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The Fives Downtown Hotel & Residences, Curio Collection by Hilton

4.5 star property
Luxury Playa del Carmen hotel in Downtown Playa del Carmen with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Fives Downtown Hotel & Residences, Curio Collection by Hilton

Outdoor pool
Restaurant
Exterior
Restaurant
Outdoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Parking available
    Parking available
  • Spa
    Spa
The price is NZ$224
includes taxes & fees
15 Dec - 16 Dec

Explore the area

Map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    1 min walk
  • Playa del Carmen Main Beach
    3 min walk
  • Mercado Playa del Carmen
    4 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    7 min walk

Room options

View all photos for Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed) | Living area

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

Highlights

Soundproofed
Individually decorated
Private hot tub
Air conditioning
Fridge
Dining table
Flat-screen TV
Separate bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Penthouse, 2 Bedrooms

Premium Penthouse, 2 Bedrooms | Terrace/patio

Premium Penthouse, 2 Bedrooms

Highlights

Soundproofed
Individually decorated
Private pool
Air conditioning
Fridge
Dining table
Flat-screen TV
2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed) | Living area

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Dining table
Flat-screen TV
Sofa bed
2 bedrooms
  • 99 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Designer toiletries
Bathrobes
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

Suite, 1 Bedroom, Partial Ocean View | View from room

Suite, 1 Bedroom, Partial Ocean View

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Dining table
Flat-screen TV
Separate bedroom
Premium bedding
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence)

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Designer toiletries
  • 90 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (1 King Bed)

Suite, 1 Bedroom, Terrace (1 King Bed) | Living area

Suite, 1 Bedroom, Terrace (1 King Bed)

Highlights

Terrace
Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Designer toiletries
Bathrobes
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, City View (Residence with 1 King/2 Queen)

Suite, City View (Residence with 1 King/2 Queen)

Suite, City View (Residence with 1 King/2 Queen)

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Designer toiletries
Bathrobes
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Highlights

Soundproofed
Individually decorated
Private hot tub
Air conditioning
Fridge
Dining table
Flat-screen TV
2 bedrooms
  • 96 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Courtyard View

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Designer toiletries
Bathrobes
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Courtyard View

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Courtyard View

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Designer toiletries
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Suite With Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Street View

  • Sleeps 8
  • 2 Single Sofa Beds, 1 King Bed and 2 Queen Beds

View all photos for Suite With Partial Sea View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Suite With Garden View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Garden View

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite With Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Street View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Room Deluxe

  • Sleeps 2
  • 1 King Bed

View all photos for Suite With Partial Sea View

Living room

Suite With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Double Suite Classic

Premium bedding, minibar, in-room safe, individually decorated

Double Suite Classic

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at The Fives Downtown Hotel & Residences, Curio Collection by Hilton. Within just a 10-minute stroll, you'll find Quinta Avenida and Central Square. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing visit to Vassa Spa can include deep-tissue massages, hot stone massages and mani/pedis along with access to the hot springs/mineral springs and mud bath. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Business amenities include a meeting room and a business centre. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 6:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4.5-property class Downtown Playa del Carmen hotel include Quinta Alegría Shopping Mall and Mamitas Beach.

What's nearby

  • Quinta Avenida - 1 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Central Square - 7 min walk - 0.6 km
  • Quinta Alegría Shopping Mall - 10 min walk - 0.9 km
  • Mamitas Beach - 16 min walk - 1.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Karen's Restaurant - ‬2 min walk
  • ‪Burger Playa - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Fives Rooftop - ‬1 min walk
  • ‪Tacos Gomez - ‬2 min walk

About this property

The Fives Downtown Hotel & Residences, Curio Collection by Hilton

Luxury Playa del Carmen hotel in Downtown Playa del Carmen with 2 restaurants
The Fives Downtown Hotel & Residences, Curio Collection by Hilton offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury The Fives Downtown Hotel & Residences, Curio Collection by Hilton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Playa del Carmen hotel is smoke free.

  • 133 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
The Fives Downtown Hotel & Residences, Curio Collection by Hilton offers 133 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Vassa Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 19 per night)
  • Valet parking on site (USD 19 per night)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:30 AM for a fee: USD 22 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 24 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.61 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 22 for adults and from USD 12 for children
  • Self-parking fee: USD 19 per night
  • Valet parking fee: USD 19 per night
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton

Frequently asked questions

What is the cancellation policy at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

The Fives Downtown Hotel & Residences, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Fives Downtown Hotel & Residences, Curio Collection by Hilton on 15 Dec 2024 start from NZ$221.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

Yep, The Fives Downtown Hotel & Residences, Curio Collection by Hilton has a self car park for USD 19 per night. Onsite parking is limited.

