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Barceló Puerto Vallarta - All Inclusive

4.0 star property
Family fun on the beach, with 4 outdoor pools, near Playa Mismaloya

Photo gallery for Barceló Puerto Vallarta - All Inclusive

Deluxe Suite | Balcony view
Sundeck
Free minibar, in-room safe, desk, laptop workspace
Deluxe Suite (Premium Level) | Balcony view
Tennis court

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
The current price is NZ$498
includes taxes & fees
25 Apr - 26 Apr

Explore the area

Map
Km 11.5 Zona Hotelera Sur, Puerto Vallarta, 48300
  • Playa Mismaloya
    ‪3 min walk‬
  • Los Arcos
    ‪2 min drive‬
  • Playa Gemelas
    ‪2 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪49 min drive‬

Room options

View all photos for Grand Master Suite Sea Front View Premium Level

Grand Master Suite Sea Front View Premium Level

Grand Master Suite Sea Front View Premium Level

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
HDTV
  • 208 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
HDTV
Blackout curtains
Ceiling fan
  • 61 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Family Room (Premium Level)

Family Room (Premium Level)

Family Room (Premium Level)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
HDTV
Ceiling fan
  • 68 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Master Suite Sea Front View Premium Level

Master Suite Sea Front View Premium Level

Master Suite Sea Front View Premium Level

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
HDTV
Ceiling fan
  • 136 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
HDTV
Ceiling fan
Separate bedroom
  • 61 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite (Premium Level)

Deluxe Suite (Premium Level)

Deluxe Suite (Premium Level)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
HDTV
Ceiling fan
  • 68 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Puerto Vallarta

An all-inclusive stay in Puerto Vallarta awaits you at Barceló Puerto Vallarta - All Inclusive. Within a 5-minute stroll you'll find Playa Mismaloya and Vallarta Zoo within a 15-minute walk. Highlights at this beachfront property include 5 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at U-Spa can include massages, body scrubs and facials along with aromatherapy and Ayurvedic treatments. The buffet restaurant, La Fuente, serves international cuisine and is open for breakfast, lunch and dinner. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. 6910 square feet (642 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a sauna. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class South Zone property include Bay of Banderas and Los Arcos.

What's nearby

  • Playa Mismaloya - 3 min walk - 0.3 km
  • Vallarta Zoo - 11 min walk - 1.0 km
  • Los Arcos - 2 min drive - 1.7 km
  • Playa Gemelas - 2 min drive - 1.8 km
  • Garza Blanca Beach - 9 min drive - 4.2 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 49 min drive

Restaurants

  • ‪Playa Mismaloya - ‬3 min walk
  • ‪Blanca Blue Restaurant & Lounge - ‬4 min drive
  • ‪BocaDos STK - ‬5 min drive
  • ‪Noi - ‬5 min drive
  • ‪Hiroshi - ‬5 min drive

About this property

Barceló Puerto Vallarta - All Inclusive

Family fun on the beach, with 4 outdoor pools, near Playa Mismaloya
Barceló Puerto Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Barceló Puerto Vallarta - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this property measures 6910 square feet (642 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Barceló Puerto Vallarta - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Puerto Vallarta property.

  • 316 guestrooms or units
  • 9 levels
  • 2 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Conference rooms
  • 6910 sq ft of conference space
  • 642 sq. m of conference space
  • Built in 1990
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Barceló Puerto Vallarta - All Inclusive offers 316 accommodations with free minibar items and a safe. Rooms open to balconies. 40-inch LCD televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

U-Spa has 3 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Capri
  • Don Quijote
  • La Fuente
  • Los Arcos

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Parasailing
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,910 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In the mountains
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Puerto Vallarta - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 75 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barcelo All Inclusive Puerto Vallarta
Barcelo Puerto Vallarta
Barcelo Puerto Vallarta All Inclusive
Puerto Vallarta Barcelo
Puerto Vallarta Barcelo All Inclusive
Barcelo De Mismaloya
Barcelo La Jolla De Mismaloya Puerto Vallarta
Barcelo La Jolla Mismaloya
Barcelo Mismaloya Puerto Vallarta
Barceló Puerto Vallarta All Inclusive
Barceló Puerto Vallarta
Barceló Puerto Vallarta All Inclusive All-inclusive property
Barceló Puerto Vallarta Inclu
Barceló Puerto Vallarta - All Inclusive Puerto Vallarta
Barceló Puerto Vallarta - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Barceló Puerto Vallarta - All Inclusive?

Barceló Puerto Vallarta - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Puerto Vallarta - All Inclusive?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at Barceló Puerto Vallarta - All Inclusive on 25 Apr 2025 start from NZ$498.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Puerto Vallarta - All Inclusive?

Yep, Barceló Puerto Vallarta - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Barceló Puerto Vallarta - All Inclusive?

Yep, Barceló Puerto Vallarta - All Inclusive is a short 3-minute walk from Playa Mismaloya. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Barceló Puerto Vallarta - All Inclusive?

Yep, U-Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Barceló Puerto Vallarta - All Inclusive have a pool?

