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Caracol Plaza

3.5 star property
Beach fun in outdoor pool, near Commercial Walkway
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Caracol Plaza

Living area
Point of interest
Point of interest
View from property
Standard Room, 2 Double Beds, Ocean View | Beach/ocean view

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Room service
  • Parking included

Explore the area

Map
Calle Septima Oriente, esq. 1a Sur, Sector Reforma, Puerto Escondido, OAX, 71980
  • Commercial Walkway
    2 min walk
  • Principal Beach
    7 min walk
  • La Cevicheria el Chilaquiles
    4 min walk
  • Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.)
    9 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Hypo-allergenic bedding
Private bathroom
Hairdryer
Free bottled water
Desk
Daily housekeeping
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

Highlights

Balcony
Air conditioning
Hypo-allergenic bedding
Private bathroom
Hairdryer
Free bottled water
Desk
Daily housekeeping
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Sea View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Street View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room Standard With Street View

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hotel Camino Del Sol

Pool
Kids pool
Parking included
Free WiFi
4.4 out of 5, Excellent, (227)
The price is NZ$167
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hotel Camino Del Sol

About the area

Puerto Escondido

At Caracol Plaza you'll be within just a 10-minute stroll of Commercial Walkway and Principal Beach. Highlights at this beach hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, LA CAVA, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the kids' swimming pool and pool loungers. 3767 square feet (350 square metres) of event facilities include 2 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning continental breakfast is served between 7:30 AM and noon. There's also the convenience of limited parking. .Places within a 15-minute walk of this 3.5-property class Reforma hotel include Zicatela Beach and Marinero Beach.

What's nearby

  • Commercial Walkway - 2 min walk
  • Principal Beach - 7 min walk
  • Zicatela Beach - 7 min walk
  • Carrizalillo Beach - 7 min drive
  • Puerto Angelito Beach - 24 min drive

Getting around

  • Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.) - 9 min drive

Restaurants

  • ‪La Galeria - ‬8 min walk
  • ‪Bendito's Restauurant y pizzeria italiana - ‬6 min walk
  • ‪Sabores de la Costa - ‬5 min walk
  • ‪Micheladas el Adoquin - ‬6 min walk
  • ‪Restaurante Estrella del Mar - ‬7 min walk

About this property

Caracol Plaza

Beach fun in outdoor pool, near Commercial Walkway
Caracol Plaza offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3767 square feet (350 square metres) and includes a conference centre. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Caracol Plaza. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Puerto Escondido hotel.

  • 192 guestrooms or units
  • 3767 sq ft of conference space
  • 350 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Caracol Plaza offers 192 accommodations with complimentary bottles of water and a hairdryer. Rooms open to balconies. Business-friendly amenities include desks and safes. Bathrooms include a shower and complimentary toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to noon for a fee: MXN 150 to 250 for adults and MXN 150 to 250 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • LA CAVA

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference centre (3,767 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Caracol Plaza

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 150 to 250.00 for adults and MXN 150.00 to 250.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 8 AM to 9 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Caracol Plaza
Caracol Plaza Hotel & Resort
Caracol Plaza Hotel & Resort Puerto Escondido
Caracol Plaza Puerto Escondido
Hotel Caracol Plaza Resort Puerto Escondido
Hotel Caracol Plaza Resort
Caracol Plaza Hotel Puerto Escondido
Caracol Plaza Hotel
Caracol Plaza Hotel Resort
Caracol Plaza Hotel
Caracol Plaza Puerto Escondido
Caracol Plaza Hotel Puerto Escondido

Frequently asked questions

What is the cancellation policy at Caracol Plaza?

Caracol Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Caracol Plaza?

Yep, Caracol Plaza has a free self car park. Onsite parking is limited.

Are there any beaches close to Caracol Plaza?

Yep, Caracol Plaza is a short 7-minute walk from Zicatela Beach.

Does Caracol Plaza have a pool?

Caracol Plaza has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8 AM to 9 PM.

What makes Caracol Plaza a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Caracol Plaza.

Does Caracol Plaza serve breakfast?

You bet, continental breakfast is on offer daily from 7:30 AM to noon.

Is there a free airport shuttle available at Caracol Plaza?

No, Caracol Plaza does not offer an airport shuttle service.

