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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

4.5 star property
Adults-only beachfront hotel with 2 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

2 outdoor pools
Food and drink
2 outdoor pools
Room, 1 King Bed (Paradise) | View from room
On the beach, white sand

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Laundry
  • Spa
  • Housekeeping

Explore the area

Map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    ‪1 min drive‬
  • Petempich Bay
    ‪6 min drive‬
  • Puerto Morelos Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Bathrobes
Deep-soaking bath
Hairdryer
  • Sleeps 3
  • 2 Queen Beds

View all photos for Luxury Suite (Paradise)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Bathrobes
Deep-soaking bath
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Bathrobes
Deep-soaking bath
Hairdryer
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Bathrobes
Deep-soaking bath
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Chillout)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Bathrobes
Deep-soaking bath
Hairdryer
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Bathrobes
Deep-soaking bath
Hairdryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | View from room

Studio, Oceanfront (Paradise)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Bathrobes
Deep-soaking bath
Hairdryer
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Bathrobes
Deep-soaking bath
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Bathrobes
Deep-soaking bath
Hairdryer
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Down duvet
Bathrobes
Deep-soaking bath
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Separate bedroom
Premium bedding
Bathrobes
Deep-soaking bath
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive. You'll be 13.4 km (8.3 mi) from Moon Palace Golf Club and 27.7 km (17.2 mi) from Delfines Beach. Highlights at this all-inclusive hotel include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .With 4 lounge bars to choose from, you can enjoy a drink at the hotel. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free valet parking. .Within a 30-minute drive of this 4.5-property class Puerto Morelos hotel, attractions include Ventura Park Cancun and Riviera Cancun Golf Resort.

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min drive
  • Petempich Bay - 6 min drive
  • Crococun Zoo - 10 min drive
  • Puerto Morelos Beach - 13 min drive
  • Ojo de Agua Beach - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪Market Cafe - ‬14 min drive
  • ‪Sensai - ‬15 min drive
  • ‪Casa del Mar - ‬15 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Moments Lobby Bar - ‬13 min drive

About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Adults-only beachfront hotel with 2 outdoor pools
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers its guests 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

The luxury Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive also features concierge services, dry cleaning/laundry services, and a lift. Free self parking and valet parking are available.

This 4.5-star Puerto Morelos hotel is smoke free.

  • 355 guestrooms or units
  • 5 dining venues
  • 4 bars or lounges
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Coffee shop
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. Smart televisions come with satellite channels.

Bathrooms include baths or showers with a deep soaking bath, bathrobes and hairdryers. This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 9 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Parties and events are allowed on site
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts cash. Parties and events are allowed on site. 

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Frequently asked questions

What is the cancellation policy at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?

Yep, Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?

The closest beach to Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is Delfines Beach (18.9 km).

Is there a spa on site at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?

Yep, there is an onsite spa at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive. You'll enjoy services like massages.

Does Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive have a pool?

Yep, and guests love it! Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive has 2 outdoor swimming pools.

What luxury perks are available at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive features 2 outdoor pools, a full-service spa and 5 restaurants. All guestrooms come with deep soaking tubs, premium bedding and espresso makers.

What makes Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive a romantic place to stay?

Couples spa treatments and couples dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive.

Is Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive family-friendly?

No, Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?

No, Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?

Yep, Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive has 5 restaurants.

What time are check-in & check-out at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?

No, only service animals are allowed.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 357 out of 637 reviews" "
Rating 8 - Good. 142 out of 637 reviews" "
Rating 6 - Okay. 83 out of 637 reviews" "
Rating 4 - Poor. 30 out of 637 reviews" "
Rating 2 - Terrible. 25 out of 637 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to Frank and Lola’s Italian restaurant twice during our 5 night stay. Food, service and staff were outstanding . We were there during a cyclone and our group made the best of it that day and partied in the pool all day (why not we were wet being in the pool anyway). Staff were amazing, allowing us to stay in the pool and then ensuring we got to safety when the peak of the storm hit. Thank you ❤️ Staff throughout the resort were fabulous ! We were a group of ten women. We felt so safe and had amazing time . Love that it’s a smaller resort. We would definitely love to return ! Cheers !
Stayed 5 nights in Oct 2024

8/10 Good

Rosalyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was gorgeous. The pool was beautiful, the staff was great and they had lots of activities to keep everyone entertained. The food, however, was NOT great. The breakfast at the buffet was fine as breakfast goes, the lunch there was TERRIBLE, and dinner was ok - not many options. We ate at the Chill, that was ok, I had a steak taco that needed some seasoning. The Landshark was probably the best one. We couldn't do the Steakhouse during our stay because it was all booked, but we did the Italian. That was really good, but unfortunately both me and my spouse got sick afterwards. So sick, we couldn't separate ourselves from the bathroom the entire night. The drinks were good, especially at the lobby bar. There they don't have frozen drinks, but they do have premium liquor (like Greygoose, etc). You can get frozen drinks at the poolside bars. The Landshark in the evening was very fun. There was a night where they had the silent party, another night was Karaoke - it was a good time. One other thing to note - this resort is adults only, which is great, BUT if you are on the younger side (20s-30s) this resort is NOT for you. It appeals to an older crowd (50s ). I was hoping they would AT LEAST play top 40s music, but the best we got was Disco.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lemar

