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Coco de Mer Hotel and Black Parrot Suites

4.0 star property
Stylish hotel on the shore with 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Coco de Mer Hotel and Black Parrot Suites

3 outdoor pools, pool umbrellas, pool loungers
Free self-parking
Front of property - evening/night
Junior Studio Suite
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Gym
    Gym
The price is NZ$613
includes taxes & fees
8 Dec - 9 Dec

Explore the area

Map
Anse Bois de Rose, Praslin Island
  • Grand Anse Beach
    7 min drive
  • Vallee de Mai Nature Reserve
    9 min drive
  • Cote D'Or Beach
    19 min drive
  • Praslin Island (PRI)
    14 min drive

Room options

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Tempur-Pedic bed
  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Living area

Standard Room

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 50 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

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4.5 out of 5, Wonderful, (234)
The price is NZ$1,050
for 1 night
includes taxes & fees
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About the area

Praslin Island

At Coco de Mer Hotel and Black Parrot Suites, you'll be 6.3 km (3.9 mi) from Vallee de Mai Nature Reserve and 8.1 km (5 mi) from Cote D'Or Beach. Highlights at this beachfront hotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The buffet restaurant, Hibiscus Restaurant, serves local cuisine and is open for breakfast, lunch and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and kids' swimming pool. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning buffet breakfast is served between 7:30 AM and 10 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Places within a 30-minute drive of this 4-property class Praslin Island hotel include Anse Lazio Beach and Anse Severe Beach.

What's nearby

  • Vallee de Mai Nature Reserve - 9 min drive - 6.3 km
  • Cote D'Or Beach - 19 min drive - 8.1 km
  • Anse Lazio Beach - 20 min drive - 16.9 km
  • Anse Volbert Beach - 22 min drive - 9.7 km
  • Anse Takamaka Beach - 26 min drive - 13.2 km

Getting around

  • Praslin Island (PRI) - 14 min drive

Restaurants

  • ‪Losean Restaurant - ‬17 min drive
  • ‪Mabuya Beach restaurant - ‬20 min drive
  • ‪Curieuse Restaurant - ‬18 min drive
  • Fish Trap Restaurant
  • ‪Café des Arts - ‬14 min drive

About this property

Coco de Mer Hotel and Black Parrot Suites

Stylish hotel on the shore with 3 outdoor swimming pools
For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Coco de Mer Hotel and Black Parrot Suites, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, a fitness centre and a garden. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Praslin Island hotel.

  • 1 floor
  • 52 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Built in 1990
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Coco de Mer Hotel and Black Parrot Suites offers 52 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes day beds. Tempur-Pedic beds feature premium bedding. A pillow menu is available. 41-cm LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Languages

Afrikaans, Arabic, Dutch, English, French, German, Hindi, Indonesian, Italian, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Ferry terminal shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: EUR 250 to 300 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Hibiscus Restaurant
  • Mango Terrace Bar / Grill

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • 1 floor
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 41-cm LCD TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 200

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: EUR 200

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests planning to depart Seychelles prior to 9 AM are advised to leave Praslin Island the day before their departure and arrange overnight accommodation in Mahe.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Coco de Mer Hotel and Black Parrot Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.54 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 250 to 300 per person
  • Airport shuttle fee: EUR 20 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (from 3 to 13 years old)
  • Early check-in fee: EUR 200 (subject to availability)
  • Late check-out fee: EUR 200 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, Barclaycard, debit cards and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Black Parrot Hotel
Coco Mer Hotel Black Parrot Suites Praslin Island
Coco Mer Black Parrot Suites Praslin Island
Coco Mer Hotel & Black Parrot Suites
Coco Mer Hotel & Black Parrot Suites Praslin Island
Coco Mer Hotel Black Parrot Suites
Coco de Mer Hotel Black Parrot Suites
Coco Mer Black Parrot Suites
Coco Mer Black Parrot Suites
Coco de Mer Hotel and Black Parrot Suites Hotel
Coco de Mer Hotel and Black Parrot Suites Praslin Island
Coco de Mer Hotel and Black Parrot Suites Hotel Praslin Island

Frequently asked questions

Is parking available at Coco de Mer Hotel and Black Parrot Suites?

Yep, Coco de Mer Hotel and Black Parrot Suites has a free self car park. Onsite parking is limited.

How much does it cost to stay at Coco de Mer Hotel and Black Parrot Suites?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Coco de Mer Hotel and Black Parrot Suites on 8 Dec 2024 start from NZ$589.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Coco de Mer Hotel and Black Parrot Suites?

