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Emotions by Hodelpa Puerto Plata

4.0 star property
Family-friendly hotel on the beach, with 3 outdoor pools

Photo gallery for Emotions by Hodelpa Puerto Plata

3 outdoor pools, pool umbrellas, pool loungers
Reception
On the beach, white sand, sun-loungers, beach umbrellas
Minibar, in-room safe, iron/ironing board, free WiFi
2 bars/lounges, poolside bar, beach bar

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
The current price is NZ$553
includes taxes & fees
7 Apr - 8 Apr

Explore the area

Map
Playa Dorada, Puerto Plata, 57000
  • Playa Dorada Golf Course
    ‪6 min walk‬
  • Playa Dorada
    ‪12 min walk‬
  • Embassy of the United States Dominican Republic
    ‪7 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪96 min drive‬

Room options

View all photos for Adults Only Jr. Suite 2 Pax

Shower, free toiletries, hair dryer, towels

Adults Only Jr. Suite 2 Pax

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • 2 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Family Room 2 Pax + 1 Chd

Shower, free toiletries, hair dryer, towels

Deluxe Family Room 2 Pax + 1 Chd

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 3
  • 2 Queen Beds

View all photos for Adults Only Jr. Suite 3 Pax

Shower, free toiletries, hair dryer, towels

Adults Only Jr. Suite 3 Pax

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • 2 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Family Room 2 Pax + 2 Chd

Shower, free toiletries, hair dryer, towels

Deluxe Family Room 2 Pax + 2 Chd

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family Room 2 Pax + 3 Chd

Shower, free toiletries, hair dryer, towels

Deluxe Family Room 2 Pax + 3 Chd

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 5
  • 2 Queen Beds

View all photos for Habitacion Superior 1 Pax + 1 Chd

Shower, free toiletries, hair dryer, towels

Habitacion Superior 1 Pax + 1 Chd

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Adults Only Room 1 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Adults Only Room 1 Pax

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • 74 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

View all photos for Habitacion Superior 3 Pax

Shower, free toiletries, hair dryer, towels

Habitacion Superior 3 Pax

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 3
  • 1 Queen Bed

View all photos for Habitacion Superior 1 Pax

Shower, free toiletries, hair dryer, towels

Habitacion Superior 1 Pax

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 1
  • 1 Queen Bed

View all photos for Habitacion Superior 1 Pax + 2 Chd

Shower, free toiletries, hair dryer, towels

Habitacion Superior 1 Pax + 2 Chd

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Family Room 3 Pax

Shower, free toiletries, hair dryer, towels

Deluxe Family Room 3 Pax

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Family Room 1 Pax + 2 Chd

Shower, free toiletries, hair dryer, towels

Deluxe Family Room 1 Pax + 2 Chd

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 3
  • 2 Queen Beds

View all photos for Habitacion Superior 2 Pax + 1 Chd

Shower, free toiletries, hair dryer, towels

Habitacion Superior 2 Pax + 1 Chd

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Family Room 1 Pax + 3 Chd

Shower, free toiletries, hair dryer, towels

Deluxe Family Room 1 Pax + 3 Chd

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Swim Out 1 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Swim Out 1 Pax

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • 74 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

View all photos for Habitacion Superior 2 Pax + 2 Chd

Shower, free toiletries, hair dryer, towels

Habitacion Superior 2 Pax + 2 Chd

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Family Room 4 Pax

Shower, free toiletries, hair dryer, towels

Deluxe Family Room 4 Pax

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family Room 4 Pax + 1 Chd

Shower, free toiletries, hair dryer, towels

Deluxe Family Room 4 Pax + 1 Chd

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Family Room 1 Pax + 1 Chd

Shower, free toiletries, hair dryer, towels

Deluxe Family Room 1 Pax + 1 Chd

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 2 Queen Beds

View all photos for Adults Only Room 2 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Adults Only Room 2 Pax

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • 74 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Adults Only Room 3 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Adults Only Room 3 Pax

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • 74 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Swim Out 2 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Swim Out 2 Pax

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • 74 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Habitacion Superior 2 pax

Shower, free toiletries, hair dryer, towels

Habitacion Superior 2 pax

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swim Out 3 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Swim Out 3 Pax

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • 74 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Adults Only Jr. Suite 1 Pax

Shower, free toiletries, hair dryer, towels

Adults Only Jr. Suite 1 Pax

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • 2 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Family Room 1 Pax

