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Viva Heavens by Wyndham, A Trademark All Inclusive

4.0 star property
On beach with outdoor pool for sandy fun near Playa Dorada Golf Course

Photo gallery for Viva Heavens by Wyndham, A Trademark All Inclusive

On the beach, white sand, sun-loungers, beach towels
Outdoor pool, open 6:00 AM to 7:00 PM, free pool cabanas, pool umbrellas
Front of property
5 restaurants, breakfast, lunch, dinner served; international cuisine
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Parking included
The current price is NZ$483
includes taxes & fees
1 May - 2 May

Explore the area

Map
Playa Dorada Complex, Puerto Plata, 570000
  • Playa Dorada Golf Course
    ‪1 min walk‬
  • Playa Dorada
    ‪7 min walk‬
  • Embassy of the United States Dominican Republic
    ‪7 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪95 min drive‬

Room options

View all photos for Amnesia 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 1 king size bed, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 48.50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 1 king size bed, handicapped accessible, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 1 king size bed, handicapped accessible, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 38.50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Nirvana)

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed (Nirvana)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 38.50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 2 queen size beds, non-smoking.

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 2 queen size beds, non-smoking.

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 38.50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for All Together Several beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

All Together Several beds, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 48.50 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

View all photos for Amnesia 2 queen size beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 2 queen size beds, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 48.50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bliss 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Bliss 1 king size bed, non-smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 20.50 sq m
  • Sleeps 2
  • 1 King Bed

Room Superior

  • Sleeps 4
  • 2 Single Beds and 2 Double Beds

Room Junior

  • Sleeps 4
  • 2 Single Beds and 2 Double Beds

About the area

Puerto Plata

An all-inclusive stay in Puerto Plata awaits you at Viva Heavens by Wyndham, A Trademark All Inclusive. You'll be steps from Playa Dorada Golf Course and 4.2 km (2.6 mi) from Lorilar Ranch. Highlights at this beachfront resort include 5 restaurants, an outdoor swimming pool and free self-parking. .A day of pampering can include massages, body wraps and mani/pedis. The buffet restaurant, V Kitchen, serves international cuisine and is open for breakfast, lunch and dinner. At the resort's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and outdoor tennis court. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of car rentals on site. .With a stay at this 4-property class Playa Dorada resort, you'll be 6.8 km (4.3 mi) from Amber Museum.
View more Resorts in Puerto PlataOpens in a new window

What's nearby

  • Playa Dorada Golf Course - 1 min walk - 0.1 km
  • Playa Dorada - 7 min walk - 0.7 km
  • Malecón De Puerto Plata - 7 min drive - 6.5 km
  • Embassy of the United States Dominican Republic - 7 min drive - 6.5 km
  • Puerto Plata Cable Car - 9 min drive - 8.7 km

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 22 min drive

Restaurants

  • ‪El Mercado Restaurant - ‬3 min drive
  • ‪Sakura Restaurante Japonés - ‬3 min drive
  • ‪Iberostar Costa Dorada Lobby Bar - ‬3 min drive
  • ‪Mi Bohio Restaurant - ‬6 min drive
  • ‪Gran Ventana Beach Bar - ‬5 min walk

About this property

Viva Heavens by Wyndham, A Trademark All Inclusive

On beach with outdoor pool for sandy fun near Playa Dorada Golf Course
Viva Heavens by Wyndham, A Trademark All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Viva Heavens by Wyndham, A Trademark All Inclusive offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Viva Heavens by Wyndham, A Trademark All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Puerto Plata resort.

  • 180 guestrooms or units
  • 3 levels
  • 5 dining venues
  • Built in 2015
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Viva Heavens by Wyndham, A Trademark All Inclusive offers 180 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and hairdryers. This Puerto Plata resort provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs and body treatments.

Languages

English, French, German, Italian, Spanish

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  • Breakfast included
  • All-inclusive
  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blend
  • Puebla 222
  • Rosmarino
  • Sofrito
  • V Kitchen

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Fitness classes
  • Gym
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • Windsurfing

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests at this property also have access to the resort facilities of neighbouring property Viva Tangerine By Wyndham.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Heavens by Wyndham, A Trademark All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Viva Heavens by Wyndham, A Trademark All Inclusive?

Viva Heavens by Wyndham, A Trademark All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viva Heavens by Wyndham, A Trademark All Inclusive?

As of 1 Apr 2025, prices found for a 1-night stay for 2 adults at Viva Heavens by Wyndham, A Trademark All Inclusive on 1 May 2025 start from NZ$483.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viva Heavens by Wyndham, A Trademark All Inclusive?

Yep, Viva Heavens by Wyndham, A Trademark All Inclusive has a free self car park.

Are there any beaches close to Viva Heavens by Wyndham, A Trademark All Inclusive?

Yep, Viva Heavens by Wyndham, A Trademark All Inclusive is a short 7-minute walk from Playa Dorada. Fun beach activities include yoga, volleyball and snorkelling. You can also find motor boats and boat tours.

Is there a spa on site at Viva Heavens by Wyndham, A Trademark All Inclusive?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a pool?

Viva Heavens by Wyndham, A Trademark All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 6:00 AM to 7:00 PM.

