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Holiday Inn Resort Vanuatu, an IHG Hotel

4.0 star property
On private beach with 2 outdoor pools, near University of the South Pacific
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Resort Vanuatu, an IHG Hotel

Private beach, free beach cabanas, sun-loungers, beach umbrellas
Lobby sitting area
Exterior
2 outdoor pools, pool umbrellas, pool loungers
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • On private beach
  • Bar
  • Pool
  • 24/7 front desk
  • Gym
  • Breakfast available

Explore the area

Map
Tassiriki Park, Port Vila, Efate
  • Erakor Lagoon
    5 min walk
  • University of the South Pacific
    9 min walk
  • La Terrasse
    3 min drive
  • Port Vila (VLI-Bauerfield)
    14 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Garden View

Suite, 1 King Bed, Garden View

Suite, 1 King Bed, Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 50 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Room, 1 King Bed, Resort View

Room, 1 King Bed, Resort View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 40 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Standard Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Family Suite, 2 Bedrooms, Garden View

1 bedroom, in-room safe, blackout curtains, soundproofing

Family Suite, 2 Bedrooms, Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Room, 2 Double Beds, Resort View

1 bedroom, in-room safe, blackout curtains, soundproofing

Room, 2 Double Beds, Resort View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Villa, 1 Bedroom, Lagoon View

Family Villa, 1 Bedroom, Lagoon View

Family Villa, 1 Bedroom, Lagoon View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • Lagoon view
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 40 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 40 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Similar properties

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Pool
Spa
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Parking included
4.2 out of 5, Very good, (155)
The price is NZ$378
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Ramada Resort by Wyndham Port Vila

About the area

Port Vila

A family-friendly stay in Port Vila awaits you at Holiday Inn Resort Vanuatu, an IHG Hotel. Within a 20-minute stroll, you'll find University of the South Pacific and National Museum. Highlights at this beachfront resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include beachside massages and body scrubs. The restaurant, Verandah Restaurant, is open for breakfast, lunch and dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the private beach where you'll find free cabanas, and enjoy the 2 outdoor tennis courts and free kids' club. Plus you'll find a casino, free Wi-Fi in public areas and a 24-hour gym. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 4-property class Port Vila resort include Port Vila Market and Iririki Island.
View more Resorts in Port VilaOpens in a new window

What's nearby

  • University of the South Pacific - 9 min walk
  • National Museum - 19 min walk
  • Nambawan Market & Café - 3 min drive
  • Iririki Island - 4 min drive
  • Port Vila Market - 4 min drive

Getting around

  • Port Vila (VLI-Bauerfield) - 14 min drive

Restaurants

  • ‪The Beach Bar - ‬10 min drive
  • ‪Port Vila Central Market - ‬4 min drive
  • ‪Stone Grill - ‬3 min drive
  • ‪Reefers Restaurant & Rum Bar - ‬2 min drive
  • ‪warhorse saloon - ‬4 min drive

About this property

Holiday Inn Resort Vanuatu, an IHG Hotel

On private beach with 2 outdoor pools, near University of the South Pacific
Simply walk outside to feel the sun on your face at the sandy beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Holiday Inn Resort Vanuatu, an IHG Hotel, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Port Vila resort.

  • 148 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1990
  • Casino
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Holiday Inn Resort Vanuatu, an IHG Hotel offers 148 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body scrubs and body treatments. The spa is open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: VUV 3,000 for adults and VUV 1,500 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pool Bar
  • Verandah Restaurant

Things to do

  • 10 slot machines
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 gaming tables
  • Basketball
  • Beach volleyball
  • Casino (900 square feet of space)
  • Children's pool
  • Free children's club
  • Full-service spa
  • Kayaking
  • Playground
  • Rowing/canoeing
  • Sailing
  • TV in common areas
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (2,153 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Spa open daily

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 4 per cent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Swimming, diving, and fishing are not permitted in the lagoon until further notice. There is no restriction on use of kayaks and catamarans. The poolside activities have not been impacted, the hotel swimming pools, cabanas by the lagoon and the pool bar facilities are operational per normal.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 7 October to 15 December:
  • One of the swimming pools
The property will be renovating from 7 October 2024 to 15 December 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Indoor pool
  • Recreational facilities

During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VUV 2000.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VUV 5000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VUV 3000 for adults and from VUV 1500 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VUV 2000.0 per day
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Resort Vanuatu
Holiday Inn Vanuatu
Vanuatu Holiday Inn Resort
Holiday Inn Resort Vanuatu Hotel Port Vila
Holiday Inn Resort Vanuatu Port Vila
Holiday Inn Vanuatu Port Vila
Holiday Inn Resort Vanuatu Port Vila
Le Meridien Vanuatu
Port Vila Le Meridien
Le Meridian Vanuatu
Vanuatu, An Ihg Port Vila
Holiday Inn Resort Vanuatu
Holiday Inn Resort Vanuatu, an IHG Hotel Resort
Holiday Inn Resort Vanuatu, an IHG Hotel Port Vila
Holiday Inn Resort Vanuatu, an IHG Hotel Resort Port Vila

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort Vanuatu, an IHG Hotel?