Shower, free toiletries, hair dryer, towels

Deluxe Family Room 1 Pax

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 1
  • 2 Queen Beds

View all photos for Habitacion Superior 3 Pax +1 Chd

Shower, free toiletries, hair dryer, towels

Habitacion Superior 3 Pax +1 Chd

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Family Room 3 Pax + 1 Chd

Shower, free toiletries, hair dryer, towels

Deluxe Family Room 3 Pax + 1 Chd

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family Room 3 Pax + 2 Chd

Shower, free toiletries, hair dryer, towels

Deluxe Family Room 3 Pax + 2 Chd

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Family Room 2 Pax

Shower, free toiletries, hair dryer, towels

Deluxe Family Room 2 Pax

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 2 Queen Beds

About the area

Puerto Plata

A family-friendly stay in Puerto Plata awaits you at Emotions by Hodelpa Puerto Plata. Within just a 15-minute stroll, you'll find Playa Dorada and Playa Dorada Golf Course. Highlights at this beachfront hotel include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Evolution Spa can include massages along with access to the sauna. The restaurant, Amici, serves Italian cuisine and is open for dinner. With 2 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and kids' club. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a sauna. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Playa Dorada hotel include Malecón De Puerto Plata and Embassy of the United States Dominican Republic.

What's nearby

  • Playa Dorada Golf Course - 6 min walk - 0.6 km
  • Playa Dorada - 12 min walk - 1.1 km
  • Malecón De Puerto Plata - 7 min drive - 6.5 km
  • Embassy of the United States Dominican Republic - 7 min drive - 6.5 km
  • Puerto Plata Cable Car - 9 min drive - 8.7 km

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 24 min drive

Restaurants

  • ‪El Mercado Restaurant - ‬3 min drive
  • ‪Sakura Restaurante Japonés - ‬3 min drive
  • ‪Iberostar Costa Dorada Lobby Bar - ‬3 min drive
  • ‪Gran Ventana Beach Bar - ‬7 min walk
  • ‪MAURO’S - ‬4 min drive

About this property

Emotions by Hodelpa Puerto Plata

Family-friendly hotel on the beach, with 3 outdoor pools
Some rates at Emotions by Hodelpa Puerto Plata are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Emotions by Hodelpa Puerto Plata, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This beach hotel also offers a children's pool, outdoor tennis courts and a sauna.

Smoking is allowed in designated areas at this 4-star Puerto Plata hotel.

  • 425 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 2 bars or lounges
  • Nightclub
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Emotions by Hodelpa Puerto Plata offers 425 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Evolution Spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Languages

English, Spanish

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The price is NZ$704
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Amici
  • Bigaro
  • Ergos
  • Lolita
  • Oregano

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Children's club
  • Children's pool
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkelling
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property is also known as

Emotions Hodelpa Playa Dorada All-inclusive property
Emotions Hodelpa Playa Dorada Hotel Puerto Plata
Hotel Emotions by Hodelpa - Playa Dorada Puerto Plata
Emotions Hodelpa Playa Dorada Puerto Plata
Puerto Plata Emotions by Hodelpa - Playa Dorada Hotel
Hotel Emotions by Hodelpa - Playa Dorada
Emotions Hodelpa Playa Dorada Hotel
Emotions by Hodelpa - Playa Dorada Puerto Plata
Emotions by Hodelpa Playa Dorada
Emotions Hodelpa Playa Dorada
Emotions By Hodelpa Dorada

Frequently asked questions

What is the cancellation policy at Emotions by Hodelpa Puerto Plata?

Emotions by Hodelpa Puerto Plata offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Emotions by Hodelpa Puerto Plata?

As of 1 Apr 2025, prices found for a 1-night stay for 2 adults at Emotions by Hodelpa Puerto Plata on 7 Apr 2025 start from NZ$552.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Emotions by Hodelpa Puerto Plata?

Yep, Emotions by Hodelpa Puerto Plata is a short 12-minute walk from Playa Dorada. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Emotions by Hodelpa Puerto Plata?

Yep, Evolution Spa is available for guests. You'll enjoy services like massages.

Does Emotions by Hodelpa Puerto Plata have a pool?

Emotions by Hodelpa Puerto Plata has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Emotions by Hodelpa Puerto Plata?

Emotions by Hodelpa Puerto Plata features 3 outdoor pools, a full-service spa and a nightclub.

