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Novotel Puerto Montt

4.0 star property
Hotel in Puerto Montt with sauna and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Puerto Montt

Exterior
Exterior
In-room safe, free cots/infant beds, rollaway beds, free WiFi
Front of property
Interior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
Juan Soler Manfredini 81 Los Lagos, Puerto Montt, CHILE, 123245
  • Mall Paseo Costanera
    1 min walk
  • Casa del Arte Diego Rivera
    5 min walk
  • Dock
    7 min walk
  • Puerto Montt (PMC-Tepual)
    30 min drive

Room options

Superior Room, 1 King Bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
Iron/ironing board
Pet friendly
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Free cots/infant beds
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room with Two Double Beds

Standard Room with Two Double Beds

Standard Room with Two Double Beds

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
Pet friendly
Desk
  • Sleeps 4
  • 2 Double Beds

Standard Room with King Bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
Pet friendly
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds (City Side)

Highlights

Free cots/infant beds
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Heating
Free cots/infant beds
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
Pet friendly
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
ibis Puerto Montt
Pet-friendly
Free WiFi
Restaurant
Breakfast available
4.1 out of 5, Very good, (436)
The price is NZ$77
for 1 night
6 Dec - 7 Dec
ibis Puerto Montt

About the area

Puerto Montt

Novotel Puerto Montt places you steps from Mall Paseo Costanera and within a short 5-minute stroll of Antonio Felmer Museum. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Other amenities include a sauna, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free parking nearby. .Sights within a 10-minute walk of this 4-property class Puerto Montt hotel include Casa del Arte Diego Rivera and Dock.

What's nearby

  • Mall Paseo Costanera - 1 min walk - 0.1 km
  • Dock - 7 min walk - 0.6 km
  • Puerto Montt Cathedral - 7 min walk - 0.6 km
  • Angelmo Fish Market - 3 min drive - 2.6 km
  • Pelluco Beach - 4 min drive - 3.2 km

Getting around

  • La Paloma Station - 7 min drive
  • Puerto Montt (PMC-Tepual) - 30 min drive

Restaurants

  • ‪Clover - ‬3 min walk
  • ‪Dominó Paseo Costanera - ‬2 min walk
  • ‪Té de lluvia - ‬3 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Live Socialbar - ‬6 min walk

About this property

Novotel Puerto Montt

Hotel in Puerto Montt with sauna and 24-hour front desk
As a guest of Novotel Puerto Montt, you'll find a sauna, coffee/tea in common area, and laundry facilities. WiFi is free in public spaces.

This 4-star Puerto Montt hotel is smoke free.

  • 95 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
Novotel Puerto Montt offers 95 accommodations with a safe. This Puerto Montt hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 10,000 per person
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CLP 20000 per accommodation, per stay, plus a deposit of CLP 50000 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 29750 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CLP 10000 per person
  • Pet deposit: CLP 50000 per stay
  • Pet fee: CLP 20000 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CLP 29750 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number 77.565.357-4

Property is also known as

Novotel Puerto Montt Hotel
Novotel Puerto Montt Puerto Montt
Novotel Puerto Montt Hotel Puerto Montt

Frequently asked questions

What is the cancellation policy at Novotel Puerto Montt?

Novotel Puerto Montt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Puerto Montt?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Novotel Puerto Montt on 3 Dec 2024 start from NZ$142.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Novotel Puerto Montt?

The closest beach to Novotel Puerto Montt is Pelluco Beach (3.2 km).

Is Novotel Puerto Montt family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Novotel Puerto Montt is a hit with families.

Does Novotel Puerto Montt serve breakfast?

Sure does, buffet breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Novotel Puerto Montt?

No, Novotel Puerto Montt does not offer an airport shuttle service.

What time are check-in & check-out at Novotel Puerto Montt?

Check-in begins at 3:00 PM. Check-out time is noon.

