6/10 Okay
AMBER
24 Jul 2024
Disliked: Staff & service
Location is good . Quite noisy though as rooms very close to each other
Rooms average and wifi in rooms very poor . Bottle of water provided in the room, on arrival only !! It’s a bit mean as water is very cheap
I booked a massage in the hotel spa. When I arrived I was greeted by a lady , who escorted ne into the room and asked me to undress. She started the massage . She left the room a couple of times - I assumed to get something. When I was asked to turn over , I was shocked to find that the masseuse was a MAN. Change of hands took place without my knowledge and consent. When I complained to the lady she was unapologetic and said she was busy at reception . No remorse was exhibited . I also companies to hotel reception staff who were largely unbothered. As a woman I feel violated - at lack of transparency and remorse . Absolutely shocking
AMBER
Stayed 3 nights in Jul 2024