Holiday Inn Resort Vanuatu, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Holiday Inn Resort Vanuatu, an IHG Hotel?

Yep, Holiday Inn Resort Vanuatu, an IHG Hotel has a free self car park.

Is there a spa on site at Holiday Inn Resort Vanuatu, an IHG Hotel?

Yep, there is an onsite spa at Holiday Inn Resort Vanuatu, an IHG Hotel. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as beachside massages.

Does Holiday Inn Resort Vanuatu, an IHG Hotel have a pool?

Holiday Inn Resort Vanuatu, an IHG Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The property will be renovating one of the swimming pools from October 7 2024 until December 15 2024 (completion date subject to change).

What luxury perks are available at Holiday Inn Resort Vanuatu, an IHG Hotel?

Holiday Inn Resort Vanuatu, an IHG Hotel features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Holiday Inn Resort Vanuatu, an IHG Hotel a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Resort Vanuatu, an IHG Hotel.

Is Holiday Inn Resort Vanuatu, an IHG Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Holiday Inn Resort Vanuatu, an IHG Hotel is a hit with families.

Are there hot tubs in the rooms at Holiday Inn Resort Vanuatu, an IHG Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Holiday Inn Resort Vanuatu, an IHG Hotel serve breakfast?

Yeah, buffet breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Holiday Inn Resort Vanuatu, an IHG Hotel?

No, Holiday Inn Resort Vanuatu, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Resort Vanuatu, an IHG Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Resort Vanuatu, an IHG Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Resort Vanuatu, an IHG Hotel?

No, pets are not allowed.

Holiday Inn Resort Vanuatu, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 128 out of 269 reviews" "
Rating 8 - Good. 90 out of 269 reviews" "
Rating 6 - Okay. 37 out of 269 reviews" "
Rating 4 - Poor. 6 out of 269 reviews" "
Rating 2 - Terrible. 8 out of 269 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

BENJAMIN

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff were very friendly and eager to assist. Thank you David for your efforts and friendly can do attitude. Nightly meal options were great but breakfast was not the same standard. Too repetitive and lacked new variety and freshness. We found the lighting extremely dark in the main reception, perhaps due to the renovations. Also we hoped for a kids club to entertain our 10 year old but found it was geared towards toddlers so she wasn't interested. The staff are the hotel's best asset but with half the property being closed at the moment it feels very restrictive with just one pool open. Our room also had a tv that picked up no stations which was disappointing and an interconnecting door with the next room where you could hear their tv and phone conversations . Perhaps after renovations things will improve.
Stayed 7 nights in Oct 2024

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic for children. Local staff make the resort with their engaging personalities, friendliness, keenness to partake in activities and attention to guests. Would highly recommend this resort. Some of the resort is under construction post cyclones, will be amazing when completed.
Stayed 5 nights in Sep 2024

8/10 Good

Bodil

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Tim

Stayed 1 night in Jul 2024

8/10 Good

Blair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! The facilities are amazing! Stand up paddle boards, 25 metre pool, volleyball, tennis, basketball, canoe, catamarans etc… The rooms are tired but extremely clean! The staff & buffet breakfast were excellent!
Stayed 1 night in Jul 2024

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and quality room service and food
Stayed 7 nights in Jun 2024

10/10 Excellent

Rebecca

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Excellent stay with incredible staff.
Stayed 9 nights in May 2024

10/10 Excellent

JUDE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Lindy

Stayed 1 night in Apr 2024

8/10 Good

Marjolaine

Travelled with family
Liked: Cleanliness, staff & service, amenities
The pool and kayaks and catamarans were fantastic
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort and beach/pool area. We loved the complimentary breakfast, wifi, sport and water activities. Very friendly local staff - Sailing and kayaking in the lagoon was fantastic!
Stayed 6 nights in Mar 2024

8/10 Good

Schalk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 8 nights at the Holiday Inn in a resort facing room with a family of 4. The room was very nice and tidy. Good beds and linen. The pillows were a bit soft for our liking but not bad. The room was cleaned every day. The food in the restaurant was great. Good variety and it tasted very good. The Hawaiian pizza was our favourite! The staff was extremely friendly and helpful. We were really surprised at how nice all people in Vanuatu were. We travelled with a rental car and got to see a lot of the people and they are amazingly friendly. We will definitely go back to Vanuatu in the future.
Stayed 8 nights in Mar 2024

