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Impression Moxché by Secrets – Adults Only – All Inclusive

5.0 star property
Adults-only beachfront property with 4 outdoor pools

Photo gallery for Impression Moxché by Secrets – Adults Only – All Inclusive

4 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers
Master Suite Ocean Front | View from room
4 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers
Aerial view
Panoramic Suite Ocean Front | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Parking included
The current price is NZ$2,272
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
Carr Tulum playa del carmen km 294, Corasol, Playa del Carmen, QROO, 77710
  • Playa Xcalacoco
    ‪8 min drive‬
  • Gran Coyote Golf
    ‪8 min drive‬
  • Playa del Carmen Main Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Signature Suite King Tropical View

Premium bedding, minibar, in-room safe, blackout curtains

Signature Suite King Tropical View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Separate bedroom
Ceiling fan
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Swim Out Tropical View

Master Suite Swim Out Tropical View

Master Suite Swim Out Tropical View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Smart TV
Pillow menu
Premium bedding
  • 205 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite Ocean Front

Panoramic Suite Ocean Front | View from room

Panoramic Suite Ocean Front

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Separate bedroom
  • 178 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Ocean Front

Master Suite Ocean Front

Master Suite Ocean Front

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Separate bedroom
  • 144 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite Ocean View

Premium bedding, minibar, in-room safe, blackout curtains

Signature Suite Ocean View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Separate bedroom
Ceiling fan
  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Story Penthouse Suite Ocean Front

2 Story Penthouse Suite Ocean Front | View from room

2 Story Penthouse Suite Ocean Front

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Smart TV
Pillow menu
Premium bedding
  • 210 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite Swim Out Tropical View

Signature Suite Swim Out Tropical View | View from room

Signature Suite Swim Out Tropical View

Highlights

Separate sitting area
Soundproofed
Private pool
Air conditioning
Smart TV
Pillow menu
Premium bedding
Separate bedroom
  • 120 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite Double Tropical View

Signature Suite Double Tropical View

Signature Suite Double Tropical View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Separate bedroom
Ceiling fan
  • 88 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Master Suite Ocean View

Premium bedding, minibar, in-room safe, blackout curtains

Master Suite Ocean View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Separate bedroom
  • 165 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite Ocean Front

Signature Suite Ocean Front

Signature Suite Ocean Front

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Separate bedroom
Ceiling fan
  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed

Premium bedding, minibar, in-room safe, blackout curtains

Signature Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Separate bedroom
Ceiling fan
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Impression Moxché by Secrets – Adults Only – All Inclusive. You'll be 4.7 km (2.9 mi) from Playa del Carmen Main Beach and 4.6 km (2.9 mi) from Quinta Avenida. Highlights at this beachfront property include 14 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing visit to Pevonia can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, SeaSide, serves international cuisine and is open for breakfast and lunch. With 2 poolside bars and 10 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and Turkish bath/hammam. Other amenities include free Wi-Fi in public areas, a free manager's reception and a steam room. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of free valet parking. .Within a 15-minute drive of this 5-property class Grand Coral property, attractions include El Camaleón Mayakoba Golf Course and Mamitas Beach.

What's nearby

  • Punta Esmeralda Beach - 4 min drive - 2.0 km
  • Playa Xcalacoco - 8 min drive - 4.2 km
  • Gran Coyote Golf - 8 min drive - 4.7 km
  • Quinta Avenida - 13 min drive - 9.7 km
  • Playa del Carmen Main Beach - 13 min drive - 9.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪The Fives Plaza - ‬19 min walk
  • ‪La Laguna - ‬10 min walk
  • ‪Marley Coffee - ‬20 min walk
  • ‪Arezzo - ‬15 min walk
  • ‪Breeze Pool Bar - ‬5 min drive

About this property

Impression Moxché by Secrets – Adults Only – All Inclusive

Adults-only beachfront property with 4 outdoor pools
Some rates at Impression Moxché by Secrets – Adults Only – All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with free beach club on site and cabanas (surcharge). At Impression Moxché by Secrets – Adults Only – All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury property also offers a steam room, a fitness centre and a garden. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 1 building
  • 198 guestrooms or units
  • 8 levels
  • 14 dining venues
  • 2 bars by the pool
  • 10 bars or lounges
  • 11950 sq ft of conference space
  • 1110 sq. m of conference space
  • Built in 2021
  • Manager's reception (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
Impression Moxché by Secrets – Adults Only – All Inclusive offers 198 air-conditioned accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Pevonia has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • 10 bars/lounges
  • 14 restaurants
  • 2 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cielo Rooftop
  • SeaSide
  • Teodoro - Authors Choice

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Optional golf privileges
  • Pro golf lessons
  • Pro golf shop
  • Steam room
  • Tennis
  • TV in common areas
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (11,950 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night, plus a deposit of USD 65 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 10 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Impression Moxché by Secrets – Adults Only – All Inclusive?

Impression Moxché by Secrets – Adults Only – All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Impression Moxché by Secrets – Adults Only – All Inclusive?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Impression Moxché by Secrets – Adults Only – All Inclusive on 20 Apr 2025 start from NZ$2,271.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Impression Moxché by Secrets – Adults Only – All Inclusive?

Yep, Impression Moxché by Secrets – Adults Only – All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Impression Moxché by Secrets – Adults Only – All Inclusive?

The closest beach to Impression Moxché by Secrets – Adults Only – All Inclusive is Playa del Carmen Main Beach (4.5 km).

