6/10 Okay
David
Travelled with partner
5 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities
it was just OK. I would say it failed our expectations for a Ritz Carlton. Underwhelmed for sure for the price. Unimpressed with the concierge..pretty much handled everything ourselves. Bellmen excellent until checkout. We went over New Years. The party was fun. They were a little unorganized because they didn’t advise their staff properly. We thought we were gonna have to pay for all alcohol drinks during the party because that’s what they said the day of party - given that we paid $250 pp for a buffet we were a bit shocked … but then come to find out during dinner, we were able to get open bar drinks as part of the pkg. The token system for after party was just silly. We should not have to buy drinks in advance before drinking them - off-putting if we didn’t drink that much, we could not get the value of the tokens back. Overall food during stay commercialized - nothing really local/ authentic so that was disappointing - it was way overpriced (and we are foodies so we will drop some $$$$) on good food). Go offsite for better food. Bars were OK We had better experiences at seven seas with their bartenders on the beach.I would tell people that if they are expecting a full on premium RITZ experience this is not the RITZ for them (& we have stayed at several other RITZ. Like Dove Mountain, St Thomas & Amalia Island are what RITZ should be) luckily the RITZ did not define our overall experience with Turks. We will be back but we will pick other accommodations.
David
Stayed 7 nights in Dec 2024