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1 Hotel Hanalei Bay

5.0 star property
Luxury resort on the beach, with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 1 Hotel Hanalei Bay

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
Penthouse (Makana)
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Room, 1 King Bed, Club lounge access, Ocean View

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Spa
  • Bar
  • Room service
  • Breakfast available
The price is NZ$1,999
includes taxes & fees
11 Jan - 12 Jan 2025

Explore the area

Map
5520 Ka Haku Road, Princeville, HI, 96722
  • Princeville Golf Club - Prince Course
    1 min walk
  • Hideaways Beach
    3 min walk
  • Princeville Golf Club Prince Course
    5 min walk
  • Princeville, HI (HPV)
    9 min drive

Room options

View all photos for Suite (Napali)

Suite (Napali)

Suite (Napali)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse (Makana)

Penthouse (Makana)

Penthouse (Makana)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
  • Ocean view
  • Sleeps 3
  • 2 King Beds

View all photos for Room, 1 King Bed, Business Lounge Access, Ocean View

Room, 1 King Bed, Club lounge access, Ocean View

Room, 1 King Bed, Business Lounge Access, Ocean View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Living area

Suite, 1 Bedroom, Ocean View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 111 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Separate bedroom
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Pu'u Poa)

Suite (Pu'u Poa)

Suite (Pu'u Poa)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
  • 167 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Queen Beds, Mountain View

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Separate bedroom
  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Terrace, Poolside

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Terrace, Poolside

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Terrace, Ocean View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Queen Beds, Terrace, Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Separate bedroom
  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Separate bedroom
  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Ocean View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Terrace, Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Eco-friendly toiletries, hair dryer, dressing gowns, slippers

Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Separate bedroom
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Mountain View

View from room

Room, 1 King Bed, Terrace, Mountain View

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Oceanfront

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Studio Suite, Oceanfront

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 76 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Terrace, Oceanfront

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Studio Suite, Terrace, Oceanfront

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 76 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Westin Princeville Ocean Resort Villas

Pool
Hot tub
Kids pool
Free WiFi
4.4 out of 5, Excellent, (1000)
The price is NZ$1,062
for 1 room
includes taxes & fees
5 Jan - 6 Jan
The Westin Princeville Ocean Resort Villas

About the area

Princeville

A luxury stay in Princeville awaits you at 1 Hotel Hanalei Bay. You'll be 1.9 km (1.2 mi) from Princeville Makai Golf Club and 6.6 km (4.1 mi) from Princeville Botanical Gardens. Highlights at this beachfront resort include 2 outdoor swimming pools, 2 poolside bars and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body scrubs. The fine-dining restaurant, Restaurant, serves Hawaiian cuisine and is open for breakfast. BAR is the resort's own bar. Spend the day at the beach where you'll find beach club on site, and enjoy the on-site 24-hour gym and kids' club. 5 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a steam room and a children's swimming pool. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 20-minute drive of this 5-property class Princeville resort include Hanalei Bay and Anini Beach.
View more Resorts in PrincevilleOpens in a new window

What's nearby

  • Hideaways Beach - 3 min walk
  • Puupoa Beach - 6 min walk
  • Princeville Makai Golf Club - 3 min drive
  • Hanalei Bay - 14 min drive
  • Anini Beach - 19 min drive

Getting around

  • Lihue, HI (LIH) - 51 min drive

Restaurants

  • ‪Wishing Well Shave Ice - ‬10 min drive
  • ‪Happy Talk Bar & Restaurant - ‬3 min drive
  • ‪Tahiti Nui - ‬10 min drive
  • ‪Kalypso Island Bar & Grill - ‬10 min drive
  • ‪JoJo's Shave Ice - ‬10 min drive

About this property

1 Hotel Hanalei Bay

Luxury resort on the beach, with 2 outdoor pools
1 Hotel Hanalei Bay offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 5 meeting rooms. A children's pool, a terrace, and multilingual staff are also featured at the luxury 1 Hotel Hanalei Bay. You'll have access to the outdoor pool at a partner property. For a fee, parking is available. A complete renovation of 1 Hotel Hanalei Bay was completed in February 2023.

