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Fiesta Americana Puerto Vallarta All Inclusive & Spa

4.0 star property
Family fun on the beach, with outdoor pool, near Cruise Ship Terminal

Photo gallery for Fiesta Americana Puerto Vallarta All Inclusive & Spa

Outdoor pool, pool cabanas (surcharge), pool umbrellas
On the beach, sun-loungers, beach umbrellas, beach towels
View from property
Sports facility
7 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

The current price is NZ$822
includes taxes & fees
3 Mar - 4 Mar

Explore the area

Map
Av. Francisco Medina Ascencio km 2.5, Puerto Vallarta, JAL, 48333
  • La Isla
    ‪6 min walk‬
  • Hotel Zone Beach
    ‪9 min walk‬
  • Puerto Mágico
    ‪19 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪14 min drive‬

Room options

View all photos for Family Room, 2 Double Beds, Non Smoking

View from room

Family Room, 2 Double Beds, Non Smoking

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Private bathroom
  • 41 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Fiesta Club Penthouse, 2 Double

Fiesta Club Penthouse, 2 Double

Fiesta Club Penthouse, 2 Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Private bathroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking (Fiesta)

Club Room, 2 Double Beds, Non Smoking (Fiesta) | Nightclub

Club Room, 2 Double Beds, Non Smoking (Fiesta)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Private bathroom
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Fiesta Club Penthouse, 1 King

Minibar, in-room safe, desk, blackout curtains

Fiesta Club Penthouse, 1 King

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Partial Ocean View

Superior Room, 1 King Bed, Non Smoking, Partial Ocean View

Superior Room, 1 King Bed, Non Smoking, Partial Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Private bathroom
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking, Partial Ocean View

Superior Room, 2 Double Beds, Non Smoking, Partial Ocean View

Superior Room, 2 Double Beds, Non Smoking, Partial Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Private bathroom
  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Aerial view

Barceló Puerto Vallarta - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very good, (2538)
The price is NZ$1,393
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Barceló Puerto Vallarta - All Inclusive

About the area

Puerto Vallarta

An all-inclusive stay in Puerto Vallarta awaits you at Fiesta Americana Puerto Vallarta All Inclusive & Spa. You'll be 1.8 km (1.1 mi) from Cruise Ship Terminal and 3.7 km (2.3 mi) from Malecon. Highlights at this beachfront property include 7 restaurants, 4 bars/lounges and a full-service spa. .A day of pampering at Nakawe Spa can include beachside massages, body wraps and body scrubs along with access to the sauna and steam room. The fine-dining restaurant, El Mexicano, serves Mexican cuisine and is open for dinner. At the property's own poolside bar, you can stop for a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and free kids' club. 5274 square feet (490 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a children's swimming pool. Each morning free buffet breakfast is offered between 7 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Hotel Zone property include Bay of Banderas and Vallarta Adventures.

What's nearby

  • La Isla - 6 min walk
  • Hotel Zone Beach - 9 min walk
  • Cruise Ship Terminal - 3 min drive
  • Malecon - 4 min drive
  • Playa de los Muertos - 15 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 14 min drive

Restaurants

  • ‪Food Park PV - ‬4 min walk
  • ‪Deli Express - ‬1 min walk
  • ‪La Leche - ‬1 min walk
  • ‪The Market Sea Food - ‬8 min walk
  • ‪La Cantina Sports Bar - ‬2 min walk

About this property

Fiesta Americana Puerto Vallarta All Inclusive & Spa

Family fun on the beach, with outdoor pool, near Cruise Ship Terminal
Fiesta Americana Puerto Vallarta All Inclusive & Spa is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Fiesta Americana Puerto Vallarta All Inclusive & Spa such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a children's pool, a fitness centre and a garden. Self parking is free.

Smoking is allowed in designated areas at this 4-star Puerto Vallarta property.

  • 291 guestrooms or units
  • 9 levels
  • 7 dining venues
  • 4 bars or lounges
  • Conference rooms
  • 5274 sq ft of conference space
  • 490 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Fiesta Americana Puerto Vallarta All Inclusive & Spa offers 291 accommodations with minibars and a safe. Rooms open to balconies. 42-inch Smart televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Nakawe Spa has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (MXN 77 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Chulavista
  • El Mexicano
  • La Cevicheria
  • Rosato
  • The Grill

