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One Puebla Serdan

3.0 star property
Eco-certified hotel in Puebla with free parking

Photo gallery for One Puebla Serdan

Exterior
Superior Room, 1 Queen Bed
Restaurant
Reception
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Free WiFi
The current price is NZ$86
includes taxes & fees
29 Mar - 30 Mar

Explore the area

Map
Av. 15 de Mayo No. 4502, Puebla, PUE, 72023
  • Galerías Serdán
    ‪5 min walk‬
  • Cuauhtemoc Stadium
    ‪8 min drive‬
  • Centro Expositor
    ‪10 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Free bottled water
Cable channels
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

Shower, eco-friendly toiletries, hair dryer, towels

Superior Room, 2 Double Beds

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Free bottled water
Cable channels
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Puebla

One Puebla Serdan puts you in the centre of Puebla, 0.4 km (0.3 mi) from Galerías Serdán and 5.8 km (3.6 mi) from Finsa Industrial Park. Highlights at this eco-friendly hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, a front desk safe and a water dispenser. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3-property class Puebla hotel include Cuauhtemoc Stadium and Estadio de Béisbol Hermanos Serdán.

What's nearby

  • Galerías Serdán - 5 min walk - 0.5 km
  • Finsa Industrial Park - 6 min drive - 5.8 km
  • Zócalo de Puebla - 8 min drive - 5.7 km
  • Cuauhtemoc Stadium - 8 min drive - 8.4 km
  • Centro Expositor - 10 min drive - 8.1 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 29 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Sushimart - ‬4 min walk
  • ‪Chili's - ‬8 min walk
  • ‪Los 3 García - ‬10 min walk
  • ‪Antigua Taquería la Oriental - ‬8 min walk

About this property

One Puebla Serdan

Eco-certified hotel in Puebla with free parking
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. The eco-certified One Puebla Serdan also features laundry facilities, a front desk safe, and a lift. Free self parking is available.

This 3-star Puebla hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 7 levels
  • Built in 2017
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • No smoking on site
  • Water dispenser
  • 1 conference room
One Puebla Serdan offers 126 accommodations with complimentary bottles of water and a hairdryer. LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Exterior

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Puebla Serdan Hotel
One Serdan Hotel
One Serdan
One Puebla Serdan Hotel
One Puebla Serdan Puebla
One Puebla Serdan Hotel Puebla

Frequently asked questions

What is the cancellation policy at One Puebla Serdan?

One Puebla Serdan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at One Puebla Serdan?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at One Puebla Serdan on 29 Mar 2025 start from NZ$86.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at One Puebla Serdan?

Yep, One Puebla Serdan has a free self car park and free RV/bus/truck parking.

Is there a free airport shuttle available at One Puebla Serdan?

No, One Puebla Serdan does not offer an airport shuttle service.

What time are check-in & check-out at One Puebla Serdan?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at One Puebla Serdan?

No, only service animals are allowed.

One Puebla Serdan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 260 out of 425 reviews
Rating 8 - Good. 123 out of 425 reviews
Rating 6 - Okay. 29 out of 425 reviews
Rating 4 - Poor. 5 out of 425 reviews
Rating 2 - Terrible. 8 out of 425 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Emilio

Business traveller
Liked: Cleanliness
I was disappointed waiting for the front desk person, I was supposed to pay a fee of $261.93 because I made a payment through Expedia of $86.46 the total of the hotel was 367.52 and the hotel charged me the full amount and they told me that I had to contact Expedia customer service to be reimbursed for the initial payment. But Expedia doesn't have any phone number to contact them. I would like to be reimbursed for that money 🙁 Thank you
Stayed 5 nights in Nov 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jesús

Stayed 1 night in Aug 2024

10/10 Excellent

Jesús

Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Staff was nice and the room was clean.
Stayed 2 nights in May 2024

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. A lot of restaurants near to go.
Stayed 4 nights in Apr 2024

6/10 Okay

Lori

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was clean and well kept. Our air conditioning didnt function properly and the deadbolt didnt work. We reported these issues upon checkout and we were told both issues would be addressed. For the price paide, we were desappointed.
Stayed 1 night in Apr 2024

10/10 Excellent

Afsaneh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really clean with very friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Porfirio

Stayed 1 night in Mar 2023

8/10 Good

Stephen

Stayed 1 night in Sep 2022

10/10 Excellent

Mary

Stayed 1 night in Aug 2022

8/10 Good

Mary

Stayed 3 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in process. Very friendly staff. Good location. Very small room but clean and good shower. Wifi worked well on the 7th floor. Free parking. Decent value, just doesn't have any distinguishing character whatsoever. Good for one night.
Stayed 1 night in May 2022

10/10 Excellent

anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Puebla Serdan Review
Had a great stay at One Puebla Serdan. Hotel was very clean and the staff was very friendly and helpful. The breakfast buffet was also good.
Stayed 2 nights in Mar 2022

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and like new.
Hotel was very nice and very organized and clean, feels like it is very new. Good breakfast and big TV, and good AC.
Stayed 2 nights in Jan 2022

10/10 Excellent

Lilian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel, muy limpio y el personal siempre amable y atento. Lo único que no me gusto es que entra mucho ruido a las habitaciones.
Stayed 2 nights in Nov 2021

8/10 Good

Martha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ok for a short stay
Th hotel is good, very basic, in your room you will find only the bed(s), a TV, a large table that is also a mini mini closet and the bathroom. Is good to spend no more than 2 night there. My bed was not very confortable also the pillows. I observed the cleaning personal changed everyday the towels, could be a good recommendation to let the guest decide if they want a new one everyday also to be more environmental friendly. Same thing with the breakfast the cups for coffee were disposable, when the other dishes were not.
Stayed 5 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff..........................................
Stayed 1 night in Feb 2021

10/10 Excellent

marisol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 4 nights in Dec 2020

2/10 Terrible

Manuel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Pésima experiencia
El hotel en recepción tenía goteras, se veía descuidado con temas de humedad. En la habitación de repente empezó a oler intensamente a comida porque entiendo que estaban cocinando desde las 5:30 am. El cancel del baño tenía fugas e inundo mientras uno tomaba una ducha. Las almohadas no son cómodas, parecía que estaban rellenas o de mala calidad
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiempo
Entrega a tiempo
Stayed 1 night in Aug 2020