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Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 7 outdoor pools
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Terrace/patio
7 bars/lounges, 2 swim-up bars, poolside bar, beach bar
Preferred Club Junior Suite King Ocean Front | View from room
Outdoor wedding area
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • All-inclusive
  • Bar
  • Pet-friendly
  • Room service
  • Housekeeping
The price is NZ$2,921
includes taxes & fees
24 Feb - 25 Feb

Explore the area

Map
Carr Tulum playa del carmen km 294, Corasol, Playa del Carmen, QROO, 77710
  • Punta Esmeralda Beach
    ‪4 min drive‬
  • Playa Xcalacoco
    ‪7 min drive‬
  • Playa 88
    ‪13 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪14 min drive‬

Room options

View all photos for Junior Suite King Tropical View

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite King Tropical View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout curtains
Ceiling fan
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out King Tropical View

Preferred Club Junior Suite Swim Out King Tropical View | View from room

Preferred Club Junior Suite Swim Out King Tropical View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Smart TV
Pillow menu
Blackout curtains
Premium bedding
  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Stellar Presidential Penthouse

The Stellar Presidential Penthouse

The Stellar Presidential Penthouse

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Smart TV
Premium bedding
2 bedrooms
  • 440 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 2 Double Beds

View from room

Junior Suite, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout curtains
Ceiling fan
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Paramount Suites Ocean View King

Preferred Club Paramount Suites Ocean View King

Preferred Club Paramount Suites Ocean View King

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Club Lounge
Smart TV
Pillow menu
Blackout curtains
  • 179 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout curtains
Ceiling fan
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Superior Junior Suite King Ocean View

Premium bedding, minibar, in-room safe, blackout curtains

Preferred Club Superior Junior Suite King Ocean View

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Club Lounge
Smart TV
Pillow menu
Blackout curtains
  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Ocean View

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite King Ocean View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout curtains
Ceiling fan
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite King Ocean Front

Preferred Club Junior Suite King Ocean Front

Preferred Club Junior Suite King Ocean Front

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Club Lounge
Smart TV
Pillow menu
Blackout curtains
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double Tropical View

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite Double Tropical View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout curtains
Ceiling fan
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Double Ocean View

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite Double Ocean View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout curtains
Ceiling fan
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite King Ocean View

Premium bedding, minibar, in-room safe, blackout curtains

Preferred Club Junior Suite King Ocean View

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Club Lounge
Smart TV
Pillow menu
Blackout curtains
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Double Ocean View

Preferred Club Junior Suite Double Ocean View

Preferred Club Junior Suite Double Ocean View

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Club Lounge
Smart TV
Pillow menu
Blackout curtains
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Master Suite King Ocean Front

Preferred Club Master Suite King Ocean Front | Living area

Preferred Club Master Suite King Ocean Front

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Club Lounge
Smart TV
Pillow menu
  • 145 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Run of the House)

Premium bedding, minibar, in-room safe, blackout curtains

Room (Run of the House)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
Ceiling fan
Hairdryer
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Superior Junior Suite Double Ocean View

View from room

Preferred Club Superior Junior Suite Double Ocean View

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Club Lounge
Smart TV
Pillow menu
Blackout curtains
  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Rooftop pool

Impression Moxché by Secrets – Adults Only – All Inclusive

Pool
All-inclusive
Spa
Pet-friendly
4.8 out of 5, Exceptional, (157)
The price is NZ$4,630
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Impression Moxché by Secrets – Adults Only – All Inclusive

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive. You'll be 4.3 km (2.7 mi) from Mamitas Beach and 4.4 km (2.7 mi) from Gran Coyote Golf. Highlights at this beachfront property include 10 restaurants, 7 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and mani/pedis along with access to the sauna and hot tub. The buffet restaurant, Market Cafe, serves international cuisine and is open for breakfast, brunch and lunch. With 7 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the 2 outdoor tennis courts and nightclub. Other amenities include free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of free valet parking. .Places within a 15-minute drive of this 5-property class Grand Coral property include El Camaleón Mayakoba Golf Course and Quinta Avenida.

