Valentin Imperial Rivera Maya All Inclusive - Adult Only

4.5 star property
Elegant adults-only hotel on the beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Valentin Imperial Rivera Maya All Inclusive - Adult Only

3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Gazebo
Private beach, white sand, beach cabanas, sun-loungers
Golden Superior Junior Suite
Porch

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • On private beach
    On private beach
  • Pool
    Pool
  • Room service
    Room service
The price is NZ$989
includes taxes & fees
26 Nov - 27 Nov

Explore the area

Map
Carr.Fed.307 Chetumal, Puerto Juarez Km.311, Playa del Carmen, QROO, 77710
  • Playa Paraiso Golf Course
    6 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    8 min drive
  • Nicklaus Design Golf Course
    9 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    34 min drive

Room options

Diamond Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 149 sq m
  • Sleeps 3
  • 1 King Bed

Golden Superior Junior Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 61 sq m
  • Sleeps 2

Golden Junior Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 61 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Junior Suite - Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 48 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite Onyx

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • Sleeps 2
  • 1 King Bed

Emerald Junior Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 58 sq m
  • Partial ocean view
  • Sleeps 2

Suite Imperial Privé

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 96 sq m
  • Sleeps 3

Golden Swim Up Junior Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 59 sq m
  • Sleeps 2

Silver Junior Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Run of the House

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 50 sq m
  • Sleeps 2

Similar properties

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Valentin Imperial Rivera Maya All Inclusive - Adult Only. You'll be 12.1 km (7.5 mi) from Maroma Beach and 32.6 km (20.3 mi) from Xcaret Eco Theme Park. Highlights at this all-inclusive hotel include 8 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Aromance can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. The restaurant, L´ Olivo, serves Italian cuisine and is open for dinner. With 2 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find cabanas, and enjoy the 2 outdoor tennis courts and gym. Meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a lazy river and a Turkish bath/hammam. Each morning free buffet breakfast is offered between 7:00 AM and 11:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 20-minute drive of this 4.5-property class Playa del Carmen hotel, attractions include Cirque du Soleil Boutique at Vidanta Riviera Maya and El Camaleón Mayakoba Golf Course.

What's nearby

  • Playa Paraiso Golf Course - 6 min drive - 4.9 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 8 min drive - 4.7 km
  • Paradise Beach - 9 min drive - 6.3 km
  • Maroma Beach - 14 min drive - 12.2 km
  • Tres Rios Ecopark - 18 min drive - 16.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 34 min drive

Restaurants

  • ‪La Laguna - ‬9 min drive
  • ‪Cena Trattoria By el Faro - ‬10 min drive
  • ‪Huama - ‬10 min drive
  • ‪Star Café - ‬8 min drive
  • ‪El Mar y Tierra - ‬3 min walk

About this property

Valentin Imperial Rivera Maya All Inclusive - Adult Only

Elegant adults-only hotel on the beach
Valentin Imperial Rivera Maya All Inclusive - Adult Only is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and sunloungers. At Valentin Imperial Rivera Maya All Inclusive - Adult Only, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This Colonial hotel also offers outdoor tennis courts, a health club and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.

  • 540 guestrooms or units
  • 3 levels
  • 15 buildings
  • 8 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Valentin Imperial Rivera Maya All Inclusive - Adult Only offers 540 air-conditioned accommodations with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium satellite channels. Espresso makers and free minibar items are provided. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include MP3 docking stations and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aromance. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ginger
  • L´ Olivo
  • L´Alsace
  • La Hacienda
  • Taman Sari

