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H10 Tenerife Playa

4.0 star property
Elegant beach hotel and 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for H10 Tenerife Playa

Property grounds
Front of property - evening/night
View from property
Exterior
Minibar, in-room safe, desk, free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Pool
    Pool
  • Gym
    Gym

Explore the area

Map
Avenida Colon, 12, Puerto de la Cruz, Tenerife, 38400
  • Lago Martianez Swimming Pools
    1 min walk
  • Playa Martianez
    2 min walk
  • Casino Puerto de la Cruz
    3 min walk
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    25 min drive

Room options

View all photos for Superior Double Room, Sea View (3 adults)

Minibar, in-room safe, desk, free WiFi

Superior Double Room, Sea View (3 adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Pool View

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Minibar
  • Sleeps 1
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Family Room, Pool View (3 adults)

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View (3 adults)

Highlights

Balcony
Air conditioning
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Minibar
Satellite channels
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Double Room, Sea View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Basic Single Room (No Balcony)

Minibar, in-room safe, desk, free WiFi

Basic Single Room (No Balcony)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Minibar
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Balcony (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Minibar
Satellite channels
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Single Use, Balcony

Minibar, in-room safe, desk, free WiFi

Double Room Single Use, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Minibar
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Minibar
Satellite channels
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Double Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Superior Double Room (3 adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Room, Balcony (Privilege)

Minibar, in-room safe, desk, free WiFi

Room, Balcony (Privilege)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Minibar
Satellite channels
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, free WiFi

Superior Double Room Single Use

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Minibar
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Balcony, Sea View

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Minibar
  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Double Room Single Use, Sea View

Minibar, in-room safe, desk, free WiFi

Superior Double Room Single Use, Sea View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Minibar
  • Sea view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Basic Double Room (No Balcony)

Minibar, in-room safe, desk, free WiFi

Basic Double Room (No Balcony)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Minibar
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony (3 adults)

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony (3 adults)

Highlights

Balcony
Air conditioning
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Minibar
Satellite channels
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, free WiFi

Superior Double Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Sea View

Minibar, in-room safe, desk, free WiFi

Superior Double Room, Sea View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Balcony, Sea View (3 adultos)

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony, Sea View (3 adultos)

Highlights

Balcony
Air conditioning
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Minibar
Satellite channels
  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Double Room (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Balcony

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Minibar
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Pool View

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View

Highlights

Balcony
Air conditioning
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Minibar
Satellite channels
  • Sleeps 4
  • 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Family Room, Pool View

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Minibar
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Double Room Single Use, Balcony, Sea View

Minibar, in-room safe, desk, free WiFi

Double Room Single Use, Balcony, Sea View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Minibar
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Balcony, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony, Sea View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Minibar
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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The price is NZ$307
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includes taxes & fees
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About the area

Puerto de la Cruz

A family-friendly stay in the heart of Puerto de la Cruz awaits you at H10 Tenerife Playa. Within steps you'll find Lago Martianez Swimming Pools and Playa Martianez. Highlights at this beach hotel include 2 restaurants, 2 outdoor swimming pools and a poolside bar. .A day of pampering can include massages and body scrubs along with aromatherapy and mani/pedis. The buffet restaurant, Restaurante El Drago, is open for breakfast, lunch and dinner. Bar Tinerfe is the hotel's own bar. Enjoy the gym, Turkish bath/hammam, sauna and kids' swimming pool. 1496 square feet (139 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of car rentals on site. .In proximity to this 4-property class Puerto de la Cruz hotel you'll find Teide National Park.

What's nearby

  • Lago Martianez Swimming Pools - 1 min walk - 0.1 km
  • Plaza del Charco - 12 min walk - 1.0 km
  • La Paz Lookout - 15 min walk - 1.3 km
  • Taoro Park - 17 min walk - 1.4 km
  • Loro Park - 5 min drive - 2.8 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 25 min drive

Restaurants

  • ‪Bar el Camino - ‬8 min walk
  • ‪Hotel Teide Mar - ‬19 min walk
  • ‪Zicatela - ‬9 min walk
  • ‪Apricot - ‬18 min walk
  • ‪Vinoteca Con Pasión - ‬7 min walk

About this property

H10 Tenerife Playa

Elegant beach hotel and 2 outdoor swimming pools
Some rates at H10 Tenerife Playa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

H10 Tenerife Playa offers its guests 2 outdoor swimming pools, a sauna, a fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1496 square feet (139 square metres) and includes conference space. A rooftop terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly H10 Tenerife Playa.

Smoking is allowed in designated areas at this 4-star Puerto de la Cruz hotel.

  • 1 building
  • 324 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 1496 sq ft of conference space
  • 139 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
H10 Tenerife Playa offers 324 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

Dutch, English, French, German, Italian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Daily breakfast available 7:00 AM to 10:00 AM for a fee: EUR 11 for adults and EUR 5.50 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar Tinerfe
  • Restaurante El Drago
  • Restaurante El Lagar

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,496 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately EUR 11 for adults and from EUR 5.5 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 6:00 PM
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

H10 Playa Tenerife
H10 Tenerife Playa
H10 Tenerife Playa Hotel
H10 Tenerife Playa Hotel Puerto de la Cruz
H10 Tenerife Playa Puerto de la Cruz
Playa Tenerife
Tenerife H10
Tenerife H10 Playa
Tenerife Playa
Tenerife Playa H10
H10 Tenerife Playa Hotel
H10 Tenerife Playa Puerto de la Cruz
H10 Tenerife Playa Hotel Puerto de la Cruz

Frequently asked questions

What is the cancellation policy at H10 Tenerife Playa?