The closest beach to Coco de Mer Hotel and Black Parrot Suites is Cote D'Or Beach (3.9 km).

Is there a spa on site at Coco de Mer Hotel and Black Parrot Suites?

Yep, there is an onsite spa at Coco de Mer Hotel and Black Parrot Suites. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Coco de Mer Hotel and Black Parrot Suites have a pool?

Coco de Mer Hotel and Black Parrot Suites has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Coco de Mer Hotel and Black Parrot Suites?

Coco de Mer Hotel and Black Parrot Suites features 3 outdoor pools, a full-service spa and 2 restaurants. All guestrooms come with deep soaking tubs, Tempur-Pedic beds and premium bedding.

What makes Coco de Mer Hotel and Black Parrot Suites a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Coco de Mer Hotel and Black Parrot Suites.

Are there hot tubs in the rooms at Coco de Mer Hotel and Black Parrot Suites?

No, but there are deep-soaking baths in the guestrooms.

Does Coco de Mer Hotel and Black Parrot Suites serve breakfast?

You bet, buffet breakfast is on offer daily between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Coco de Mer Hotel and Black Parrot Suites?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Coco de Mer Hotel and Black Parrot Suites?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Coco de Mer Hotel and Black Parrot Suites?

Check-in begins at noon. Check-out time is 10 AM.

Are pets allowed at Coco de Mer Hotel and Black Parrot Suites?

No, pets and service animals are not allowed.

Is there a golf course on site at Coco de Mer Hotel and Black Parrot Suites?

There is a golf course next to Coco de Mer Hotel and Black Parrot Suites.

Coco de Mer Hotel and Black Parrot Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 224 out of 354 reviews" "
Rating 8 - Good. 94 out of 354 reviews" "
Rating 6 - Okay. 27 out of 354 reviews" "
Rating 4 - Poor. 5 out of 354 reviews" "
Rating 2 - Terrible. 4 out of 354 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Coco De Mer hotel was delightful and exactly what we needed. The peaceful ambiance allowed us to fully relax, and the staff were amazing—always smiling, very helpful, and welcoming. Hotel manager Ash was particularly impressive, taking the time to walk around and introduce himself. Tharindu was also fantastic, greeting us with open arms. We organized a wedding anniversary dinner, and it was just beautiful. The accommodations were comfortable and well-maintained, adding to our sense of contentment. We highly recommend Coco Der Mer for anyone seeking a tranquil getaway with outstanding hospitality.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful and very relaxing.
Stayed 2 nights in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Black Parrot Suites, Praslin
We stayed in Black Parrot Suite 3 which had everything which we needed including a magnificent view from the balcony. A large room with a sitting area from which to enjoy the aforementioned view. We felt it was worth the extra to stay in the Suites as it had a more upmarket feel and what amounted to an almost private beach. The only downside was that the wifi continually dropped out and sometimes refused to connect on our phones although iPads were generally fine. All of the team with whom we had contact were absolutely lovely and very efficient whether it be in the restaurant, the Suites, reception and even the watersports centre. Breakfasts were very good and the evening buffet (for those on half board) was varied. Would we stay again? As an upmarket property away from it all then it`s ideal but you do really need a car if you want to get out and about to explore the island.
Stayed 3 nights in Mar 2024

6/10 Okay

Noelle

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Lots of flies in the room. Couldn’t turn on the lights because flies would swarm. Overall staff was friendly but the price we paid to stay in a room full of flies was not up to my standards

10/10 Excellent

Marijana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff. Special mention to Ahmed who was outstanding with his support.
Stayed 5 nights in Jan 2024

10/10 Excellent

Morten

Stayed 1 night in Jan 2024

8/10 Good

kenton, niagara falls

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no acknowledgement for being a VIP gold member or any benefits provided. During check in we were provided with the unifmmfo by a friendly elderly gentleman, but after that we were just provided with a key to our room and nothing else. No explanation as to where the room was or where our luggage was.
Stayed 2 nights in Sep 2023

10/10 Excellent

Riley

Stayed 5 nights in Jul 2023

10/10 Excellent

Emil Jerzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2023

10/10 Excellent

Petr

Stayed 2 nights in Jun 2023

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family of 4 of us stayed at the Coco de Mer for 14 days in May 2023. We really loved the holiday and the location, nice, and quiet, enjoyed the relaxation. My Mom had the accident, the staff was really very attentive and understanding. Many thanks to Collette and Harry and others during the food servings and Ahmed for organizing our trips and excursions and also my Dad's birthday cake. We really had a great time.
Stayed 14 nights in May 2023

