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Garza Blanca Preserve Resort & Spa - All Inclusive

5.0 star property
Luxury property on the beach, with 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Garza Blanca Preserve Resort & Spa - All Inclusive

3 outdoor pools, pool umbrellas
Aerial view
3 outdoor pools, pool umbrellas
Kayaking
Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • On private beach
The price is NZ$1,918
includes taxes & fees
19 Dec - 20 Dec

Explore the area

Map
Km 8 Carretera Barra de Navidad, Puerto Vallarta, JAL, 48390
  • Garza Blanca Beach
    4 min walk
  • Playa Palmares
    8 min walk
  • Playa Esmerelda
    10 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    43 min drive

Room options

View all photos for Ultra Two Bedroom Panoramic Suite

Premium bedding, minibar, in-room safe, blackout curtains

Ultra Two Bedroom Panoramic Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 300 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Three Bedroom Suite Panoramic

Premium bedding, minibar, in-room safe, blackout curtains

Three Bedroom Suite Panoramic

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Washer/dryer
Sofa bed - double
  • 391 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Ultra Three Bedroom Panoramic Suite

Ultra Three Bedroom Panoramic Suite

Ultra Three Bedroom Panoramic Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 391 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms, Kitchen, Ocean View

In-room dining

Family Suite, 2 Bedrooms, Kitchen, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 300 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Three Bedroom Suite Ocean Front

Three Bedroom Suite Ocean Front

Three Bedroom Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Washer/dryer
Sofa bed - double
  • 402 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Ultra Junior Suite Panoramic

Premium bedding, minibar, in-room safe, blackout curtains

Ultra Junior Suite Panoramic

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Premium bedding
Ceiling fan
Bathrobes
Private bathroom
  • 92 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Panoramic Suite

Premium bedding, minibar, in-room safe, blackout curtains

Junior Panoramic Suite

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Premium bedding
Ceiling fan
Hairdryer
Shower/bath combination
  • 92 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite Ocean Front

Two Bedroom Suite Ocean Front

Two Bedroom Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Washer/dryer
Sofa bed - double
  • 194 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room (Upgrade to Mousai)

Room (Upgrade to Mousai)

Room (Upgrade to Mousai)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout curtains
Premium bedding
Ceiling fan
Bathrobes
  • 99 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
TV
Washer/dryer
Separate bedroom
  • 144 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for The Grand Penthouse

The Grand Penthouse | View from room

The Grand Penthouse

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
  • 465 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Oceanfront Penthouse

Oceanfront Penthouse | In-room dining

Oceanfront Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
  • 344 sq m
  • Ocean view
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Premium bedding
Ceiling fan
Bathrobes
Private bathroom
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
  • 123 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Velas Vallarta Suites Resort All Inclusive

On private beach
Pool
Breakfast included
All-inclusive
4.6 out of 5, Wonderful, (1000)
The price is NZ$4,469
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Velas Vallarta Suites Resort All Inclusive

About the area

Puerto Vallarta

A luxury stay in Puerto Vallarta awaits you at Garza Blanca Preserve Resort & Spa - All Inclusive. Within steps you'll find Bay of Banderas and Garza Blanca Beach within a short 5-minute stroll. Highlights at this beachfront property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Spa Imagine can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and steam room. The family restaurant, Blanca Blue Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Aqua Azul is the property's own bar, serving drinks along with lunch. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and outdoor tennis court. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a children's swimming pool. Full breakfast is available daily between 7:00 AM and noon. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class South Zone property include Los Arcos and Playa Gemelas.

What's nearby

  • Garza Blanca Beach - 4 min walk
  • Playa Palmares - 8 min walk
  • Los Arcos - 3 min drive
  • Playa Gemelas - 4 min drive
  • Playa Mismaloya - 7 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 43 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬2 min walk
  • ‪BocaDos STK - ‬6 min walk
  • ‪Noi - ‬8 min walk
  • ‪Hiroshi - ‬6 min walk
  • ‪Aquazul Beach Bar & Lounge - ‬4 min walk

About this property

Garza Blanca Preserve Resort & Spa - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Some rates at Garza Blanca Preserve Resort & Spa - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Garza Blanca Preserve Resort & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This Mediterranean property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Puerto Vallarta property.