10/10 Excellent

Melinda Jaclyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Beautiful property peaceful and relaxing surrounded by beautiful gardens and lagoon. Transportation so easy to access and only a short drive to everywhere. Staff and management went above and beyond to make our stay perfect. Will be back for sure.
Stayed 7 nights in Mar 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff at the resort are spectacular - they are all so friendly and willing to help in anyway you need. They genuinely seem to want to help you enjoy your stay. Would recommend to anyone to stay here. The resort may not be our usual 5 Star resort but the staff makes up for anything it might be missing.

8/10 Good

Mario

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Mayank at the reception was very knowledgeable and courteous, the dining was a repeated meals for the 7 days if there was a different menu at least every 3 days would be welcome, I even enjoyed the music at the lobby bar great music
Stayed 6 nights in Mar 2024

8/10 Good

Wai Hoe

Business traveller
Liked: Staff & service
F&B
I enjoyed staying at your property, as always. Been staying with your property. Only wish you would put back the Chocolate Brownie with Vanila Ice Cream. The Chocolate Fudge was hard and I did not enjoy it. do have more choices for desserts!
Stayed 5 nights in Jan 2024

6/10 Okay

Bruce

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Fabulous staff at "tired" hotel
Twin-shared room with my beloved daughter as we dealt with the recent loss of a family member. Room was adequate, good space and configuration, in-room aircon and ceiling fan were a god-send. A few problems with door lock (fixed eventually). Hotel staff generally and restaurant staff in particular were fabulous, very caring and attentive. Alot of stairs so may not be ideal for those with mobility issues. Swimming pool was much appreciated too.
Stayed 4 nights in Jan 2024

10/10 Excellent

Andrijana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely experience that created memories to hold on to. The hospitality and true care that staff had towards customers was heartwarming. Very beautiful resort and cleaned thorougly throughout. Thank you and hope to see you again soon
Stayed 13 nights in Jan 2024

6/10 Okay

Ross

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The local staff were always warm and friendly although some more training is required for customer facing staff, front of house staff. Pools were clean and well maintained but lagoon swimming was out of bounds. The food and beverage offerings are expensive although the quality is good - particularly breakfast buffet. The property has a lot of stairs to access pools and the beach on the lagoon has been created and not greatly functional. The accommodation wings are very dated . Bathrooms dont have extractors and fog up . Ultimately this property is best suited to families with young children and it seems to be a focus for them. Not really an adult destination as facilities and accommodation aren't up to that level. Spent 4 nights and overall enjoyed Vanuatu however we will try a different ' resort' next time.
Stayed 4 nights in Jan 2024

10/10 Excellent

Santosh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star service on a budget
Well, what can I say… I was blown away by the total experience that Holiday Inn Vanuatu offered… from the time we checked in, to the gala NYE dinner, to every little request through our 7 day stay. Front office Manager Mayank Kothari ensured our family felt all at home and always greeted us with a smile; no request was ever frowned upon and I know some of the requests made were pushing it. Randy was a great host and was seen everywhere in the resort gracing his infectious smile. Chefs Ram, Aaka and Clinton always made it a point to visit us during meals time permitting of course ensuring all our palates were satisfied. Couldn’t not mention Matilda from front office and Tom - who helped out during a late night emergency for their excellent hospitality. Live music most nights was excellent and set the mood for a wonderful evening. The Malenasian and Curry night with the local performers and fire show was outstanding. Although the rooms were a bit dated and breakfast and lunch options could run out especially with longer stays, I wouldn’t hold it against the joint given the amazing mix of local and expats putting up a great show. Gym can be missed, not worth a visit. Spa is great though. All in all, one of the best holidays we have had in a while, thanks to the wonderful staff at Holiday Inn Vanuatu. We will be back soon to relive the wonderful experience we had last week.
Stayed 7 nights in Dec 2023

6/10 Okay

Zoe

Stayed 12 nights in Dec 2023

10/10 Excellent

John

Stayed 10 nights in Dec 2023

10/10 Excellent

Kelvin John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good family friendly property. The staff are attentive to detail and very friendly.
Stayed 4 nights in Jan 2024

10/10 Excellent

Raghavendar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Joshua Anand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service has been the best holiday inn could ever provide. Special thanks to Mayank , Bradley , Jane and all staff at the breakfast restaurant. It has been extra pleasure staying at hiday inn vanuatu
Stayed 3 nights in Dec 2023