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The Sands at Grace Bay

4.0 star property
Family fun on the beach, with 3 outdoor pools, near Grace Bay Beach

Photo gallery for The Sands at Grace Bay

3 outdoor pools
On the beach, white sand, free beach cabanas, sun-loungers
Microwave, coffee/tea maker
Suite, 2 Bedrooms, Ocean View
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
The current price is NZ$1,018
includes taxes & fees
8 Mar - 9 Mar

Explore the area

Map
Grace Bay Beach, Providenciales
  • Grace Bay Beach
    ‪4 min walk‬
  • Providenciales Beaches
    ‪4 min walk‬
  • Salt Mills Plaza
    ‪8 min walk‬
  • Providenciales (PLS-Providenciales Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite (Courtyard)

Junior Suite (Courtyard)

Junior Suite (Courtyard)

Highlights

Air conditioning
TV
Sofa bed - queen
Ceiling fan
Blackout curtains
Hairdryer
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 3
  • 1 Queen Bed

Deluxe Suite, 2 Bedrooms, Oceanfront (Den)

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Microwave
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Oceanfront (Den)

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Microwave
  • Sleeps 8
  • 1 Queen Bed, 1 King Bed and 1 Double Sofa Bed

Room, 2 Bedrooms, Garden View (Den)

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Microwave
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Junior Suite, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, Ocean View

Highlights

Air conditioning
TV
Sofa bed - queen
Ceiling fan
Blackout curtains
Hairdryer
Shower/bath combination
Eco-friendly toiletries
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Bedrooms, Oceanfront

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Microwave
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, Oceanfront

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Microwave
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Bedroom, Oceanfront

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Bedroom, Oceanfront

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Garden View

Junior Suite, Garden View

Junior Suite, Garden View

Highlights

Air conditioning
TV
Sofa bed - queen
Ceiling fan
Blackout curtains
Hairdryer
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View (Den)

Microwave, coffee/tea maker

Suite, 2 Bedrooms, Ocean View (Den)

Highlights

Air conditioning
TV
Sofa bed - queen
Ceiling fan
Blackout curtains
Hairdryer
Shower/bath combination
Eco-friendly toiletries
  • Ocean view
  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Suite, 2 Bedrooms, Ocean View

Suite, 2 Bedrooms, Ocean View

Highlights

Air conditioning
TV
Sofa bed - queen
Ceiling fan
Blackout curtains
Hairdryer
Shower/bath combination
Eco-friendly toiletries
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Garden View

Highlights

Air conditioning
TV
Sofa bed - queen
Ceiling fan
Blackout curtains
Hairdryer
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 1 Queen Bed

Room, 1 Bedroom, Pool View

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Separate bedroom
Hairdryer
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Pool View

Room, 2 Bedrooms, Pool View

Room, 2 Bedrooms, Pool View

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
2 bedrooms
Hairdryer
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 1 Queen Bed

Deluxe Suite, 2 Bedrooms, Oceanfront (Den)

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Microwave
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Separate bedroom
Hairdryer
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Bedrooms, Garden View

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Microwave
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Room, 3 Bedrooms, Oceanfront

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Microwave
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Highlights

Air conditioning
TV
Sofa bed - queen
Ceiling fan
Blackout curtains
Hairdryer
Shower/bath combination
Eco-friendly toiletries
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 3 Bedrooms, Pool View

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Microwave
  • Sleeps 1
  • 3 King Beds

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  • Breakfast included
  • Spa
4.6 out of 5, Wonderful, (1000)
The price is NZ$1,794
for 1 room
includes taxes & fees
18 Mar - 19 Mar
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About the area

Providenciales

A family-friendly stay in Providenciales awaits you at The Sands at Grace Bay. Within a short 5-minute stroll, you'll find popular places like Grace Bay Beach and Providenciales Beaches. Highlights at this beachfront hotel include 3 outdoor swimming pools, a full-service spa and a restaurant. .A relaxing day at Spa Tropique can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Hemingway's, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site gym and outdoor tennis court. Business travelers can take advantage of a meeting room and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a children's swimming pool. Each morning cooked-to-order breakfast is served between 8 AM and 11 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 4-property class Providenciales hotel include Long Bay Beach and Turtle Cove Marina.