  • 164 guestrooms or units
  • 11 levels
  • 5 buildings
  • 6 dining venues
  • 3 bars or lounges
  • Built in 2009
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Garza Blanca Preserve Resort & Spa - All Inclusive offers 164 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Beds feature premium bedding. Televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

This Puerto Vallarta property provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa Imagine has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 35 per person
  • 3 bars/lounges
  • 6 restaurants
  • A poolside bar

Restaurants on site

  • Aqua Azul
  • Blanca Blue Restaurant
  • Bocados STK Bites Meats
  • Hiroshi $
  • The Rooftop $

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • No lift
  • Well-lit path to entrance

More

  • 11 floors
  • 5 buildings
  • Built in 2009
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 per person
  • Airport shuttle fee: USD 35 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Garza Blanca Residences All Inclusive All-inclusive property
Garza Blanca Preserve Residences Condo
Garza Blanca Preserve Residences Condo Puerto Vallarta
Garza Blanca Preserve Residences Puerto Vallarta
Garza Blanca Residences
Garza Blanca Residences All Inclusive Condo Puerto Vallarta
Garza Blanca Residences All Inclusive Condo
Garza Blanca Residences All Inclusive Puerto Vallarta
Garza Blanca Residences All Inclusive
Garza Blanca Resinces Inclusi
Garza Blanca Residences
Garza Blanca Residences All Inclusive
Garza Blanca Preserve Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Garza Blanca Preserve Resort & Spa - All Inclusive?

Garza Blanca Preserve Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Garza Blanca Preserve Resort & Spa - All Inclusive?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Garza Blanca Preserve Resort & Spa - All Inclusive on 19 Dec 2024 start from NZ$1,917.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Garza Blanca Preserve Resort & Spa - All Inclusive?

Yep, Garza Blanca Preserve Resort & Spa - All Inclusive has a free self car park.

Are there any beaches close to Garza Blanca Preserve Resort & Spa - All Inclusive?

Yep, Garza Blanca Preserve Resort & Spa - All Inclusive is a short 4-minute walk from Garza Blanca Beach. Fun beach activities include yoga, snorkelling and scuba diving.

Is there a spa on site at Garza Blanca Preserve Resort & Spa - All Inclusive?

Yep, Spa Imagine is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Garza Blanca Preserve Resort & Spa - All Inclusive have a pool?

Garza Blanca Preserve Resort & Spa - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Garza Blanca Preserve Resort & Spa - All Inclusive?

Garza Blanca Preserve Resort & Spa - All Inclusive features a private beach, 3 outdoor pools and a full-service spa.

What makes Garza Blanca Preserve Resort & Spa - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Garza Blanca Preserve Resort & Spa - All Inclusive.

Is Garza Blanca Preserve Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Garza Blanca Preserve Resort & Spa - All Inclusive is a hit with families.

Does Garza Blanca Preserve Resort & Spa - All Inclusive serve breakfast?

Sure does, full breakfast is offered daily from 7:00 AM to noon.

Is there a free airport shuttle available at Garza Blanca Preserve Resort & Spa - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Garza Blanca Preserve Resort & Spa - All Inclusive?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Garza Blanca Preserve Resort & Spa - All Inclusive?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Garza Blanca Preserve Resort & Spa - All Inclusive?

No, pets are not allowed.