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (5,274 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 1300 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: MXN 77 per day
  • Pet fee: MXN 1300 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Americana Fiesta Puerto Vallarta
Americana Puerto Vallarta
Fiesta Americana Hotel Puerto Vallarta
Fiesta Americana Puerto Vallarta
Fiesta Puerto Vallarta
Puerto Vallarta Fiesta
Puerto Vallarta Fiesta Americana
Fiesta Americana Puerto Vallarta Hotel Puerto Vallarta
Fiesta Americana All Inclusive Hotel
Fiesta Americana Puerto Vallarta All Inclusive
Puerto Vallarta Fiesta Americana
Fiesta Americana Puerto Vallarta All Inclusive Spa Hotel
Fiesta Americana Puerto Valla
Fiesta Americana Puerto Vallarta Hotel
Fiesta Americana Puerto Vallarta
Fiesta Americana Puerto Vallarta Hotel All Inclusive
Fiesta Americana Hotel All Inclusive
Hotel Fiesta Americana Puerto Vallarta & Spa Hotel
Fiesta Americana Puerto Vallarta & Spa Hotel Puerto Vallarta
Fiesta Americana Puerto Vallarta All Inclusive Spa Hotel
Fiesta Americana Hotel
Fiesta Americana
Fiesta Americana Puerto Vallarta All Inclusive
Fiesta Americana All Inclusive
Fiesta Americana Puerto Vallarta Spa Hotel All Inclusive
Fiesta Americana Puerto Vallarta Spa Hotel
Fiesta Americana Puerto Vallarta
Fiesta Americana Puerto Vallarta All Inclusive Spa Hotel
Fiesta Americana All Inclusive

Frequently asked questions

What is the cancellation policy at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Fiesta Americana Puerto Vallarta All Inclusive & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Fiesta Americana Puerto Vallarta All Inclusive & Spa on 3 Mar 2025 start from NZ$822.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Yep, Fiesta Americana Puerto Vallarta All Inclusive & Spa has a free self car park. Additionally there is valet parking for MXN 77 per day.

Are there any beaches close to Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Yep, Fiesta Americana Puerto Vallarta All Inclusive & Spa is a short 9-minute walk from Hotel Zone Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Yep, Nakawe Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Fiesta Americana Puerto Vallarta All Inclusive & Spa have a pool?

Yep, and guests recommend it! Fiesta Americana Puerto Vallarta All Inclusive & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Fiesta Americana Puerto Vallarta All Inclusive & Spa features a full-service spa, an outdoor pool and 7 restaurants.

What makes Fiesta Americana Puerto Vallarta All Inclusive & Spa a romantic place to stay?

24-hour room service, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Fiesta Americana Puerto Vallarta All Inclusive & Spa.

Is Fiesta Americana Puerto Vallarta All Inclusive & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Fiesta Americana Puerto Vallarta All Inclusive & Spa is a hit with families.

Does Fiesta Americana Puerto Vallarta All Inclusive & Spa serve breakfast?

Yeah, free buffet brekkie is served daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Dogs are welcome at Fiesta Americana Puerto Vallarta All Inclusive & Spa, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Fiesta Americana Puerto Vallarta All Inclusive & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 668 out of 1290 reviews
Rating 8 - Good. 301 out of 1290 reviews
Rating 6 - Okay. 181 out of 1290 reviews
Rating 4 - Poor. 81 out of 1290 reviews
Rating 2 - Terrible. 59 out of 1290 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

natalia, glendale heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Rooms were very clean. Everything was great.
Stayed 4 nights in Nov 2024

8/10 Good

Craig

Travelled with partner
Liked: Staff & service, amenities
There’s was construction on the property at the time. Nothing was mentioned when booking. Stairwells were always dirty. Staff was amazing. Food was really good. Italian. Mexican and Asian restaurants. The spa had great service.
Stayed 11 nights in Nov 2024

10/10 Excellent

Tricia

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful! The staff was amazing. We will definitely be going back.
Stayed 6 nights in Nov 2024

6/10 Okay

Juan Nelo

Stayed 3 nights in Oct 2024

10/10 Excellent

Arlene

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service imakes you want to come back the staff goes above and beyond I would totally recommend this hotel the food was better than good . We got the VIP wristbands and they are totally worth it . I can’t say enough good things about this place .
Stayed 6 nights in Nov 2024

