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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Aerial view
Premium Suite, 1 Bedroom, Oceanfront (Master)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The current price is NZ$413
includes taxes & fees
4 May - 5 May

Explore the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Quinta Avenida
    ‪3 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪254 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. Within steps you'll find popular attractions like Playa del Carmen Main Beach and Mamitas Beach. Highlights at this beachfront hotel include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The buffet restaurant, Ventanas, serves international cuisine. With 2 poolside bars and 3 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and steam room. 2 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also the convenience of car rentals on site. .Attractions within a short walk of this 4-property class Downtown Playa del Carmen hotel include Quinta Avenida and within a 20-minute walk you'll find Playa del Carmen Maritime Terminal.

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 17 min walk - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Café México - ‬1 min walk
  • ‪Pelicano's - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

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The price is NZ$687
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Table tennis
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

What is the cancellation policy at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on 4 May 2025 start from NZ$413.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yep, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is on Playa del Carmen Main Beach.

Is there a spa on site at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yep, there is an onsite spa at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a pool?

Yep, and guests love it! Wyndham Alltra Playa del Carmen Adults Only All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive features a rooftop pool, 2 poolside bars and a full-service spa.

Is Wyndham Alltra Playa del Carmen Adults Only All Inclusive family-friendly?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is an adults-only property.

Is there a free airport shuttle available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, only service animals are allowed.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1538 out of 2706 reviews
Rating 8 - Good. 653 out of 2706 reviews
Rating 6 - Okay. 289 out of 2706 reviews
Rating 4 - Poor. 112 out of 2706 reviews
Rating 2 - Terrible. 114 out of 2706 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good about my experience but if I had to choose 1 specific thing about the resort it would have to be the staff. They were great. Always around. Always willing to help in any way they could and always smiling. I would like to thank them all for making my first trip to Mexico a good one.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very excellent, great people. Only downside is most of the beach was swept away in a storm last year.
Stayed 5 nights in Jan 2025

8/10 Good

Avenir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay at, very clean and very friendly staff. The food was pretty good. This resort doesn’t have a good beach, it’s mostly rocky and shallow. We had to go a bit further away from the resort to be able to swim in the ocean.
Stayed 8 nights in Jan 2025

6/10 Okay

ALEANA

Liked: Cleanliness
Very nice resort .Food is decent. Not a party resort but plenty to do locally. My only issue was being talked into spa services that were said to be refundable if I did not use… after several months of phone calls I was told I would receive a refund within 30 days. I did not.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 10 nights in Dec 2024

10/10 Excellent

NAMHEE

Stayed 2 nights in Jan 2025

10/10 Excellent

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. Well worth the upgrade to ocean view room. All walkable area. My partner is vegan and we found several options within walking distance for her. Overall, a great experience.
Stayed 4 nights in Jan 2025

4/10 Poor

Laverne

Travelled with family
Expedia booked 3 OCEAN VIEW Junior Suites at the Wyndham and we were given 3 rooms with views of the public access to the beach which was noisy and very uninspiring. When asked was told that was all they had and we could possibly move half way through our stay which would have been very inconvenient. We were in Mexico and their Mexican Restaurant food was awful. The Resort never had a transfer service to and from the airport and cost an extra $250 American. For an upper end Resort this should have been offered at no extra cost to us. This all inclusive resort wanted extra money to be able to partake in the New Year Celebrations. It should not be advertised as an all inclusive when it wasn't. Our overall satisfaction was rated as poor because of all of the above reasons.
Stayed 10 nights in Dec 2024

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big property, clean and friendly staff.
Stayed 3 nights in Dec 2024

8/10 Good

Jane Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that there was a Tranquility Pool where it was quieter than the main pool and had a restaurant and bar service didn’t like I got a room overlooking pool and ocean view beautiful but bar and entertainment area was 2 floors below and very noisy only til about 11:30 tho
Stayed 5 nights in Jan 2025

10/10 Excellent

Ryan Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay with friends and family. Extremely clean with great dining options. We had a group of 17 and the hotel was able to accommodate us for every meal.
Stayed 5 nights in Jan 2025

10/10 Excellent

Anna Maria

Adult-only
Stayed 6 nights in Jan 2025

8/10 Good

Olga Ramirez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice staff, clean.

10/10 Excellent

Maxwell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandra Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice week Excellent customer service, they care that you’re satisfied
Stayed 6 nights in Jan 2025

10/10 Excellent

carlos, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the whole experience
Stayed 5 nights in Dec 2024

8/10 Good

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

James Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a nice place to stay. Food was great!
Stayed 7 nights in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Irene, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property did not have a swimmable beach. Although it was within walking distance to tons of shops and restaurants. Disappointed that the pool activities were super loud drunken parties. Would be ok if there was another area to swim and relax.
Stayed 7 nights in Jan 2025

10/10 Excellent

Sharla Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful and close to the Playa del Carmen shopping district. The food and entertainment was great.
Stayed 11 nights in Dec 2024

8/10 Good

Keith Edward

Stayed 7 nights in Jan 2025

10/10 Excellent

Charlotte Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travelled alone and the staff made me feel so welcome/safe. Everyone greeted me by name. They are very caring. The property is beautiful. Please add your great season and flavors to the buffets (we come there to taste your authentic food. They will survive with a little more flavor lol). But everything is amazing ! I will be back soon.
Stayed 5 nights in Dec 2024

10/10 Excellent

DO HYUN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a friends trip and we had an amazing time at this resort. Located minutes away from mexico town and the beach, so we got to experience both the local and nature during our stays.
Stayed 4 nights in Nov 2024

8/10 Good

Kari-Anne Buer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in good location

Nice Hotel in a very good location - most of the staff is very friendly, except the senior guys in the reception! Food is general good with a lot of choices The hotel is located on the beach, but there’s not a good sandy beach on the spot One advice: If you book a room with partial sea view, the only view you get from the room is a noisy parking spot / road (attached photo) If you lean out from the balcony you may see a glint of the sea, but I paid for a ROOM with partial sea view which I didn’t get. We complained but it was just ignored in a very arrogant tone! Thanks to Miquel for the dinner last night, unfortunately it was too late!
Stayed 3 nights in Jan 2025