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Puerto Azul

2.0 star property
Family-friendly hotel with fitness centre and 24-hour front desk
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Puerto Azul

Property entrance
City view from property
Front of property
Economy Double or Twin Room
Exterior

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
  • Gym
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Breakfast available

Explore the area

Map
Calle Del Lomo, 24, Puerto de la Cruz, CN, 38400
  • Plaza del Charco
    3 min walk
  • Dock of Puerto de la Cruz
    4 min walk
  • Puerto de la Cruz Town Hall
    6 min walk
  • Tenerife (TFS-Tenerife South)
    72 min drive

Room options

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace

Superior Double Room, Terrace

Highlights

Terrace
Private bathroom
Desk
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

Highlights

Private bathroom
Desk
Daily housekeeping
In-room safe
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room, Balcony

Double or Twin Room, Balcony

Double or Twin Room, Balcony

Highlights

Balcony
Free cots/infant beds
Private bathroom
Desk
Daily housekeeping
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double or Twin Room

Economy Double or Twin Room

Economy Double or Twin Room

Highlights

Private bathroom
Desk
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Double Bed

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About the area

Puerto de la Cruz

A family-friendly stay in the heart of Puerto de la Cruz awaits you at Puerto Azul. Within steps you'll find Puerto de la Cruz Archaeological Museum and Plaza del Charco within a short 5-minute stroll. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers a fitness centre, a business centre and concierge services. Added amenities include Wi-Fi in public areas and laundry facilities. Continental breakfast is available daily between 8:00 AM and noon. There's also self parking, along with the convenience of train pick-up service. .Sights within a 15-minute walk of this Puerto de la Cruz hotel include Playa del Muelle and Dock of Puerto de la Cruz.

What's nearby

  • Plaza del Charco - 3 min walk
  • Lago Martianez Swimming Pools - 15 min walk
  • Loro Park - 17 min walk
  • Taoro Park - 17 min walk
  • La Paz Lookout - 5 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 32 min drive

Restaurants

  • ‪Hannen Barril - ‬5 min walk
  • ‪Slow Coffee Tenerife - ‬3 min walk
  • ‪Casa Mel - ‬5 min walk
  • ‪Compostelana - ‬5 min walk
  • ‪Tasca el Olivo - ‬6 min walk

About this property

Puerto Azul

Family-friendly hotel with fitness centre and 24-hour front desk
There's a restaurant on site. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a business centre and limo/town car service. A fitness centre, a library, and a terrace are also featured at the family-friendly Puerto Azul. For a fee, parking is available.

This Puerto de la Cruz hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 4 levels
  • Built in 1972
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue
Puerto Azul offers 26 accommodations with a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers. Business-friendly amenities include desks along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: EUR 5 for adults and EUR 5 for children
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 132 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 5 for adults and from EUR 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa and Mastercard. Noise-free guestrooms cannot be guaranteed.

Property Registration Number H38-40158

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Azul Hotel
Azul Puerto
Hotel Puerto Azul
Hotel Puerto Azul Puerto de la Cruz
Puerto Azul Hotel
Puerto Azul Puerto de la Cruz
Puerto Azul Hotel
Hotel Puerto Azul
Puerto Azul Puerto de la Cruz
Puerto Azul Hotel Puerto de la Cruz

Frequently asked questions

What is the cancellation policy at Puerto Azul?

Puerto Azul offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Puerto Azul?

Yep, Puerto Azul has a self car park, for a fee.

Are there any beaches close to Puerto Azul?

Yep, Puerto Azul is a short 6-minute walk from Tenerife Beaches. Fun beach activities include body boarding.

Is Puerto Azul family-friendly?

You bet! With amenities such as a playground, an arcade and laundry facilities, it's no surprise that Puerto Azul is a hit with families.

Does Puerto Azul serve breakfast?

Yep, continental breakfast is on offer daily from 8:00 AM to noon.

Is there a free airport shuttle available at Puerto Azul?

No, Puerto Azul does not offer an airport shuttle service.

Is there a bar or restaurant at Puerto Azul?

