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Kwa'Lilas Hotel

3.5 star property
Central hotel connected to a shopping centre in Port Hardy with free parking
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Kwa'Lilas Hotel

Front of property - evening/night
View from property
In-room safe, free WiFi
Restaurant
Reception

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
The price is NZ$187
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
9040 Granville Street, Port Hardy, BC, V0N 2P0
  • Thunderbird Mall
    5 min walk
  • Port Hardy Hospital
    5 min walk
  • Port Hardy Municipal Hall
    5 min walk
  • Port Hardy, BC (YZT)
    13 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, free WiFi

Standard Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Mini-fridge
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Highlights

Separate sitting area
Air conditioning
Mini-fridge
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

In-room safe, free WiFi

Room, 2 Queen Beds, Mountain View

Highlights

Separate sitting area
Air conditioning
Mini-fridge
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Glen Lyon Inn & Suites
Parking included
Free WiFi
Restaurant
Breakfast available
4.4 out of 5, Excellent, (459)
The price is NZ$201
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Glen Lyon Inn & Suites

About the area

Port Hardy

Kwa'Lilas Hotel places you in the heart of Port Hardy, connected to a shopping centre and 1.3 km (0.8 mi) from Port Hardy Harbour. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a conference centre, a garden and tour/ticket assistance. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:00 AM. .Sights within a 20-minute drive of this 3.5-property class Port Hardy hotel include Port Hardy Ferry Terminal and Misty Lake Ecological Reserve.

What's nearby

  • Vancouver Island Regional Library - Port Hardy Branch - 9 min walk
  • Port Hardy Harbour - 16 min walk
  • Quarterdeck Marina - 18 min walk
  • Quatse Salmon Stewardship Centre - 5 min drive
  • Port Hardy Ferry Terminal - 9 min drive

Getting around

  • Port Hardy, BC (YZT) - 13 min drive

Restaurants

  • ‪Cafe Guido - ‬10 min walk
  • ‪Mo's - ‬9 min walk
  • ‪Seto's Wok & Grill - ‬1 min walk
  • ‪The Sporty Bar & Grill - ‬11 min walk
  • ‪Market Street Cafe - ‬10 min walk

About this property

Kwa'Lilas Hotel

Central hotel connected to a shopping centre in Port Hardy with free parking
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4000 square feet (372 square metres) and includes a conference centre. A vending machine, tour/ticket assistance, and a garden are also featured at Kwa'Lilas Hotel. Free self parking is available.

This 3.5-star Port Hardy hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 3 levels
  • 4000 sq ft of conference space
  • 372 sq. m of conference space
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Kwa'Lilas Hotel offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. 42-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,000 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed for New Year's Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Port Hardy Inn
Port Hardy Hotel
Kwa'Lilas Hotel Port Hardy
Kwa'Lilas Hotel
Kwa'Lilas Port Hardy
Kwa'Lilas

Frequently asked questions

What is the cancellation policy at Kwa'Lilas Hotel?

Kwa'Lilas Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kwa'Lilas Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Kwa'Lilas Hotel on 1 Dec 2024 start from NZ$187.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kwa'Lilas Hotel?

Yep, Kwa'Lilas Hotel has a free self car park.

Are there any beaches close to Kwa'Lilas Hotel?

The closest beach to Kwa'Lilas Hotel is San Josef Beach (54.9 km).

Does Kwa'Lilas Hotel serve breakfast?

Yep, travelers can't get enough of the cooked-to-order brekkie here! Available daily between 6:30 AM and 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Kwa'Lilas Hotel?

No, Kwa'Lilas Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Kwa'Lilas Hotel?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from December 25 until December 26. The dining venue is closed on New Year's Day.

What time are check-in & check-out at Kwa'Lilas Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Kwa'Lilas Hotel?

No, only service animals are allowed.

Kwa'Lilas Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 540 out of 799 reviews" "
Rating 8 - Good. 203 out of 799 reviews" "
Rating 6 - Okay. 37 out of 799 reviews" "
Rating 4 - Poor. 11 out of 799 reviews" "
Rating 2 - Terrible. 8 out of 799 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gisele

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Check seemed like we were inconveniencing the girl as she busy on a personal call then we were given the wrong forms to sign
Stayed 1 night in Aug 2024

4/10 Poor

Angus, Sooke

Business traveller
Disliked: Cleanliness, staff & service, amenities
I mention the negatives first because they should not be issues given what we paid. 1. The check-in person at reception desk when we arrived is not welcoming or pleasant. Just sourness and a big list of what we cannot do. Maybe it was the end of a long day but we were the only people she was serving and we went out of our way to be kind and polite to her. Luckily, on checkout, the receptionist was very sweet and a total contrast to the night person. 2. Walked into our room and we were hit by the unmistakeable pungent smell of sweat. Luckily the windows opened, and the smell diminished after about an hour. 3. Despite a big fancy espresso machine in the café, the espresso tasted like disinfectant. I poured it out and ordered a 2nd one just to make sure it wasn’t an anomaly. Nope. I suspect the coffee or the person in the cafe making the espresso is the source of the terrible taste, because that machine itself is very impressive. 4. Loved the staff in the restaurant, kind, responsive, attentive, and knowledgeable. 5. Room was very quiet and after the sweat smell lifted we slept very well. 6. Good water pressure. 7. Good parking.
Stayed 1 night in Aug 2024

4/10 Poor

Yenky

Travelled with family
Disliked: Cleanliness, amenities
We have traveled to many places and have never encountered a hotel as dirty as this one. We found toenail clippings and hair on the sheets—absolutely disgusting! Although check-in is stipulated for 4 PM, most customers had to wait nearly 30 minutes or more. The lobby was crowded with people waiting, and the receptionist only said, "Sorry." This suggests it happens often. We will never stay at this hotel again.
Stayed 1 night in Jul 2024

8/10 Good

YB

Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable New
Stayed 1 night in Aug 2024

10/10 Excellent

Gena

Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Stayed 1 night in Jul 2024

10/10 Excellent

Ronald, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far surpassed my expectation when booked sight unseen. Card access side doors! A beautiful interior space right down to the rooms interior, well done!! And my scrambled eggs were perfection this morning😂
Stayed 2 nights in Jul 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Natalia

Stayed 1 night in Jul 2024

10/10 Excellent

Smitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Calvin, Delta

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very clean hotel with friendly staff, and beautiful decor.
Stayed 1 night in Jul 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room.
Stayed 1 night in Jul 2024

8/10 Good

Kym

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick easy check in. Dining room on site complimentary breakfast vouchers were for a classic breakfast which was excellent. Beautiful rooms. Easy to walk anywhere in town. It was a good choice for us.
Stayed 2 nights in Jul 2024

2/10 Terrible

Eric

Stayed 1 night in Jul 2024

6/10 Okay

Martin

Disliked: Staff & service
Poor Customer Service!
Stayed 1 night in Jul 2024

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in port hardy
Stayed 1 night in Jul 2024

10/10 Excellent

Rochelle

Stayed 1 night in Jul 2024

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you first walk in, you are greeted with a friendly "Hello". Customer Service was really great, I loved how friendly the staff were. The rooms are nice and comfortable. And the hotel is in such a convenient spot, most places in a walkable distance. Would definitely stay here again if I get the chance!
Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful artwork in the lobby and in the rooms in BC coastal indigenous styles.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blind is not room darkening
The front staff are very nice and willing to help, I got a lot of useful information from them. If the room could have more space would be better. The blind is not room darkening, so it will be very bright in the morning, which is not good.
Stayed 3 nights in Jul 2024