This 5-star Princeville resort is smoke free.

  • 252 guestrooms or units
  • 11 levels
  • 3 buildings
  • 2 bars by the pool
  • Built in 1985
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
1 Hotel Hanalei Bay offers 252 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Princeville resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 15-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 52.36 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 65 for adults and USD 26 for children
  • 2 poolside bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • BAR
  • Coffee Shop
  • Restaurant

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • 24-hour pool access
  • Beach club
  • Beach yoga
  • Bicycle storage
  • Bicycle tours
  • Children's club
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf
  • Kayaking
  • Outdoor pool (guest access)
  • Shopping
  • Steam room
  • Surfing/bodyboarding

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 69.60 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 65 for adults and from USD 26 for children
  • Valet parking fee: USD 52.36 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GE-163-548-3648-01
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is GE-163-548-3648-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy, plus eco-friendly cleaning products.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Free in-room WiFi has a 15-device limit.

Property is also known as

Princeville St. Regis
Regis Resort
St. Regis Princeville
St. Regis Princeville Resort
The St. Regis Princeville Resort
The St Regis Princeville
Princeville Resort
1 Hotel Hanalei Bay Resort
1 Hotel Hanalei Bay Princeville
1 Hotel Hanalei Bay Resort Princeville

Frequently asked questions

What is the cancellation policy at 1 Hotel Hanalei Bay?

1 Hotel Hanalei Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at 1 Hotel Hanalei Bay?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at 1 Hotel Hanalei Bay on 11 Jan 2025 start from NZ$1,875.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at 1 Hotel Hanalei Bay?

Yep, 1 Hotel Hanalei Bay has valet parking with in/out privileges for USD 52.36 per night.

Are there any beaches close to 1 Hotel Hanalei Bay?

Yep, 1 Hotel Hanalei Bay is a short 3-minute walk from Hideaways Beach. Fun beach activities include yoga, snorkelling and scuba diving.

Is there a spa on site at 1 Hotel Hanalei Bay?

Yep, there is an onsite spa at 1 Hotel Hanalei Bay. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as beachside massages.

Does 1 Hotel Hanalei Bay have a pool?

1 Hotel Hanalei Bay has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 24 hours.

What luxury perks are available at 1 Hotel Hanalei Bay?

1 Hotel Hanalei Bay features 2 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and espresso makers.

Is 1 Hotel Hanalei Bay family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that 1 Hotel Hanalei Bay is a hit with families.

Does 1 Hotel Hanalei Bay serve breakfast?

You bet, buffet breakfast is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at 1 Hotel Hanalei Bay?

No, 1 Hotel Hanalei Bay does not offer an airport shuttle service.

Is there a bar or restaurant at 1 Hotel Hanalei Bay?

Yep, they've got a lounge bar and an onsite restaurant that serves Hawaiian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at 1 Hotel Hanalei Bay?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at 1 Hotel Hanalei Bay?

Dogs are welcome at 1 Hotel Hanalei Bay, with food and water bowls on offer.

Is there a golf course on site at 1 Hotel Hanalei Bay?

There is a golf course next to 1 Hotel Hanalei Bay.

1 Hotel Hanalei Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 105 out of 146 reviews" "
Rating 8 - Good. 22 out of 146 reviews" "
Rating 6 - Okay. 11 out of 146 reviews" "
Rating 4 - Poor. 6 out of 146 reviews" "
Rating 2 - Terrible. 2 out of 146 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Unbelievable location. Has to be seen to be believed.
Stayed 6 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Janai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the feel of the Hotel It felt luxurious and tropical. Just what we wanted
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Hotel Fabulous
We spent two nights - wedding night and casual day following despite having a home in Princeville. We had not stayed at the hotel since its renovation (old St. Regis) and it was absolutely stunning. It's very expensive but the quality makes it worth every penny. They gave us an astounding room looking over Bali Hai at sunset and we could have stayed for weeks with that view. Kudos to staff, the kitchen, and housekeeping. Could not have been nicer.
Stayed 2 nights in Aug 2024