10/10 Excellent

Yonatan

Liked: Property conditions & facilities, room comfort
pretty good
everything was good. the dinner price was very high and since the hotel is far from the island center we had to pay it
Stayed 1 night in Apr 2023

10/10 Excellent

Christiane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous little hideaway
Lovely little hideaway. Pretty units overlooking the beach and ocean. Staff was very attentive and can't fault any of them. It's a little cut off so you would need taxis or a rental car to get around. Food was great too :)
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
I liked the hotel and everything about it. But I think in general to stay less days in Praslin island and longer in La Digue works better.
Stayed 2 nights in Mar 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, peaceful and quiet. Very friendly and accommodating staff. Had free shuttle bus to Anse Lazio which was fabulous. Food was decent. Beach was ok, lots of grass/seaweed on the bottom. Drinks were below average. Don't think they know how to make them. Overall a good experience and would stay again.
Stayed 3 nights in Mar 2023

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and the hotel is superb.
Stayed 7 nights in Jan 2023

10/10 Excellent

Ritesh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing!! It would be great if they add more indian food in the buffet menu

8/10 Good

Maxim, Moormerland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a privately-owned hotel with 52 rooms only. Very friendly staff! Nice location. Comfortable rooms. VERY GOOD restaurant - a-la-carte prices mutch less, compare to outside restaurants. Food is great - everything i tried was testy, fresh, well prepared. Stayed in this hotel 5 days and every day tried different food in the restaurant. Wasn't disappointed - food was great. Negative: This hotel is mentioned as Expedia VIP Access hotel. As Golden Expedia member i was expecting standard addtional perks - room upgrade (if rooms available), SPA discounts, etc. Unfortunately, nobody care that you Expedia Golden client. So, VIP Access status of the hotel not real. The rest - nice hotel to stay. Really noce for it's price (if you can't afford higher priced hotels like Constance, for example). If i would have to stay again on Praslin, i would most probably chose Coco de Mer Hotel again.
Stayed 5 nights in Oct 2022

8/10 Good

Elizabeth

Stayed 3 nights in Sep 2022

10/10 Excellent

Niraj

Travelled with family
Liked: Staff & service, amenities
Fantastic location to enjoy sunset!
Stayed 3 nights in Aug 2022

10/10 Excellent

Fiona

Stayed 6 nights in Aug 2022

10/10 Excellent

Syed

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location itself covers most of the things, it has a beach, kayak and pool side. Moreover the ambiance is amazing for this place
Stayed 1 night in Jul 2022

6/10 Okay

Rasa

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
A disappointing stay. We arrived at the hotel at approximately 1PM and were told our room was not yet ready. After 15-20min wait we were finally able to go to the room and found a used razor blade under the sink which is not only gross but also dangerous. We also did not have towels in the bathroom and almost no toilet paper. The condition of the room was quite poor, the furniture outside was stained. Restaurant service was appalling in our experience. We went to get dinner with friends and waited for the meal for over an hour while our friends have received theirs 20min after ordering. When the food arrived it was not even the correct order not as described in the menu.. needless to say that we left. I have to say though that the staff are are very polite and friendly it is just that the amenities of the property have not been maintained.
Stayed 5 nights in Jul 2022

8/10 Good

Dekel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel has been generally great for us. The room was nice with a view to the sea and was cleaned daily. Staff is usually attentive. Pools are good, especially the upper one for suite guests, although the water in them is a bit cold. The hotel supplies you with small water bottles each day and has several water dispensers for refilling which is convenient. The hotel is located a bit far from pretty much anything else so make sure to have a rental if you're planning to see anything apart from the hotel itself. Also, during our stay the beach was covered in algae and completely unusable. It has to be said that the entire place always seems to be a little untended-to. We ran out of soap in ALL of the bottle holders around the suite, the TV remote batteries ran flat during our stay, and in general everything in the room feels dated (TV, safe, etc). Breakfast was mostly good, except one morning where we spotted ants on the table- we notified the servers, who pretty much stood cross-handed, didn't even clean the table after we moved to another one. The lunch menu is generally good as is the service. Give the dinner a hard pass- the value-for-money proposition is very low, especially the buffet option. There are enough good dinner places around Praslin.
Stayed 12 nights in Jun 2022