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Hotel Carol

4.0 star property
Hotel with a 24-hour front desk, near O2 Arena
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Carol

Front of property - evening/night
Reception
Executive Suite
In-room safe, desk, laptop workspace, free WiFi
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Kurta Konrada, 12, Prague, 19000
  • O2 Arena
    11 min walk
  • Prague Market
    6 min drive
  • Palladium Shopping Centre
    7 min drive
  • Prague (PRG-Vaclav Havel)
    24 min drive

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Heating
Free cots/infant beds
LCD TV
Pillow menu
Hairdryer
Private bathroom
Satellite channels
Laptop workspace
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Heating
Free cots/infant beds
LCD TV
Pillow menu
Hairdryer
Private bathroom
Espresso maker
Coffee/tea maker
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Air conditioning
Heating
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Heating
Free cots/infant beds
LCD TV
Pillow menu
2 bedrooms
Hairdryer
Private bathroom
Espresso maker
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Similar properties

Exterior

STAGES HOTEL Prague, a Tribute Portfolio Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (214)
The price is NZ$133
for 1 night
includes taxes & fees
9 Dec - 10 Dec
STAGES HOTEL Prague, a Tribute Portfolio Hotel

About the area

Prague

At Hotel Carol you'll be within a 15-minute walk of O2 Arena and 3.4 km (2.1 mi) from DOX Centre for Contemporary Art. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Jerusalem Prague, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. 2153 square feet (200 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include coworking space. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of airport pick-up service. .Attractions within a 10-minute drive of this 4-property class Prague 9 hotel include Old Town Square and Palladium Shopping Centre.

What's nearby

  • O2 Arena - 11 min walk - 1.0 km
  • Old Town Square - 8 min drive - 6.0 km
  • Wenceslas Square - 9 min drive - 7.0 km
  • Prague Astronomical Clock - 9 min drive - 6.4 km
  • Sex Machines Museum - 9 min drive - 6.5 km

Getting around

  • Divadlo Gong Stop - 2 min walk
  • Prague-Vysocany Station - 14 min walk
  • Vaclav Havel Airport (PRG) - 24 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Bageterie Boulevard - ‬4 min walk
  • ‪Old Armenia - ‬3 min walk
  • ‪Kin & K Bakery - ‬5 min walk
  • ‪Restaurace Beseder - ‬3 min walk

About this property

Hotel Carol

Hotel with a 24-hour front desk, near O2 Arena
There's a restaurant on site. Public spaces have free WiFi. Business amenities include 2 meeting rooms and coworking spaces. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A library, a terrace, and multilingual staff are also featured at the business-friendly Hotel Carol. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Prague hotel.

  • 1 building
  • 67 guestrooms or units
  • 5 levels
  • Conference rooms
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1993
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Lift
  • Smoking in designated areas
  • Dining venue
Hotel Carol offers 67 accommodations with a safe and a hairdryer. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers.

This Prague hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Czech, English, German, Russian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (CZK 490 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CZK 375 for adults and CZK 375 for children
  • A restaurant

Restaurants on site

  • Jerusalem Prague

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,153 square feet of conference space
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CZK 750 per pet, per night, plus a deposit of CZK 2500 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CZK 375 for adults and from CZK 375 for children
  • Airport shuttle fee: CZK 850 per vehicle (maximum occupancy 4)
  • Self-parking fee: CZK 490 per day
  • Pet deposit: CZK 2500 per stay
  • Pet fee: CZK 750 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

Property is also known as

Carol Hotel
Carol Prague
Hotel Carol
Hotel Carol Prague
Hotel Carol Hotel
Hotel Carol Prague
Hotel Carol Hotel Prague

Frequently asked questions

What is the cancellation policy at Hotel Carol?

Hotel Carol offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Carol?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Carol on 26 Nov 2024 start from NZ$85.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Carol?

Yep, Hotel Carol has a self car park for CZK 490 per day. Onsite parking is limited.

Does Hotel Carol serve breakfast?

Yep, buffet brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Carol?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Carol?

Yep, you can grab a meal at Hotel Carol's onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at Hotel Carol?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hotel Carol Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 266 out of 588 reviews" "
Rating 8 - Good. 263 out of 588 reviews" "
Rating 6 - Okay. 47 out of 588 reviews" "
Rating 4 - Poor. 8 out of 588 reviews" "
Rating 2 - Terrible. 4 out of 588 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Štefan

Travelled with family
Liked: Staff & service, amenities
Helpful staff. No air conditioning in the room. Too hot in August... If you bring your car, make sure you book it with the hotel. Don't make a same mistake like I did. It could cost you a lot leaving it out on street.
Stayed 2 nights in Aug 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with easy access transit
This was a nice hotel with generous sized rooms, breakfast included, onsite parking and a tasty restaurant. In spite of some confusion regarding its location, there were trams and even a subway within a 2 block radius that provided quick and easy access to everywhere. Staff were friendly and helpful, making for a very pleasant stay.
Stayed 3 nights in Aug 2024

