Ratings based on 13 Verified Reviews

Real reviews from guests who’ve stayed
3.4 out of 5
75% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
4.1 Room comfort
3.7 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
3 out of 5
by A verified traveller

Not worth of the money i paid...

Posted 21 Jun. 2024 on Hotels
Hotel is decent. I pay 100cad dollar for the room. It is not the worth of tht.. i had a sour experience with the staff regarding my outdoor activity booking. Thy charge you over price. So pls avoid any outdoor activities booking from the hotel.. it is better to book from the company. Overall hotel is good and the service is good. Im probably not going thr back. For sure
3 out of 5
by A verified traveller

Posted 6 Jun. 2024 on Expedia
Staffs were great, good communictaion, Property cleanliness, linen and supplies in the room is not well maintained, cockroaches in the room
3 out of 5
by A verified traveller

Posted 25 Oct. 2023 on Expedia
I will not recommend.
Comment from Hotel Management
3 Dec. 2023 by Kutiresort, Hotel Management
thankyou for Review
1 out of 5
by A verified traveller

Terrible experience

Posted 8 Jun. 2022 on Hotels
I had a booking where I used my credit card and little did I know that the payment is taken from credit card automatically days after my stay. I made a QR payment during the checkout (where none of the staffs advised me that the payment shall be deducted from credit card automatically) and the payment of stay was also deducted from my credit card later on. I contacted the hotel regarding the issue and the hotel ensured that a refund will be made. But unfortunately my follow up was not addressed and the line of the hotel is engaged. The money have not been refunded to my account yet.
1 out of 5
by A verified traveller

This traveller left a rating score only Posted 2 May 2022 on Hotels
1 out of 5
by A verified traveller

Sad

Posted 21 Nov. 2018 on Hotels
Unfortunately we were 8 people with 5 reservations and only two of us had a room. So five of us had to scramble to book somewhere else. Even though I had a confirmation number they said they never confirmed.
4 out of 5
by A verified traveller from London

Posted 31 Jul. 2018 on Expedia
Worth the money.pool is nice.food is ok and staff are helpful
Comment from Hotel Management
27 Sep. 2018 by devraj, Hotel Management
Thank you very much for your words, It feels really good to know that you liked our services, we are eager to serve you and provide better services as you mentioned in your next visit to our hotel. We hope to see you again in near future. Do visit us ! Thanks & Best Regards, KUTI RESORT AND SPA POKHARA LAKESIDE , NEPAL
5 out of 5
by A verified traveller

Comfortable and great mountain view

Posted 10 Apr. 2018 on Hotels
Friendly, helpful staff. Room clean, best bed I slept in, soft mattress. Big free breakfast selection in buffet. Elevator was a nice bonus, so no steps to climb. Indoor pool looked nice but not heated in April so a bit cold. When I booked the location the map showed Kuti was on the lake but it is several blocks inland so I was disappointed and pointed that out to them which they now corrected the map location. But we had an amazing mountain view which was even better! Highly recommended.
Comment from Hotel Management
10 Apr. 2018 by Suraj , Hotel Management
Dear Guest, Namaste & Greetings !!! Thank you for reviewing us. we are very happy to know you enjoyed the stay with us & thank you for your valuable comments. we look forward to welcome you again at our resort. The Management
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Hands down the best hotel in Pokhara

Posted 2 Mar. 2018 on Hotels
Out of the hotels I've stayed in Pokhara, Kuti resort was the best one (without a doubt). Robust management, extremely polite and friendly staffs -- trust me, you'd have a good time.
Comment from Hotel Management
3 Mar. 2018 by Suraj , Hotel Management
Dear Guest Namaste & Greetings from the Kuti Resort & Spa !!! Thank you very much for your wonderful review. we are very happy to know you enjoyed the stay with us. we look forward to welcome your guest at our resort Regards Suraj
5 out of 5
Recommended
for Everyone
by A verified traveller from Pokhara, Nepal

Great Hotel in Pokhara

Posted 24 Feb. 2018 on Expedia
Pros: Breakfast, pool and staff are all great.
Cons: The spa was nice, but should have music playing while you get a massage. Also, the pool is in the lobby and the staff watch you swim. Little Creepy.
Location: This hotel is not on the main road, however it is very easy to get to any area of Lakeside very quickly from this hotel. The view is great.
I have been in several hotels in Pokhara and this is one of the best that I have seen. They are not as big as some of the others but the staff has an attention for detail that you just don't see in Nepal. We booked the suite and my husband dropped by early to put flowers and chocolate in the room (Valentine's Day). The hotel took a cue from that and put a bottle of wine and a basket of fruit in the room as well. The breakfast buffet is awesome and the pool is indoors which is nice for colder months.
Comment from Hotel Management
28 Feb. 2018 by Suraj Bista, Hotel Management
Dear Guest, Namaste & Greetings from the Kuti Resort & Spa!!! Thank you very much for your wonderful review & thanking you for taking your time to review us. we are very happy to know you enjoyed the stay with us. we hope to welcoming you again at our resort. The Management