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Hotel Ms

3.0 star property
Hotel with a 24-hour front desk, near Great Pyramid of Cholula
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ms

Property entrance
Exterior
Reception
Reception
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Portal Guerrero 17, San Pedro Cholula, PUE, 72760
  • San Gabriel Convent
    3 min walk
  • Plaza de la Concordia
    4 min walk
  • Zócalo
    10 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    26 min drive

Room options

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About the area

San Pedro Cholula

Hotel Ms places you steps from Museo de la Ciudad de Cholula and within a short 5-minute stroll of San Gabriel Convent. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a free food/drink shopping service and concierge services. Additionally, you'll find a 24-hour front desk, express check-in and dry cleaning/laundry services. Breakfast is available daily. .Attractions within a 15-minute drive of this 3-property class Cholula hotel include Great Pyramid of Cholula and Angelopolis Commercial Center.

What's nearby

  • Plaza de la Concordia - 4 min walk - 0.4 km
  • Zócalo - 10 min walk - 0.9 km
  • Great Pyramid of Cholula - 10 min walk - 0.9 km
  • La Virgen de los Remedios Sanctuary - 14 min walk - 1.1 km
  • University of the Americas Puebla - 3 min drive - 1.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 25 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 26 min drive

Restaurants

  • ‪Plaza de la Concordia - ‬2 min walk
  • ‪Mesón Garibaldi - ‬2 min walk
  • ‪Churrería las Duyas - ‬1 min walk
  • ‪La Última Estación Restaurantes - ‬5 min walk
  • ‪Chulula Antigua - ‬3 min walk

About this property

Hotel Ms

Hotel with a 24-hour front desk, near Great Pyramid of Cholula
There's a restaurant on site. Public spaces have free WiFi. Hotel Ms also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 3-star San Pedro Cholula hotel is smoke free.

  • 20 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Newspapers in lobby (free)
  • No smoking on site
  • Dining venue
Hotel Ms offers 20 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast available for a fee
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

Property is also known as

MS Cholula
Hotel MS San Pedro Cholula
MS San Pedro Cholula
Hotel MS Hotel
Hotel MS San Pedro Cholula
Hotel MS Hotel San Pedro Cholula

Frequently asked questions

Does Hotel Ms serve breakfast?

Sure does, breakfast is served daily.

Is there a free airport shuttle available at Hotel Ms ?

No, Hotel Ms does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Ms ?

Yep, you can grab a meal at Hotel Ms 's onsite restaurant.

What time are check-in & check-out at Hotel Ms ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Ms ?

No, pets are not allowed.

Hotel Ms Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 66 out of 137 reviews" "
Rating 8 - Good. 50 out of 137 reviews" "
Rating 6 - Okay. 15 out of 137 reviews" "
Rating 4 - Poor. 3 out of 137 reviews" "
Rating 2 - Terrible. 3 out of 137 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in the very good location I did not like that the restaurant opens until 8 am
Stayed 4 nights in May 2019

10/10 Excellent

Tyrone, North carolina

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The only thing we didnt like was that we were told we would have breakfast but when we got downstairs they said no breakfast and we couldn't check in a little eariler but beside that everything else was good
Stayed 1 night in May 2019

10/10 Excellent

Nai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, just don’t eat there!
If you book online through hotels.com or any other site, just go eat somewhere else. Don’t waste your time eating here because you will not get a special rate on their basic breakfast buffet style unless you booked with them direct. I booked two rooms for 4 days and 3 nights btw.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pequeño, bien ubicado, limpio
Excelente hotel, es pequeño, pero cómodo, la gente que me atendió es súper amable, está localizado en los portales del centro de cholula, hay de todo cerca, y el hotel es cómodo, es muy pequeño pero funciona bien. Muy limpio.
Stayed 1 night in Aug 2018

8/10 Good

jin, Houston TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good location
This hotel is located right at the heart of Zócalo (downtown) close to restaurants and shops. Very convenient to walking distance. The only issue is that there is no AC, no elevator, and the rooms are very small. But the hotel is very clean and the beds are confy. The best thing about this hotel is location.
Stayed 2 nights in Mar 2018

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cholula, the magical city
superb stay, fantastic price, service food, everything was superb.
Stayed 4 nights in Jan 2018

8/10 Good

Adolfo

Liked: Cleanliness, staff & service
nice area
Stayed 1 night in Nov 2017

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
Great stay. Room was nice and in great location.
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No ventilation
No air conditioner, and one small window. NO AIR CIRCULATION and NO FAN. It was probably 85 degrees at night time
Stayed 1 night in May 2017

10/10 Excellent

juani, Delaware

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MS
This was my second stay at this hotel . Everything was great as the first time. An will definitely stay again.
Stayed 1 night in Aug 2017

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel MS
As a first time visitor to Cholula, this hotel was clean and located in a great location. Keep in mind A/C is not the norm in this area of MX. The room is smaller than a typical hotel room within the U.S. the staff was diligent and the hotel and rooms were very clean.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth the extra $5
Best one around!!

