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Grand Hotel and Casino

4.0 star property
Family-friendly hotel with bars/lounges and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel and Casino

Terrace/patio
Exterior
Breakfast, lunch, dinner served; pool views
Exterior
Panoramic Suite | Living area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Air conditioning
    Air conditioning
The price is NZ$284
includes taxes & fees
5 Dec - 6 Dec

Explore the area

Map
Lini Highway, P.O Box 3061, Port Vila, Efate
  • Iririki Island
    1 min walk
  • Port Vila Market
    3 min walk
  • Independence Park
    6 min walk
  • Port Vila (VLI-Bauerfield)
    15 min drive

Room options

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 43 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room, Harbour View

Standard Room, Harbour View

Standard Room, Harbour View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, Harbour View

Deluxe Room, Harbour View

Deluxe Room, Harbour View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 23.0 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Pool

Ramada Resort by Wyndham Port Vila

Pool
Spa
Kids pool
Parking included
4.2 out of 5, Very good, (154)
The price is NZ$293
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Ramada Resort by Wyndham Port Vila

About the area

Port Vila

A family-friendly stay in the heart of Port Vila awaits you at Grand Hotel and Casino. Within steps you'll find Iririki Island and Port Vila Market within a short 5-minute stroll. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, Crystals Restaurant, is open for breakfast, lunch and dinner. Hemisphere Lounge Bar is the hotel's own cocktail bar, serving drinks along with dinner. 2153 square feet (200 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Port Vila hotel include Feiawa Park and Independence Park.

What's nearby

  • Iririki Island - 1 min walk - 0.1 km
  • Port Vila Market - 3 min walk - 0.3 km
  • Independence Park - 6 min walk - 0.5 km
  • University of the South Pacific - 19 min walk - 1.5 km
  • Pango Point - 9 min drive - 6.5 km

Getting around

  • Port Vila (VLI-Bauerfield) - 19 min drive

Restaurants

  • ‪The Beach Bar - ‬10 min drive
  • ‪Port Vila Central Market - ‬4 min walk
  • ‪Stone Grill - ‬19 min walk
  • ‪Reefers Restaurant & Rum Bar - ‬19 min walk
  • ‪warhorse saloon - ‬2 min drive

About this property

Grand Hotel and Casino

Family-friendly hotel with bars/lounges and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. An outdoor pool, a terrace, and multilingual staff are also featured at the family-friendly Grand Hotel and Casino. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Port Vila hotel.

  • 1 building
  • 74 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Conference rooms
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Grand Hotel and Casino offers 74 accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VUV 2,600 for adults and VUV 1,300 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Crystals Restaurant
  • Hemisphere Lounge Bar

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: VUV 2000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VUV 3500 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VUV 2600 for adults and from VUV 1300 for children
  • Airport shuttle fee: VUV 1600 per person (one-way)
  • Airport shuttle fee per child: VUV 1600 (one-way), (up to 18 years old)
  • Late check-out fee: VUV 2000 (subject to availability)
  • Rollaway bed fee: VUV 3500 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Casino Port Vila
Grand Hotel & Casino Port Vila
Grand Hotel Casino Port Vila
Grand Hotel and Casino Hotel
Grand Hotel and Casino Port Vila
Grand Hotel and Casino Hotel Port Vila

Frequently asked questions

What is the cancellation policy at Grand Hotel and Casino?

Grand Hotel and Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel and Casino?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Hotel and Casino on 5 Dec 2024 start from NZ$284.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Hotel and Casino have a pool?

Grand Hotel and Casino has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Grand Hotel and Casino a romantic place to stay?

Ocean-view dining and a bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Hotel and Casino.

Is Grand Hotel and Casino family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Grand Hotel and Casino is a hit with families.

Does Grand Hotel and Casino serve breakfast?

Yep, buffet brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Grand Hotel and Casino?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Hotel and Casino?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Grand Hotel and Casino?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Grand Hotel and Casino?

No, pets are not allowed.