Is there a spa on site at Impression Moxché by Secrets – Adults Only – All Inclusive?

Yep, Pevonia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Impression Moxché by Secrets – Adults Only – All Inclusive have a pool?

Impression Moxché by Secrets – Adults Only – All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Impression Moxché by Secrets – Adults Only – All Inclusive?

Impression Moxché by Secrets – Adults Only – All Inclusive features 2 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Impression Moxché by Secrets – Adults Only – All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Impression Moxché by Secrets – Adults Only – All Inclusive.

Is Impression Moxché by Secrets – Adults Only – All Inclusive family-friendly?

No, Impression Moxché by Secrets – Adults Only – All Inclusive is an adults-only property.

Is there a free airport shuttle available at Impression Moxché by Secrets – Adults Only – All Inclusive?

No, Impression Moxché by Secrets – Adults Only – All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Impression Moxché by Secrets – Adults Only – All Inclusive?

Relax with a coldie at the 2 poolside bars or 10 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Impression Moxché by Secrets – Adults Only – All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Impression Moxché by Secrets – Adults Only – All Inclusive?

Dogs are welcome at Impression Moxché by Secrets – Adults Only – All Inclusive, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 5 kg per pet.

Is there a golf course on site at Impression Moxché by Secrets – Adults Only – All Inclusive?

There is a golf course next to Impression Moxché by Secrets – Adults Only – All Inclusive.

Impression Moxché by Secrets – Adults Only – All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 143 out of 166 reviews
Rating 8 - Good. 13 out of 166 reviews
Rating 6 - Okay. 5 out of 166 reviews
Rating 4 - Poor. 3 out of 166 reviews
Rating 2 - Terrible. 2 out of 166 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Clive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There seemed to be an infinite amount of pools and cenotes throughout the Impression Moxche property
Stayed 6 nights in Dec 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Kuanyu

Liked: Cleanliness
Disliked: Staff & service
Maid is terrible
Stayed 2 nights in Dec 2024

10/10 Excellent

Ronnie Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time here for my birthday. All the staff, the butler service and shows were great! I would definitely come back. The view from our room was stunning. Would love to come back!!
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Ramiz

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at Secrets Impression and we loved it again. The place is clean, has many pools, and the food/drinks are amazing. Only disappointment was the dinners at Seaside, the place was understaffed and food came out raw both times we went to it. Other than that, it was an amazing trip once again here. Special thanks to the following employees: Orlando at Cielo (awesome and the best!), Alejandra at Seaside and Cielo, and Benjamin and Eduardo at Seaside.
Stayed 6 nights in Dec 2024

10/10 Excellent

RaKeya L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicolae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

cindy, fort riley

Stayed 4 nights in Nov 2024

6/10 Okay

evin

Stayed 4 nights in Nov 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort over all. Prefect to go and relax.
Stayed 3 nights in Dec 2024

8/10 Good

TARA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Maite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at the hotel. The service was very professional and very good. The food was exquisite. The cocktails were well prepared depending on the bar. For example, the Cover Bar, Rooftop bar, Seaside Beach Club and the Impression lobby prepared exquisite cocktails, however, at the Bamboo bar the cocktails were not well prepared. The restaurants were very good, except the Ember where the service was average and the food average. I would like to highlight the wonderful experience at the Teodoro restaurant.
Stayed 5 nights in Nov 2024

10/10 Excellent

Anthony Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Eboni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Dec 2024

10/10 Excellent

John s, chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Started off poorly due to some issues in the room but got better as the week went along. Food is excellent, rooftop pool was beautiful. Dining option was a plenty just gotta know where to go and what’s open on what day. On a side note the entire resort is kinda dark including the room. For the ladies, don’t wear high heels cause due to the flooring around the resort you might fall fyi.. would definitely recommend and will go back.
Stayed 6 nights in Nov 2024

10/10 Excellent

Bryan Cassaday and Charles, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Brian David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Aleksey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best vacation I ever had just book it from the food the drinks the entertainment the pools the beach just amazing
Stayed 4 nights in Nov 2024

10/10 Excellent

Eduardo, Perris

Stayed 6 nights in Oct 2024

10/10 Excellent

Dominique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved
Stayed 5 nights in Jul 2024

10/10 Excellent

Jonte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this property, and can’t wait to come back
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've now stayed at this resort complex for two consecutive years, and our experience has only gotten better. Last year, we opted for Secrets with the preferred option, but this year, we upgraded to Impressions, and it was absolutely worth it. While we're not heavy drinkers or eaters, we do appreciate the premium alcohol options and delicious food that both Secrets and Impressions offer. That said, Impressions truly outshines Secrets in terms of both drink quality and food flavor. Everything feels fresher and more flavorful. Our favorites were Cielo and Seaside for breakfast and lunch, and the Italian restaurant and Seaside for dinner. The steak restaurant, unfortunately, fell short in terms of flavor and presentation. We booked an ocean-front room, which offered stunning views from both the balcony and inside. The room itself was spacious, and the minibar was regularly stocked with drinks (mostly water) and snacks. One of the standout features of Impressions is the personalized butler service. From the moment we arrived, our butler was there to assist us with everything, from check-in to room orientation. Monserrat, our evening butler, was exceptional. She was helpful, respectful, and attentive, even going the extra mile to set up a special birthday surprise for my husband. Thanks to the exceptional service we received at Impressions, we've already decided to return next year. The level of attention and care we were shown, particularly from Monserrat and the restaurant staff
Stayed 4 nights in Oct 2024