Yep, you can grab a meal at Puerto Azul's onsite restaurant.

What time are check-in & check-out at Puerto Azul?

Check-in begins at 2:00 PM. Check-out time is noon.

Puerto Azul Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 29 reviews" "
Rating 8 - Good. 13 out of 29 reviews" "
Rating 6 - Okay. 11 out of 29 reviews" "
Rating 4 - Poor. 3 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

7.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Ok
This hotel is ok but pretty worn out. I talked with the owner and he is getting ready to shut down for a total remodel. It was ok for the price and the rooftop terrace has some great views. Most of the front desk staff speaks English..
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

8/10 Good

Cilla

Liked: Cleanliness, staff & service, room comfort
Basic, good location and value for money.
Very basic hotel which gave me quite a shock on arrival. However the room was sparce but clean. The staff were very obliging and nothing was too much trouble for them. Breakfast was continental but sufficient. Location was perfect for beach and old town, lots of bars and restaurants nearby. The only downside there was no TV in the room but there was a tv lounge with programmes in many languages.
Stayed 2 nights in Feb 2019

8/10 Good

Alex, Bournemouth

Liked: Cleanliness, staff & service, room comfort
Great value hotel, excellent location to explore
Considering the price I was pleasantly surprised. I stayed in 3 hotels during my stay (busy time due to carnival) and this was better than hotels 3 times the price when it came to maintainance, cleanliness and WiFi coverage (which was free). The reception staff were fantastically helpful and courteous. Ok so the breakfast was basic but being in the town center there are many places to go and eat breakfast. I will definitely stay again

6/10 Okay

@awoodvine

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Simple, clean hotel in a great location.
Room was small and adequate. Shower was powerful and hot. Bed comfortable. The hotel is in a quiet area away from traffic so I could have my window open at night without hearing any noise from outside. I needed an iron and the hotel provided me with one to use.

4/10 Poor

Gary, Manchester, UK

Disliked: Property conditions & facilities, room comfort
Hmmm....
Great location, staff were friendly enough but the hotel is more of a hostel than a hotel. Very tired and dark. I had a dreadful dark room with a metal camp bed. I believe all the beds are the same and they are so noisy that as soon as you move in the night the noise wakes you up. Only half of the light bulbs worked. I never ate in the hotel so can"t judge the food but you are surrounded by great restaurants and cafes and really are spoiled for choice. I don't like to give negative comments and I suppose it's my own fault for being a little tight and thinking I had found a bargain.. in hindsight I wish I had paid a hundred or so pounds more and got somewhere more upmarket. I would add that I was a single traveler and so probably got the crappiest room in the hotel. A fellow single guest said that other rooms she had seen into were better than ours! The rooms were cleaned everyday and the maid did a good job. The resort is quite pretty and great for shopping but there isn't much to do for younger people. Kind of reminded me of Bournemouth with sun except they are all middle aged or old Spanish people taking their hols there.

8/10 Good

Baldock, Scotland, UK

Liked: Staff & service, property conditions & facilities
Nice if you want basic accommodation 5 star staff
Very nice staff would return no problems at all the rooms are standard but the staff are very good and very central :)

6/10 Okay

Conny, Zillertal, Austria

Liked: Cleanliness
Hotel Puerto Azul Tenerife
Great location - pretty pedestrian street, very close to all the action in town, waterfront, bars, resto's, shops. Quiet at night. Room service is good and cleans well. Reception is friendly and very helpful. Room is clean, no frills - no luxus, my bed is a bit uncomfortable on one side! But the room has all I need. All in all a good base in town. For those who prefer to spend less on accomodation and more on activities/sights etc, a good place. Not for those who spend thier holiday in the hotel room! I reccommend this for those who need no luxury, and I would stay here again! :)

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Puerto Azul review
Very pleasant stay at Azul. Perfect location with transport, restaurants, sea etc within easy reach. Fabulous staff. Would be bettered with more comfortable beds. Rooms at top with balcony peferred to those lower inward facing ones which are dark and noisy! Recommended!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situado. Habitaciones arregladas y limpias
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 6 nights in Jun 2019

