Holiday Inn Porto Gaia, an IHG Hotel

4.0 star property
Family-friendly Vila Nova de Gaia hotel in Mafamude with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Porto Gaia, an IHG Hotel

1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar
Interior
1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar
Property amenity
Fitness facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Rua Diogo Macedo, 220, Vila Nova de Gaia, 4400-107
  • El Corte Inglés de Gaia
    13 min walk
  • Sandeman Cellars
    3 min drive
  • Cais de Gaia
    4 min drive
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    25 min drive

Room options

Suite, Multiple Beds, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 Bedroom (Dining Area)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Single Beds, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

Suite, 1 Queen Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

Suite, 2 Bedrooms (Dining Area)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 125 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Standard Room, 1 Queen Bed, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 30 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 Queen Bed with Sofa bed (Walk-In Shower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Room, 2 Single Beds, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 35 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Single Beds, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Premium Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Vila Nova de Gaia

A family-friendly stay in Vila Nova de Gaia awaits you at Holiday Inn Porto Gaia, an IHG Hotel. Within just a 15-minute stroll, you'll find El Corte Inglés de Gaia and Taylor Fladgate Cellars. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, body wraps and Ayurvedic treatments. The restaurant, Friends Kitchen, serves Portuguese cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, sauna and pool loungers. 18299 square feet (1700 square metres) of event facilities include 16 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Mafamude hotel include Porto Cathedral and Ribeira Square.

What's nearby

  • Dom Luis I Bridge - 5 min drive - 2.3 km
  • Porto Cathedral - 5 min drive - 4.6 km
  • Ribeira Square - 6 min drive - 5.3 km
  • Porto Historic Center - 7 min drive - 5.6 km
  • Livraria Lello - 7 min drive - 5.9 km

Getting around

  • Vila Nova de Gaia Station - 12 min walk
  • João de Deus Station - 12 min walk
  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 25 min drive

Restaurants

  • ‪Café Belo Ponto - ‬3 min walk
  • ‪Novo Rumo - ‬4 min walk
  • ‪La Tradizionale - ‬4 min walk
  • ‪Dr. Café - ‬3 min walk
  • ‪Restaurante Brasuca - ‬2 min walk

About this property

Holiday Inn Porto Gaia, an IHG Hotel

Family-friendly Vila Nova de Gaia hotel in Mafamude with a full-service spa
Holiday Inn Porto Gaia, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 16 meeting rooms. Event space at this hotel measures 18299 square feet (1700 square metres) and includes a conference centre. A fitness centre, spa services, and multilingual staff are also featured at the family-friendly Holiday Inn Porto Gaia, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Vila Nova de Gaia hotel.

  • 1 building
  • 179 guestrooms or units
  • 22 levels
  • 18299 sq ft of conference space
  • 1700 sq. m of conference space
  • Built in 2004
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Porto Gaia, an IHG Hotel offers 179 air-conditioned accommodations with minibars and a safe. Beds feature pillowtop mattresses. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Vila Nova de Gaia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 12 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Friends Kitchen

Family friendly

  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (18,299 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift (119 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Indoor pool
  • Sauna
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Airport shuttle fee: EUR 35 per person (one-way)
  • Airport shuttle fee per child: EUR 35 (one-way)
  • Covered self-parking fee: EUR 12 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night
  • Facilities fee: EUR 15 per person, per day and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 3681

We should mention

  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Gaia
Holiday Inn Porto
Holiday Inn Porto Gaia
Holiday Inn Porto Hotel
Holiday Inn Porto Hotel Gaia
Porto Gaia
Porto Holiday Inn
Holiday Inn Porto Gaia Hotel Vila Nova De Gaia
Holiday Inn Porto Gaia Hotel
Holiday Inn Porto Gaia Vila Nova De Gaia
Holiday Inn Porto Gaia
Holiday Inn Porto Gaia, An Ihg
Holiday Inn Porto Gaia an IHG Hotel
Holiday Inn Porto Gaia, an IHG Hotel Hotel
Holiday Inn Porto Gaia, an IHG Hotel Vila Nova de Gaia
Holiday Inn Porto Gaia, an IHG Hotel Hotel Vila Nova de Gaia

Frequently asked questions

What is the cancellation policy at Holiday Inn Porto Gaia, an IHG Hotel?

Holiday Inn Porto Gaia, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Porto Gaia, an IHG Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Porto Gaia, an IHG Hotel on 27 Nov 2024 start from NZ$110.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Porto Gaia, an IHG Hotel?

Yep, Holiday Inn Porto Gaia, an IHG Hotel has a covered self car park for EUR 12 per day.

Are there any beaches close to Holiday Inn Porto Gaia, an IHG Hotel?

The closest beach to Holiday Inn Porto Gaia, an IHG Hotel is Carneiro Beach (5.7 km).

