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Select Club at Sandos Caracol All Inclusive - Adults Only Area

4.0 star property
Adults-only beachfront property with 3 outdoor pools

Photo gallery for Select Club at Sandos Caracol All Inclusive - Adults Only Area

3 outdoor pools, pool umbrellas, pool loungers
Free minibar, in-room safe, desk, laptop workspace
Lobby sitting area
Nightclub
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • All-inclusive
  • Breakfast included
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
Carretera Chetumal Pto Juarez, Km295, Solidaridad, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪10 min drive‬
  • Quinta Avenida
    ‪13 min drive‬
  • Mamitas Beach
    ‪15 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬

Room options

View all photos for Superior Select Club 2 Double Beds or 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Superior Select Club 2 Double Beds or 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
HDTV
Blackout curtains
Ceiling fan
Bathrobes
  • 39 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Select Club, King Bed with Sofabed and Jetted Tub

Free minibar, in-room safe, desk, laptop workspace

Deluxe Select Club, King Bed with Sofabed and Jetted Tub

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
HDTV
Separate bedroom
Blackout curtains
  • 41.0 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub

Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub

Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
HDTV
Separate bedroom
Blackout curtains
  • 62 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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  • Pool
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  • All-inclusive
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12 May - 13 May
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About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Select Club at Sandos Caracol All Inclusive - Adults Only Area. You'll be 3.8 km (2.4 mi) from Guadalupe Church and 4.8 km (3 mi) from Quinta Avenida. Highlights at this beachfront property include 9 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Spa Sandos can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. With 2 poolside bars and 8 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the 3 hot tubs and 2 outdoor tennis courts. Additionally, you'll find a free water park, free Wi-Fi in public areas and a gym. Each morning free full breakfast is offered between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Corasol property include El Camaleón Mayakoba Golf Course and Central Square.

What's nearby

  • Playa Xcalacoco - 12 min walk - 1.0 km
  • Gran Coyote Golf - 8 min drive - 4.4 km
  • El Camaleón Mayakoba Golf Course - 10 min drive - 6.0 km
  • Quinta Avenida - 13 min drive - 9.4 km
  • Mamitas Beach - 15 min drive - 5.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ‪The Fives Plaza - ‬19 min walk
  • ‪La Laguna - ‬4 min walk
  • ‪Marley Coffee - ‬19 min walk
  • ‪Arezzo - ‬14 min walk
  • ‪Breeze Pool Bar - ‬14 min walk

About this property

Select Club at Sandos Caracol All Inclusive - Adults Only Area

Adults-only beachfront property with 3 outdoor pools
Select Club at Sandos Caracol All Inclusive - Adults Only Area is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Select Club at Sandos Caracol All Inclusive - Adults Only Area, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 9 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, outdoor tennis courts and a health club. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 218 guestrooms or units
  • 3 levels
  • 16 buildings
  • 9 dining venues
  • 2 bars by the pool
  • 8 bars or lounges
  • Built in 2006
  • Full breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Swim-up bar
Select Club at Sandos Caracol All Inclusive - Adults Only Area offers 218 accommodations with iPod docking stations and free minibar items. Rooms open to balconies. 42-inch plasma televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa Sandos has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

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  • All-inclusive
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The price is NZ$420
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1 May - 2 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 8 bars/lounges
  • 9 restaurants
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Kayaking
  • Parasailing
  • Personal motorised watercraft
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sandos Caracol Eco-Resort Adults Only All Inclusive
Sandos Caracol Eco Select Club
Sandos Caracol Eco Select Club Playa del Carmen
Sandos Caracol Select Club Adults All Inclusive Playa del Carmen
Sandos Caracol Select Club Adults All Inclusive
Sandos Caracol Eco Resort Select Club All Inclusive
Sandos Caracol Eco Resort Spa Adults Only All Inclusive
Sandos Caracol Eco Inclusive
Sandos Caracol Select Club Adults Only All Inclusive
Select Club at Sandos Caracol All Inclusive Adults Only Area
Sandos Caracol Eco Resort Select Club All inclusive Adults Only
Sandos Caracol Eco Resort Select Club Adults Only All inclusive

Frequently asked questions

Is parking available at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Yep, Select Club at Sandos Caracol All Inclusive - Adults Only Area has a free self car park.