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 15 buildings
  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Valentin Imperial Rivera Maya All Inclusive - Adult Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 174 per room (return)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maya Imperial
Maya Imperial Valentin
Maya Valentin Imperial
Valentin Imperial All Inclusive
Valentin Imperial Maya
Valentin Imperial Maya All Inclusive Playa del Carmen
Valentin Imperial Maya Playa del Carmen
Valentin Maya All Inclusive
Valentin Maya Imperial
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Maya Riviera Maya, Mexico
Valentin Imperial Riviera Maya Adults Hotel Playa del Carmen
Hotel Valentin Imperial Riviera Maya – Adults Only
Valentin Imperial Riviera Maya – Adults Only Playa del Carmen
Valentin Imperial Riviera Maya Adults Playa del Carmen
Valentin Imperial Rivera Maya All Inclusive Adult Hotel
Valentin Imperial Riviera Maya Adults Hotel
Valentin Imperial Riviera Maya Adults
Valentin Imperial Riviera Maya All Inclusive
Valentin Imperial Maya All Inclusive
Valentin Imperial Riviera Maya– All Inclusive – Adults Only
Valentin Imperial Riviera Maya
Valentin Imperial Rivera Maya All Inclusive Adult
Hotel Valentin Imperial Rivera Maya All Inclusive - Adult Only
Valentin Imperial Riviera Maya All Inclusive
Valentin Imperial Maya All Inclusive
Valentin Imperial Riviera Maya – Adults Only
Valentin Imperial Riviera Maya– All Inclusive – Adults Only
Valentin Imperial Riviera Maya

Frequently asked questions

What is the cancellation policy at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Valentin Imperial Rivera Maya All Inclusive - Adult Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Valentin Imperial Rivera Maya All Inclusive - Adult Only on 26 Nov 2024 start from NZ$989.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Yep, Valentin Imperial Rivera Maya All Inclusive - Adult Only has a free self car park and free valet parking.

Are there any beaches close to Valentin Imperial Rivera Maya All Inclusive - Adult Only?

The closest beach to Valentin Imperial Rivera Maya All Inclusive - Adult Only is Maroma Beach (4.1 km).

Is there a spa on site at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Yep, Aromance is available for guests. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as beachside massages.

Does Valentin Imperial Rivera Maya All Inclusive - Adult Only have a pool?

Yep, and guests love it! Valentin Imperial Rivera Maya All Inclusive - Adult Only has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

Does Valentin Imperial Rivera Maya All Inclusive - Adult Only have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Valentin Imperial Rivera Maya All Inclusive - Adult Only features a private beach, 2 beach bars and 3 outdoor pools. All guestrooms come with Hot tubs, Private jetted baths and hydromassage showerheads.

What makes Valentin Imperial Rivera Maya All Inclusive - Adult Only a romantic place to stay?

A hot tub and a private beach, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Valentin Imperial Rivera Maya All Inclusive - Adult Only.

Is Valentin Imperial Rivera Maya All Inclusive - Adult Only family-friendly?

No, Valentin Imperial Rivera Maya All Inclusive - Adult Only is an adults-only property.

Are there hot tubs in the rooms at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Yep, all rooms come with private hot tubs.

Does Valentin Imperial Rivera Maya All Inclusive - Adult Only serve breakfast?

Sure does, complimentary buffet brekkie is offered daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

No, pets and service animals are not allowed.

Valentin Imperial Rivera Maya All Inclusive - Adult Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1059 out of 1334 reviews" "
Rating 8 - Good. 180 out of 1334 reviews" "
Rating 6 - Okay. 64 out of 1334 reviews" "
Rating 4 - Poor. 15 out of 1334 reviews" "
Rating 2 - Terrible. 16 out of 1334 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 4th stay at Valentin and as always, they did not disappoint. We took my 79 year old mom, two sister and a brother-in-law for their first visit there. They also loved the resort!! We went during was evidently a quiet week. No wait for dinner and the pools were quiet and half full. Sadly the beach was rocky and we couldn't go into the water(we were told due to the hurricane that recently passed through). We were disappointed as we spent so much time in the water on our last visit. Thank you Valentin for another wonderful trip!
Stayed 4 nights in Aug 2024

8/10 Good

Alix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely LOVED this place and can’t wait to go back next year. The staff are amazing and the food was so good! The only reason I didn’t leave a 5 star was because our room smelled very musty/mildew but I also know it’s hard with all the humidity.
Stayed 6 nights in Aug 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent inclusive restaurant options, pool bars and a great beach.
Stayed 4 nights in Aug 2024