Is there a bar or restaurant at Caracol Plaza?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Caracol Plaza?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Caracol Plaza?

No, pets and service animals are not allowed.

Caracol Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 128 out of 376 reviews" "
Rating 8 - Good. 113 out of 376 reviews" "
Rating 6 - Okay. 74 out of 376 reviews" "
Rating 4 - Poor. 33 out of 376 reviews" "
Rating 2 - Terrible. 28 out of 376 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and helpful. The rooms are very spacious. AC blows nice and cold. Wonderful pool with a bar.
Stayed 2 nights in Aug 2024

6/10 Okay

William Edward

Travelled with family
Liked: Staff & service
I didn’t like that the food service would take a long time and sometimes they would forget. Also, the internet was really slow. But other than that, everything was good!
Stayed 5 nights in Jul 2024

6/10 Okay

Yazmin E

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The rooms have spider webs in the córners of the walls, doors. The ceiling fan dirty. The toilet no seat. When I asked about the toilet seat to one of the cleaning staffs. They said “the room is one of the economic room price”. I got so upset. The staff try to change the wording. I told him I didn’t pay cheap for the room.
Stayed 5 nights in Jul 2024

6/10 Okay

Denisse

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

BELZAZAR

Stayed 2 nights in Jul 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

2/10 Terrible

JORGE

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jul 2024

8/10 Good

Brandon

Travelled with family
Stayed 4 nights in Jun 2024

10/10 Excellent

Sonia Noemi

Stayed 3 nights in May 2024

10/10 Excellent

JORGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
neeeds more improve at the restaurant more recently menu the rooms needs a softly matrres was very hard notice don't used a box spring mattress had a big piece concrete at the bottom them the mattress.
Stayed 10 nights in May 2024

10/10 Excellent

Victor

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Gabriel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
At the reception they Charged xtra money
Stayed 1 night in Apr 2024

8/10 Good

Alan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Rigoberto

Disliked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel located very close to the beach of Puerto Escondido, walking distance to "El Adoquin" comercial zone, with a great view to the sea from their restaurant, nice and clean rooms, nothing espectacular but with a nice balcony.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price, we were expecting a much nicer room.
Stayed 3 nights in Feb 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Simple clean and safe with a view
A nice place well located . It is a mexican hotel so expect some oddities in the way things work but it is a safe clean hotel. Breakfast buffet is lacking but this is Mexico not Canada.
Stayed 2 nights in Feb 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
This is a tough one. Lots of good things and lots of bad things. That’s why I rated it average. The checkin was good, and the room was good, nothing to complain about. However, regarding the room, it did not have a refrigerator. I knew that before booking this trip. I was hoping for a little better service down at the pool area. After several calls to the receptionist desk, they finally sent Angel. Even though he had only 15 days of experience, he did a good job, taking care of me, and the other guests down at the pool. I ordered a cheeseburger from Angel, and it was delicious, exactly how I ordered it. My room had a balcony, but there was no table or chairs to sit on. The way everything else was going I decided to not even try to fix the problem. I checked out the following morning and the daytime receptionist couldn’t even give me a receipt or call a taxi. He gave me a piece of paper with instructions on it as to how to get a receipt online. He told me to walk down a very steep road, and I would be able to hail a cab from there, terrible. And if I had had a good experience there, I was planning to spend the rest of my three week vacation at that hotel. But sadly it was not to be. According to my very unofficial count, there were about 10 families there. And they did not have enough staff to handle them, even though the hotel has room for hundreds! 👎
Stayed 1 night in Feb 2024

2/10 Terrible

Manuel

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Horrible stay at hotel, no power and water for more than 5 hrs.. I ended up getting another hotel. They didnt even gave a us a compensation. Will never come back.
Stayed 1 night in Jul 2023

2/10 Terrible

Andres

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service, worse installations
I asked for towels since the second I got there. I called early the next day again, eventually I walked down where tow of the three girls where having a very pleasant conversation while some of us were still waiting for service.
Stayed 1 night in Aug 2023

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023

6/10 Okay

alberto

Stayed 7 nights in Jul 2023

10/10 Excellent

Araceli

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bonita vista, atendiendo muy bien

10/10 Excellent

Miguel O

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Breakfast was good everyday. Helpful staff.
Stayed 3 nights in Jun 2023