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Hotel Neo Gajah Mada Pontianak by ASTON

3.5 star property
Hotel in Pontianak with 24-hour front desk and restaurant

Photo gallery for Hotel Neo Gajah Mada Pontianak by ASTON

Front of property - evening/night
Lobby
Superior Room | Room amenity
Lounge
Superior Room | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

Map
Jalan Gajah Mada No. 177, Benua Melayu Darat, Pontianak, Kalimantan, 78121
  • Gajah Mada Shopping Complex
    ‪6 min walk‬
  • Museum Provinsi Kalimantan Barat
    ‪20 min walk‬
  • Ayani Mega Mall
    ‪4 min drive‬
  • Pontianak (PNK-Supadio)
    ‪27 min drive‬

Room options

View all photos for Superior Room

Superior Room | View from room

Superior Room

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hairdryer
Private bathroom
Electric kettle
Minibar
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hairdryer
Private bathroom
Electric kettle
Minibar
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Minibar, in-room safe, iron/ironing board, free WiFi

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior

Aston Pontianak Hotel & Convention Center

  • Pool
  • Spa
  • Kids pool
  • Parking included
3.8 out of 5, Good, (93)
The price is NZ$72
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Aston Pontianak Hotel & Convention Center

About the area

Pontianak

Hotel Neo Gajah Mada Pontianak by ASTON puts you in the heart of Pontianak, within a 20-minute stroll of Gajah Mada Shopping Complex and Museum Provinsi Kalimantan Barat. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include laundry facilities, a 24-hour front desk and dry cleaning/laundry services. There's also the convenience of free parking nearby. .Places within a 30-minute walk of this 3.5-property class Pontianak hotel include Ayani Mega Mall and Vihara Bodhisatva Karaniya Metta.

What's nearby

  • Gajah Mada Shopping Complex - 6 min walk
  • Museum Provinsi Kalimantan Barat - 20 min walk
  • Alun Alun Kapuas - 3 min drive
  • Ayani Mega Mall - 4 min drive
  • Danau Sentarum National Park - 8 min drive

Getting around

  • Pontianak (PNK-Supadio) - 27 min drive

Restaurants

  • ‪Restaurant Gajah Mada - ‬2 min walk
  • ‪Nasi Ayam Akit - ‬2 min walk
  • ‪Warkop Hijas - ‬6 min walk
  • ‪RM. Selera Anda - ‬3 min walk
  • ‪Bubur Hijas - ‬3 min walk

About this property

Hotel Neo Gajah Mada Pontianak by ASTON

Hotel in Pontianak with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. Hotel Neo Gajah Mada Pontianak by ASTON also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 3.5-star Pontianak hotel is smoke free.

  • 105 guestrooms or units
  • 13 levels
  • Conference rooms
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Neo Gajah Mada Pontianak by ASTON offers 105 accommodations with minibars and a safe. 32-inch LED televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Neo Gajah Mada
Neo Gajah Mada Pontianak
Neo Gajah Mada
Hotel Neo Gajah Mada Pontianak
Hotel Neo Gajah Mada Pontianak by ASTON Hotel
Hotel Neo Gajah Mada Pontianak by ASTON Pontianak
Hotel Neo Gajah Mada Pontianak by ASTON Hotel Pontianak

Frequently asked questions

Is parking available at Hotel Neo Gajah Mada Pontianak by ASTON?

Yep, Hotel Neo Gajah Mada Pontianak by ASTON has a free self car park.

Is there a free airport shuttle available at Hotel Neo Gajah Mada Pontianak by ASTON?

No, Hotel Neo Gajah Mada Pontianak by ASTON does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Neo Gajah Mada Pontianak by ASTON?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Neo Gajah Mada Pontianak by ASTON?

Check-in begins at 2 PM. Check-out time is 11:30 AM.

Are pets allowed at Hotel Neo Gajah Mada Pontianak by ASTON?

No, pets are not allowed.

Hotel Neo Gajah Mada Pontianak by ASTON Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 38 reviews
Rating 8 - Good. 16 out of 38 reviews
Rating 6 - Okay. 4 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 3 out of 38 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ricardo

Travelled with family
Disliked: Cleanliness
The besheet is not clean and shower is not good and comfortable,
Stayed 1 night in Apr 2024

10/10 Excellent

SAFIZA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of cleanliness needs to be improved, especially the floor still has dirt and the toilet part of the wall and floor is not scrubbed cleanly
Stayed 4 nights in Feb 2024

2/10 Terrible

esther

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel is wrong. And better to check everything before paying what you didn’t get. If I’m back to the city I won’t stay here again
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Bersih, makanan ok, nyaman hotelnya, staff ramah
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cap Goh Meh
Very nice hotel, i stay 3 days for cap goh meh event. located on center of the city. ( gajah mada ). Easy to go everywhere, a lot of food stall and nice restaurant. Staff all are super friendly. I have no complaint about. Will be back when im in pontianak again.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Maranti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
modern and affordable
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price of this hotel I felt I got a fantastic deal! The outside of the hotel looks plain but once you step through the doors into the gleaming lobby it was a really wonderful hotel! The staff was friendly, helpful, and efficient and the room was great! The room was very modern with a strong air conditioner, a fridge, a clean and modern bathroom, and a very comfortable bed. The room included breakfast which was on the 11th floor with a fantastic view! Breakfast was a big buffet with something for everyone😀 I only had one night here but i would definitely stay here again if I were to return to Pontianak.This had to be the best deal in town!
Stayed 1 night in Jul 2019

6/10 Okay

DORIAN, Hong Kong

Disliked: Cleanliness, amenities
Location is good. Cafeteria located on 11/f, the highest in the city. Has panoramic view of the city, excellent. The amenities is terrible, towel has holes and black. The toilet has rusting colour!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

6/10 Okay

SIN PENG

Can improve
The room air conditioner is poor, hardly working and not cool.
Stayed 4 nights in May 2019

8/10 Good

Kwet Fong

Liked: Staff & service, property conditions & facilities
Rather noisy at night from the music downstairs. I stayed on the third floor. The towel had some odors I think it was not dried completely. Other than that, the hotel is very good for its price. Location is great and very close to all the restaurants. I would stay there again.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
noisy, smaller room, a few dishes for breakfast, location ok but have no parking space infront of hotel so hard to pick and up customer with bagagge
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay for us very good location - for food (especially) I love the ladies with the white wigs
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly receptionist
Stayed 3 nights in Oct 2018

6/10 Okay

TJHANG bu

Liked: Staff & service
Disliked: Property conditions & facilities
please check the toilet。the body wash n shampoo is
the air condition is not working。 n
Stayed 1 night in Oct 2018

8/10 Good

Lina, Msia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel at food street
Stayed 3 nights in Jul 2018

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpfull personel.Breakfest good.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Nightmare in parking of cars. Freezing bathing to prepare for dawn prayer no hot water bathing. After the fourth day move to other Hotel.
Stayed 3 nights in Apr 2018

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but noisy
Relatively new hotel, if you are gonna stay here, ask for a room at the higher floors, I was on level 3 and the noise from the traffic on the streets made for a hard sleep

8/10 Good

Ghazali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location..in the heart of Pontianak!
Stayed 2 nights in Mar 2018