Veranda Pointe Aux Biches Hotel

4.0 star property
Resort with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Veranda Pointe Aux Biches Hotel

Minibar, in-room safe, soundproofing, iron/ironing board
View from property
Minibar, in-room safe, soundproofing, iron/ironing board
Outdoor pool, pool umbrellas
Interior entrance

Reviews

8.8 out of 10

Excellent

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • On private beach
    On private beach
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Coastal Road, Pointe Aux Piments
  • Mauritius Aquarium
    17 min walk
  • Trou aux Biches Beach
    1 min drive
  • Pointe aux Piments Beach
    5 min drive
  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    66 min drive

Room options

Superior Room

Highlights

Soundproofed
Air conditioning
HDTV
Ceiling fan
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 2
  • 1 King Bed

Comfort Room

Highlights

Soundproofed
Air conditioning
HDTV
Ceiling fan
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Privilege Room

Highlights

Soundproofed
Air conditioning
HDTV
Ceiling fan
Separate bedroom
Bathrobes
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Family Room

Highlights

Soundproofed
Air conditioning
HDTV
Ceiling fan
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 5
  • 1 Double Bed

Similar properties

About the area

Pointe Aux Piments

A family-friendly stay in Pointe Aux Piments awaits you at Veranda Pointe Aux Biches Hotel. You'll be within a 20-minute walk of Mauritius Aquarium and 1.8 km (1.1 mi) from Trou aux Biches Beach. Highlights at this beachfront resort include 3 restaurants, a full-service spa and a private beach. .A day of pampering at 7 Colours Wellness Lounge can include beachside massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The buffet restaurant, Senses, serves local cuisine and is open for breakfast, brunch, lunch and dinner. Foot Loose is the resort's own bar, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, free kids' club, gym and kids' swimming pool. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of a free area shuttle. .Within a 20-minute drive of this 4-property class Pointe Aux Piments resort, attractions include Grand Bay Beach and Christian Decotter Cruise Terminal.

What's nearby

  • Mauritius Aquarium - 17 min walk - 1.5 km
  • Trou aux Biches Beach - 1 min drive - 1.8 km
  • Turtle Bay - 7 min drive - 6.8 km
  • Turtle Bay Marine Park - 7 min drive - 6.8 km
  • Mont Choisy Beach - 9 min drive - 6.0 km

Getting around

  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 66 min drive

Restaurants

  • ‪La Croque - ‬4 min drive
  • ‪Souvenir Restaurant - ‬2 min drive
  • ‪L’Oasis Bar - ‬4 min drive
  • ‪La Caravelle - ‬4 min drive
  • ‪Zoli Mamzel - ‬3 min drive

About this property

Veranda Pointe Aux Biches Hotel

Resort with private beach and full-service spa
Some rates at Veranda Pointe Aux Biches Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Veranda Pointe Aux Biches Hotel such as a complimentary children's club and an outdoor pool.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach resort also offers a children's pool, a fitness centre and a garden. Self parking is free.

Smoking is allowed in designated areas at this 4-star Pointe Aux Piments resort.

  • 115 guestrooms or units
  • 2 levels
  • 3 buildings
  • 3 dining venues
  • Conference rooms
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Veranda Pointe Aux Biches Hotel offers 115 accommodations with minibars and a safe. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

7 Colours Wellness Lounge has 2 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include body wraps, body scrubs and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Foot Loose
  • Sandy Lane (Privilege)
  • Senses

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 35 per person (one-way)
  • Airport shuttle fee per child: EUR 25 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

