Tru by Hilton Portland Airport Area

2.5 star property
Hotel with free breakfast, steps from Maine Mall

Photo gallery for Tru by Hilton Portland Airport Area

Reception
In-room safe, soundproofing, free WiFi, bed sheets
Exterior
Billiards
Business centre

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Laundry
The current price is NZ$176
includes taxes & fees
10 Apr - 11 Apr

Explore the area

Map
369 Maine Mall Road, South Portland, ME, 04106

Room options

Room, 1 King Bed, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Hairdryer
Private bathroom
In-room safe
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Hairdryer
Private bathroom
In-room safe
Daily housekeeping
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Hairdryer
Private bathroom
In-room safe
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Hairdryer
Private bathroom
In-room safe
Daily housekeeping
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Hairdryer
Private bathroom
In-room safe
Daily housekeeping
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Hairdryer
Private bathroom
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Hairdryer
Private bathroom
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

South Portland

Tru by Hilton Portland Airport Area places you steps from Maine Mall and within a 20-minute stroll of Sable Oaks Golf Course. Highlights at this hotel include a complimentary breakfast, free self-parking and a free airport shuttle. .This pet-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 20-minute drive of this South Portland hotel include Thompson's Point and Old Orchard Beach.

Getting around

  • Portland Transportation Center - 9 min drive
  • Portland, ME (PWM-Portland Intl. Jetport) - 5 min drive

Restaurants

  • ‪Maine Mall, Me - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Round1 Maine Mall - ‬9 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min walk

About this property

Tru by Hilton Portland Airport Area

Hotel with free breakfast, steps from Maine Mall
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business centre. A roundtrip airport shuttle is free (available 24 hours). A fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at Tru by Hilton Portland Airport Area. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this South Portland hotel.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • Built in 2017
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
Tru by Hilton Portland Airport Area offers 98 accommodations with a safe and a hairdryer. LED televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Portland Airport Area Hotel
Tru Hilton Portland Airport Area
Tru By Hilton Portland Airport Area South Portland
Tru Hilton Portland Area
Tru By Hilton Portland Area
Tru by Hilton Portland Airport Area Hotel
Tru by Hilton Portland Airport Area South Portland
Tru by Hilton Portland Airport Area Hotel South Portland

Frequently asked questions

What is the cancellation policy at Tru by Hilton Portland Airport Area?

Tru by Hilton Portland Airport Area offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Portland Airport Area?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Portland Airport Area on 10 Apr 2025 start from NZ$176.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Portland Airport Area?

Yep, Tru by Hilton Portland Airport Area has a free self car park.

Are there any beaches close to Tru by Hilton Portland Airport Area?

The closest beach to Tru by Hilton Portland Airport Area is Old Orchard Beach (13.9 km).

Does Tru by Hilton Portland Airport Area serve breakfast?

You bet, guests can't get enough of the free on-the-go brekkie here! Offered on weekdays from 6:00 AM to 9:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Tru by Hilton Portland Airport Area?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

What time are check-in & check-out at Tru by Hilton Portland Airport Area?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Tru by Hilton Portland Airport Area?

Cats and dogs are welcome at Tru by Hilton Portland Airport Area, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Is there a golf course on site at Tru by Hilton Portland Airport Area?

There isn't one on site, but Sable Oaks Golf Course is a short 18-minute walk away.

Tru by Hilton Portland Airport Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 936 out of 1457 reviews
Rating 8 - Good. 322 out of 1457 reviews
Rating 6 - Okay. 128 out of 1457 reviews
Rating 4 - Poor. 36 out of 1457 reviews
Rating 2 - Terrible. 35 out of 1457 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Bruce

Liked: Cleanliness, property conditions & facilities
There was no clock/radio or coffee maker. No one cleaned my room or made the bed. People were running around and jumping on the floor past midnight which made sleep difficult. I know the last item was not totally under the hotels control.and just when I was ready to call the noise diminished.
Stayed 2 nights in Dec 2024

8/10 Good

Baris, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Was excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Flynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly
went to fast
Stayed 1 night in Dec 2024

2/10 Terrible

Eileen

Travelled with partner
Disliked: Staff & service
At 9:30 pm on Christmas Eve, my husband and I were declined access to the room for which we paid in full, weeks in advance. Why? I booked it in my name, but don’t drive so our provision of an ID and credit card at the desk was his, not mine. But because I could not provide a photo ID, “I could be anybody” she said. I did have my receipt of paid in full; I provided my full name for her to look us up and the receipt. I wonder if anyone else came in after me and used my name to claim the room, but had a driver license? Of course not, but that’s the logic she used. She refused to work with us in any way. We left, with nowhere to stay on Christmas Eve. We had to circle back to family we were visiting, late at night. We are older. I later learned there is contactless option, so we could have avoided her? She gave us no help to do that. I’m appalled by the lack of hospitality skill set. They basically took my money, and provided me with nothing. We call that thievery.

10/10 Excellent

jesslynro

Stayed 1 night in Dec 2024

2/10 Terrible

Eileen

Did not check in. Left property.
Stayed 1 night in Dec 2024

10/10 Excellent

DARLENE

Stayed 1 night in Dec 2024

8/10 Good

Nichole

Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to shopping
This hotel is directly across from Maine Mall and lots of other shopping. Easy off the highway and not too far from downtown Portland so it’s an affordable option!
Stayed 2 nights in Sep 2024

10/10 Excellent

KAYANN, Spencer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and shopping. Nice that checkout is noon.

6/10 Okay

Blake

Stayed 1 night in Dec 2024

10/10 Excellent

Emmanuel

Stayed 1 night in Dec 2024

10/10 Excellent

Diana Kay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tru is my go-to when I stay in SoPo. The shampoo and conditioner are my faves, as is the shower temp/pressure. The bed is comfortable and the style is eye catching.
Stayed 1 night in Dec 2024

10/10 Excellent

Daron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a quick stop before i had to board a flight. I just basically went there to sleep but i like it.
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

keith, hagaman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly convenient location, helpful staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Cecilia, Fort Kent

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location Lukewarm shower
Stayed 1 night in Dec 2024

8/10 Good

Phillip

Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

John

Liked: Cleanliness
Next to busy highway I95 Small room two beds, one small chair, Better Hilton accommodations next door on the same parking lot for $10/night less
Stayed 1 night in Dec 2024

6/10 Okay

Lisa

Liked: Staff & service, property conditions & facilities
Not as clean as in the past. Elevator needs attention. Food on floor. Employee's very nice and friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tracey

Stayed 1 night in Dec 2024