautiful grounds. They have two friendly cats! The pool and jacuzzi looked nice.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

CRISTINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Steve

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Convenient location in a very touristy town. Nice pool. Room smelled of mould and loud noise from the nearby bar. Wifi doesn’t work in room. Good cleaning.
Stayed 3 nights in Dec 2024

10/10 Excellent

bradly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Outstanding. Beautiful grounds and unique setting. Loves it
Stayed 1 night in Dec 2024

10/10 Excellent

Ylse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place exceeded all out expectations. The apartment is spacious, well equipped and the beds and bedding are great. The pool area is amazing and is right on Quinta Avenida, walking distance to everything. We came for one week and we will stay 3!
Stayed 7 nights in Nov 2024

10/10 Excellent

Joan Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is traditionally Mexican and very well maintained. The gardens are lush and well cared for. It can get noisy on the weekends but the rest of the week is fine.
Stayed 10 nights in Nov 2024

10/10 Excellent

Efrain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

fani

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto mucho el concepto de los bungalós que están entre tipo jungla , para los que buscan hospedarse en algo diferente . Lo único que deben arreglar es el agua de la regadera que no se podía acomodar a temperatura Normal , o salía el agua muy caliente o salía muy fría .
Stayed 4 nights in Nov 2024

10/10 Excellent

cindy

Liked: Property conditions & facilities
My favorite place in Playa!!
Stayed 1 night in Nov 2024

8/10 Good

Carmen

Liked: Cleanliness, property conditions & facilities
Excellent location, friendly staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle Viene

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location is close to the beach, shopping, restaurant and 5th avenue. It has a jungle vibe and you get to see animals visiting your balcony that you have not seen before. The staff are very attentive and welcoming.
Stayed 7 nights in Nov 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot away from the business
Stayed 6 nights in Nov 2024

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazing as always! Thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
As always, everything is perfect!
Stayed 1 night in Nov 2024

10/10 Excellent

cindy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely as always ... and always a warm welcome!!
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Nov 2024

6/10 Okay

SIXTO SR

Business traveller
Liked: Cleanliness
Disliked: Staff & service
buenas tardes,este es mi review de mi estancia en el hotel maya, hemos estado con mi familia 2 veces y esta fue la tercera vez y estuve yo solo en viaje de negocios, tuve un accidente en la noche al ir a el lobby a recoger una sábana que pedi en la mañana y no me la llevaron a el cuarto, estaba mojado el piso, no habia ningun senal de resbaloso y cai y al golpearme la cabeza me la corte,salio mucha sangre en el pizo,el guardia solo memiraba , le pedi alluda para levantarme y fue que me alludo despues de unos minutos, le dije que no hay ningun senal que indique que todo el pizo esta resbalozo y me dejo en el lobby sangrando y se fue a poner el senal despues regreso a limpiar la sangre del piso y agarro el telefono y se puso a hablar a alguien, me tuve que ir a mi cuarto a tratar de parar la sangre, a el dia siguiente sali para ir a el hospital para recibir 3 saturadas y medicina para que no se infectara y para la contucion, antes de irme a el hospital le pedi a la housekepper si podia limpiar mi cuarto porque la almohada y sabana estaba llena de sangre inluyendo el bano, ninguno del hotel se acerco para saber si se necesitaba algo o si queria un bendaje mientras hiba a el hospital,estuve dos dias mas para terminar el negocio que tenia. ,es muy triste que no tengan consideracion de los huespedes, me pregunto si se hubiaran actuado con una persona americana hubiera sido diferente? esa es una muy buena pregunta., tengo todas las fotos y la cortada que sufri en la cabeza .,muchas
Stayed 4 nights in Oct 2024