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Valentin Imperial Rivera Maya All Inclusive - Adult Only

4.5 star property
Adults-only beachfront hotel with 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Valentin Imperial Rivera Maya All Inclusive - Adult Only

3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Point of interest
Point of interest
Porch
Gazebo

Reviews

9.4 out of 10

Exceptional

Popular amenities

The price is NZ$1,030
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
Carr.Fed.307 Chetumal, Puerto Juarez Km.311, Playa del Carmen, QROO, 77710
  • Playa Paraiso Golf Course
    6 min drive
  • Le marché
    3 min walk
  • ADO Terminal Alterna Playa del Carmen
    24 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    34 min drive

Room options

View all photos for Diamond Suite

Premium bedding, down duvets, free minibar, in-room safe

Diamond Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 149 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Golden Superior Junior Suite

Golden Superior Junior Suite

Golden Superior Junior Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 61 sq m
  • Sleeps 2

View all photos for Golden Junior Suite

Premium bedding, down duvets, free minibar, in-room safe

Golden Junior Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 61 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Junior Suite - Garden View

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Junior Suite - Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 48 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Onyx

Suite Onyx

Suite Onyx

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • Sleeps 2
  • 1 King Bed

View all photos for Emerald Junior Suite

Emerald Junior Suite | Bathroom

Emerald Junior Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 58 sq m
  • Partial ocean view
  • Sleeps 2

View all photos for Suite Imperial Privé

Suite Imperial Privé

Suite Imperial Privé

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 96 sq m
  • Sleeps 3

View all photos for Golden Swim Up Junior Suite

Golden Swim Up Junior Suite

Golden Swim Up Junior Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 59 sq m
  • Sleeps 2

View all photos for Silver Junior Suite

Silver Junior Suite

Silver Junior Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Run of the House

Premium bedding, down duvets, free minibar, in-room safe

Run of the House

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 50 sq m
  • Sleeps 2

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Aerial view

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

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Hot tub
All-inclusive
Spa
4.4 out of 5, Excellent, (1274)
The price is NZ$863
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Valentin Imperial Rivera Maya All Inclusive - Adult Only. You'll be 12.1 km (7.5 mi) from Maroma Beach and 32.6 km (20.3 mi) from Xcaret Eco Theme Park. Highlights at this all-inclusive hotel include 8 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Aromance can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. The restaurant, L´ Olivo, serves Italian cuisine and is open for dinner. With 2 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find cabanas, and enjoy the 2 outdoor tennis courts and gym. Meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a lazy river and a Turkish bath/hammam. Each morning free buffet breakfast is offered between 7:00 AM and 11:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 20-minute drive of this 4.5-property class Playa del Carmen hotel, attractions include Cirque du Soleil Boutique at Vidanta Riviera Maya and Tres Rios Ecopark.

What's nearby

  • Playa Paraiso Golf Course - 6 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 8 min drive
  • Paradise Beach - 9 min drive
  • Nicklaus Design Golf Course - 9 min drive
  • Maroma Beach - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 34 min drive

Restaurants

  • ‪La Laguna - ‬9 min drive
  • ‪Cena Trattoria By el Faro - ‬10 min drive
  • ‪Huama - ‬10 min drive
  • ‪Star Café - ‬8 min drive
  • ‪El Mar y Tierra - ‬3 min walk

About this property

Valentin Imperial Rivera Maya All Inclusive - Adult Only

Adults-only beachfront hotel with 3 outdoor pools
Valentin Imperial Rivera Maya All Inclusive - Adult Only is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and sunloungers. At Valentin Imperial Rivera Maya All Inclusive - Adult Only, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This Colonial hotel also offers outdoor tennis courts, a health club and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.

