2/10 Terrible
Roberto J C.
18 Nov 2024
Disliked: Cleanliness
Unpleasant experience
We stayed at your tree house on Saturday, we arrived around 6:30pm, it was dark and rainy.
The board trail felt unsafe due to rain, thankfully nobody slipped. When we arrived, I noticed bedding (sheets, pillowcases and quilt) on the floor by the washer. The bed was not made, it had no bedding. The bedding on the floor was obviously from the prior reservation, the bedding was dirty, the towels in the bathroom were dirty, they had not been changed either. The vanity sink was also dirty, it was obvious that this place had not been cleaned or prepared. The kitchen had a bag of opened bagels on the counter. This was very disappointing and inconvenient. We had a concert to go to, so I did not have much time to message you. I had called your assistant earlier because we needed help finding the place. Your assistant had a broken car on the side of the road so he would not be able to help. This tree house is cute but it does not sleep 6 like it says on your listing, this is very misleading, this place is very tiny and it’s good for a couple (2-3 people max), our stay was very uncomfortable due to the whole bedding situation, I had one blanket and pillow that I had brought from home and that is what we used, this was a horrible experience and definitely not what we expected for what we paid.
Roberto J C.
Stayed 1 night in Nov 2024