6/10 Okay
Maria, Chelmsford
Travelled with partner
12 Jul 2024
Liked: Cleanliness
On the positive side, the hotel's location is excellent, just off the main square of the historic centre. The decoration and style of hotel is tasteful and very colonial. The price is reasonable and the rooms are nice, clean with plenty of drawers and cupboards and a good size safe. The shower was excellent and the maid was friendly and helpful.
On the negative side the lift was not working and had not been for some months according to previous reviews and there was no porter service. We were lucky because they changed our room to the ground floor as we had a heavy suitcase. The doors had frosted glass panels with thin curtains covering them but you could see inside if you looked close to the glass. The TV only had 8 channels and was a poor selection. The room cards had the hotel name and room number on them, which I would consider a security risk if you lost it or had it stolen. On Expedia it listed bathrobes but there weren't any.
Overall apart from minor niggles the hotel was good clean with excellent location and would stay again.
Maria
Stayed 3 nights in Jul 2024