What's nearby

  • Gran Coyote Golf - 8 min drive
  • El Camaleón Mayakoba Golf Course - 10 min drive
  • Mamitas Beach - 13 min drive
  • Quinta Avenida - 13 min drive
  • Playa del Carmen Maritime Terminal - 15 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪The Fives Plaza - ‬19 min walk
  • ‪La Laguna - ‬10 min walk
  • ‪Marley Coffee - ‬20 min walk
  • ‪Arezzo - ‬15 min walk
  • ‪Breeze Pool Bar - ‬19 min walk

About this property

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Adults-only beachfront property with 7 outdoor pools
Some rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Secrets Moxché Playa del Carmen - Adults Only - All Inclusive, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury property also offers outdoor tennis courts, a steam room and a fitness centre. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 485 guestrooms or units
  • 8 levels
  • 2 buildings
  • 10 dining venues
  • 2 swim-up bars
  • 7 bars or lounges
  • 11950 sq ft of conference space
  • 1110 sq. m of conference space
  • Built in 2021
  • Nightclub
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offers 485 air-conditioned accommodations with tablet computers and minibars. This accommodation offers separate sitting areas. Beds feature premium bedding. This Playa del Carmen property provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 10 restaurants
  • 2 swim-up bars
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Allora
  • Bisou
  • Market Cafe
  • Seasoul
  • Suki

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Billiards/pool table
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Golf driving range
  • Gym
  • Nightclub
  • Shopping centre
  • Steam room
  • Water sports equipment
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (11,950 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night, plus a deposit of USD 65 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 10 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Moxché Playa del Carmen
Secrets Moxché Playa del Carmen Adults Only
Secrets Moxché Playa del Carmen Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

As of 31 Jan 2025, prices found for a 1-night stay for 2 adults at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive on 24 Feb 2025 start from NZ$2,921.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Yep, Secrets Moxché Playa del Carmen - Adults Only - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

The closest beach to Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is Playa del Carmen Main Beach (4.5 km).

Is there a spa on site at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Yep, there is an onsite spa at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as Swedish massages.

Does Secrets Moxché Playa del Carmen - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Secrets Moxché Playa del Carmen - Adults Only - All Inclusive has 7 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 7:00 PM.

What luxury perks are available at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive features 7 outdoor pools, a full-service spa and a nightclub. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Secrets Moxché Playa del Carmen - Adults Only - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive.

Is Secrets Moxché Playa del Carmen - Adults Only - All Inclusive family-friendly?

No, Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is an adults-only property.

Is there a free airport shuttle available at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

No, Secrets Moxché Playa del Carmen - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Yep, they've got a beach bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Dogs are welcome at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 5 kg per pet.

Is there a golf course on site at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

There is a golf course next to Secrets Moxché Playa del Carmen - Adults Only - All Inclusive.

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 529 out of 707 reviews" "
Rating 8 - Good. 104 out of 707 reviews" "
Rating 6 - Okay. 44 out of 707 reviews" "
Rating 4 - Poor. 14 out of 707 reviews" "
Rating 2 - Terrible. 16 out of 707 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

stacey lynn

Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice. The property lived up to the photos and expectations we had when booking the hotel. There are several pools with both quiet and romantic spots to relax, as well as pools with bars, music, and games that you would see at other all inclusive resorts. The "Preffered room" was pretty cool as it had a great view, the tip floor, and what appeared to be a larger soaking tub on the balcony than the other rooms. The access to the roof top infinity pool, cabanas, and restaurant were a nice touch, but we enjoyed the main pools more. The "preferred" check in experience and lounge was a bit strange. Upon arrival, you are taken to quiet area and sat down in a place where you can order drinks and grabs some lite bites to eat. Then you wait for a preferred front desk associate to check you in. All the access at the hotel is through an App. Maybe it existed, but a nice touch to this experience would be to be offered a locker room and your bag to change which we were not offered (or asked for). The elevator experience is not great in the main building of the hotel as the elevators are small, beat up, and stop randomly all the time at different floors because they are not operated from the same call buttons. The food was the best ive had at an all inclusive and genuinely i thought it was all pretty solid and what I would expect from a nice restaurant in the USA. The drinks were on par or slightly better than other all inclusives ive stayed at. House keeping was great
Stayed 4 nights in Oct 2024

