6/10 Okay
Raquel
11 May 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Raquel
Stayed 2 nights in May 2024
Luxury Palms
3.0 star property
Waterfront hotel with an outdoor pool
Choose dates to view prices
Photo gallery for Luxury Palms
Reviews
7.0
Good
Popular amenities
- PoolPool
- Pet-friendlyPet-friendly
- Air conditioningAir conditioning
- RestaurantRestaurant
- Free WiFiFree WiFi
Explore the area
1971 Blvd. Mariano Matamoros, Tonalá, CHIS, 30507
- Centro de Protección & Conservación de la Tortuga Marina en Chiapas11 min walk
- La Sepultura Biosphere Reserve37 min drive
- Iglesia Vieja41 min drive
Room options
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About the area
Puerto Arista
At Luxury Palms, you'll be 33.1 km (20.6 mi) from La Sepultura Biosphere Reserve and 35 km (21.7 mi) from Iglesia Vieja. Highlights at this beachfront hotel include a restaurant and an outdoor swimming pool. .Spend the day at the beach and enjoy the on-site kids' swimming pool. Added amenities include free Wi-Fi in public areas and a communal living room.
What's nearby
- Centro de Protección & Conservación de la Tortuga Marina en Chiapas - 11 min walk
- La Sepultura Biosphere Reserve - 37 min drive
- Iglesia Vieja - 41 min drive
Getting around
- Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 174 min drive
Restaurants
- Restaurant Flamingos - 16 min walk
- Hiball Bar - 12 min walk
- Restaurante Ocmar - 6 min walk
- Hotel Playa Arista - 4 min walk
- Hotel Restaurante la Puesta del Sol - 7 min walk
About this property
Luxury Palms
Waterfront hotel with an outdoor pool
There's a restaurant on site. Public spaces have free WiFi. Luxury Palms offers its guests an outdoor pool and a children's pool.
This 3-star Tonalá hotel is smoke free.
- 7 guestrooms or units
- Front desk (limited hours)
- Television in lobby
- No smoking on site
- Dining venue
Luxury Palms offers 7 air-conditioned accommodations, with complimentary bottles of water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 60-inch flat-screen televisions come with cable channels. This Tonalá hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Languages
Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- No on-site parking available
Food and drink
- A restaurant
Things to do
- Children's pool
- Outdoor pool
- TV in common areas
Family friendly
- Children's pool
- Outdoor pool
Conveniences
- Limited-hour front desk
Guest services
- Change of bedsheets on request
- Change of towels on request
- Housekeeping on request
- Proposal/romance packages
Outdoors
- On the beach
- Outdoor furniture
Accessibility
- No lift
More
- Communal living room
- Smoke-free property
Room amenities
Bedroom
- Down comforter
- Pillow menu
- Pillowtop mattress
- Premium bedding
Bathroom
- Private bathroom
- Shampoo
- Soap
- Toilet paper
- Towels
Entertainment
- 60-inch flat-screen TV with cable channels
Food and drink
- Free bottled water
Outdoor space
- Balcony
More
- Air conditioning
- Individual decor
- Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
- Pets: MXN 300 per pet, per stay
- Only dogs and cats are allowed
Children and extra beds
- Children are welcome.
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Pet fee: MXN 300 per pet, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts debit cards and cash.
We should mention
- Pool access available from 8:00 AM to 10:00 PM
Property is also known as
Luxury Palms Hotel
Luxury Palms Tonalá
Luxury Palms Hotel Tonalá
Frequently asked questions
Does Luxury Palms have a pool?
Luxury Palms has an outdoor pool and a kids' pool. The pool is open 8:00 AM to 10:00 PM.
What makes Luxury Palms a romantic place to stay?
Romance packages, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Luxury Palms.
Is there a free airport shuttle available at Luxury Palms?
No, Luxury Palms does not offer an airport shuttle service.
Is there a bar or restaurant at Luxury Palms?
Yep, you can grab a meal at Luxury Palms's onsite restaurant.
What time are check-in & check-out at Luxury Palms?
Check-in begins at 3:00 PM. Check-out time is noon.
Luxury Palms Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews" "
10 - Excellent
0
Rating 8 - Good. 1 out of 2 reviews" "
8 - Good
1
Rating 6 - Okay. 1 out of 2 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
9.0/10
Cleanliness
8.0/10
Staff & service
6.0/10
Amenities
8.0/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
8/10 Good
Gladys Paola
Travelled with family
24 Apr 2024
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está muy lindo y perfecto para descansar, lamentablemente anuncian los jacuzzis y zonas de camastro como públicas, cuando en realidad solo son para los miembros… en los restaurantes, pareciera que se molestan por pedirles que te asignen una mejor mesa…
Gladys Paola
Stayed 1 night in Apr 2024