Property Registration Number C07063584

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Biches Hotel
Veranda Aux Biches
Veranda Biches
Veranda Biches Hotel
Veranda Pointe
Veranda Pointe Aux
Veranda Pointe Aux Biches Poi
Veranda Pointe Aux Biches Hotel
Pointe Aux Biches Piments
Veranda Pointe Aux Biches Hotel Mauritius/Pointe Aux Piments
Veranda Pointe Aux Biches Hotel Pointe Aux Piments
Veranda Pointe Aux Biches Pointe Aux Piments
Pointe Aux Biches Hotel
Hotel Pointe Aux Biches
Veranda Pointe Aux Biches Hotel Mauritius/Pointe Piments
Veranda Pointe Aux Biches
Veranda Pointe Aux Biches Hotel Resort
Veranda Pointe Aux Biches Hotel Pointe Aux Piments
Veranda Pointe Aux Biches Hotel Resort Pointe Aux Piments

Frequently asked questions

What is the cancellation policy at Veranda Pointe Aux Biches Hotel?

Veranda Pointe Aux Biches Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Veranda Pointe Aux Biches Hotel?

Yep, Veranda Pointe Aux Biches Hotel has a free self car park.

Are there any beaches close to Veranda Pointe Aux Biches Hotel?

The closest beach to Veranda Pointe Aux Biches Hotel is Trou aux Biches Beach (2.1 km).

Is there a spa on site at Veranda Pointe Aux Biches Hotel?

Yep, 7 Colours Wellness Lounge is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and body treatments, as well as beachside massages.

Does Veranda Pointe Aux Biches Hotel have a pool?

Veranda Pointe Aux Biches Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Veranda Pointe Aux Biches Hotel?

Veranda Pointe Aux Biches Hotel features a private beach, a full-service spa and an outdoor pool.

Is Veranda Pointe Aux Biches Hotel family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that Veranda Pointe Aux Biches Hotel is a hit with families.

Is there a free airport shuttle available at Veranda Pointe Aux Biches Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Veranda Pointe Aux Biches Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Veranda Pointe Aux Biches Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Veranda Pointe Aux Biches Hotel?

No, pets are not allowed.

Veranda Pointe Aux Biches Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 111 out of 207 reviews" "
Rating 8 - Good. 67 out of 207 reviews" "
Rating 6 - Okay. 20 out of 207 reviews" "
Rating 4 - Poor. 6 out of 207 reviews" "
Rating 2 - Terrible. 3 out of 207 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fahmeeda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sense of hospitality
Stayed 2 nights in Jul 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique nature on the beach with a chilled vibe
Stayed 6 nights in Jun 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay for our honeymoon at Veranda Pointe Aux Biches. A quiet hotel with it's own private beach and gorgeous sea view rooms. We would highly recommend the Sandy Lane adults only part of the resort, and the day's catamaran trip was fantastic.
Stayed 7 nights in Sep 2023

8/10 Good

Sian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
First of all, I need to start by saying that the staff in the main dining area are 10000/10. They were simply marvellous. I’m not a fan of animals and unfortunately due to the dining area being open and connected to the beach, stray cats would wander in whilst dining. I alerted the staff and they ensured that they reserved a table for me which was out of the way for every single meal. They truly went above and beyond to ensure I felt comfortable. Thank you to the team! Overall, the stay was pleasant. My only gripe would be that for the first two nights, the AC wasn’t working in the room and I had to report this to the front desk numerous times and despite being told it was fixed and had been looked at, it hadn’t. This was unpleasant but for the last night, the very helpful hotel manager did upgrade my room and put me into a room with working AC which was good. It’s unfortunate that it was only addressed on my last night though and not earlier on in my stay. The hotel was clean and staff friendly.
Stayed 3 nights in Oct 2023