What luxury perks are available at Viva Heavens by Wyndham, A Trademark All Inclusive?

Viva Heavens by Wyndham, A Trademark All Inclusive features an outdoor pool, free pool cabanas and 5 restaurants.

Is Viva Heavens by Wyndham, A Trademark All Inclusive family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Viva Heavens by Wyndham, A Trademark All Inclusive is a hit with families.

Is there a free airport shuttle available at Viva Heavens by Wyndham, A Trademark All Inclusive?

No, Viva Heavens by Wyndham, A Trademark All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Viva Heavens by Wyndham, A Trademark All Inclusive?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Viva Heavens by Wyndham, A Trademark All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Viva Heavens by Wyndham, A Trademark All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Viva Heavens by Wyndham, A Trademark All Inclusive?

There is a golf course next to Viva Heavens by Wyndham, A Trademark All Inclusive.

Viva Heavens by Wyndham, A Trademark All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 319 out of 898 reviews
Rating 8 - Good. 252 out of 898 reviews
Rating 6 - Okay. 151 out of 898 reviews
Rating 4 - Poor. 83 out of 898 reviews
Rating 2 - Terrible. 93 out of 898 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Raj

Disliked: Cleanliness, staff & service, property conditions & facilities
Basically I didn't like anything about this property. Food was bad service bad and wi-fi was even worse. The manager was very rude and just didn't care about the guest so no point even letting her know about the problems. I will never stay at any of the viva resorts. Wyndham really needs to do an inspection on this property.
Stayed 6 nights in Dec 2024

4/10 Poor

Kalpesh

Travelled with family
Disliked: Property conditions & facilities
Not much choice of vegetarian food
Stayed 5 nights in Dec 2024

4/10 Poor

Diana E

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Dec 2024

10/10 Excellent

Rossanna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best food I’ve had in any resort. Loved how they served Dominican dishes which most resort don’t do. The resort can use better entertainment.
Stayed 2 nights in Dec 2024

10/10 Excellent

Harmila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thecstaff was extremely helpful.
Stayed 3 nights in Dec 2024

8/10 Good

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Staff were very nice except one grouchy guy at the beach grill. The rest were all very nice. Our room was spacious but there was not a chair or table as we usually have. We requested a chair and were given a plastic one. Food was good. what we expected for a 3 star experience.
Stayed 7 nights in Dec 2024

8/10 Good

Chunho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Alejandro, Reading

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

marcos

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Elvis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor room wifi
Stayed 4 nights in Dec 2024

10/10 Excellent

Henry

Travelled with partner
Liked: Amenities, property conditions & facilities
El servicio
Stayed 3 nights in Dec 2024

6/10 Okay

arturo

Liked: Staff & service
Old hotel The room had a lot humidity

2/10 Terrible

Lina

Travelled with family
Disliked: Staff & service, property conditions & facilities
Worst Resort Ever
When we there the receptionist was flirting with a gust, the one of the employees offered my kids The manager Marie try to charge me $780.00 for a taxi and last is a all inclusive resort but the only give you one bottle of soda when you comes ask for another they told me no is only to welcome you in.
Stayed 7 nights in Nov 2024

10/10 Excellent

Juan

Stayed 2 nights in Nov 2024

8/10 Good

Romilio

Stayed 2 nights in Nov 2024

6/10 Okay

Viviana

Travelled with family
Disliked: Amenities, property conditions & facilities
This was my first and last tiem in this hotel, for the following reasons. The only two bars dont have alot of choices of drinks and the few ones they use only cheap bottle of licores. Supposedly every day on the schedule they have around 15 activies a day but on my stay they only did 2 max 3 a day. They also have 5 restaurants including the buffet but only the buffet and one other restaurant a la carte is open and when is open they dont have space for booking. In the rooms they have a fridge with only water and sodas. If you are looking for a place to read a book and be alone this is the place.
Stayed 6 nights in Nov 2024

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet small relaxing not so much crowd it
Stayed 6 nights in Nov 2024

8/10 Good

Ramakrishna

Liked: Cleanliness, staff & service, property conditions & facilities
We had very good experience..
Stayed 3 nights in Nov 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good stay overall. The food was just a little bland for my taste but not terrible.
Stayed 4 nights in Nov 2024

10/10 Excellent

Genisis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was nice and helpful and our room was clean. the buffet food was also good. Will definitely come back in the future. Thank vivía heaven by Wyndham for your hospitality!
Stayed 3 nights in Nov 2024

10/10 Excellent

Nancy A

Very peaceful relaxing
Stayed 2 nights in Nov 2024

10/10 Excellent

Darryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable
Stayed 5 nights in Nov 2024

2/10 Terrible

ronny

Disliked: Cleanliness, staff & service, property conditions & facilities
Ac wasn’t working, room was humid which made the floor wet all the time. Walls had mold and water filtration
Stayed 2 nights in Nov 2024

2/10 Terrible

Nathan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Food is terrible, menu is terrible . Unsafe floors in rooms, very slippery and dangerous. Rooms flood when raining. Staff is amazing and work very hard, they were the only good part. Beach terrible and dirty. Seaweed and garbage everywhere. This place should be torn down. Awful.
Stayed 10 nights in Nov 2024