Are there any beaches close to The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

Yep, The Fives Downtown Hotel & Residences, Curio Collection by Hilton is a short 3-minute walk from Playa del Carmen Main Beach.

Is there a spa on site at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

Yep, Vassa Spa is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does The Fives Downtown Hotel & Residences, Curio Collection by Hilton have a pool?

The Fives Downtown Hotel & Residences, Curio Collection by Hilton has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

The Fives Downtown Hotel & Residences, Curio Collection by Hilton features a full-service spa, an outdoor pool and 2 restaurants.

What makes The Fives Downtown Hotel & Residences, Curio Collection by Hilton a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Fives Downtown Hotel & Residences, Curio Collection by Hilton.

Does The Fives Downtown Hotel & Residences, Curio Collection by Hilton serve breakfast?

Yep, cooked-to-order breakfast is available daily between 6:00 AM and 11:30 AM.

Is there a free airport shuttle available at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

No, The Fives Downtown Hotel & Residences, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

Dogs are welcome at The Fives Downtown Hotel & Residences, Curio Collection by Hilton, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 11 kg per pet.

The Fives Downtown Hotel & Residences, Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 353 out of 576 reviews" "
Rating 8 - Good. 137 out of 576 reviews" "
Rating 6 - Okay. 37 out of 576 reviews" "
Rating 4 - Poor. 22 out of 576 reviews" "
Rating 2 - Terrible. 27 out of 576 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel close to the beach. Wonderful stay in PDC!
Stayed 1 night in Aug 2024

8/10 Good

Reggie

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Ivan

Stayed 6 nights in Aug 2024

8/10 Good

RAMON, Rancho Palos Verdes

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location. Close tonthe beach and Quinta Avenida.
Stayed 1 night in Aug 2024

10/10 Excellent

RAMON, Rancho Palos Verdes

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A great place in the center of downtown and steps away from Quinta Avenida. Very close to the ferry too.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick, Pasco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations for the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Markeriya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Fransisca Iris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot absolutely loved it
Stayed 5 nights in Jul 2024

8/10 Good

Erick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 7 nights in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Guillermo

Stayed 4 nights in Jul 2024

10/10 Excellent

Livina

Stayed 2 nights in Jul 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool was great and easy walking to most everything in Playa. Can be a bit loud at night but not too bad. Staff was attentive. The only downside I have for them is that after hurricane Beryl forced us to move the entire vacation schedule by one day due to the ferries not running, this was the only property that wouldn't work with us to change our dates.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jose Luis Flores

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Myong, flushing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and Great location for shops and restaurants are walkable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Galya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones super espaciosas, la atencion excelente. Sin duda volveria al mismo lugar y no es la promera vez
Stayed 3 nights in Jun 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at The Fives Downtown Hotel & Residence. The staff was very friendly especially Ms. Christiana. She was my concierge for my stay. I must say she was very helpful and attentive. She went over and beyond to make sure my stay was very great. Definitely would stay again and recommend to others.
Stayed 5 nights in Jun 2024

8/10 Good

Severiano Andrade, Stockton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

10/10 Excellent

Parveshinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay , clean property , staff is very cooperative , close to bus stand And beach , peaceful
Stayed 4 nights in Jun 2024

8/10 Good

Justin Cory

Liked: Staff & service
Stayed 7 nights in Jun 2024

10/10 Excellent

gilmer

Stayed 1 night in May 2024

10/10 Excellent

Jideofor, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Great property.
Stayed 2 nights in Mar 2024

6/10 Okay

Nidia Karina Fletes

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The rooms are nice and moderns but if you happen to be on the 4th floor is too noisy all day and until 12pm as the roof top has aot of activities a restaurant a bar a swiming pool so a day ypu hear chairs neing pulled, steps people runnjng. The rooftop floor diesnt help its wood and it crunches and make a lot of noise. Also the cleaning there was some garbage on the elevator for 2 days so no one sweeps it daily.
Stayed 3 nights in May 2024

6/10 Okay

Julian

Disliked: Cleanliness, staff & service
Lots of room for improvement
Good large room with a comfortable bed. The room wasn’t very clean. Dusty and dirty floors and bedsheets had remnants of previous guests. Went to use the roof top pool area and found out the sun loungers were 250USD each and no real seating for guests. Didn’t feel Particularly welcomed by staff and we received a note through our door early morning before check out welcoming the next guests and offering a welcome hamper. Not great considering that wasn’t something we received on arrival and we hadn’t even checked out yet!
Stayed 3 nights in May 2024

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the location of the hotel, 1 block away from 5a avenida and walking distance to the ferries.
Stayed 1 night in May 2024