Is Emotions by Hodelpa Puerto Plata family-friendly?

You bet! With amenities such as a children's club, a children's pool and a playground, it's no surprise that Emotions by Hodelpa Puerto Plata is a hit with families.

Is there a free airport shuttle available at Emotions by Hodelpa Puerto Plata?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Emotions by Hodelpa Puerto Plata?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Emotions by Hodelpa Puerto Plata?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Emotions by Hodelpa Puerto Plata?

No, pets are not allowed.

Is there a golf course on site at Emotions by Hodelpa Puerto Plata?

There isn't one on site, but Playa Dorada Golf Course is a short 6-minute walk away.

Emotions by Hodelpa Puerto Plata Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 495 out of 1149 reviews
Rating 8 - Good. 269 out of 1149 reviews
Rating 6 - Okay. 186 out of 1149 reviews
Rating 4 - Poor. 105 out of 1149 reviews
Rating 2 - Terrible. 94 out of 1149 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mabel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen service la comida y el personal
Stayed 3 nights in Dec 2024

6/10 Okay

Alex

Stayed 2 nights in Dec 2024

6/10 Okay

Alex

Liked: Cleanliness, staff & service
The staff were all amazing and I was happy with the service. The restaurant options left a little to be desired and the jacuzzi was cold 😧
Stayed 1 night in Dec 2024

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real nice
Just right all convenient etc
Family Time
Stayed 4 nights in Dec 2024

4/10 Poor

Vicente

Travelled with partner
Liked: Amenities
The food not good
Stayed 2 nights in Dec 2024

10/10 Excellent

Joselin

Liked: Cleanliness, staff & service, property conditions & facilities
Gr8
Stayed 5 nights in Nov 2024

2/10 Terrible

jorge

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

GINA ELIZABETH

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was not a lot of activity in the resort and limited places to eat only one buffet and two restaurants which were italian and dominican because the mexican restaurant was no good. There were no shows to see and not much activities in the resort and the shows were also limited
Stayed 6 nights in Nov 2024

8/10 Good

Glenys, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It needs updating renovations in rooms’area
Stayed 3 nights in Dec 2024

8/10 Good

Yen Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavy rain first night; bathroom flooded. Slept in another room. Upgraded to adult section at my cost….
Stayed 7 nights in Nov 2024

4/10 Poor

RAYSA, bogota

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel need a lot
Stayed 2 nights in Nov 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, ares well kept and cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Erica

Stayed 4 nights in Nov 2024

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien el muchacho de la animación bien chévere las tensiones, el trato fue muy bueno gracias
Stayed 3 nights in Nov 2024

6/10 Okay

roque

Disliked: Staff & service
I didn't like that the pool bar was closed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Arismendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They do extra charge if arrival before 3
Stayed 1 night in Nov 2024

4/10 Poor

Arismendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do extra charge if arrival before 3
Stayed 1 night in Nov 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything, The staff is super helpful and lovebly,The beach and the food, the activities and everything excellent,Thank you it's a beautiful hotel to spend vacation.
Stayed 2 nights in Nov 2024

6/10 Okay

Jhan, paterson

Disliked: Staff & service, property conditions & facilities
The only thing good was the food the res trash
Stayed 2 nights in Nov 2024

10/10 Excellent

joyce

Stayed 1 night in Oct 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
The food restaurant were always closed or full the food selection maybe more spice
Stayed 7 nights in Nov 2024

4/10 Poor

Julissa, Bronx

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel wasnt well kept at. The pools water was full of foam!
Stayed 3 nights in Nov 2024

6/10 Okay

Lina

Liked: Staff & service
There were some bug issues in the rooms but that’s understandable in that weather climate. There were also some repairs that needed to be made for instance a broken staircase that they simply put a tarp over. Then in the arcade some of the ceiling was falling down so we didn’t even let my nieces go in there. It smelled like mold in there too. You had to make a reservation for the restaurants and often times they would say the restaurant was closed. You also could not take any food from the buffet to your room. That was frustrating because sometimes you wanted to have a bit to eat during the closed hours of the buffet. Lastly, the staff would hound you to do the VIP tour to upgrade your stay. Very annoying. We made the most of it and had fun and there were some staff that were amazing like Genisis at the beach snack bar. We have been to the DR three times and would not return to Emotions.
Stayed 7 nights in Nov 2024