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Fiesta Americana Puerto Vallarta All Inclusive & Spa

4.0 star property
Family fun on the beach, with outdoor pool, near Cruise Ship Terminal
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fiesta Americana Puerto Vallarta All Inclusive & Spa

Outdoor pool, pool cabanas (surcharge), pool umbrellas
On the beach, sun-loungers, beach umbrellas, beach towels
7 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Sports facility
View from property

Reviews

8.2 out of 10

Very good

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Breakfast included
  • Pet-friendly
  • Spa
The price is NZ$885
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
Av. Francisco Medina Ascencio km 2.5, Puerto Vallarta, JAL, 48333
  • Plaza Caracol
    3 min walk
  • La Leche
    1 min walk
  • Puerto Vallarta Bus Terminal
    7 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    14 min drive

Room options

View all photos for Family Room, 2 Double Beds, Non Smoking

View from room

Family Room, 2 Double Beds, Non Smoking

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 41 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Fiesta Club Penthouse, 2 Double

Fiesta Club Penthouse, 2 Double

Fiesta Club Penthouse, 2 Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking (Fiesta)

Club Room, 2 Double Beds, Non Smoking (Fiesta) | Nightclub

Club Room, 2 Double Beds, Non Smoking (Fiesta)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Fiesta Club Penthouse, 1 King

Minibar, in-room safe, desk, blackout curtains

Fiesta Club Penthouse, 1 King

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Partial Ocean View

Superior Room, 1 King Bed, Non Smoking, Partial Ocean View

Superior Room, 1 King Bed, Non Smoking, Partial Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking, Partial Ocean View

Superior Room, 2 Double Beds, Non Smoking, Partial Ocean View

Superior Room, 2 Double Beds, Non Smoking, Partial Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Velas Vallarta Suites Resort All Inclusive

On private beach
Pool
Breakfast included
All-inclusive
4.6 out of 5, Wonderful, (1002)
The price is NZ$895
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Velas Vallarta Suites Resort All Inclusive

About the area

Puerto Vallarta

An all-inclusive stay in Puerto Vallarta awaits you at Fiesta Americana Puerto Vallarta All Inclusive & Spa. You'll be 1.8 km (1.1 mi) from Cruise Ship Terminal and 3.7 km (2.3 mi) from Malecon. Highlights at this beachfront property include 7 restaurants, 4 bars/lounges and a full-service spa. .A day of pampering at Nakawe Spa can include beachside massages, body wraps and body scrubs along with access to the sauna and steam room. The fine-dining restaurant, El Mexicano, serves Mexican cuisine and is open for dinner. At the property's own poolside bar, you can stop for a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and free kids' club. 5274 square feet (490 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a children's swimming pool. Each morning free buffet breakfast is offered between 7 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Hotel Zone property include Bay of Banderas and Vallarta Adventures.

What's nearby

  • La Isla - 6 min walk
  • Hotel Zone Beach - 9 min walk
  • Cruise Ship Terminal - 3 min drive
  • Malecon - 4 min drive
  • Playa de los Muertos - 15 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 14 min drive

Restaurants

  • ‪Food Park PV - ‬4 min walk
  • ‪Deli Express - ‬1 min walk
  • ‪La Leche - ‬1 min walk
  • ‪The Market Sea Food - ‬8 min walk
  • ‪La Cantina Sports Bar - ‬2 min walk

About this property

Fiesta Americana Puerto Vallarta All Inclusive & Spa

Family fun on the beach, with outdoor pool, near Cruise Ship Terminal
Fiesta Americana Puerto Vallarta All Inclusive & Spa is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Fiesta Americana Puerto Vallarta All Inclusive & Spa such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a children's pool, a fitness centre and a garden. Self parking is free.

Smoking is allowed in designated areas at this 4-star Puerto Vallarta property.

  • 291 guestrooms or units
  • 9 levels
  • 7 dining venues
  • 4 bars or lounges
  • Conference rooms
  • 5274 sq ft of conference space
  • 490 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Fiesta Americana Puerto Vallarta All Inclusive & Spa offers 291 accommodations with minibars and a safe. Rooms open to balconies. 42-inch Smart televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Nakawe Spa has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (MXN 77 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Chulavista
  • El Mexicano
  • La Cevicheria
  • Rosato
  • The Grill

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 5,274 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 1300 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: MXN 77 per day
  • Pet fee: MXN 1300 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Americana Fiesta Puerto Vallarta
Americana Puerto Vallarta
Fiesta Americana Hotel Puerto Vallarta
Fiesta Americana Puerto Vallarta
Fiesta Puerto Vallarta
Puerto Vallarta Fiesta
Puerto Vallarta Fiesta Americana
Fiesta Americana Puerto Vallarta Hotel Puerto Vallarta
Fiesta Americana All Inclusive Hotel
Fiesta Americana Puerto Vallarta All Inclusive
Puerto Vallarta Fiesta Americana
Fiesta Americana Puerto Vallarta All Inclusive Spa Hotel
Fiesta Americana Puerto Valla
Fiesta Americana Puerto Vallarta Hotel
Fiesta Americana Puerto Vallarta
Fiesta Americana Puerto Vallarta Hotel All Inclusive
Fiesta Americana Hotel All Inclusive
Hotel Fiesta Americana Puerto Vallarta & Spa Hotel
Fiesta Americana Puerto Vallarta & Spa Hotel Puerto Vallarta
Fiesta Americana Puerto Vallarta All Inclusive Spa Hotel
Fiesta Americana Hotel
Fiesta Americana
Fiesta Americana Puerto Vallarta All Inclusive
Fiesta Americana All Inclusive
Fiesta Americana Puerto Vallarta Spa Hotel All Inclusive
Fiesta Americana Puerto Vallarta Spa Hotel
Fiesta Americana Puerto Vallarta
Fiesta Americana Puerto Vallarta All Inclusive Spa Hotel
Fiesta Americana All Inclusive

Frequently asked questions

What is the cancellation policy at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Fiesta Americana Puerto Vallarta All Inclusive & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Fiesta Americana Puerto Vallarta All Inclusive & Spa on 5 Jan 2025 start from NZ$884.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Yep, Fiesta Americana Puerto Vallarta All Inclusive & Spa has a free self car park. Additionally there is valet parking for MXN 77 per day.