What's nearby

  • Grace Bay Beach - 4 min walk - 0.3 km
  • Providenciales Beaches - 4 min walk - 0.4 km
  • The Regent Village Shopping Mall - 9 min walk - 0.8 km
  • Leeward Beach - 8 min drive - 4.9 km
  • Coral Gardens Reef - 8 min drive - 3.5 km

Getting around

  • Providenciales (PLS-Providenciales Intl.) - 17 min drive

Restaurants

  • ‪Barefoot By the Sea at Beaches - ‬19 min walk
  • ‪The Cricketer's Public House - ‬17 min walk
  • ‪Hemingway's - ‬2 min walk
  • ‪Mr. Grouper - ‬12 min walk
  • ‪Circle Bar at the Italian Village - ‬18 min walk

About this property

The Sands at Grace Bay

Family fun on the beach, with 3 outdoor pools, near Grace Bay Beach
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At The Sands at Grace Bay, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. This beach hotel also offers a children's pool, outdoor tennis courts and a hot tub. Self parking is free.

This 4-star Providenciales hotel is smoke free.

  • 114 guestrooms or units
  • 3 levels
  • 6 buildings
  • Deli
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Sands at Grace Bay offers 114 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

Spa Tropique has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to 11 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hemingway's

Things to do

  • 3 outdoor pools
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Personal motorised watercraft
  • Sailing
  • Snorkelling
  • Spa tub
  • Volleyball
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 25.00 for adults and USD 10.00 to 25.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grace Bay Sands
Sands Condo Grace Bay
Sands Grace Bay
Sands At Grace Bay Hotel Providenciales
Sands At Grace Bay Providenciales
Sands At Grace Bay Turks And Caicos/Providenciales
Sands Grace Bay Condo
Sands Grace Bay Hotel
Sands Grace Bay Resort Providenciales
Sands Grace Bay Providenciales
Sands At Grace Bay
The Sands at Grace Bay Hotel
The Sands at Grace Bay Providenciales
The Sands at Grace Bay Hotel Providenciales

Frequently asked questions

What is the cancellation policy at The Sands at Grace Bay?

The Sands at Grace Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Sands at Grace Bay?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at The Sands at Grace Bay on 8 Mar 2025 start from NZ$1,018.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Sands at Grace Bay?

Yep, The Sands at Grace Bay has a free self car park.

Are there any beaches close to The Sands at Grace Bay?

Yep, The Sands at Grace Bay is on Providenciales Beaches, which hotel guests give top marks. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at The Sands at Grace Bay?

Yep, Spa Tropique is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does The Sands at Grace Bay have a pool?

The Sands at Grace Bay has 3 outdoor swimming pools and a kids' pool.

What luxury perks are available at The Sands at Grace Bay?

The Sands at Grace Bay features 3 outdoor pools, a full-service spa and free beach cabanas.

What makes The Sands at Grace Bay a romantic place to stay?

1 hot tub and couples spa treatments, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at The Sands at Grace Bay.

Is The Sands at Grace Bay family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services in the guestrooms, it's no surprise that The Sands at Grace Bay is a hit with families.

Does The Sands at Grace Bay serve breakfast?

Sure does, cooked-to-order brekkie is offered daily between 8 AM and 11 AM.

Is there a free airport shuttle available at The Sands at Grace Bay?

No, The Sands at Grace Bay does not offer an airport shuttle service.

Is there a bar or restaurant at The Sands at Grace Bay?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Sands at Grace Bay?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Sands at Grace Bay?

No, pets are not allowed.