4/10 Poor

Alexander

Liked: Cleanliness
Disliked: Staff & service, room comfort
Loud hotel with a terrible staff
This experience started out fine. It's a clean hotel with a good location in Cholula. However, there were two major issues I have with this hotel. The first it is the noise at night. Like many places in MX, the halls have an echo. Usually it's a guest or two that makes a little noise coming home, but I could hear the nighttime staff talking and laughing all night. The second issue occurred during checkout. I asked the front desk to call a taxi for us. When it arrived the driver asked for almost 40% more than the regular rate. I just thought he wanted to bargain which is fine, but he wouldnt come off his price. I asked the front desk lady, who personally knew the driver, if he was giving me a fair price and she said "yes it's a good price" even though every online travel tip site said it wasn't. I refused to agree to his amount and immediately found a cab outside for the correct amount. Now I don't mind bargaining with drivers and paying a gringo tax, but for the hotel staff to misquote fair prices to guests that are checking out, it's just sleazy and dishonest.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice location but evening staff very rue
We loved the location of the place as it is right down the plaza. We had an overall nice stay but at the end of the stay, the evening woman lobby staff was trying to overcharge us and was very rude about it. At the end she ended up refunded the money but her attitude was horrible. Disappointing.

8/10 Good

Josh, Cholula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, awesome prices next to the zócalo
Small rooms but very nice, especially considering price. Modern rooms with safe. Either our TV or cable remote didn't work but no biggie. Front desk didn't know hours of local attractions and didn't offer to help find out. There's a restaurant attached. No free breakfast but there's literally dozens of places within a block or two. No elevator but it's only two floors. Tour buses are available from the zócalo. Good Wi-Fi in rooms. No AC.

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience

10/10 Excellent

Emma, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent place to stay.
The place is around a plaza so if you visit in major festivities expect to hear some noise. We were there prior to major Day of the Dead festivities and the noise was close to none. Know that you will not have a hard time finding a place to eat while staying in this location or places to visit. The night receptionist was very helpful in telling us what was happening around town and took the time to print out some locations for us to buy some Talavera and places to visit in Puebla. I cannot say that the morning receptionist had the same attitude but you cannot win it all. The place is very clean, prior to arriving I contacted the hotel about arriving a bit late and were very responsive in all my questions prior to arriving.

8/10 Good

Dora

Liked: Cleanliness, property conditions & facilities
Simple, convenient, clean hotel
The hotel was very clean and well-maintained. The room was comfortable, and reminded me of being in a small, modern European hotel room. The bathroom was very modern and included soap and shampoo. Because the hallway floors are stone rather than carpet, you can hear people’s shoes and suitcases make noise if they are coming through at odd hours. The check-in process was quick, though it took me a little while to realize that the wifi information was printed in a binder inside a drawer in the room (I’m used to getting it on a little slip of paper or it being printed on a placard at the front desk). The hotel is directly in the plaza, which means you’ll hear everything happening outside if your room is near the front of the hotel. I stayed over Thursday and Friday nights, and there was music happening late into the night. I am a light sleeper, so had to turn on my white noise app and use ear plugs to get to sleep. It’s reasonably priced and centrally located (within walking distance to the piramide/pyramid, several churches, tons of restaurants, and the main souvenir shopping district).

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia placentera
Viajamos de fin de semana y nuestra estancia fue muy placentera, habitación pequeña pero cómoda y con todo lo indispensable, servicio, atención y limpieza muy bueno, hotel cerca de todo sin necesidad de coche, sin duda nos volveríamos a hospedar en este hotel en nuestra siguiente visita
Stayed 2 nights in Jan 2020

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with group
La ubicación es muy buena. Justo enfrente de la plaza central
Stayed 3 nights in Nov 2019

10/10 Excellent

María del Carmen Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfecha
El Hotel está muy céntrico y la atención es impecable
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Este hotel MS no respeto mi reservacion hecha por expedia y simplemente dijo que Expedia era la culpable de no tener reesevacion y tampoco ofrecio ningun tipo de solucion.
Stayed 1 night in Oct 2019