  • 540 guestrooms or units
  • 3 levels
  • 15 buildings
  • 8 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Valentin Imperial Rivera Maya All Inclusive - Adult Only offers 540 air-conditioned accommodations with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium satellite channels. Espresso makers and free minibar items are provided. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include MP3 docking stations and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aromance. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ginger
  • L´ Olivo
  • L´Alsace
  • La Hacienda
  • Taman Sari

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Designer stores
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Kayaking
  • Lazy river
  • Music library
  • Piano
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Valentin Imperial Rivera Maya All Inclusive - Adult Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 174 per room (return)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maya Imperial
Maya Imperial Valentin
Maya Valentin Imperial
Valentin Imperial All Inclusive
Valentin Imperial Maya
Valentin Imperial Maya All Inclusive Playa del Carmen
Valentin Imperial Maya Playa del Carmen
Valentin Maya All Inclusive
Valentin Maya Imperial
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Maya Riviera Maya, Mexico
Valentin Imperial Riviera Maya Adults Hotel Playa del Carmen
Hotel Valentin Imperial Riviera Maya – Adults Only
Valentin Imperial Riviera Maya – Adults Only Playa del Carmen
Valentin Imperial Riviera Maya Adults Playa del Carmen
Valentin Imperial Rivera Maya All Inclusive Adult Hotel
Valentin Imperial Riviera Maya Adults Hotel
Valentin Imperial Riviera Maya Adults
Valentin Imperial Riviera Maya All Inclusive
Valentin Imperial Maya All Inclusive
Valentin Imperial Riviera Maya– All Inclusive – Adults Only
Valentin Imperial Riviera Maya
Valentin Imperial Rivera Maya All Inclusive Adult
Hotel Valentin Imperial Rivera Maya All Inclusive - Adult Only
Valentin Imperial Riviera Maya All Inclusive
Valentin Imperial Maya All Inclusive
Valentin Imperial Riviera Maya – Adults Only
Valentin Imperial Riviera Maya– All Inclusive – Adults Only
Valentin Imperial Riviera Maya

Frequently asked questions

What is the cancellation policy at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Valentin Imperial Rivera Maya All Inclusive - Adult Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Valentin Imperial Rivera Maya All Inclusive - Adult Only on 23 Dec 2024 start from NZ$1,030.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Yep, Valentin Imperial Rivera Maya All Inclusive - Adult Only has a free self car park and free valet parking.

Are there any beaches close to Valentin Imperial Rivera Maya All Inclusive - Adult Only?

The closest beach to Valentin Imperial Rivera Maya All Inclusive - Adult Only is Maroma Beach (4.1 km).

Is there a spa on site at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Yep, Aromance is available for guests. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as deep-tissue massages.

Does Valentin Imperial Rivera Maya All Inclusive - Adult Only have a pool?

Yep, and guests love it! Valentin Imperial Rivera Maya All Inclusive - Adult Only has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

Does Valentin Imperial Rivera Maya All Inclusive - Adult Only have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Valentin Imperial Rivera Maya All Inclusive - Adult Only features a private beach, 2 beach bars and 3 outdoor pools. All guestrooms come with Hot tubs, Private jetted baths and hydromassage showerheads.

What makes Valentin Imperial Rivera Maya All Inclusive - Adult Only a romantic place to stay?

A hot tub and a private beach, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Valentin Imperial Rivera Maya All Inclusive - Adult Only.

Is Valentin Imperial Rivera Maya All Inclusive - Adult Only family-friendly?

No, Valentin Imperial Rivera Maya All Inclusive - Adult Only is an adults-only property.

Are there hot tubs in the rooms at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Yep, all rooms come with private hot tubs.

Does Valentin Imperial Rivera Maya All Inclusive - Adult Only serve breakfast?

Sure does, complimentary buffet brekkie is offered daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Valentin Imperial Rivera Maya All Inclusive - Adult Only?

No, pets and service animals are not allowed.