Is there a spa on site at Holiday Inn Porto Gaia, an IHG Hotel?

Yep, there is an onsite spa at Holiday Inn Porto Gaia, an IHG Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Holiday Inn Porto Gaia, an IHG Hotel have a pool?

Holiday Inn Porto Gaia, an IHG Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 7:00 PM.

What makes Holiday Inn Porto Gaia, an IHG Hotel a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Porto Gaia, an IHG Hotel.

Is Holiday Inn Porto Gaia, an IHG Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Holiday Inn Porto Gaia, an IHG Hotel is a hit with families.

Does Holiday Inn Porto Gaia, an IHG Hotel serve breakfast?

Sure does, buffet breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Holiday Inn Porto Gaia, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Holiday Inn Porto Gaia, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Portuguese cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Porto Gaia, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Porto Gaia, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Porto Gaia, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 250 out of 430 reviews" "
Rating 8 - Good. 139 out of 430 reviews" "
Rating 6 - Okay. 27 out of 430 reviews" "
Rating 4 - Poor. 7 out of 430 reviews" "
Rating 2 - Terrible. 7 out of 430 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Great breakfast. Nice staff and parking was available
Stayed 3 nights in Aug 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time!
Stayed 4 nights in Aug 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

MIguel Angelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

MIguel Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Yan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn't like the service, Tried calling the reception multiple times with no answer, My requests were ignored. The receptionest tried to add an extra charge for the pool usage, although it wasn't mentioned anywhere
Stayed 3 nights in Aug 2024

10/10 Excellent

Abid

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was spacious and clean. The reception staff was cordial.
Stayed 3 nights in Jul 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2024

6/10 Okay

Pablo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very unfriendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view. Good service
Stayed 1 night in Jul 2024

10/10 Excellent

Wesley Ramos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't expect a Holiday Inn to be so nice in Europe! The breakfast was super nice.
Stayed 5 nights in Jun 2024

8/10 Good

Madhav

Liked: Cleanliness, staff & service
Decent and clean
Stayed 1 night in Jun 2024

10/10 Excellent

Cearos B T

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent for price and not far from city centre.
Stayed 2 nights in Jun 2024

10/10 Excellent

Walter, Belle Mead

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jun 2024

10/10 Excellent

Zakaria

Liked: Staff & service, property conditions & facilities
Excellent staff. Good food
Stayed 2 nights in Jun 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent family stay but catered to business clients
Location within walking distance to many amenities, parks, shops, restaurants and cafes. Room was very large and quiet with a fridge and 2 bottles of complimentary water and free, reliable wifi. Food for purchase from the bar and restaurant was excellent as were the servers. We did not try the buffet breakfast. Whatever you do, do NOT order room service no matter how exhausted you may be. We were shocked at the poor quality of what we received for breakfast and there is a surcharge. Food was stale, dry and poor quality as if it was prepared hours earlier or reheated from yesterday's leftovers though it was not hot at all. We received hard, dry french fries when we thought we would receive breakfast potatoes, they missed our order of eggs, bacon and sausage was hard and inedible as well. What we thought we fresh fruit bowls were full of liquid and soggy as if dumped from a can. It almost seemed as if they were insulted by our request and gave us the restaurants leftovers from the previous day. Needless to say we couldn't eat most of it - what a waste! Other con is there is nothing to do on site for families if tired or need downtime (i.e. a pool). The tv in the room kept breaking up and cutting out and was unreliable. The lobby is nice for lounging as there are a few areas with couches for hanging out and a few tvs showcasing sports as well.
Stayed 4 nights in Jun 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly and helpful. The hotel is not close to much amenities but with a taxi is fine; I prefer not to be in very busy areas. Clean, beautiful hotel. Staff was great!!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Asad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe and clean
Stayed 3 nights in Jun 2024

8/10 Good

Renata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Samir

Stayed 2 nights in Apr 2024

10/10 Excellent

Iddo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Jesus

Stayed 2 nights in Mar 2024

10/10 Excellent

simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel although on first impression you may think its too far away from Porto and doesnt look very attractive from the outside its really whats inside that counts. The breakfast was amazing inc GLUTEN FREE corner with cornflakes & croissants 🙌🙌 The shower in the room had great pressure, an Iron that actually was better than the one at home, a fridge, Great Wifi. Room service, Housekeeping all 1st class and the jewel in the crown was Patricia in the spa!! Best massage yet. Its the staff that make this hotel. Dont worry about location UBER is 2 minutes away and this hotel will save you hundreds of pounds compared to porto old town. Great break away
Stayed 4 nights in Feb 2024

10/10 Excellent

Carlos Eduardo

Liked: Cleanliness, staff & service
The water supply was turned off during the night
Stayed 2 nights in Feb 2024