The Sands at Grace Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1000 reviews
Rating 8 - Good. 242 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Recommend 100%
The Sands at Grace Bay was great! The property is not too large like some of the other resorts and feels more private. The scenery was great, easy beach access, clean rooms, screen in balconies, etc. it was great all the way around!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rahsaan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will visit again
Stayed 4 nights in Nov 2024

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay with your family!! Definitely Going back again soon!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice 😊
Stayed 1 night in Nov 2024

10/10 Excellent

Christine A

Liked: Cleanliness, staff & service, property conditions & facilities
The property was absolutely beautiful! The beach is peaceful with the softest sand I have ever felt. The pools are clean and spacious. 5 stars!
Stayed 5 nights in Nov 2024

10/10 Excellent

CARMEN, perth amboy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the resort was very nice and relaxing
Stayed 5 nights in Nov 2024

10/10 Excellent

Teresa, Upper Darby

Travelled with group
The property was very beautiful well maintained and clean. The suites were like apartments clean provided all the amenities one would need (just like home). The screen in patio was a plus very relaxing, the suites were very clean, peaceful, comfortable and quiet. Top notch!
Stayed 3 nights in Nov 2024

10/10 Excellent

GEORGE NELSON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sands property was excellent but the surrounding area needs improvement. We had a fabulous time. The property was beautiful, clean, maintained and the food was great. Will certainly recommend and we will go again.
Stayed 6 nights in Oct 2024

10/10 Excellent

Laura

Stayed 5 nights in Oct 2024

8/10 Good

Briana

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Erica

Stayed 3 nights in Sep 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing beautiful place well organized
Stayed 5 nights in Oct 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed a great girl’s trip. The property is beautiful and everyone was so kind to us.
Stayed 4 nights in Oct 2024

10/10 Excellent

Georgea Nick, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 4 nights in Sep 2024

10/10 Excellent

AMANDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Sands was absolutely amazing. We booked a short stay to get away right after our wedding and it was just what we wanted. Everything was beautiful, the beach was incredibly, and the staff was so nice. Can't wait to come back!
Stayed 4 nights in Oct 2024

10/10 Excellent

john, delmar

Stayed 5 nights in Oct 2024

10/10 Excellent

Jeff, Needham Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise
Stayed 5 nights in Oct 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very nice, and being directly on Grace Bay, this property was excellent
Stayed 3 nights in Oct 2024

8/10 Good

Sunil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Sep 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
The property was amazing, staff was nice. Hotel was easy access to the beach
Stayed 4 nights in Sep 2024

8/10 Good

Raven

Stayed 4 nights in Aug 2024

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sands was amazing. Was greeted with a welcome drink to kick off the vacation. Staff was great, just wish the servers at the Hemingways were a little nicer and focused more on giving guests a better experience.
Stayed 6 nights in Sep 2024

2/10 Terrible

Ajay

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On checking in, we were horrified to see the unhygienic and filthy state of the room and the completely deceptive advertising on their website. The rooms have a terrible smell, a sharp chemical odor making it uninhabitable. The cheap polyester sofas were dusty, lizards in the room. The washbasin has no soap - very unhygienic. We were told to use the soap from the shower area. No napkins in the bathroom. Paint on bathroom near floorboards is peeling and there is mold - a health hazard, tea stains on the table, No glasses for drinking water, There are no phones in the room and the only way to reach reception is through WhatsApp phone call. Dumpster in front. The hotel advertises the beach is less 3 minutes but in reality it is much further, almost a 15-to-20-minute walk. The hotel advertises free breakfast - again a fraudulent claim since they only give $10 coupons to local restaurants which are inadequate for paying for breakfast.In the lobby, they have posted a sign that if guests give them good reviews, they will provide a free gift - which is how they bribe guests into giving good reviews. After checking in when we saw the dirty room my wife was in tears and we had no option but to seek alternative accommodation at the 11th hour. We have been asking the hotel owner for a refund but he has refused. Do not stay at this filthy excuse for a hotel. We paid in advance for a 5 night stay in mid-Sept '24 and have lost so much money. Terrible experience.
Stayed 6 nights in Sep 2024