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Disliked: Amenities
As a first time traveller i enjoyed the customer service and the room was comfortable. The issues were the noisy construction..the bad odor at the entrance..the mediocre food and the worst was the timeshare people in the resort..they didnt take no for an answer
Stayed 7 nights in Nov 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have vacationed in Mexico about 5 times, but this was our first time in Puerto Vallarta. Out of all the resorts we have been to, this one had the most attentive staff with the best customer service. Our room was on the 9th floor, and the most public elevators were undergoing some maintenance, so we were required to use the service elevators. I wonder if we got to our floor quicker with the lesser traffic. We got to our room & immediately turned down the temperature. Our room stayed 24-26C, so we asked for a portable air conditioner or a different room. We ended up moving down the hall to a room that had excellent a/c, and we were able to get the room down to 19C every night. Breakfast buffet was always wonderful, and most days (randomly chosen) we found the food at the buffet transitioned to lunch type options & stayed open until around the 4pm mark. After that, your best option is an a la carte supper at the Asian, Mexican, or Italian restaurant. At the spa, we indulged ourselves with a couples massage. We then lounged by a small rectangular pool, open to customers of the spa. There were a few things to drink & some light snacks available. The sauna & steam room are located within a gender specific space, so my husband and I weren’t able to enjoy those together. The Sonne Club was enjoyable, with the personalized service, easy access to food & drinks, towels & bathroom facilities. Overall, my experience was great and I would return to this resort in a heartbeat
Stayed 7 nights in Nov 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Fiesta Americana are wonderful. They are what make the experience there a pleasant stay. The property itself is beautiful...again kept pristine by FA's diligent staff. To us, it feels like home away from home.
Stayed 5 nights in Nov 2024

8/10 Good

Mitchell Ian

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2024

8/10 Good

Tammie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but beautiful pools and gardens, and great service.
Stayed 7 nights in Nov 2024

10/10 Excellent

Carly

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected Fiesta Americana for our group of 80 guests and were so happy with our choice! This is the perfect resort for a group. It’s small so you can easily gather, all rooms have an ocean view and balcony, and you don’t *need* reservations for the speciality restaurants. Speaking of the restaurants - the food was amazing!!! Best resort food we’ve ever had. The breakfast buffet is plentiful. There is a coffee shop if you prefer cappuccinos or lattes (also ice cream!). The staff were all wonderful and service amazing. Rooms very clean. Only 3 negatives: * most serious — the buffet dishes that contain allergens NEED to be labeled. A few of our guests have severe nut allergies. One unfortunately had to administer his epi pen & see a doctor after eating a chicken dish that contained peanuts. It was not labeled. This is very dangerous - they are doing construction so 2 elevators were closed due to this. A third one stopped working while we were there… so there was just 1 elevator for the whole resort. Long wait times for the elevator. - the AC did not appear to work in the gym Overall we loved our stay and would definitely return.
Stayed 2 nights in Nov 2024

6/10 Okay

Jeffrey Allen

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

8/10 Good

Raul Godoy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So the good things: fantastic customer service. The view was great. The food was pretty good, the Cevichera was probably our favorite restaurant there. The room service was very fast! The house keeping was good. The 8th floor had a pop-up bar and snack section by the elevators. Some areas of improvement: the food took about 30 minutes to come out each time we went to each at the included restaurants, which it seemed like the employees were trying their best but it was a manpower problem . They don’t refill your expresso coffee pods in your rooms. They don’t send mixed drinks to your room, only beer. There are only two elevators and one was out of commission the whole time we were there. There was some construction being done on the property that made noise early in the morning during the week. The cafe on property was unmanned both times I went in there to order an ice cream or coffee and had to wait some time.
Stayed 4 nights in Nov 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Erica Ruby

Stayed 4 nights in Oct 2024

10/10 Excellent

terence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the property, Padro at the pool was the best, it was a 9/10 for sure
Stayed 7 nights in Nov 2024

10/10 Excellent

Eli

Stayed 2 nights in Oct 2024

2/10 Terrible

Daniel Perez

Stayed 4 nights in Oct 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Nov 2024

8/10 Good

Sandra, Woodridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

4/10 Poor

Kory

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent service, felt like we were the only guests there. We were tricked in booking details and we paid $800 more, just to enjoy the amenities we already paid for! We booked the "VIP Access" package, to be told by Gabriela and staff at checkin, thay we DON'T HAVE THAT PACKAGE! Very upsetting, felt robbed!

8/10 Good

amparo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their security needs to be better. The vendors on the beach were coming right on the property to sell their goods. Also the vendors would hang their blankets, jewelry cases etc on the dividing rope fence. You can’t see the ocean for the vendors. I did not like only buffet for breakfast. The restaurants all required reservations for dinner. Did NOT like LOUD music at the pool. Especially early morning. The pool would play music, the restaurant, different music, the hotel next door would play music, then you would hear the construction from the building they’re making. Too much noise pollution.
Stayed 7 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay after a 4 year hiatus. The staff made our time extra special!! A huge shout out to Oscar, JJ, Leo, Jessica, Pedro and Carlos. Thank you for everything!! We hope to see you all next year!
Stayed 7 nights in Oct 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good and fresh! Everything was great ❤️ the staff was super attentive and friendly
Stayed 3 nights in Oct 2024

6/10 Okay

Patrick Robert

Stayed 7 nights in Oct 2024