Are there any beaches close to Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Yep, Select Club at Sandos Caracol All Inclusive - Adults Only Area is a short 12-minute walk from Playa Xcalacoco. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Yep, Spa Sandos is available for guests. It has 3 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Select Club at Sandos Caracol All Inclusive - Adults Only Area have a pool?

Select Club at Sandos Caracol All Inclusive - Adults Only Area has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Select Club at Sandos Caracol All Inclusive - Adults Only Area have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Select Club at Sandos Caracol All Inclusive - Adults Only Area features 2 poolside bars, 3 outdoor pools and 3 hot tubs.

What makes Select Club at Sandos Caracol All Inclusive - Adults Only Area a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Select Club at Sandos Caracol All Inclusive - Adults Only Area.

Is Select Club at Sandos Caracol All Inclusive - Adults Only Area family-friendly?

No, Select Club at Sandos Caracol All Inclusive - Adults Only Area is an adults-only property.

Does Select Club at Sandos Caracol All Inclusive - Adults Only Area serve breakfast?

Sure does, free full breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Relax with a coldie at the 2 poolside bars or 8 lounge bars, and grab a meal at Select Club at Sandos Caracol All Inclusive - Adults Only Area's 9 restaurants.

What time are check-in & check-out at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

No, pets are not allowed.

Is there a golf course on site at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

There is a golf course next to Select Club at Sandos Caracol All Inclusive - Adults Only Area.

Select Club at Sandos Caracol All Inclusive - Adults Only Area Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 298 out of 854 reviews
Rating 8 - Good. 268 out of 854 reviews
Rating 6 - Okay. 152 out of 854 reviews
Rating 4 - Poor. 82 out of 854 reviews
Rating 2 - Terrible. 54 out of 854 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place loved the senotes( clean water pools) and the wild life the food was good the restaurants were wonderful Staff friendly the beach was rocky but plenty of pools We keep returning because Sandos doesn’t disappoint
Stayed 5 nights in Jan 2025

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Pros were the wildlife and hard working staff Cons were the dining reservation system and having to make them at 12 midnight, getting a reservation was next to impossible.
Stayed 5 nights in Jan 2025

10/10 Excellent

WILLIAM, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

4/10 Poor

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is a very difficult review because certain areas deserve 5 stars and certain areas deserve 0 stars. Let’s start with the positive: -Waitstaff and bartenders deserve 5 stars. They are SUPER accommodating and always were happy to see you. They make your experience amazing and I can’t compliment them enough. - The food options were also a 5 star. So many options and so many different styles that we didn’t feel bored during our week there. - the room is both a 5 star and a 0 star. But, for the sake of being organized, I’ll list the positives here. The Adults Only “Select Club” was the way to go. The suite had more than enough space for the two of us between the day bed, the bedroom, the lovely tub on the patio, and the oversized shower. We loved the room and already miss it! The negative: - our A/C was leaking from the moment we got there. It took FOUR reports across four days to finally get it fixed, after three maintenance visits. We had to use all of our towels to control the leaks from BOTH A/C units. That’s where the 0 stars comes in. - management gets 0 stars. After informing the Concierge that my wife slipped and fell because of the leaking A/C, they made no effort to reach out. At all. They know that you signed a waiver and do not care. I am very disappointed as a property manager, myself, at their total lack of effort. Overall - it was good for the cost. Difficult to recommend, purely because of the management and lack of care on their part.
Stayed 6 nights in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice property staff was very nice and there was plenty of stuff to do. The only things I didn’t like was they played Christmas music the whole trip and the gym was out dated equipment.
Stayed 6 nights in Dec 2024

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the eco atmosphere. It was very fun! We had the adult only section booked, so as soon as we arrived we were able to reserve our dinner plans (2 restaurants our of our 4 nights). I read many reviews that said this was a pain to do, but apparently when booking with Expedia you get to do this right away. We got red wristbands that allowed us in two extra areas--one pool and one on the beach. This was nice and secluded. There were also gold and black wristbands that I think allowed for one extra pool area.
Stayed 4 nights in Dec 2024