10/10 Excellent

Paramjit

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was as described when I booked. We were allocated a room on arrival although we were a bit early. We managed to get a room on the quiet side of the hotel with the pool just a few steps away. Food at the buffet was good at breakfast and lunch. We only ate at the buffet dinner a couple of times. The privilege restaurant dinner was always good. A few names need mentioning for their great service during our stay, Anoop and Akshay amazing bartenders at the 2 different bars, Amand our regular waiter at the Privilege restaurant. Never seen anyone run around like him. And the room was kept perfect by Lutchmee. Te beach although not private was very well maintained. The sunset views were amazing. A few suggestions for improvements that we already mentioned to the management; - Need improved bakery as the desserts were too boring and old style. - Need more staff in the kitchen and waiters as food refilling was slow. - Better cushions for the dining room chairs. - The quiet side of the hotel is next to a marriage hall and it does get loud in the evenings and night almost ever other day. Management need to ensure that the noise/music is lower in volume and stops at the legally approved time and not go on late into the night. - Free massage voucher is only valid for 48 hours but no one told us and we could not use.
Stayed 9 nights in Oct 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem on the North West corner of Mauritius
The look of Veranda Pointe aux Biches, with the thatched roofs, was what attracted us to this resort. It didn't disappoint as you can see from the photos. Right from the start, the staff were very attentive to your needs. A good introduction to the resort by the front desk staff and a walk around the resort explaining various daily and weekly events. All the staff were super helpful and very welcoming and sociable. Special mention to Rodnay and Harel on the restaurant side. It's clear to see why Rodnay is one of the managers with great attention to detail. You didn't have to ask for refills with Rodnay on shift as he seemed to have a sixth sense, plus a great sense of humour. Akshay, Marie and Sara on bar duties at the Lazy Pool Bar. Ranee, our room service maid, who entertained us with a different towel sculpture every day, really cute! Asha, Nitesh and Sacha on the management staff who guided us, upgraded our room for our 30th wedding anniversary and recommended local trips to take advantage of. Thanks to Sacha for the upgrade from Comfort to Privilege, with a great view down to the lazy pool and the beach. Made our holiday so much more enjoyable. Last mention for the superb Transit Room, the best we have experienced. Our departing flight was at 21:25, so we enjoyed the hotel amenities all day. The Transit Room allows guests to take a shower, change and prepare for travel. Well done, because this was done in great style. Only neg, having to sign every time
View from groundfloor Privilege Room
Towel sculpture
Towel sculpture
Ti Punch on the beach
Stayed 10 nights in Sep 2023

4/10 Poor

gal, omer

Travelled with family and small children
Disliked: Property conditions & facilities
The most problematic thing for me is that the hotel put pictures of a newly part of the hotel, but when we arrived we were told that it is private area and not for the guest of the hotel. The rest of the hotel is poorly maintained. The pool has black weeds in it, the beach amenities are always dirty and the house keeping stuff are not that great. The reception have good attitude but work very slowly. The best thing that was really good in the hotel was the kids club, the stuff there were amazing. The food is not so good as well. I do not recommend at all
Stayed 3 nights in Aug 2023

10/10 Excellent

Morag

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have just returned from a wonderful 9 days staying in a Privilege Room at Veranda Pointe aux Biches. The staff were all incredibly friendly and helpful; in particular Sonita one of the security guards, Shabeer and Stacy in the Sandy Lane restaurant, the wonderful massage team, and our incredible cleaner Lutchmee who went well above and beyond to make our stay so comfortable. The breakfast buffet was excellent, with a mix of cold and hot options - the freshly cooked omelettes were especially good. The entertainment staff were fab, and there was a good mix of activities on offer for free. We thoroughly enjoyed the cooking class for instance, and hired bikes to cycle to the Botanical Gardens. The beach area is incredibly well maintained and exceptionally safe with a security guard there all day. Our room was fabulous and very well maintained. All in all, we had the most wonderful trip and hope to be back to enjoy the spectacular Mauritian hospitality again soon.
Stayed 9 nights in Jul 2023

10/10 Excellent

JOHN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and exactly what we wanted for a relaxing few days
Stayed 4 nights in Jul 2023

6/10 Okay

Ching Yee Kennes

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Rushed us for check out
Stayed 2 nights in Jun 2023