10/10 Excellent

Liliia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the first adults only resort that my husband and I went to, after 4 refular ones. Here are some of our thoughts. We are big foodies, if thats you, you are in luck, the food is great! Mostly, the sushi restaurant was fantastic, sushi and sashimi is what we ate mostly, went back 3 times. Other restaurants are good too, depends what you like to eat, overall very satisfied with food. Cons with food, there isnt a place where you can come and grab ready food without having to sit down and order or go to the buffet. That was a bit inconvenient but not a deal breaker. We really value the beach, unfortunately after the hurricane the beach has become quite rocky, where i couldnt swim because it hurt my feet going in, so grab some water shoes if you want to enjoy swimming. The pool closes at 7pm, but weve swam at night no problem, unless youre being stupid, no one will kick you out. Room was cleaned almost daily, which was great. Room service food was surprisingly good. Cons about the bars, theres usually a long wait time for your drinks since theres alot of people constantly ordering. But also not a deal breaker. Fair warning to anyone thats susceptible to being eaten alive by mosquito:bring bug spray and anti itch cream just incase. I got bitten up pretty bad before i went and spent a fortune on bug spray and itch cream at thr gift shop. They do have a communal bug spray at the outside bars, but i feel like for the price of this hotel, they should have one in the rooms.
Stayed 7 nights in Aug 2024

10/10 Excellent

Ericka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valentín is a great place for adults looking a combination of fun and relaxing time. It has night live entertainment, staff very much friendly, property is gorgeous. A minor detail the patio door was very heavy to open. Thank you Abdiel at the beach bar, Nayeli hostess, Manuel and Joel at the buffet, Javier at the golf carts so many beautiful, friendly people.
Stayed 4 nights in Aug 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valentin is our favorite resort. The beauty of the resort, words dont do it justice. The staff are amazing.
Stayed 7 nights in Aug 2024

10/10 Excellent

Loriene, Arvada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel and grounds. Top shelf everything. We are not big foodies so the fancy restaurants were wasted on us. Everyone else seemed to love them. We goto the riviera maya a few times a year and this resort is one of our favorites.
Stayed 6 nights in Aug 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Sharon A, Kennewick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about this resort. Can't wait to go back!
Stayed 8 nights in Aug 2024

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

10/10 Excellent

Jennifer Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything here was amazing. Not a bunch of crazy partying. Activities all day every day. Everyone was welcoming. Food was good at all places. Except taman sari we didnt try that one. Chefs table at L'olivo was beyond delicious and an unique experience We would highly recommend it.
Stayed 6 nights in Aug 2024

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

4/10 Poor

Niurka

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was so kind. I have a very severe shellfish allergy and they always asked before each meal, there were plenty of options at each restaurant for me to eat as well.
Stayed 4 nights in Aug 2024

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Ruben J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and professional. The beach at the resort was amazing. Would definitely stay there again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Christine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property. Just the right amount of sandy beaches and Jungle/Island Greenery. Staff were incredibly nice, kind and attentive. Restaurants had amazing food. All around GREAT place to stay. Will definitely be back.
Stayed 5 nights in Jul 2024

10/10 Excellent

Zachary Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect
Stayed 5 nights in Aug 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel, friendly employees, variety of restaurants, shows and food. I live is surrounded by nature
Stayed 6 nights in Jul 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is beautiful and staff was amazing. The only inconvenience is they do not offer airport shuttle services. You have to book your own ahead of time.
Stayed 6 nights in Jul 2024

10/10 Excellent

Hilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!!! Wonderful resort!!!
Stayed 7 nights in Jul 2024

8/10 Good

Lindsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience for our first trip to Mexico! Everything was a couple minute walk from where we were staying (building 2). All the food we had was great. I would have liked a posted schedule of events, the app was difficult to use at times. It was also hard to find the drink menu.
Stayed 4 nights in Aug 2024