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ibis Pontianak City Center

3.5 star property
Hotel in Pontianak with a 24-hour front desk and a restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Pontianak City Center

Exterior
Exterior
Premium bedding, in-room safe, desk, soundproofing
Lobby sitting area
Shower, hydromassage showerhead, eco-friendly toiletries, hair dryer

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Room service
  • Air conditioning
  • Housekeeping

Explore the area

Map
Jl Jendral Ahmad Yani #81, Pontianak, West Kalimantan, 78124
  • Museum Provinsi Kalimantan Barat
    1 min walk
  • Ayani Mega Mall
    4 min walk
  • RM. Sari Bento
    3 min walk
  • Pontianak (PNK-Supadio)
    27 min drive

Room options

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Premium bedding
Private bathroom
Hydromassage showerhead
  • 18.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Premium bedding
Private bathroom
Hydromassage showerhead
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property - evening/night

Mercure Pontianak City Center

Pool
Hot tub
Kids pool
Parking included
3.9 out of 5, Good, (107)
The price is NZ$84
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Mercure Pontianak City Center

About the area

Pontianak

Ibis Pontianak City Center places you steps from Museum Provinsi Kalimantan Barat and within a short 5-minute stroll of Ayani Mega Mall. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Ibis Kitchen, serves international cuisine and is open for lunch and dinner. 8 meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and free babysitting. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also free RV/bus/truck parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 3.5-property class Pontianak hotel include Diguli Park and Gajah Mada Shopping Complex.

What's nearby

  • Museum Provinsi Kalimantan Barat - 1 min walk
  • Ayani Mega Mall - 4 min walk
  • Gajah Mada Shopping Complex - 4 min drive
  • Vihara Bodhisatva Karaniya Metta - 4 min drive
  • Danau Sentarum National Park - 7 min drive

Getting around

  • Pontianak (PNK-Supadio) - 27 min drive

Restaurants

  • ‪Excelso - ‬7 min walk
  • ‪Ayam Penyet Bu Nina Cabang Perdana - ‬8 min walk
  • ‪Marugame Udon - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪D'Bamboo - ‬16 min walk

About this property

ibis Pontianak City Center

Hotel in Pontianak with 24-hour front desk and restaurant
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 8 meeting rooms.

WiFi is free in public spaces. The business-friendly ibis Pontianak City Center also features a garden, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Pontianak hotel.

  • 182 guestrooms or units
  • Deli
  • Childcare (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ibis Pontianak City Center offers 182 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with satellite channels. Bathrooms include a shower with a hydromassage showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 90,000 for adults and IDR 45,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ibis Kitchen

Family friendly

  • Free babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 8 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ibis Pontianak City Center

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 90000 for adults and from IDR 45000 for children
  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. This property uses a grey water recycling system.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

ibis Pontianak City Center Hotel
ibis Pontianak City Center
ibis Pontianak City Center Hotel
ibis Pontianak City Center Pontianak
ibis Pontianak City Center Hotel Pontianak

Frequently asked questions

What is the cancellation policy at ibis Pontianak City Center?

Ibis Pontianak City Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at ibis Pontianak City Center?

Yep, ibis Pontianak City Center has a free self car park and free RV/bus/truck parking.

What makes ibis Pontianak City Center a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at ibis Pontianak City Center.

Does ibis Pontianak City Center serve breakfast?

You bet, buffet breakfast is available daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at ibis Pontianak City Center?

No, but there's an airport shuttle that runs from 6:00 AM - 6:00 PM on request for a fee.

Is there a bar or restaurant at ibis Pontianak City Center?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at ibis Pontianak City Center?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at ibis Pontianak City Center?

No, pets and service animals are not allowed.

ibis Pontianak City Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 41 reviews" "
Rating 8 - Good. 13 out of 41 reviews" "
Rating 6 - Okay. 5 out of 41 reviews" "
Rating 4 - Poor. 0 out of 41 reviews" "
Rating 2 - Terrible. 1 out of 41 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lusi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful!
All went well!
Stayed 1 night in Aug 2022

10/10 Excellent

Effendi Halim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Matthew and Yovita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good deal in Pontianak
The stay was excellent the hotel nice and new. I would have preferred a small fridge in the room. And with the Breakfast buffet it would seem normal to have milk available for coffee and teas. We did ask for milk and it was delivered anyway which was good. I guess some bread to toast and jam etc would be nice for the western palette as dishes with chilli for breakfast is a bit confronting day after day.
Stayed 7 nights in Aug 2021

10/10 Excellent

Joty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Badrul, Kuching

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean room, great customer service and great experience staying here
Stayed 2 nights in Feb 2020

6/10 Okay

OKYOB

Business traveller
Liked: Cleanliness
Disliked: Staff & service
the horrible checkin process!
Check-in process was too long because the staff received my passport and kept handling other customers before giving my room key! I received the key finally but didn’t give my passport! And I should go again! The room was also problematic because I booked twin room, but it was double bed room! The check in process was the worst in my frequent trip to Pontianak! The room itself was good as usual!
Stayed 1 night in Feb 2020

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the staff is great. Also the staff from the kitchen helped us to keep our food in their kitchen freezer, which helped a lot.
Stayed 1 night in Sep 2019

6/10 Okay

Janet, Hong Kong

Travelled with family
Room is generally for a simple stay. Cleanness could be improved as bathroom or room could be very dusty that housekeeping did not clean thoroughly. Could find rubbish under the bed during first night of stay. Toilet paper was not refilled. Have to ask for it.
Stayed 6 nights in Jun 2019

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above expectations
Above expectations. Food was good taste.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Good Staff were not responsive to laid back- had to wait to order, wait for order. Buffet breakfast was below average
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

wilaas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a new property and everything worked. The location was ideal, being on the main road in Pontianak. Improvements could be made on the information available on tourist attractions in the city. Otherwise a highly-recommended hotel.
Stayed 2 nights in Apr 2019

10/10 Excellent

Saripin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfort to stay, very good location
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and New property with great location (Close to shopping mall)
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Lokasi dekat dg mall, pelayanan memuaskan, akan balik lg saat ke pontianak
Stayed 1 night in Jan 2019

10/10 Excellent

Mansor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Being new, the ambience and services were great
Stayed 2 nights in Jan 2019

10/10 Excellent

ABDUL, Kuching, Sarawak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Close to Ayani Mega Mall.
Stayed 4 nights in Jan 2019

10/10 Excellent

Fred, Great. Next to shopping mall.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Kamaluddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Great staff. I found everyone to be very helpful, friendly and enthusiastic. The location is good for access to shopping.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2018