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The Royal Haciendas All Inclusive

4.0 star property
Family-friendly fun on the beach, with 6 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Haciendas All Inclusive

Exterior
Aerial view
6 outdoor pools, pool umbrellas, pool loungers
6 outdoor pools, pool umbrellas, pool loungers
Beach/ocean view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • All-inclusive
  • Bar
  • Breakfast included
  • Room service
  • Pool
The price is NZ$827
includes taxes & fees
10 Jan - 11 Jan 2025

Explore the area

Map
Playa del Carmen, QROO
  • Gran Coyote Golf
    8 min drive
  • Allora
    2 min walk
  • ADO Terminal Alterna Playa del Carmen
    9 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    15 min drive

Room options

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 97 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 134 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Room, 2 Double Beds, Beachfront

Pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Beachfront

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
HDTV
  • 37 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Junior Suite 2 Children Stay Free

Pillow-top beds, in-room safe, individually decorated

Deluxe Junior Suite 2 Children Stay Free

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
HDTV
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Ocean View

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 97 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Run of the House

Pillow-top beds, in-room safe, individually decorated

Run of the House

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
HDTV
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Villa

Pillow-top beds, in-room safe, individually decorated

Deluxe Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 134 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

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The price is NZ$630
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at The Royal Haciendas All Inclusive. You'll be within a 15-minute walk of Chun-Zumbul (diving site) and 4.8 km (3 mi) from Playa del Carmen Main Beach. Highlights at this beachfront property include 5 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and facials along with access to the sauna and hot tub. The diner, Kinokó, is open for dinner. With 2 poolside bars and 3 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 hot tubs and 2 outdoor tennis courts. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .Attractions within a 15-minute drive of this 4-property class Grand Coral property include Mamitas Beach and Quinta Avenida.

What's nearby

  • Gran Coyote Golf - 8 min drive
  • Playa Xcalacoco - 11 min drive
  • Quinta Avenida - 13 min drive
  • Playa del Carmen Main Beach - 13 min drive
  • Punta Esmeralda Beach - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • ‪The Fives Plaza - ‬5 min drive
  • ‪La Laguna - ‬14 min walk
  • ‪Arezzo - ‬5 min drive
  • ‪Breeze Pool Bar - ‬5 min drive
  • ‪Lizards Pool Bar & Terrace - ‬5 min drive

About this property

The Royal Haciendas All Inclusive

Family-friendly fun on the beach, with 6 outdoor pools
The Royal Haciendas All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Royal Haciendas All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 252 guestrooms or units
  • 4 levels
  • 18 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Swim-up bar
The Royal Haciendas All Inclusive offers 252 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch plasma televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Things to do

  • 2 outdoor tennis courts
  • 4 spa tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Haciendas All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 1.96 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 600 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at The Royal Haciendas All Inclusive?

The Royal Haciendas All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Royal Haciendas All Inclusive?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at The Royal Haciendas All Inclusive on 10 Jan 2025 start from NZ$823.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Royal Haciendas All Inclusive?

Yep, The Royal Haciendas All Inclusive has free valet parking.

Are there any beaches close to The Royal Haciendas All Inclusive?

The closest beach to The Royal Haciendas All Inclusive is Maroma Beach (11.9 km).

Is there a spa on site at The Royal Haciendas All Inclusive?

Yep, there is an onsite spa at The Royal Haciendas All Inclusive. It has 4 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does The Royal Haciendas All Inclusive have a pool?

Yep, and guests love it! The Royal Haciendas All Inclusive has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at The Royal Haciendas All Inclusive?

The Royal Haciendas All Inclusive features 2 poolside bars, 6 outdoor pools and 4 hot tubs. All guestrooms come with pillowtop beds and 24-hour room service.

What makes The Royal Haciendas All Inclusive a romantic place to stay?

A hot tub and beachfront dining, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Royal Haciendas All Inclusive.

Is The Royal Haciendas All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that The Royal Haciendas All Inclusive is a hit with families.

Does The Royal Haciendas All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Royal Haciendas All Inclusive?

No, The Royal Haciendas All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Royal Haciendas All Inclusive?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at The Royal Haciendas All Inclusive's 5 restaurants.

What time are check-in & check-out at The Royal Haciendas All Inclusive?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at The Royal Haciendas All Inclusive?