Stayed 3 nights in Oct 2024

6/10 Okay

Allison, TAMPA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Margaritaville Riviera Maya, and overall, it was a good experience, though there’s room for improvement. The room was spacious and comfortable, and I especially loved the bathtub in the shower – a nice touch for relaxation. Dining at Frank & Lola’s was enjoyable; the food was great, but I wish there were more reservation slots available. It was frustrating to see empty tables yet not many time options. The same goes for JWB Steakhouse, as availability could be better. Activities were fun, especially the foam party, though it would be even better if the DJ portion was longer. It would also be great if activities like this started on Thursdays and continued through the weekend to keep the energy up. The buffet was decent – the food quality was good, but it wasn’t served hot, which took away from the experience. Overall, I’d rate the resort a 6/10. There’s potential here, but a few tweaks would make a big difference in the guest experience.
Stayed 3 nights in Oct 2024

2/10 Terrible

Steven

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Checked in and the room was not ready which is no big deal. We went to the boat house to have lunch and ate there. The food was ok but some of it was cold. We then got our room which we were not even told where it was. We had to ask and a lady in yellow showed us to are room. Got to the swim up which was not really a swim up. You have to walk by three rooms just to get into the water. Later that night I got food poisoning from lunch and was sick. The sink was backed up but maintenance showed up quick and fixed it (best service the whole trip). Next day went to concierge told them and explained the issues we were having with AC, getting sick and lack of beach (even though website and pictures so one) and was told management would get with us. Never got AC fixed or talked to management. Then at license to chill had to wait 30 mins just for water which we only got one and my wife had to go grab the other. Then after a hour waiting on food my wife had to go grab it from the counter as it was sitting there for awhile. Besides all that room service was great and quick. Management doesn’t care about issues even when we checked out early they were going to come talk to us and no one ever showed up.
Stayed 7 nights in Oct 2024

10/10 Excellent

Giselle, Queens

Stayed 4 nights in Sep 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the size of the property
Stayed 5 nights in Oct 2024

10/10 Excellent

Justin

Stayed 4 nights in Oct 2024

8/10 Good

Keely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

8/10 Good

courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an Ocean view swim-out room which was VERY nice, but if you book one bring ear plugs. It is directly above a nightclub that goes until at least 1 AM every night. The staff was very nice, the food was good, the property was clean and presentable, I would definitely return. But again, earplugs.
Stayed 5 nights in Oct 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
No access to beach
Stayed 3 nights in Oct 2024

4/10 Poor

JOANNA

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Smelly rooms rude staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness
Great place
Stayed 5 nights in Sep 2024

6/10 Okay

Luis

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Have few employees that are amazing but another’s don’t have a good costumer service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joszlyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and inviting. The food at each restaurant was delicious and came out in a timely manner. The resort was clean and easy to navigate.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dilmeet, Brampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is an excellent fit if you really want to wind down! The restaurants at fantastic, do visit Frank and Lola’s for Italian cuisine! Staff are amazing!
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very calm, clean place. We enjoyed our stay
Stayed 8 nights in Sep 2024

10/10 Excellent

angela

Stayed 4 nights in Aug 2024

10/10 Excellent

Adonis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RELAXING RESORT!
I absolutely loved this resort! The food, the location, the ambiance! Its all great! 24 hour room service and the food is great! I loved the salmon! They have a great selection of food! The buffet was great as well! And the breakfast in the morning is to die for! Our server Jorge was the best! He works the buffet and sometimes the bar! He needs a promotion! Also our concierge Abel was great also! Overall I had a great experience at this resort, I would definitely recommend it!
Stayed 4 nights in Sep 2024

10/10 Excellent

Kaci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers are amazing & the hotel is beautiful great vacation stay. Would recommend anyone to visit the resort.
Stayed 4 nights in Sep 2024

6/10 Okay

Monique

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
For the most part the stay went well. However, my group Was charged for a taco boat we never received and was told by the server she apologized and that it would be canceled. Still ended up paying and they refuse to refund me our money.
Stayed 3 nights in Sep 2024

10/10 Excellent

Luis, Drums

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing crews they make me feeling like a king
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the resort was excellent. Be prepared there is no swimmable beach near the resort.
Stayed 3 nights in Sep 2024

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property and the staff is amazing! The only downside is the property does not have beach access at this time after being hit by a hurricane this past spring. It is still beautiful and you can hear and see the waves of the ocean. It is also not walkable outside the resort. Even with this items we had a great stay and will return!
Stayed 7 nights in Sep 2024