8/10 Good

Zaneta

Stayed 1 night in Aug 2024

6/10 Okay

Cyra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff was super friendly and the breakfast was good. The hotel is a bit further away from the centre, however the transport system in Prague is easily accessible and well organised. The hotel is only about 2 minutes away from a tram staion that'll take you directly into town. In terms of the property conditions and cleanliness I would have expected a bit more. The room was really hot with the A/C not working. Further, we had found an insect in our bathroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home Away From Home
Hotel Carol is a delightful European hotel. It offers comforts of home with places to sit and relax, shelves with books for guests to read, and garden courtyard, which is where smokers hang out. Others, like me, enjoyed having my afternoon tea in the garden. The hotel also houses a bar/restaurant. The restaurant (Jerusalem) offers Mediterranean fare, You won't go wrong. The staff at Hotel Carol were superb. They answered all my questions about getting around Prague, and, in short, made me feel very at home.
Stayed 8 nights in Jul 2024

6/10 Okay

Nurten, Garfield

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Katherina

Liked: Cleanliness, staff & service, property conditions & facilities
This was my third time staying here. Always had an excellent experience. Staff are fantastic and go above and beyond always. I will be back!
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Pedro Alberto, MB gonnet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a reslly nice place and the staff is excelent
Stayed 3 nights in May 2024

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff extremely friendly and very well versed in English. Abraham and Carel made us feel at home. Location was perfect to the O2 arena and safe area for bars and restaurants. Huge thank you for the upgraded room. We will be back for sure!!
Stayed 1 night in Apr 2024

4/10 Poor

Ronen

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First they didn't get the message I sent through expedia, we had to wait until they changed a room from a double bed, to a room with two single beds, it took a while and we were very tired, odd disappointed with expedia's service, the hotel is not at a four star standard, maybe three barely, uncomfortable beds at all, not only in my opinion, the whole group complained about it, also the showers are very bsmall A large person will experience a problem there
Stayed 4 nights in Feb 2024

10/10 Excellent

Lenka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Katherina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel, stayed 3 nights for a medical trip with a further upcoming trip booked. Staff were fantastic and assisted with all requests for info on touring, transport etc. Also facilitated an early check in and a late check out. The breakfast spread was vast and delicious. The metro and tram lines are right beside the hotel so you can be in central Prague very quickly and easily. Highly recommend this hotel.
Stayed 2 nights in Jan 2024

8/10 Good

Patience

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and most importantly all of the staff were so friendly. I don't mean friendly like a professional would be because it's their job, I mean genuinely friendly. They went out of their way to be as friendly and helpful as possible. The Hotel Carol had everything we needed and the restaurant was good for dinner and better for breakfast. It was just a few blocks from the O2 Arena which was why we were there. If I had one complaint, it would be the design of the shower. There was no shower curtain, just a (less than) half wall of glass that did a poor job of keeping the water in the shower. Otherwise, I could not have asked for a better place to stay
Stayed 1 night in Jan 2024

10/10 Excellent

Faishal

Stayed 3 nights in Dec 2023

10/10 Excellent

JIRI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Thanks to the reception clerk for her willingness!
Stayed 1 night in Nov 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing, all the staff were friendly and helped us with everything. Breakfast was amazing. They have a restaurant part of the hotel which had amazing food. The room was great and the bed was very comfy!!

10/10 Excellent

Maziyar

Stayed 2 nights in Sep 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
strange smell on the room over the nght, the sleep was not possible..
Stayed 1 night in Aug 2023

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay!
We enjoyed our stay! From the reception staff greeting at our arrival to making me tea while waiting in the lobby, and to a wonderful dinner at the Hummus Bar, we had a great time. Room was comfortable and clean, felt like recently remodeled.
Stayed 1 night in May 2023

8/10 Good

Hrachya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay. The hotel room was nice and clean. The metro station was very close so it was easy to quickly get to the city center. The breakfast was sufficient, nothing special. The only thing that bothered us was the bad wifi connection which we did not use once during our stay.
Stayed 4 nights in May 2023

10/10 Excellent

Shiret

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

Nikki

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is in a lovely quiet residential area away from the business of tourists. It has a Tesco extra near and a good few restaurants serving local cuisine around it. The reception and lower level of the hotel is beautiful, very stylish and welcoming. However, we found the rooms to be very basic, very clean but very basic and quite compact. Also the bed has a very hard mattress and only came with 1 pillow each (although we did request extra which were provided). The bathroom again is very clean but very small and only provides one bottle of all in one 'hand, hair and body wash'. Staff were very friendly. I wouldn't stay here again due to the uncomfortable bed.
Stayed 2 nights in Mar 2023

6/10 Okay

Milan

Business traveller
Stayed 1 night in Mar 2023