8/10 Good

Marie Michele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were greeted by Yoghinee who ensured we felt comfortable before starting paperwork. As my husband only speaks English, Yoghinee made sure to communicate accordingly while taking us for a tour of the property. She also assisted in making sure we could access the gym from 6.30am. This young lady definitely created an amazing first impression for this beautiful hotel. The Privilege room was secluded but perfect for a peaceful and relaxing holiday with an awesome view. Rishi at breakfast was also very attentive and welcoming. He made sure that we had our preferred coffee every morning with no fail. John from the lazy bar, his cocktails were just delicious. His cocktails enhance the pool experience. Dining on the beach for the lobster night was a really nice way to really switch off and enjoy our holiday. Dinner was delicious. Hats off to the 2 chefs on the night. The restaurant manager at the lazy grill restaurant was also very kind, attentive and very professional. We had a guest to dine in one night without a prior booking, and he very humbly assisted by accommodating and making sure we had a great service. Thank you team. We will be back!
Stayed 6 nights in Apr 2023

10/10 Excellent

Hsueh-Han

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly excellent hotel in a stunning location right next to the sandy beach. Loved the infinity pool in the Sandy Lane section which is lovely and quiet. All the staff were extremely helpful during our stay. Special thank you’s to Asha, Kavi, Sunida, Anoop, Anu, Damien and Sara who went above and beyond to make our stay incredibly enjoyable. Could not fault this hotel and we will definitely be back. Highly recommended.

10/10 Excellent

TYRONE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There were so many things to like but the most import is the quality of service led by Asha the manager. Although the hotel maybe listed as a 4 Star you will definitely get 5 star accommodations and superb service
Stayed 6 nights in Mar 2023

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 21 nights in Jan 2023

8/10 Good

Parama, Deux-montagnes

Stayed 1 night in Jan 2023

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were amazing and went out of their way to make our stay unforgettable!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Our second visit.
Excellent hotel. Anu who manages the restaurant is a dream. Akshay is a great barman. We loved it. They do tend to play very loud music until around 11pm if your room is anywhere near the pool.
Stayed 2 nights in Dec 2022

8/10 Good

Saul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kosher friendly with the best staff
Stayed 7 nights in Dec 2022

4/10 Poor

Edwin

Liked: Property conditions & facilities
Disliked: Staff & service
Nice hotel, terrible buffet.
The hotel was good, rooms were sufficient and clean. The hotel is small but with a nice atmosphere. Note the the pool is not heated so it is very cold in the winter time. Although you can swim in the sea, it is not very deep and has some rocks. The most disappointing we’re the buffets. The food was terrible and not much variation. We complained and they tried to accommodate us by giving us a set menu but in the end it is the same chef and although a little better not up to the standard that we normally get at other hotels we stay in.
Stayed 13 nights in Jul 2022

10/10 Excellent

Nicolai, Newbury Park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort on the beach
Stayed 5 nights in Jul 2022

10/10 Excellent

Omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and highly recommended!! 10/10! We found this hotel on Expedia and the photos & reviews looked good so we decided to book for 11 days. In all honesty, the hotel was beyond our expectations and absolutely fantastic from the onset up until we left. We were welcomed nicely and were provided with an early checkin free of charge. The staff were very friendly and courteous. The kids club was awesome. All the teachers were amazing especially my sons favourite Beatrice. Kids club had different activities to keep the kids entertained. Very organised with a good timetable. The rooms were lovely and cleaned well. We had a family room and housekeeping always prepared different animals for our son using towels which was a nice touch and much appreciated. We were on a half board basis. Breakfast was superb with many options on a buffet basis. Dinner was good with a lot of variety. They served different food every day. Omtee was a great host. The gym was clean with everything you need. On the last day our flight was late and the hotel allowed us to leave late with no cost. Like I said, they were understanding with great customer service. We really enjoyed our stay with great memories. We would love to come back in the near future. Thank you for making our time in Mauritius memorable :)
Stayed 10 nights in Jun 2022

10/10 Excellent

Lilija

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022

6/10 Okay

Zeenat

Stayed 9 nights in Jun 2022

10/10 Excellent

Allan

Stayed 11 nights in May 2022