Yep, and guests love it! Barceló Puerto Vallarta - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Barceló Puerto Vallarta - All Inclusive?

Barceló Puerto Vallarta - All Inclusive features 4 outdoor pools, a full-service spa and 5 restaurants.

What makes Barceló Puerto Vallarta - All Inclusive a romantic place to stay?

Couples spa treatments and beachfront dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Barceló Puerto Vallarta - All Inclusive.

Is Barceló Puerto Vallarta - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Barceló Puerto Vallarta - All Inclusive is a hit with families.

Is there a free airport shuttle available at Barceló Puerto Vallarta - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Barceló Puerto Vallarta - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Barceló Puerto Vallarta - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Barceló Puerto Vallarta - All Inclusive?

No, pets and service animals are not allowed.

Barceló Puerto Vallarta - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1220 out of 2581 reviews
Rating 8 - Good. 710 out of 2581 reviews
Rating 6 - Okay. 350 out of 2581 reviews
Rating 4 - Poor. 155 out of 2581 reviews
Rating 2 - Terrible. 146 out of 2581 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Miriam

Stayed 3 nights in Nov 2024

4/10 Poor

Hilda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Not sure why this place is above 8stars
Pros: the hotel is beautiful, most of the staff is great and some of them were even amazing, just 1 rude guy in the restaurant. It was a good deal money wise for the rating/location. It’s in mismaloya close to the zoo & El Eden. They have a doctor 24/7 in house (not sure if thats so good though, coincidentally he’s the one we had to go see for my son’s food poisoning). Cons: NOT family friendly. There’s mostly older people. The shallow bigger pool is an adults only pool & the smaller deeper pool with the bar in it, is the “family” pool. When we got there multiple guests told us they’d gotten sick, one of them said to stay away from the club sandwich, which we did, but my son ended up getting pretty sick with vomiting, nausea and diarrhea. There were blood stains on a corner of our sheets. Poor food options. You can’t swim out into the ocean because there’s a line of boats that you can’t swim past. Overall, go here if you’re an older person looking for a quiet place and are healthy enough to get through a bad case of food poisoning.
This is the adults only pool
Stayed 5 nights in Dec 2024

8/10 Good

claudia lizette juarez

Stayed 4 nights in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property could use some maintenance items addressed, lots of burnt out light bulbs in halls, stairwells. Room patio door handle was loose and did not lock securely. Buffet was almost the same every day except for an item or two that was featured. Did not try the al a carts as I was a single diner and the dining rooms did not look that inviting, at least the buffet had a beautiful view. Overall I enjoyed a relaxing time. Staff were friendly and Oscar was wonderful in the buffet area.
Stayed 10 nights in Dec 2024

8/10 Good

ponciano, livignston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good and the stuff is friendly
Stayed 9 nights in Dec 2024

4/10 Poor

Edward

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
They have a good buffet. The variety is there and the food is flavorful. The morning egg lady does good. There was a group of 12 that arrived and 9 got sick, they couldn't pin down what caused it. We ate about everything and were fine. The biggest weakness of this facility is the lack customer service the employees have toward guests. The buffet has all these young girls and none of them understand service. One will walk up to the table and ask if you want a refill on your juice then walk away and a few minutes later bring it. She won't ask anyone else if they wanted a refill, just stuff like that, I suspect they are all beginners. After the food incident, the service got better too, odd. The front desk almost had us signed in to someone else's rooms, the last names were mixed up. The Restaurant reservations lady is downright rude. No idea why the buffet is closed from 11:30 to 1:00pm, the time when most canadians and americans want lunch. The Steak restaurant was fatty meat. The Capri Italian was very good. The pool activities were plentiful. They play Bingo everyday we had no idea what some numbers were that he called. Pool service was good. You can tell the managers by their dress attire, almost all of them walk around with no expression on their face, not smiling and and never asking guests how everything is... The view is refreshing to look out from the resort and see the mountains rather than other hotels like downtown. Would I stay here again, No.
Stayed 7 nights in Dec 2024

8/10 Good

Lauren Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come here every year because we love this resort and Mismaloya. Staff is excellent as always, and we see many of the same friendly faces every year. The building is starting to show more wear and tear than usual. It might be due to the fact that it was previously used to film a popular TV show and maybe now that show’s over, so the building upkeep budget has diminished. We were put into the wrong room type when we checked in, but the staff found a solution the next day that left us very happy. One place this resort could really improve is its food options. We found ourselves leaving the resort to eat elsewhere more than usual this year. There are 4 restaurants and 1main buffet. We feel that only 1 of the restaurants is worth going back to (Don Quixote) when we visit. The buffet has a weekly rotation of themes for dinner each night (Mexican, Spanish, Oriental, International, Italian, Seafood, and Prime Rib.) Breakfasts are great and more focused on Mexican dishes with some American and European dishes thrown in. Lunches can be quite a hodge podge of different things. Whenever the buffet serves Mexican dishes, they are EXCELLENT. But they don’t do that enough, especially for dinners. One of the reasons we come to Mexico is to eat great Mexican food. The night the buffet does it’s Mexican theme is always the best meal of our entire week. I wish they did away with the Oriental & Italian buffet nights, which aren’t great, and feature their amazing local cuisine more often.
Stayed 6 nights in Dec 2024

