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Hyatt Centric Playa del Carmen - Downtown House & Beach House

4.5 star property
Luxury hotel on the beach, with 2 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Centric Playa del Carmen - Downtown House & Beach House

Exterior
Suite Coastal Ocean (Beach House) | Terrace/patio
City view from property
Lobby
2 Queen Beds Partial Ocean View (Beach House)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking available
  • Bar
  • Pool
  • Breakfast available
  • Room service
The price is NZ$372
includes taxes & fees
12 Feb - 13 Feb

Explore the area

Map
5ta Avenida Norte Por 12, Norte y 14 Norte, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Calle 12
    ‪1 min walk‬
  • Quinta Alegría Shopping Mall
    ‪3 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪15 min walk‬

Room options

View all photos for 1 King Bed Accessible Pool View (Beach House)

Premium bedding, minibar, in-room safe, blackout curtains

1 King Bed Accessible Pool View (Beach House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds Partial Ocean View (Beach House)

2 Queen Beds Partial Ocean View (Beach House)

2 Queen Beds Partial Ocean View (Beach House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Separate bedroom
Ceiling fan
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed Partial Ocean View (Beach House)

1 King Bed Partial Ocean View (Beach House)

1 King Bed Partial Ocean View (Beach House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Panoramic Ocean Front (Beach House)

Suite Panoramic Ocean Front (Beach House)

Suite Panoramic Ocean Front (Beach House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Ocean View (Beach House)

Suite Ocean View (Beach House)

Suite Ocean View (Beach House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Queen Bed (Downtown House)

Premium bedding, minibar, in-room safe, blackout curtains

1 Queen Bed (Downtown House)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout curtains
Premium bedding
Ceiling fan
Rainfall showerhead
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Calle Corazon (Downtown House)

Premium bedding, minibar, in-room safe, blackout curtains

Suite Calle Corazon (Downtown House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • 79 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed with Balcony (Downtown House)

Premium bedding, minibar, in-room safe, blackout curtains

1 King Bed with Balcony (Downtown House)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout curtains
Premium bedding
Ceiling fan
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds with Balcony (Downtown House)

View from room

2 Queen Beds with Balcony (Downtown House)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Ceiling fan
Rainfall showerhead
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Quinta Avenida (Downtown House)

Suite Quinta Avenida (Downtown House)

Suite Quinta Avenida (Downtown House)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • 102 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed (Downtown House)

Premium bedding, minibar, in-room safe, blackout curtains

1 King Bed (Downtown House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout curtains
Premium bedding
Ceiling fan
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds (Downtown House)

2 Queen Beds (Downtown House)

2 Queen Beds (Downtown House)

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Ceiling fan
Rainfall showerhead
Hairdryer
  • 48 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Urban (Downtown House)

Premium bedding, minibar, in-room safe, blackout curtains

Suite Urban (Downtown House)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout curtains
Premium bedding
Ceiling fan
  • 82 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Accessible (Downtown House)

Premium bedding, minibar, in-room safe, blackout curtains

1 King Bed Accessible (Downtown House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Accessible with Balcony (Downtown House)

Premium bedding, minibar, in-room safe, blackout curtains

1 King Bed Accessible with Balcony (Downtown House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Coastal Ocean (Beach House)

Suite Coastal Ocean (Beach House) | Terrace/patio

Suite Coastal Ocean (Beach House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Partial Oceanfront (Beach House)

1 King Bed Partial Oceanfront (Beach House)

1 King Bed Partial Oceanfront (Beach House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Pool View (Beach House)

Premium bedding, minibar, in-room safe, blackout curtains

1 King Bed Pool View (Beach House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Grand Hyatt Playa Del Carmen Resort

Pool
All-inclusive
Spa
Pet-friendly
4.3 out of 5, Excellent, (1000)
The price is NZ$784
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Grand Hyatt Playa Del Carmen Resort

