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Neya Porto Hotel

4.0 star property
Family-friendly Porto hotel in Massarelos with a full-service spa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Neya Porto Hotel

Rooftop bar, ocean views, open daily
Rooftop bar, ocean views, open daily
Deluxe Twin Room
Rooftop terrace
Family Room, Garden View | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Parking available
  • Breakfast available
  • Housekeeping
The price is NZ$175
includes taxes & fees
24 Feb - 25 Feb

Explore the area

Map
Rua de Monchique, 35-41, Porto, 4050-394
  • Museum of Port Wine
    ‪3 min walk‬
  • Clerigos Tower
    ‪14 min walk‬
  • Ribeira Square
    ‪15 min walk‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪23 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Suite

Minibar, in-room safe, desk, blackout curtains

Classic Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 48 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite (Duplex)

Superior Suite (Duplex)

Superior Suite (Duplex)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Garden View

Family Room, Garden View

Family Room, Garden View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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Hotel Moon & Sun Porto

Free WiFi
Air conditioning
Breakfast available
Parking available
4.7 out of 5, Exceptional, (1004)
The price is NZ$145
for 1 room
includes taxes & fees
8 Feb - 9 Feb
Hotel Moon & Sun Porto

About the area

Porto

A family-friendly stay in the heart of Porto awaits you at Neya Porto Hotel. Within a 20-minute stroll, you'll find popular places like Ribeira Square and Porto Historic Center. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Viva Porto, serves local cuisine and is open for lunch and dinner. Ultimo is the hotel's own rooftop bar, serving drinks along with lunch and dinner. 1346 square feet (125 square metres) of event facilities include 3 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a free children's club and a snack bar/deli. Continental breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Massarelos hotel include Museum of Port Wine and Alfandega Congress Center.

What's nearby

  • Ribeira Square - 15 min walk
  • Livraria Lello - 15 min walk
  • Porto Cathedral - 18 min walk
  • Porto Historic Center - 19 min walk
  • Porto City Hall - 4 min drive

Getting around

  • Monchique Stop - 3 min walk
  • São Bento Station - 18 min walk
  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 23 min drive

Restaurants

  • ‪Restaurante Alfândega Douro - ‬4 min walk
  • ‪Antiqvvm - ‬9 min walk
  • ‪Taberna Cais das Pedras - ‬5 min walk
  • ‪Digby - ‬8 min walk
  • ‪Casa Mara - ‬5 min walk

About this property

Neya Porto Hotel

Family-friendly Porto hotel in Massarelos with a full-service spa
Neya Porto Hotel offers its guests a full-service spa and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 1346 square feet (125 square metres) and includes a conference centre. A rooftop terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Neya Porto Hotel. Parking is available for a fee.

This 4-star Porto hotel is smoke free.

  • 124 guestrooms or units
  • 5 levels
  • 1346 sq ft of conference space
  • 125 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Neya Porto Hotel offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Porto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ultimo
  • Viva Porto

Things to do

  • Free bicycle rentals
  • Free children's club
  • Full-service spa

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,346 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 20 per day
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 9365

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Frequently asked questions

What is the cancellation policy at Neya Porto Hotel?

Neya Porto Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Neya Porto Hotel?

As of 25 Jan 2025, prices found for a 1-night stay for 2 adults at Neya Porto Hotel on 24 Feb 2025 start from NZ$163.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Neya Porto Hotel?

Yep, Neya Porto Hotel has a self car park for EUR 20 per day.

Are there any beaches close to Neya Porto Hotel?

The closest beach to Neya Porto Hotel is Carneiro Beach (4.2 km).

Is there a spa on site at Neya Porto Hotel?

Yep, there is an onsite spa at Neya Porto Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Is Neya Porto Hotel family-friendly?

You bet! With amenities such as a free children's club and laundry facilities, as well as changing tables and highchairs in the guestrooms, it's no surprise that Neya Porto Hotel is a hit with families.

Does Neya Porto Hotel serve breakfast?

Yep, guests adore the continental brekkie here! Available daily between 7:00 AM and 10:30 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Neya Porto Hotel?

No, Neya Porto Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Neya Porto Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Neya Porto Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Neya Porto Hotel?

No, pets are not allowed.

Neya Porto Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 370 out of 520 reviews" "
Rating 8 - Good. 105 out of 520 reviews" "
Rating 6 - Okay. 28 out of 520 reviews" "
Rating 4 - Poor. 4 out of 520 reviews" "
Rating 2 - Terrible. 13 out of 520 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jilian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Neya Porto. What sold us was the rooms facing the river. The photos depict the amazing views of the river from those rooms. The other great part was the location of it made the hotel very quiet at night. Quick and easy uphill walk to all the restaurants and shops which is exactly what we were looking for. We had an early tour one morning and had to leave for the airport early another so we did the breakfast included option and were really glad we did. Great options for a quick and easy breakfast. Highly recommend this hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Agustín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, restaurant and bar a little overpriced
Stayed 3 nights in Oct 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Fantastic room with river views, helpful staff, great bar. Easy 20 min walk along the river from Ribeira. Would definitely stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria, Guaynabo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Sep 2024

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, beautiful room with an amazing view of the Douro River and Gaia. parking was available with tight quarters. Food was ok for breakfast though found the rooftop food less desk.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gayan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly staff! Great service! Highly recommend
Stayed 4 nights in Sep 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel in Porto. A short walk to the waterfront and lots of shopping dining, activities. Highly recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

JUANITA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here the day before we had to leave Portugal and we needed a place with parking for our rental car. Check in went smoothly, the parking garage was clean, safe and secure. The location was walking distance to the Ribeira. And our River View room was the perfect way to end our Portugal trip!!! Opening the window doors and just sitting out watching the boats on the river was a highlight! Staff was all great and the hotel was gorgeous!
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah, Philadelphia

Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Stayed 3 nights in Sep 2024

2/10 Terrible

rosa

Stayed 1 night in Oct 2024

4/10 Poor

Margarita

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing. I will not recommend it to no one.
Stayed 3 nights in Sep 2024

10/10 Excellent

Candice

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Jayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three night business trip
Perfect stay, thank you!
Stayed 3 nights in Oct 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, nice room, breakfast buffet is fabulous and healthy, dinner was good, however, service takes a long time in restaurants, no facecloths or kleenex in room
Stayed 4 nights in Sep 2024

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the NEYA hotel. I would highly recommend anyone considering it. It is a long the Duoro river with no obstructions in the stunning view. Very relaxing environment. The breakfast was delicious and always a bonus to have included in the price.
Stayed 3 nights in Sep 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
There included breakfast was beautiful and delicious. The rooms were Christine and the hotel incredibly quiet. I short walked to the historic cultural centre of town and views from every perspective!
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Stayed 2 nights in Aug 2024

10/10 Excellent

Kim

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view from our balcony! Breakfast with wide variety of fresh baked pastries, fresh squeezed juices, cappuccino/espresso/coffee choices, cheeses and prosciutto, fresh eggs and fresh fruit selections. Gracious, welcoming, friendly, helpful staff. Bikes to borrow for the day/hour! Didn’t have kiddos with us but there were lots around and were well accommodated. Staff appeared to speak a variety of languages incl English, at least one spoke French, Spanish.
Stayed 3 nights in Sep 2024

10/10 Excellent

Darshana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking Douro River. Spacious rooms and loved hanging around later in the evenings on roof top cafe. Hotel is very clean and sustainable. Staff were friendly and helpful. Walking distance to riverfront promenade.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vijay Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Avril

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, sense of calm throughout the hotel and little touches to make our stay more special.
Stayed 5 nights in Sep 2024