8/10 Good
Fatma
Travelled with family
25 Dec 2024
Liked: Cleanliness, staff & service, amenities
Point grace is a great quiet property, with very nice staff however we did have a couple things during our stay that unfortunately i cannot give 5 starts for. We book a suite with 2 rooms and a pull out couch in the living room. Unfortunately there was no bedding in any of the closets for the pullout. When i called down to ask for sheets i was told housekeeping had left for the day and they couldnt help me which was baffling, then i said how do you expect us to sleep in a bed with no sheets or blanket. They sent maintenance up with some bedding , no pillows but thankfully the other beds had enough pillows to go around. I also found bugs in the kitchen. They were roaches thank god, i knew i likely wouldnt get a new room but i asked them to spray the kitchen with bug repellent, which they also didnt do. The rooms furniture was also extremely old, the coffee table we were afraid was going to fall apart every time we moved it, and the couch pull out was basically just springs jutting into your back. Other than that the beach is beautiful, its a small hotel so no noise, not many small children. It is well kept, clean. Breakfast was good basics, you can order ala carte if you want but i wouldnt spend the money because we ordered pancakes and it was horrible. The main restaurant food was great but service was extremely slow, took forever to get our food. Its walking distance to major restaurants and the downtown area which was nice
Fatma
Stayed 4 nights in Dec 2024
