We have stayed at these cottages for years, and they were never super clean, but we had high hopes for new ownership and the remodel they said they were doing. Well, we left very disappointed and this may be out last visit. Prices went way up on these cottages for basic cosmetic changes. It was hardly a remodel (except air conditioning). The owners barely responded through Vrbo. The numbers given to the mgmt company got you nowhere as no one answered or called back. Two other families at the units complained of the same issues. We were not given even close to enough toilet paper / paper towel for a 3 day stay. Sheets and pillowcases were stained and dirty. The cabin features two doorwalls as your doors and one didn't lock!!! Making it unsafe on our first night to secure the cottage The owners didn't respond to me for several hours concerning this issues. The 2nd day they sent a very nice handy man out, but he didn't fix the door wall, just put a stick in it.
We got one message from the owner our entire stay, only eventually responding to the broken door, and never another call or message after. We didn't even know where to get the keys for the cottage when we arrived. Nobody would answer my call or message. We just walked into the cottage and hoped they were there.
These people are either too busy to own these units or just don't care. So disappointed.