8/10 Good

Juventia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough entertainment
Stayed 4 nights in Oct 2024

8/10 Good

ZIHUI, Scarborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall average
Stayed 4 nights in Oct 2024

10/10 Excellent

Andraea

Liked: Cleanliness, staff & service, property conditions & facilities
This place is a dream. Thanks for making my birthday one to remember. I love that you guys say welcome home. This place is stunning and so luxurious. Decor is impeccable. Staff was so kind. I come to Mexico 3xs a year but none of the resorts were anything remotely close to the luxuriousness of Moxche. It’s pricey but worth it. Only thing I didn’t like was the beach, it’s ugly. Wish the developers had chosen a different location. I’m a beach person and never sacrifice beach but the resort is so stunning that I was ok with not loving the beach. Thanks Moxche
Stayed 2 nights in Oct 2024

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we thoroughly enjoyed our time here at this resort. Our room, all of the pools, and most dining options were amazing. The one downfall of this resort were the steak options. We ordered one at the Ember restaurant and it was thoroughly overcooked. Then, we set up a romantic dinner on the beach. My husband’s first steak was again overcooked and the second one they brought out was completely raw. It definitely ruined the experience but they were great about trying to resolve the issue and offered us a discount. Overall, we would definitely be back and stay again. If you’re considering it, I would definitely say to do the preferred club. The rooftop is amazing.
Stayed 4 nights in Oct 2024

10/10 Excellent

Xiaoyi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: Food was great, variety of choices & restaurants. Our concierge Orlando was THE best, very resourceful, helpful, and sweet throughout our stay. Every staff member was friendly and welcoming. Facilities are new and stylish, entertainment team was so funny & everyday there were different fun activities to participate in. Pools are clean & lovely. We loved our stay & enjoyed everything! Views are very beautiful as well. Negative: our flight was cancelled due to Hurricane Milton and we were not able to get there on the first day of our reservation. We contacted Expedia and they talked to the resort management to get a refund for us for the first day as it’s not our fault that we were not able to make it. Unfortunately they took 2 days to respond & rejected our request. We lost one day of stay & had no refund or any remedy to make up for it
Stayed 5 nights in Oct 2024

10/10 Excellent

REIJI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Barbara

Stayed 5 nights in Sep 2024

6/10 Okay

Rosy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 7 nights in Sep 2024

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service
We love this resort, this was the second time but property need some attention on maintenance and restaurants was very busy.
Stayed 4 nights in Sep 2024

8/10 Good

Didi Valentina

Travelled with partner
Liked: Staff & service, amenities
So I was very excited to go to this hotel and the pictures looks amazing. It just didn’t exceed my expectations. SERVICE was really good. The restaurants were average and the pools are beautiful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous oasis! We felt very taken care of the whole time. No critiques, we had a fantastic time on our honeymoon.
Stayed 5 nights in Oct 2024

10/10 Excellent

Naomi

Stayed 5 nights in Sep 2024

10/10 Excellent

Sacramento

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort I ever stayed at! Food was a 10/10 and the staff treated my girlfriend and I like royalty!
Stayed 6 nights in Sep 2024

10/10 Excellent

Miguel Ángel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M
Stayed 5 nights in Sep 2024

10/10 Excellent

Lyndsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms themselves were absolutely beautiful and the property was unlike anything I’ve seen before. There were so many pools and restaurants to visit included in the stay and lots of excursions and add ons available. The entire hotel staff went above and beyond and made us feel so welcomed.
Stayed 7 nights in Sep 2024

10/10 Excellent

James Sherwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was wonderful! The staff and servers were incredible and we never went without. My wife and I have a favorite resort in Playa that we love but we wanted to try something new. Secrets Moxche was everything we had hoped for and more.
Stayed 3 nights in Sep 2024

10/10 Excellent

Binh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

evelina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice and beautiful resort, outside area is amazing . Small beach and walkable area. For the 2 years old resort a lot of things are broken . Staff is friendly and nice , good food and entertainment.
Stayed 7 nights in Sep 2024