Grand Hotel and Casino Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 194 out of 587 reviews" "
Rating 8 - Good. 273 out of 587 reviews" "
Rating 6 - Okay. 90 out of 587 reviews" "
Rating 4 - Poor. 22 out of 587 reviews" "
Rating 2 - Terrible. 8 out of 587 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

david samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Exchange rates are better in town
Stayed 8 nights in Aug 2024

4/10 Poor

Adrianus

Business traveller
Needs a lot of help, currently it’s just a place to stay and, to be honest, not worth it.
Stayed 7 nights in Aug 2024

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We have stayed at the grand on several occasions.Imagine our surprise when we walked into our room to find we had nothing to put our clothes in. On previous visits they had storage space ie a dresser with the tv on top ,This time tv on the wall no storage.In the managements wisdom they supply one luggage rack we had two suitcases and had to request another rack.We spent our week living out of a suitcase I can only hope the hotel is awaiting delivery of suitable storage furniture.Some additional irritants a casino filled with noxious cigarette smoke and a problem with water supply. Outlook disappointed has been much better in the past.
Stayed 7 nights in Aug 2024

10/10 Excellent

Peter

Liked: Property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Raoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Trevor

Liked: Cleanliness, staff & service
Staff we lovely but construction work was bery noisy
Stayed 3 nights in Jun 2024

10/10 Excellent

Costa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything inside the property was excellent. Although parts of the the facility are currently under renovation, there was no inconvenience to guests. The staff were very friendly and professional and even helped us with a taxi driver who over charged our group. Sadly the area outside the facility has the same problem with the rest of Port Vila roads....in need of major overhaul & repairs.
Stayed 1 night in Jun 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was undergoing some upgrading painting outside, but very nice
Stayed 7 nights in May 2024

8/10 Good

Telesia

Stayed 2 nights in May 2024

10/10 Excellent

Susie

Liked: Cleanliness, property conditions & facilities
We had a wonderful stay. The staff were amazing!
Stayed 1 night in Mar 2024

8/10 Good

Marcus

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Makereta

Stayed 7 nights in Feb 2024

10/10 Excellent

Lanieta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Elleena

Stayed 5 nights in Jan 2024

10/10 Excellent

Mustafa

Stayed 1 night in Jan 2024

8/10 Good

Madison

Stayed 4 nights in Jan 2024

8/10 Good

Mustafa

Business traveller
Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

J Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Nice!
Really enjoyed staying at the Grand. Wonderful views from the balcony. Good food in the restaurant. A super friendly staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Michael

Travelled with family
Stayed 1 night in Jan 2024

8/10 Good

Kevin, ULLADULLA

Stayed 8 nights in Dec 2023

4/10 Poor

Stanley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first impression from the outside is dreadful, dirty and run down, we sat in the taxi and our jaws dropped.Go inside and the reception area is rather underwhelming, then the cigarette smoke hits you and the poor condition inside. The smoke smell is everywhere, comes out of the casino and goes up the stairs, we were on the second floor and could smell it as soon as we opened our door, the foyer area stunk, and it flowed into the dining area. The No smoking non vaping signs outside the front door ignored and the hotel does nothing about it, people smoke and vape in the pool area and on the outside bar area. This place would be great if you like the stench of old smoke and don't mind smoke drifting into your personal space, the smell goes through at least the first 2 floors, we never went any higher, the lifts also stunk of what I don't know, but they were rather putrid. We had a panorama room, room size was good and fittings pretty good, the view is amazing. The pool area really has no shade so not an area you can spend much time in, even if you don't mind other people's smoke. The breakfast was ok, nothing special but did the job. The Alacarte menu, is rather hit and miss, did not have a decent meal there, except for fish and chips. Staff were very friendly and helpful cannot fault them; it is also a good position. The grout on the floor in the foyer area and dining area is absolutely filthy, needs a thorough refurb downstairs. All rooms have a view, Avoid first floor !!
Stayed 10 nights in Dec 2023

10/10 Excellent

Yamila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 6 days at the Grand Hotel and we completely love it! Starting from the staff, they are such a lovely people who take care of all our needs and always with a smile on their faces. The food was also delicious, and the view was glorious. We super recommend this place
Stayed 6 nights in Dec 2023

6/10 Okay

karen Louise

Stayed 8 nights in Dec 2023