Novotel Puerto Montt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 129 reviews" "
Rating 8 - Good. 31 out of 129 reviews" "
Rating 6 - Okay. 13 out of 129 reviews" "
Rating 4 - Poor. 4 out of 129 reviews" "
Rating 2 - Terrible. 4 out of 129 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very Good
Stayed 3 nights in Aug 2024

10/10 Excellent

Lynda Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good but not very much
The Hotel is good because of the location. The lights went out and we were stuck for hours. They don´t have stairs and the elevator didn´t work
Stayed 2 nights in Jun 2024

6/10 Okay

Alejandro

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A hotel with poor and very noisy heating system in rooms. Location is not bad, however poor maintenance of the building is obvious....
Stayed 4 nights in Jun 2024

4/10 Poor

Mario, Santiago

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Eventhough the property is quite good, I exeprienced a lack of attention regarding a one night cancellation(out of two). It was an unexpected situation I had to return early, expedia did contact the property, which never reply eventhough i did talk to the front desk manager about the situation and the expedia staff contactong them.
Stayed 2 nights in May 2024

10/10 Excellent

Laura

Stayed 1 night in May 2024

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Muy conveniente para ir de compras
Stayed 2 nights in May 2024

6/10 Okay

Alejandro, Bariloche

Liked: Cleanliness, staff & service, amenities
Impresive sea view, convenient above the shopping mall and downtown. Very friendly and helpfull personel Heating was not working in the room, safe was not working, very noisy breakfast place and relatively small
Stayed 2 nights in May 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great staff and nice accomodations
Stayed 2 nights in Feb 2024

10/10 Excellent

Ronson

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect “Novotel” standards in my opinion. Clean, comfortable and good breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Jorge

Stayed 2 nights in Mar 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Check in was very poor as it is at any Accor hotel. I felt the reception team were very unhelpful. The room was a good size and well appointed, spacious and a lovely sea view. The hotel location is excellent. The breakfast was very good and the staff extremely efficient. I would recommend if staying in the area.
Stayed 1 night in Mar 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with ocean view. Attatched to a great new mall.
Stayed 2 nights in Feb 2024

6/10 Okay

jacqueline

Liked: Cleanliness
Pros: Good view of the bay. Cons: Plumbing problems with no maintenance staff available outside of business hours. The entire hotel lost hot water due to a water line break. The toilet stopped working and their only solution was to move to another room. The AC did not work (entire hotel).
Stayed 4 nights in Feb 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine. The room was large, clean, and a nice balcony overlooking the water. Wifi didn’t work half the time and the entry into the hotel was strange (you couldn’t open the door from the outside but had to wait for someone inside to let you in) but those are relatively minor issues
Stayed 4 nights in Feb 2024

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 4 nights in Feb 2024

6/10 Okay

Carol

Liked: Property conditions & facilities
Disliked: Room comfort
2nd Stay in 3 weeks - this time wasn't as good.
We stayed here on our way south 3 weeks prior and it was amazing. This time, it wasn't because the A/C was broken, and it was uncomfortably hot for sleeping. It's a great location - we walked to/from the bus terminal each time. It's waterfront (I watched dolphins right in front of our room.) All the rooms face the water. The breakfast could use an upgrade. This time, the food warmer for the vegetables and eggs, wasn't warm at 7:30am. Personally, as someone with a lot of food allergies, including eggs, dairy, and gluten, I would love to see more separation as the utensils get used from the eggs to the vegetables, the cheese to the meats, etc. Overall, I would stay here again. Hopefully, the A/C would be working in the summer, though :)
Stayed 1 night in Feb 2024

10/10 Excellent

Constanza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, el personal muy amable y excelente lugar para ir en familia.
Stayed 1 night in Feb 2024

6/10 Okay

Marco

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Uriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2023

2/10 Terrible

mary

Travelled with family
Disliked: Property conditions & facilities
For the past two days, we haven’t had AC, hot water, sink is plugged , no electricity in the bathroom, no wifi today. Very disappointed. Very poor dated hotel.