H10 Tenerife Playa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at H10 Tenerife Playa?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at H10 Tenerife Playa on 18 Dec 2024 start from NZ$206.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to H10 Tenerife Playa?

Yep, H10 Tenerife Playa is a short 2-minute walk from Playa Martianez. Fun beach activities include waterskiing and windsurfing.

Does H10 Tenerife Playa have a pool?

H10 Tenerife Playa has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 6:00 PM.

What luxury perks are available at H10 Tenerife Playa?

H10 Tenerife Playa features 2 outdoor pools, a Turkish bath and 2 restaurants.

What makes H10 Tenerife Playa a romantic place to stay?

Ocean-view dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at H10 Tenerife Playa.

Is H10 Tenerife Playa family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that H10 Tenerife Playa is a hit with families.

Does H10 Tenerife Playa serve breakfast?

Sure does, brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at H10 Tenerife Playa?

No, H10 Tenerife Playa does not offer an airport shuttle service.

Is there a bar or restaurant at H10 Tenerife Playa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at H10 Tenerife Playa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at H10 Tenerife Playa?

No, only service animals are allowed.

H10 Tenerife Playa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 132 out of 417 reviews" "
Rating 8 - Good. 189 out of 417 reviews" "
Rating 6 - Okay. 62 out of 417 reviews" "
Rating 4 - Poor. 20 out of 417 reviews" "
Rating 2 - Terrible. 14 out of 417 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly front desk.
Stayed 3 nights in Jul 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location in Puerto De La Cruz, close to shops, restaurants and bars. You do get noise from outside in the sea view rooms. Rooms are smaller than newer hotels but has everything you need. Food was good. Hotel very clean and staff friendly.
View from sea view room.
Stayed 3 nights in Jun 2024

8/10 Good

Helen

Stayed 6 nights in May 2024

6/10 Okay

Lenis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a big problem with A/C during my stay
Stayed 3 nights in Apr 2024

6/10 Okay

priya

Stayed 2 nights in Apr 2024

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrea

Stayed 6 nights in Dec 2023

8/10 Good

Efrain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

6/10 Okay

Edward

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This place needs a lot of work. Very dated. Doors banging loudly because they dont latch properly. The online photos are deceiving. Would not recommend staying here.
Stayed 6 nights in Feb 2023

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff in all departments. All inclusive food buffet well stocked with various fare. Dinner theme nights were great. Tenerife bar staff were very accomodating and the cleaning staff freshened up our room daily
Stayed 7 nights in Jan 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022

6/10 Okay

yaron

Stayed 4 nights in Jul 2022

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 5 nights in Jun 2022

4/10 Poor

Valerie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very Disappointed
On first impression very nice room.However shower overflowed onto floor extractor did not work,neither did air-con nor telephone.Repeated complaints resulted in room change after 5 days.Where cockroaches appeared on second night.Very disappointed
Stayed 7 nights in Apr 2022

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021

6/10 Okay

Keith

Travelled with family
Liked: Cleanliness
Fantastic location but the food is rubbish
The hotel is an amazing location it’s absolutely beautiful lots of restaurants nearby I will give the food in the hotel I miss as a quality is very poor
Hotel food
Stayed 1 night in Sep 2021

6/10 Okay

Brian

Liked: Staff & service
A disappointing stay
On arrival we were allocated a very small room overlooking the street we were expecting a pool or sea view which they changed why not give us the correct room in the first place this seems to be a common occurrence when booking through booking sites. The hotel looks dated and could do with updating. Our shower which was over the bath was not thermostatically controlled and kept fluctuating from very hot to cold which for a child could be dangerous over all disappointed with our stay
Stayed 2 nights in Jun 2021

2/10 Terrible

Shane

Stayed 1 night in May 2021

4/10 Poor

dawid

Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, no parking, service was attentive. Way over priced for what it’s offered. Food is not available at all time as in all inclusive hotels. Staff were polite and helpful.
Stayed 1 night in Apr 2021

6/10 Okay

Jack

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 13 nights in Dec 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
NO parking . Had to park : blocks away and carry my luggage under heavy rain . Front desk was rude . Breakfast was great . Cleaning staff very nice . Pool was loud with noise coming from construction site . I would not go backn
Stayed 3 nights in Dec 2020

10/10 Excellent

Ivan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020

4/10 Poor

Helga, UK

Liked: Cleanliness
Disliked: Property conditions & facilities
Let's start with good points, will be short: - comfy beds, cleaners are good, one of the small pool is heated, location is very good Bad, mainly subjective, please note that: - hotel is a 'brainwashing' one, they welcome you with temperature checking, the lift has 'traffic light system' to condition you to make you familiar with it, they use it to let you know when the restaurant is less busy - food is horrid, I tried breakfast only once, dry, no fresh veggies, some half-fresh fruits, a basically small rounded table with everything on it and on that small area 5-6 restricted direction how to step close to the food preventing you to really see what is on the table and annoying to the score. - in the lift the other entertaining is the techno-world advertising, get used to with AI and how good is to be a female astronaut among others. - you have to wait minutes to the lift as they are small and you are not allowed to use it outside of your 'bubble' despite of wearing masks are compulsory - the hotel is very 'smart', for the key (card) put in the slot the TV turns in to be sure you can't miss the fresh propaganda, everything is smart, if you are EMF sensitive (I am) it's a hell. - there is absolutely no privacy on the balconies, you can see each other, if someone peeps one can see you in your bed from one direction. In past I shall ban this hotel-chain and this is because of being so 'smart' and so eager to push the brainwashing agenda.
Stayed 10 nights in Oct 2020