6/10 Okay

Daniil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

4/10 Poor

Mojdeh, Fredrikstad

Disliked: Cleanliness, property conditions & facilities, room comfort
Ikke igjen
Personale i resepsjonen var fantastiske alle sammen. Men resten av stedet av ikke mye å skyte av. Små rom, døra til badet gikk ikke av å lukke igjen! Vi måtte spørre om å bytte håndklær i resepsjonen istedetfor at de ble byttet av rengjørings bemanningen. VEldig lytt, man hører at naboen gjør! Jeg ville nok ikke valgt det hotellet som første valg igjen! Eneste fordelen med hotellet var vel hvor den ligger i forhold til alt annet! Veldig sentralt!

10/10 Excellent

Eira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness
Zentrale Lage, landestypisches Flair
Lage mit großer Auswahl an Lokalen, kleine niedlichen Gassen zum Schauen, man ist im Urlaub in einem anderen Land. Schnell zu Fuß alles zu erreichen.

6/10 Okay

alessio, milano

Liked: Staff & service
Disliked: Room comfort
Albergo vicino al centro storico
L'albergo si trova alle spalle di una parallela che costeggia l'oceano. È un due stelle e non ci si può aspettare molto ma il personale è molto gentile e disponibile come quasi il resto degli isolani a differenza del quasi resto degli italiani. Per il tipo di viaggio che ho fatto è andato piu che bene. Ma devo ringraziare una cara operatrice di Expedia che lo ha trovato per me in base alle mie esigenze...a loro va l'eccellenza...da ora in poi tutti i prossimi viaggi saranno insieme a loro . grazie

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
sehr einfaches Hotel in guter Lage
Insgesamt Schulnote 4+. Sehr freundliches Personal und preisgünstig. WLAN und Safe im Preis inbegriffen. Wände leider so dünn, dass man nachts z.B. die Nachbarn schnarchen hört oder aufs Klo gehen hört. Ausstattung des Zimmers spartanisch. Keine Seife oder Duschzeug im Bad, aber Bett sauber und bequem. Fenster im Bad ließ sich nicht schließen und Steckdose im Zimmer war abenteuerlich lose. Für zwei Sterne fand ich das ok. Mehr Sterne hat das Hotel im jetztigen Zustand aber definitiv nicht verdient. Schade, eigentlich könnte man da mehr drauß machen.

6/10 Okay

maurizio, Aosta,Italia

Liked: Cleanliness, staff & service
hotel per giovani
Ottima posizione della struttura, in pieno centro a Puerto de la Cruz. Le camere non sono certo il massimo: piccole e mal tenute. Buona sistemazione per giovani che non hanno bisogno di particolari comfort.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
entrada.
pongo un 4 en estado o mantenimiento solo por la entrada,no me parecio la entrada de un hotel,pero del resto muy me fui muy satisfecha muchas grasias y asta la proccima chao.

8/10 Good

maurizio, Aosta,Italia

Liked: Cleanliness, staff & service
buona sistemazione
Strutture e camere non sono dotate di grandi confort. L'hotel non è adatto ad una clientela esigente, bisogna adattarsi, ma la posizione in pieno centro a Puerto de la Cruz ne fa un ottimo luogo di soggiorno, accogliente e informale. Non adatto a famiglie. Ottimo per giovani.

8/10 Good

Renate, Ingolstadt, D

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr zu empfehlen!
Eine perfekte Lage sowohl zum Busbahnhof als auch zum Strand bzw. ins Zentrum mit allen Einkaufs- und Einkehrmöglichkeiten sowie das Personal des Hotels sprechen sehr dafür, sich dort einzuquartieren. Die Einzelzimmer sind etwas klein, jedoch ausreichend mit eigenem Bad! Es gibt aber auch wunderbare Doppelzimmer, zum Teil mit Balkon! Die Dachterasse mit Blick auf den Teide fand ich ebenfalls sehr gut! Preis-/Leistungsverhältnis ist mehr als perfekt!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort