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Fiesta Americana Puerto Vallarta All Inclusive & Spa

4.0 star property
Family fun on the beach, with outdoor pool, near Cruise Ship Terminal

Photo gallery for Fiesta Americana Puerto Vallarta All Inclusive & Spa

Outdoor pool, pool cabanas (surcharge), pool umbrellas
7 restaurants, breakfast, lunch, dinner served; Mexican cuisine
View from property
On the beach, sun-loungers, beach umbrellas, beach towels
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

The current price is NZ$813
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
Av. Francisco Medina Ascencio km 2.5, Puerto Vallarta, JAL, 48333
  • Cruise Ship Terminal
    ‪3 min drive‬
  • Malecon
    ‪4 min drive‬
  • Playa de los Muertos
    ‪15 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪14 min drive‬

Room options

View all photos for Family Room, 2 Double Beds, Non Smoking

View from room

Family Room, 2 Double Beds, Non Smoking

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 41 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Fiesta Club Penthouse, 2 Double

Fiesta Club Penthouse, 2 Double

Fiesta Club Penthouse, 2 Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking (Fiesta)

Club Room, 2 Double Beds, Non Smoking (Fiesta) | Nightclub

Club Room, 2 Double Beds, Non Smoking (Fiesta)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Fiesta Club Penthouse, 1 King

Minibar, in-room safe, desk, blackout curtains

Fiesta Club Penthouse, 1 King

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Partial Ocean View

Superior Room, 1 King Bed, Non Smoking, Partial Ocean View

Superior Room, 1 King Bed, Non Smoking, Partial Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking, Partial Ocean View

Superior Room, 2 Double Beds, Non Smoking, Partial Ocean View

Superior Room, 2 Double Beds, Non Smoking, Partial Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Puerto Vallarta

An all-inclusive stay in Puerto Vallarta awaits you at Fiesta Americana Puerto Vallarta All Inclusive & Spa. You'll be 1.8 km (1.1 mi) from Cruise Ship Terminal and 3.7 km (2.3 mi) from Malecon. Highlights at this beachfront property include 7 restaurants, 4 bars/lounges and a full-service spa. .A day of pampering at Nakawe Spa can include beachside massages, body wraps and body scrubs along with access to the sauna and steam room. The fine-dining restaurant, El Mexicano, serves Mexican cuisine and is open for dinner. At the property's own poolside bar, you can stop for a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and free kids' club. 5274 square feet (490 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a children's swimming pool. Each morning free buffet breakfast is offered between 7 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Hotel Zone property include Bay of Banderas and Vallarta Adventures.

What's nearby

  • La Isla - 6 min walk - 0.5 km
  • Hotel Zone Beach - 9 min walk - 0.8 km
  • Cruise Ship Terminal - 3 min drive - 1.8 km
  • Malecon - 4 min drive - 3.7 km
  • Playa de los Muertos - 15 min drive - 5.1 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 14 min drive

Restaurants

  • ‪Food Park PV - ‬4 min walk
  • ‪Deli Express - ‬1 min walk
  • ‪La Leche - ‬1 min walk
  • ‪The Market Sea Food - ‬8 min walk
  • ‪La Cantina Sports Bar - ‬2 min walk

About this property

Fiesta Americana Puerto Vallarta All Inclusive & Spa

Family fun on the beach, with outdoor pool, near Cruise Ship Terminal
Fiesta Americana Puerto Vallarta All Inclusive & Spa is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Fiesta Americana Puerto Vallarta All Inclusive & Spa such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a children's pool, a fitness centre and a garden. Self parking is free.

Smoking is allowed in designated areas at this 4-star Puerto Vallarta property.

  • 291 guestrooms or units
  • 9 levels
  • 7 dining venues
  • 4 bars or lounges
  • Conference rooms
  • 5274 sq ft of conference space
  • 490 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Fiesta Americana Puerto Vallarta All Inclusive & Spa offers 291 accommodations with minibars and a safe. Rooms open to balconies. 42-inch Smart televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Nakawe Spa has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (MXN 77 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Chulavista
  • El Mexicano
  • La Cevicheria
  • Rosato
  • The Grill

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (5,274 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 1300 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: MXN 77 per day
  • Pet fee: MXN 1300 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Americana Fiesta Puerto Vallarta
Americana Puerto Vallarta
Fiesta Americana Hotel Puerto Vallarta
Fiesta Americana Puerto Vallarta
Fiesta Puerto Vallarta
Puerto Vallarta Fiesta
Puerto Vallarta Fiesta Americana
Fiesta Americana Puerto Vallarta Hotel Puerto Vallarta
Fiesta Americana All Inclusive Hotel
Fiesta Americana Puerto Vallarta All Inclusive
Puerto Vallarta Fiesta Americana
Fiesta Americana Puerto Vallarta All Inclusive Spa Hotel
Fiesta Americana Puerto Valla
Fiesta Americana Puerto Vallarta Hotel
Fiesta Americana Puerto Vallarta
Fiesta Americana Puerto Vallarta Hotel All Inclusive
Fiesta Americana Hotel All Inclusive
Hotel Fiesta Americana Puerto Vallarta & Spa Hotel
Fiesta Americana Puerto Vallarta & Spa Hotel Puerto Vallarta
Fiesta Americana Puerto Vallarta All Inclusive Spa Hotel
Fiesta Americana Hotel
Fiesta Americana
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Fiesta Americana All Inclusive
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Fiesta Americana Puerto Vallarta Spa Hotel
Fiesta Americana Puerto Vallarta
Fiesta Americana Puerto Vallarta All Inclusive Spa Hotel
Fiesta Americana All Inclusive

Frequently asked questions

What is the cancellation policy at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Fiesta Americana Puerto Vallarta All Inclusive & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Fiesta Americana Puerto Vallarta All Inclusive & Spa on 20 Apr 2025 start from NZ$813.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Yep, Fiesta Americana Puerto Vallarta All Inclusive & Spa has a free self car park. Additionally there is valet parking for MXN 77 per day.

Are there any beaches close to Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Yep, Fiesta Americana Puerto Vallarta All Inclusive & Spa is a short 9-minute walk from Hotel Zone Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Yep, Nakawe Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Fiesta Americana Puerto Vallarta All Inclusive & Spa have a pool?

Yep, and guests recommend it! Fiesta Americana Puerto Vallarta All Inclusive & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Fiesta Americana Puerto Vallarta All Inclusive & Spa features a full-service spa, an outdoor pool and 7 restaurants.

What makes Fiesta Americana Puerto Vallarta All Inclusive & Spa a romantic place to stay?

24-hour room service, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Fiesta Americana Puerto Vallarta All Inclusive & Spa.

Is Fiesta Americana Puerto Vallarta All Inclusive & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Fiesta Americana Puerto Vallarta All Inclusive & Spa is a hit with families.

Does Fiesta Americana Puerto Vallarta All Inclusive & Spa serve breakfast?

Yeah, free buffet brekkie is served daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Dogs are welcome at Fiesta Americana Puerto Vallarta All Inclusive & Spa, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Fiesta Americana Puerto Vallarta All Inclusive & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 762 out of 1471 reviews
Rating 8 - Good. 342 out of 1471 reviews
Rating 6 - Okay. 203 out of 1471 reviews
Rating 4 - Poor. 90 out of 1471 reviews
Rating 2 - Terrible. 74 out of 1471 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Taki

Stayed 2 nights in Dec 2024

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay , customer service was 10/10 .
Stayed 3 nights in Dec 2024

10/10 Excellent

Darcie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the ocean and mountain views! Liked the pool bar, breakfast and Asia restaurant. We wish there was an international buffet for dinner. We would have liked to bring the lounge chairs onto the beach closer to the water. It would have been nice to have more nightlife.
Stayed 7 nights in Dec 2024

10/10 Excellent

Rudy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel. We’ve stayed at high end resorts in Cancun & low end hotels here in Vallarta (Los Arcos) & this hotel is on par with the Fiesta Americana Grand Coral in Cancun: the service & staff are outrageous!!! Cancun lacks soul, this resort has that soul & service. The staff checked us in @ 215 45 minutes ahead of the regular 3pm check in time. The resort is within 3-5 minutes walking of a great shopping destination. The Cevicheria was perfect right after check in. The Aguachile & Ceviche were 🔥. After Cevicheria we hopped in the pool which was nice along with the complimentary margaritas. Our son really enjoyed swimming. I had read great recommendations of Tiantang for dinner & it did not disappoint!!! Israel the Chef was spectacular as we ate booth side with him as he prepared our dinner as we requested on the spot. We will be making Fiesta American our go to resort from here on out in Puerto Vallarta.
Stayed 1 night in Dec 2024

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was really good! It’s always hit or miss at all inclusive, but I really enjoyed the food here. Also the room service timing was really good. It didn’t take two hours like some places do. I especially liked their ceviche restaurant and the fact that you didn’t just have to eat at a buffet for lunch. I did not like the fact that the Jacuzzi was only in the adults area where you had to pay an extra $65 per day so I didn’t get to use that. They also don’t offer a traditional show that most all-inclusive offer. Overall, I like this place and Wood stay here again.
Stayed 3 nights in Dec 2024

8/10 Good

You you

Stayed 4 nights in Dec 2024

10/10 Excellent

Sarah

Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying here we will definitely be back the staff was amazing food was Top Notch and the adult pool was perfect for a quiet spot to relax.
Stayed 4 nights in Dec 2024

8/10 Good

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
8/10 spot
Stayed 7 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent. Staff was friendly especially Andrea (with the activities). The food was good. The property was on the smaller side but never felt crowded or busy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Albert, Chino Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Bonnie Noguchi

Liked: Cleanliness, staff & service, property conditions & facilities
We had the King Club room with access to the Sonne Club wonderful swimming pools and Jacuzzi (with food and drinks available). The restaurants were located under Palapas, which was really nice. This property had the most palm trees out of all the all inclusives. The pool area was really nice and there were plenty of lawn chairs and more by the beach with palm trees nicely shading everyone. The variety of food was great. The service was outstanding. We loved the little coffee shop downstairs which was open until 10 PM.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cory, Charlie Lake

Stayed 1 night in Dec 2024

4/10 Poor

Tia

Stayed 6 nights in Jun 2024

10/10 Excellent

Shane, saint albert

Stayed 7 nights in Nov 2024

4/10 Poor

jamshid, bellevue

Stayed 4 nights in Nov 2024

2/10 Terrible

Nicole

Stayed 2 nights in Dec 2024

10/10 Excellent

Evan John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very simple and clean
Stayed 7 nights in Dec 2024

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Vacationed Dec 10-17, 2024...Fiesta Americana needs to learn a few simple service qualities many other all-inclusives already have in welcoming guests....most people are arriving from a long, hot trip so greeting customers with a cool towel and cold welcoming drink makes a great first impression... FA did neither and nor was the lobby bar open at 3 in the afternoon when we arrived to get a cold drink while waiting for check-in. We learned quickly the lobby bar doesn't even open until 5 pm and only one other bar is open to all is down at the pool. We also learned there is not 6 restaurants as advertised but just 3 for dinner and NO buffet... what all inclusive doesn't offer a buffet at three different mealtimes? We had paid for an upgraded room that was supposed to come with private dining for breakfast... it didn't... in fact you didn't get much for the upgrade except entry to the Sonne Club, which had an adult-only pool for Fiesta Club level. This area was exceptional though and the highlight of the trip... thanks to fabulous service by Raphael and Nacho we had a good time lounging by the pool everyday. That's one area we didn't have a complaint about, the service, it was great through the entire week, but we spoke to a number of guests from Canada and the US and all said the same thing...not enough food choices and hit and miss on food quality made us all seeking food off the resort. The King penthouse suite and the price was good for this resort, but we won't return.
Stayed 7 nights in Dec 2024

10/10 Excellent

Joy

Stayed 7 nights in Nov 2024

10/10 Excellent

li hsiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Dec 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff are excellent.
Stayed 7 nights in Dec 2024

6/10 Okay

Karen Elizabeth, Abbotsford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a good stay. Staff are polite and helpful. It is a hotel experience, not a resort experience. Food was not the greatest
Stayed 7 nights in Dec 2024

8/10 Good

Laura

Stayed 1 night in Nov 2024

10/10 Excellent

Enoch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience and a great place for relaxation, good food,sade and secure location in the heart of town....
Stayed 3 nights in Dec 2024