6/10 Okay

Mario L

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Misty M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet beach and great facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only slight issues i had was the constant "disco-disco" music from the pool area (but it's just not my music) and the restaurants being fully booked by 1 pm every day. Otherwise every staff I met was excellent. the housekeeping was very good but the maintenance was lacking (but mostly cosmetic). The food at the buffet, snack bar, Italian and Spanish restaurants was enjoyable. The absolute hilights were the service by the concierge and the excursions with Vallarta AQdventures (highly recommend). The resort stage shows are well worth your time to see. Having multiple pool areas available was excellent. the beach was small with very well maintained and monitored. The public transit bus stops on the road just outside the gates and runs every 15 minutes (10 mx peso) and drops you off in the zona romantic. i felt safe for my trips into PV and back during the day and evening.
Stayed 7 nights in Dec 2024

10/10 Excellent

susan

Stayed 1 night in Dec 2024

10/10 Excellent

Abby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mario helped so much!
Stayed 4 nights in Dec 2024

4/10 Poor

Jason

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Well the hotel itself is visually pleasing,it's not hard to see that it's not very clean the dining table 😕 n our room had dried spills upon arrival that were never washed off the entire 7 days. The roof overhang beneath or rooms balcony had dried vomit and while eating at the buffet saw a very happy cockroach skitter by ( picture for proof) would not go back. Both my husband and I spent just over a day each vomiting and with diarrhea, while I can't explicitly blame that on the hotel I can say I don't drink and it did feel like food poisoning.
Stayed 7 nights in Dec 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience at Barcelo
Stayed 6 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Beautiful view. Best ocean view. Everything was nice.
Stayed 7 nights in Dec 2024

10/10 Excellent

Victor

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Location nice and remote away from the city, noise and commotion. Awesome view, food is average for an all inclusive, most of the stuff goes above and beyond. The elevator on our floor didn't work, a bit outdated needs some improvements on the rooms. Not much to do besides the pool area, not much options after dark. Entertainment needs some work. But is you are looking for peace and quiet this is the place.

4/10 Poor

Betty

Travelled with partner
Liked: Cleanliness
The trip was supposed to be a 7 day relaxation and reconnection. The third day I got stomach/ gastro virus and remained ill. We found out that many individuals were experiencing the same severe virus. The day we departed hand sanitizer was required for all meals in the buffet. The air quality at the resort was terrible. The smoke was visable from all areas surrounding the resort. In the late afternoon, chemical smelling burning would take place and drive us off the balcony or away from the pools and back into the room. Having only eaten twice in 7 days, I cannot evaluate the meals and food options. Pools were great. Beach is lovely. I won't go back.
Stayed 7 nights in Dec 2024

4/10 Poor

Gerardo

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 6 nights in Nov 2024

4/10 Poor

stuart raymond

Travelled with family
The 3 of us all had food poisoning, myself, I had it twice. Advice from hotel was to take electrolytes. Lovely hotel but food poisoning ruined it for us. Won't go back.
Stayed 7 nights in Dec 2024

8/10 Good

Daniel Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple people got sick, stomach problems. Might have been food. Had to go to the Dr. At resort. $150. Just to be seen. Ended up paying $250 for an injection for nausea and stomach pain..I felt the resort should have covered it,when multiple people were sick at same time. The sort just handled the whole situation wrong.
Stayed 7 nights in Dec 2024

6/10 Okay

Rebecca

Stayed 9 nights in Nov 2024

2/10 Terrible

Shawn Kathleen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and area. Nice room and thank goodness as 3 of the 6 of us sick with food poison from resort so spent most of vacay in room. Many extra costs including $400US dr bill for 2 sick kids and eating off resort to keep healthy. Filing a complaint. Been going to Mexico every year for over 20 years. Never been this sick…diarrhea maybe but this was terrible vomiting and not Nora virus. Filing a complaint with Barcelo. Even locals had heard that they don’t take proper food processing methods. Don’t stay here unless you want to eat off property.
Stayed 4 nights in Dec 2024

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had such an amazing time!! The staff and facilities were amazing and the nightly entertainment was enjoyed by all!! The selection of restaurants and food were delicious and plenty!! We would definitely visit this and any other Barcelo resort again!!

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location of the property is beautiful although far from town. The amenities offered are lacking. The pool was nice and our room had nice cold AC although the room had many area that are getting run down such has drawer handles hanging, blackout curtains hard to close, make up mirror fall off wall and the shower knob would fall off each time it was used. The staff was friendly. The food was absolutely horrible and if a reservation was not made a one of the “dining” options everything else closed so there was nothing to choose from. Room service is an extra fee and not included in “all inclusive “ just FYI. The drinks always tasted watered down.I was at this resort 14 years ago and at that time was fantastic but no upgrades have been made. Puerto Vallarta is beautiful but would not stay at this resort again.
Stayed 6 nights in Dec 2024