Are there any beaches close to Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Yep, Fiesta Americana Puerto Vallarta All Inclusive & Spa is a short 9-minute walk from Hotel Zone Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Yep, Nakawe Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Fiesta Americana Puerto Vallarta All Inclusive & Spa have a pool?

Yep, and guests recommend it! Fiesta Americana Puerto Vallarta All Inclusive & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Fiesta Americana Puerto Vallarta All Inclusive & Spa features a full-service spa, an outdoor pool and 7 restaurants.

What makes Fiesta Americana Puerto Vallarta All Inclusive & Spa a romantic place to stay?

24-hour room service, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Fiesta Americana Puerto Vallarta All Inclusive & Spa.

Is Fiesta Americana Puerto Vallarta All Inclusive & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Fiesta Americana Puerto Vallarta All Inclusive & Spa is a hit with families.

Does Fiesta Americana Puerto Vallarta All Inclusive & Spa serve breakfast?

Yeah, free buffet brekkie is served daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Dogs are welcome at Fiesta Americana Puerto Vallarta All Inclusive & Spa, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Fiesta Americana Puerto Vallarta All Inclusive & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 617 out of 1210 reviews" "
Rating 8 - Good. 280 out of 1210 reviews" "
Rating 6 - Okay. 177 out of 1210 reviews" "
Rating 4 - Poor. 75 out of 1210 reviews" "
Rating 2 - Terrible. 61 out of 1210 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Yvette

Liked: Cleanliness, staff & service
Just meh
Stayed 1 night in Sep 2024

2/10 Terrible

Wendy

Travelled with family
Disliked: Staff & service, property conditions & facilities
This property was not good at all. We had to switch hotels 2 days in because this hotel had no water and when I say no water I mean to bath with, flush the toilets, wash your hands, rinse your feet. Awful
Stayed 7 nights in Sep 2024

6/10 Okay

Paula

Travelled with group
Liked: Staff & service
Hotel was having water issues and they did not let us know at check in.
Stayed 5 nights in Sep 2024

2/10 Terrible

Yu

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Karla

Stayed 5 nights in Aug 2024

6/10 Okay

Angela, Tacoma

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Kaitlyn

Travelled with partner
Liked: Staff & service
The staff was very kind and helpful. The only thing is I wish the pool was bigger it was filled with kids and adult pool is something you have to pay for and it closes early at 6.
Stayed 4 nights in Aug 2024

8/10 Good

Andrei

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, safe resort. The food choices are pretty good. Recommend the duck egg roll in asian as well as spicy tuna sushi, gnochi in Italian and excellent, would not recommend the pizza, but if you want some then get shrimp pizza. Fajitas in Mexican are great with flour tortillas. Ribs and shrimp tacos in Savicheria are a must. Staff is very friendly and nice. Rico on piano is very talented and nice. Patricia in the cafe will remember your order and will ask if you want the same next time you come in, and Yohana at the kids club is an angel, it is very apparent she really enjoys working with kids. Room service could use work, tried using it twice, first time no one ever came, second time it took several hours just to get 2 cans of coke. Overall its a good resort.
Stayed 9 nights in Aug 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Hillary Odalys Cruz

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff we have encountered was amazing and so helpful and nice. Would love to come back again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Hugo González

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ocean view.
Stayed 2 nights in Aug 2024

6/10 Okay

Argelia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff is friendly and ready to help. Pool and grounds are always clean. Food is okay, drinks are water down, all the drinks have an after taste. unless you pay for VIP they are not going to give quality drinks. They lack on night entertainment. It was unfortunate that the don’t mention that the one of the restaurants is under construction and will hear a lot of noises will try to relax in the beach.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jesus, N Las Vegas

Stayed 4 nights in Jul 2024

8/10 Good

Matthew william

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had the best experience with Ernesto, nacho and Ravi up at the private pool. Best decision we made the entire trip!!!
Stayed 6 nights in Aug 2024

2/10 Terrible

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel does not honor the price that orbitz gives you. If it gives you the option to pay at the hotel do not do it, the hotel charges more. This hotel does not give you vip access. No bottle of wine nothing that is stated you will get. No late check out. Must be out by 12pm.
Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia

Liked: Property conditions & facilities
Excelente.
Stayed 2 nights in Aug 2024

8/10 Good

Patricia Maros

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 3 nights in Aug 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service
Parts of the property are aging. Food was average
Stayed 4 nights in Aug 2024

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Ashley Berenice

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I enjoyed my stay here, the staff was friendly, the location was great, & overall I really enjoyed my stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Gabriela, Bonita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful landscaping, great beach an damazing view. Rooms comfortable and staff service was amazing
Stayed 4 nights in Aug 2024

10/10 Excellent

Emmanuel

Stayed 4 nights in Aug 2024

10/10 Excellent

Leslie

Stayed 2 nights in Jul 2024