8/10 Good

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel and Views
This facility is absolutely stunning with one of the best views on the island. The staff was amazing, friendly and accommodating (except for the concierge). My only complaint was I really missed having a bathroom. These rooms do not come with a bathroom. Our shower was completely open, with no shade or screen for any privacy. Although, that may not be a big deal to the majority of honeymooners who are visiting here, this got old for my husband and I in about 5 min. Also, being the sink is in the middle of the room, if you are blow drying your hair the other person cannot watch TV or anything. The only place to hide is the toilet with the pocket door. In my opinion, this room is really pretty but it is not functional. When I requested a screen for the shower the concierge just gave me a “your SOL” look. Also, breakfast is the way to go at 1 Kitchen, dinner… not so much. The kitchen seems to get overwhelmed pretty easily. Our apps came in 30 seconds before our main course, the recipes were not well thought out. That said, the staff again was amazing. I do recommend staying here, just know what you’re getting into.
Stayed 4 nights in Sep 2024

10/10 Excellent

Christina

Stayed 3 nights in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Walter Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Yufei

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Taufiq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facility is beautiful and the service was top notch. Food great too!
Stayed 5 nights in Aug 2024

6/10 Okay

Azadeh

Travelled with family
Disliked: Cleanliness, staff & service
This is a hotel that benefits from being in one of the most stunning locations in Kauai and the location alone can help you forgive some of the shortcomings. It is advertised as 5 star but I would say it is at best a 4 star hotel with 2 star service. We found it almost strange that basic things like cleaning rooms or emptying bins seemed beyond the staff. Standard rooms are spacious but lack any place for drying clothes which is odd for a beachside resort. When questioned if the hotel had any facilities (eg laundry room - common in all resorts we have stayed in) they seemed almost surprised and said they had hotel dry cleaning available for us to send our swim wear to. The concierge service was never available. Booking anything almost impossible with responses via email or text. Fire alarms were a constant problem due to guests ignoring smoking rules and the hotel unable to manage the situation. Restaurants were over priced for value and given the standard of food available from Hanalei town 10 mins drive away not worth considering.
Stayed 6 nights in Aug 2024

8/10 Good

Gaby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
While the property grounds and the views are amazing, the hotel staff is in need of either more help or more training. We enjoyed our stay and would come back however it does not have a 5 star resort feel. Valet staff and the host for the bar were the most welcoming staff we interacted with.
Stayed 1 night in Jul 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 4 nights in Jul 2024

10/10 Excellent

Liza

Stayed 2 nights in Jul 2024

10/10 Excellent

Swetha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really restful stay. Its been recently refurbished - so all the facilities are sparkling new! Also reflects the chill atmosphere of the island. Wish the parking/valet costs were not mandatory - would make things feel a bit more cost efficient. Will stay again and probably also try their other locations.
Stayed 5 nights in Jul 2024

10/10 Excellent

Malavika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. 1 Kitchen restaurant and staff were great. Spa (Masseuse Machiko) and Concierge (Paul), were great. Weline restaurant needs better service....it took too long to get our food here. They need to stalk their bike fleet with kids bikes. Overall, we had a great stay.
Stayed 6 nights in Jul 2024

10/10 Excellent

Yi Cheng

Stayed 4 nights in Jul 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel we’ve ever been to. Everything was intentionally thought through. The staff were amazing and the views from every angle of the hotel were breathtaking. We will definitely be back.
Stayed 3 nights in Jun 2024

10/10 Excellent

Walter, Carrboro

Stayed 8 nights in Jun 2024

10/10 Excellent

Greg

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Kathleen Waldron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, the service was incredible
Stayed 7 nights in Jun 2024

4/10 Poor

Narek

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING VIEWS, spectacular service. So relaxing and can't wait to come back!
Stayed 1 night in Jun 2024

10/10 Excellent

Bryan Scott, Riverside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent!
Stayed 5 nights in May 2024