No, pets and service animals are not allowed.

The Royal Haciendas All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 962 out of 1631 reviews" "
Rating 8 - Good. 386 out of 1631 reviews" "
Rating 6 - Okay. 165 out of 1631 reviews" "
Rating 4 - Poor. 65 out of 1631 reviews" "
Rating 2 - Terrible. 53 out of 1631 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniquely about the royal haciendas is the staff hands down! Every single person was more than helpful and accommodating.
Stayed 6 nights in Sep 2024

8/10 Good

Jay

Stayed 7 nights in Aug 2024

6/10 Okay

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service
Hotel was overall clean and staff was friendly. Everything was maintained nicely. What I didn’t realize was that it was a timeshare and most of the people staying were members. As a result, there were not many food options. There were two restaurants which were extremely difficult to make a reservation for and then they upcharged you for everything on the menu, despite having the all inclusive option. Was very disappointed with the meal at the restaurant. The buffet was also a huge disappointment. I’ve been several all inclusives and this was by far the least desirable and smallest buffet. The beach was a disappointment- and feel the property should have disclosed the condition. It was essentially unusable - and going in the water was impossible. Several years ago a hurricane came through and it was never repaired. There were tree stumps still all over the place and they didn’t even have all the umbrellas standing up or the chairs - it was a bit disappointing too considering our room had ocean views and we saw a disorganized beach. I could understand if something had recently come through, but it had been in this condition for quite a while. Overall my family enjoyed our time but wouldn’t go back due to the lack of food options, the fact that it was a member timeshare resort and conditions of the beach.
Stayed 4 nights in Jun 2024

10/10 Excellent

Nicol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Monique, Bowie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

8/10 Good

Andrew

Stayed 6 nights in Aug 2024

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Premanand Samuel

Stayed 4 nights in Aug 2024

8/10 Good

Dulce Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo lindo para un par de días, sencillo, nada extravagante, nada espectacular, pero comida bien, alberca bien. Buena cantidad de gente. El cuarto super cómodo.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sergio

Stayed 5 nights in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Edluar

Stayed 5 nights in Aug 2024

10/10 Excellent

Elsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great food, well maintained plaace.
Stayed 4 nights in Aug 2024

10/10 Excellent

LORENA

Stayed 5 nights in Aug 2024

8/10 Good

Fernando Alvarez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing and the staff was so helpful. The food was so good! The only thing I didn't like was that our concierge was pressuring us to go to a time share presentation and because we didn't go he didn't help us out our entire stay. All we wanted to do was enjoy our time unbothered.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ratna, Astoria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience. Resort is very clean. Amenities are great. Nice and cozy pools. Stuffs are ok in the restaurant. Food options are ok. I request them for a little late checkout till 1:00pm due to my flight but they said I only can stay there till 12:00pm. Basically I didn’t get any VIP access treat except $50 dollars credit. Overall it was a nice vacation with my family.
Stayed 4 nights in Aug 2024

2/10 Terrible

Konstantin, Brooklyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though its all inclusive, everything has extra costs. You want your child at kids club ? Pay extra for activities. You someone who smokes ? Walk to a secluded cheap smoking area with 2 chairs. You want proper dining? Eat at the same buffet every day and get a chance to reserve a spot at 1 other restaurant for 1 time out of the week. You want room service? Wait 3 hours . You want a vacation, go elsewhere.
Stayed 5 nights in Aug 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good place for families to relax and have fun.
Stayed 5 nights in Aug 2024

10/10 Excellent

EFREN SOUZA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was very clean, organized and everything in neat condition.
Stayed 8 nights in Aug 2024

10/10 Excellent

Sonia cervantes

Stayed 7 nights in Aug 2024

10/10 Excellent

Jennifer

Stayed 6 nights in Jul 2024

8/10 Good

Elena

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The beach needs staff attention, not very clean and the rocks are very sharp at the water entrance. It might be organized better Not a lot of entertainment in the evening and overall activities, the kayaking was always unavailable due to weather
Stayed 8 nights in Aug 2024

8/10 Good

silviu iulian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet Friendly staff
Stayed 8 nights in Aug 2024

10/10 Excellent

Gulsum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good at that hotel. We were so happy to stay there. We will go back as soon as possible again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Emmie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean! Great customer service!
Stayed 5 nights in Aug 2024