About the area

Playa del Carmen

You'll be connected to a shopping centre at Hyatt Centric Playa del Carmen - Downtown House & Beach House, and within a short 5-minute stroll of popular places like Quinta Avenida and Playa del Carmen Main Beach. Highlights at this luxury hotel include 2 restaurants, 2 outdoor swimming pools and 2 poolside bars. .With 3 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and pool cabanas. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning continental breakfast is served between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class Downtown Playa del Carmen hotel include Xplor Theme Park and Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 1 min walk
  • Quinta Alegría Shopping Mall - 3 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Mamitas Beach - 8 min walk
  • Playa del Carmen Maritime Terminal - 11 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Porfirio’s - ‬1 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬1 min walk
  • ‪Aldea Corazón - ‬1 min walk
  • ‪Sonora Grill Prime - Playa del Carmen - ‬1 min walk
  • ‪Mamba - ‬1 min walk

About this property

Hyatt Centric Playa del Carmen - Downtown House & Beach House

Luxury hotel on the beach, with 2 outdoor pools
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Cool off in one of the 2 outdoor swimming pools at Hyatt Centric Playa del Carmen - Downtown House & Beach House, and enjoy amenities such as complimentary bicycles and a 24-hour fitness centre.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. Parking is available for a fee.

This 4.5-star Playa del Carmen hotel is smoke free.

  • 119 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Swim-up bar
Hyatt Centric Playa del Carmen - Downtown House & Beach House offers 119 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LED televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (USD 15 per night)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 15 to 20 for children
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Free bicycle rentals
  • Shopping centre

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (114 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property is located in a busy area and next door to many bars and clubs. Guests may hear some noise and loud music.

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per night, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Weight limit: 40 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300 per accommodation, per stay
  • Service fee: 10 per cent
  • Resort fee: USD 37.12 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 20 to 30 for adults and USD 15 to 20 for children
  • Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 6)
  • Valet parking fee: USD 15 per night
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Thompson Playa Carmen Hotel
Thompson Playa Carmen
Thompson Playa Carmen Hotel Playa del Carmen
Thompson Playa Carmen Playa del Carmen

Frequently asked questions

What is the cancellation policy at Hyatt Centric Playa del Carmen - Downtown House & Beach House?

Hyatt Centric Playa del Carmen - Downtown House & Beach House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Centric Playa del Carmen - Downtown House & Beach House?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Hyatt Centric Playa del Carmen - Downtown House & Beach House on 12 Feb 2025 start from NZ$279.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Centric Playa del Carmen - Downtown House & Beach House?

Yep, Hyatt Centric Playa del Carmen - Downtown House & Beach House has valet parking for USD 15 per night.

Are there any beaches close to Hyatt Centric Playa del Carmen - Downtown House & Beach House?

Yep, Hyatt Centric Playa del Carmen - Downtown House & Beach House is a short 4-minute walk from Playa del Carmen Main Beach. Fun beach activities include snorkelling, scuba diving and kayaking. You can also find boat tours.

Does Hyatt Centric Playa del Carmen - Downtown House & Beach House have a pool?

Hyatt Centric Playa del Carmen - Downtown House & Beach House has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Hyatt Centric Playa del Carmen - Downtown House & Beach House?

Hyatt Centric Playa del Carmen - Downtown House & Beach House features 2 poolside bars, 2 outdoor pools and 2 restaurants.

What makes Hyatt Centric Playa del Carmen - Downtown House & Beach House a romantic place to stay?

A champagne service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hyatt Centric Playa del Carmen - Downtown House & Beach House.

Does Hyatt Centric Playa del Carmen - Downtown House & Beach House serve breakfast?

Yep, continental breakfast is offered daily between 7:00 AM and noon.

Is there a free airport shuttle available at Hyatt Centric Playa del Carmen - Downtown House & Beach House?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hyatt Centric Playa del Carmen - Downtown House & Beach House?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at Hyatt Centric Playa del Carmen - Downtown House & Beach House's 2 restaurants.

What time are check-in & check-out at Hyatt Centric Playa del Carmen - Downtown House & Beach House?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt Centric Playa del Carmen - Downtown House & Beach House?

Dogs are welcome at Hyatt Centric Playa del Carmen - Downtown House & Beach House, with food and water bowls on offer. Just so you know, there's a weight limit of up to 18 kg per pet.

Hyatt Centric Playa del Carmen - Downtown House & Beach House Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

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