Valentin Imperial Rivera Maya All Inclusive - Adult Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1081 out of 1360 reviews" "
Rating 8 - Good. 181 out of 1360 reviews" "
Rating 6 - Okay. 64 out of 1360 reviews" "
Rating 4 - Poor. 17 out of 1360 reviews" "
Rating 2 - Terrible. 17 out of 1360 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I celebrated my birthday at Valentin, we had an amazing time. The property is beautiful, food is delicious and there’s lots to do. There’s entertainment at the main pool so you can dance and enjoy or relax in peace and quiet at the smaller pool. The staff is always around offering drinks and the taco trucks are so yummy, we really loved the burgers and the chicken nachos ! You can really tell the hotel consistently provides excellent service, several people we met there were repeat costumers. We also plan to return !
Stayed 3 nights in Sep 2024

10/10 Excellent

Oscar

Stayed 5 nights in Aug 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff truly goes above and beyond to make your stay the best experience. I did not encounter a single unhappy staff member while I was there.
Stayed 7 nights in Sep 2024

10/10 Excellent

KIMBERLY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are 2 pools which is nice because one was full party pool and other was relaxing
Stayed 3 nights in Jun 2024

10/10 Excellent

Cheryl A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Julius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for adults to enjoy and unwind.
Stayed 2 nights in Sep 2024

8/10 Good

Robin

Liked: Cleanliness
Stayed 5 nights in Sep 2024

10/10 Excellent

Aaron Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable resort. Amazing food Amazing drinks and amazing service. We have been here 3 times now and and will continue to keep going as this is our favorite resort we have been to.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lyudmyla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel third time, everything is excellent, I like it so much, this time beach was rocky in the water, but it is because they have hurricane two months ago, I hope they will solve this problem pretty soon, right now, I think they can’t do because of turtles Coming to the shore at night time Isidro was amazing at the restaurant on the beach he remembered what we usually ordering to drink, and he was bringing us even before we ask him. We are really like this service Abner on the beach, give us excellent service with preparing bad right in the morning When we come on the beach, bed was ready I am planning to return there again
Stayed 7 nights in Sep 2024

10/10 Excellent

CYNTHIA GRISEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem of a resort. They offer a great variety of food, great drinks and the hospitality is beyond amazing. The way people work so hard to make your stay memorable. Definitely 💯 and will be returning
Stayed 4 nights in Sep 2024

10/10 Excellent

Angelica Aurelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is excellent. The staff is great. Overall a hreat experience.
Stayed 4 nights in Sep 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Perry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 5 nights in Sep 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went in May and unusually hotter than normal and even the pools were to hot. I wish there was a way the could pump cooler water in them
Stayed 8 nights in May 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 5 nights in Sep 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Graham R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities and food were excellent. The staff was kind and helpful at all times. I am a returning guest and the resort is still top notch. I don’t plan on staying anywhere else when I travel to this area of Mexico.
Stayed 6 nights in Sep 2024

10/10 Excellent

Alaina, Wichita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly amazing experience, I cannot imagine going anywhere else when visiting Mexico for an all-inclusive vacation. They have everything, and will deliver you a remarkable, relaxing time with much to offer for enjoying the property, the pools, the ocean, and a wide variety delicious food and drink.
Stayed 4 nights in Sep 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Kari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place! Everything. We were planning a return trip before we even left. We will never again need to look for a place to stay in Mexico. This is it!
Stayed 7 nights in Jul 2024

8/10 Good

Kelly, NEWBURY PARK

Travelled with partner
Liked: Cleanliness
Lack of transportation around the property unless you call ahead. Many of the staff will drive past you without asking if you would like a ride. Its a very large property so that would have been helpful. Overall we had a great experience!
Stayed 6 nights in Aug 2024

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, very well kept, beautiful grounds! The pools were huge, pool side bar service was fast and efficient. Several dining options, with gourmet food, great coffee shop and fast and tasty room service. Entertainment was the best we’ve ever seen in any resorts in Cancun. The resort was very peaceful and quiet. But the thing that makes this resort really special is the staff. Everyone was helpful, kind, genuinely friendly and helpful. We will definitely return!
Stayed 6 nights in Sep 2024