8/10 Good

Jess

Liked: Cleanliness, staff & service
Good family resort. If you’re looking for night life…. Boring
Stayed 6 nights in Dec 2024

10/10 Excellent

Savanna Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time here, no issues
Stayed 5 nights in Nov 2024

4/10 Poor

Fatima Zahra

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The only reason i gave 2 stars is because the restaurants staff were the best. The rest is awful. Bathrooms in rooms dirty, especially behind the toilets, floors sticky, TERRIBLE FOOD and the list goes on.. however, the absolute worst part was the airport transfer - they had our flight info and everything they asked for, our flight is at 6:20pm, they show up at 7:45am (not exaggerating) and because we didnt show up at that time, we were charged 60 USD no show fee!!! Airport transfer was thru the resort, with seek n go.
Stayed 4 nights in Dec 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Staff & service, property conditions & facilities
I was evicted arrested robbed for smoking on my patio 3 days of checking. Was told I was able to get a room when released. Had to pay other property for somewhere to live. Slept in my car 4 out of 10 days
Stayed 9 nights in Dec 2024

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great resort if you like walking trails, nature and wildlife. Not so great for swimming. Beach is nice but the water is basically unswimmable, just too many rocks, my boyfriend cut himself tripping on them. Food was great too, not 5 star but lots of options. Its huge and we got lost often the first few days but once you get used to the layout its easy

10/10 Excellent

Paula

Liked: Staff & service, amenities, property conditions & facilities
Amazing property...serene walking paths through jungle and cenotes, plus fun pools and beach right there! Staff is very friendly and helpful! Well maintained and clean property. Lots of animals and things to do!
Stayed 4 nights in Nov 2024

10/10 Excellent

Wojciech Jerzy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved seeing all the different animals
Stayed 5 nights in Nov 2024

10/10 Excellent

Lois

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people very accommodating. Lots of construction noise and music too loud t restaurants and beach
Stayed 11 nights in Oct 2024

10/10 Excellent

Virginia Eunice Sanchez, Elgin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 6 nights in Nov 2024

8/10 Good

Jaya

Liked: Cleanliness
Stayed 5 nights in Nov 2024

2/10 Terrible

Tiffany

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Victor M

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Landscape
Stayed 3 nights in Oct 2024

6/10 Okay

Bonnica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check in was bad. Had to wait longer than expected for my room. Room was not ready at the time it was supposed to be ready. Check out was bad because I had to pay more than expected
Stayed 4 nights in Sep 2024

8/10 Good

Machayla

Stayed 3 nights in Aug 2024

8/10 Good

Fernanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nature is amazing. Difficult to make a reservation for dining. Sidewalk smelling of sewage. One day, it was applied insecticide when we were at the outside hydrobath and the balcony was filled with smoke.
Stayed 7 nights in Aug 2024

10/10 Excellent

Midaja

Travelled with partner
Liked: Amenities
I didn’t like the fact that we kept asking for face towels and the kept bringing hand towels.
Stayed 4 nights in Jul 2024

8/10 Good

Marco, Burbank

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort for family or all adults. The nature around the resort is great. You see monkeys lizards and other animals
Stayed 10 nights in Jul 2024

2/10 Terrible

carlitos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst resort ever
It was a terrible experience even though we was there during there storm. Upon arrival i was told that there will be no liquor intil sunday. Mind you this is thursday qhen i checked in and i was leaving on monday. Asked how am i going to be accommodated for this since this is an all inclusive resort. I was then told i need to take that up with my travel agent. So that night the storm came through and the room flooded. So i went to the front desk and they changed my room to a smaller room and in the kids area where i paid for a penthouse and in the adult area. I was told i would have stay in that room that night and deal with it. So the next day they moved my room to a room with no electricity and was told again to deal with it. I was only there for 4 days and that is what i had to deal with. Now my cousin was there and was in a flooded room with no electricity for the whole 4 days and they told him that there was nothing they could do for him. The food is nasty. I would not recommend this to anyone. Then the animals are everywhere and very disrespectful.
Stayed 4 nights in Jul 2024