Garza Blanca Preserve Resort & Spa - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 369 out of 500 reviews" "
Rating 8 - Good. 71 out of 500 reviews" "
Rating 6 - Okay. 31 out of 500 reviews" "
Rating 4 - Poor. 14 out of 500 reviews" "
Rating 2 - Terrible. 15 out of 500 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Damien D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richardo was excellent both of them. Great service and pleasant stay all the staff are amazing!
Stayed 2 nights in Aug 2024

10/10 Excellent

Arlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtakingly beautiful. The staff was amazing… friendly, accommodating , helpful in every way! You have to go all inclusive! Food was out of this world delicious! And drinks were superb!
Stayed 3 nights in Sep 2024

8/10 Good

Maritza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All beautiful. Employees extremely friendly and helpful, specially the folks at the beach and restaurants. Our room was exceptionally beautiful. 11th floor, Tower 4. Check in person acknowledged immediately that we were VIP/Gold members and gave us a room upgrade! Noi, Italian Restaurant with Chef Manager Maximo, provided exceptional food and service! Thank you Maximo! I don’t give a 5 stars due to the continuous harassment to show their properties. They don’t take NO for an answer. Management should take note of this. Overall, properties are manicured, clean, with excellent decor taste all around. Staff very friendly and attentive.Trolley between properties run every 15 minutes. We plan to return.
Stayed 9 nights in Sep 2024

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with breathtaking views. Staff was amazing, everyone was polite and helpful.
Stayed 4 nights in Sep 2024

10/10 Excellent

ANDREW LEE

Stayed 5 nights in Aug 2024

8/10 Good

Premit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Geetanjali

Stayed 4 nights in Jul 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say about this stay at Garza Blanca, it was such a relaxing experience, the wife and I got the all inclusive package and it was worth every penny. From seeing a live iguana roaming around the pool to seeing a “Nasua” to seeing beautiful birds around. This trip was nothing but 10 starts. Only downfall I would say was the weather , some days it’ll be perfect sun other days it’ll cloudy, but that’s out of their hands.. we will definitely be back
Stayed 4 nights in Aug 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uno de los mejores resorts que me he hospedado, la mejor comida….
Stayed 3 nights in Aug 2024

10/10 Excellent

jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is amazing! The service and food was excellent. Property is beautiful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Nam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Natalie

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Kenia C

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Stacey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely amazing! We stayed 7 days and wish we stayed longer.
Stayed 7 nights in May 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

nayiri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 5 nights in Jul 2024

10/10 Excellent

Lisa Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

2/10 Terrible

Ashley

Stayed 4 nights in Jul 2024

10/10 Excellent

Charles, Naperville

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garza Blanca is an excellent choice for a wedding event!
Stayed 6 nights in Jul 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at Garza Blanca. The service was excellent, the food was wonderful. The staff that served us were very kind and courteous. The only issue we came across was at check out having a Premium Internet charge of 1810.00 pesos when we only used the free internet. We had to show our devices to prove we didnt have it on the premium to get that charge off the bill.
Stayed 6 nights in Jul 2024

4/10 Poor

Yesenia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We checked into our hotel Sunday, July 7th for our last honeymoon trip. Unfortunately, due to being booked on the first floor of tower 5 next to the elevator we were unable to sleep. Every guest and staff member that needed access to the building disrupted us with noise. We brought this to the attention of the check in staff on Monday morning around 11am. They informed us that we could check in around 4pm to see if anything was available to switch into. When we stopped by around 4pm they then told us to return at 6pm when Ameya the supervisor would help us out. When we arrived once again she was not available and were told she would call us by 7pm that night. She never called and so the following morning we spoke to Angel who told us that there was no supervisor on staff and that she had told us that no matter where we stayed would be dealing with noise. He told us we have not gotten calls back because there is no reason to call us back if there is nothing they can do for us. He informed to call back after we finished breakfast and to ask for him. We called and they told us he was unavailable and would call us. He never called us and when we stopped by the checkin desk in the evening that same day they then told us that the supervisor was in a conference so she could not meet with us but would call us. Once again, we were not contacted and no supervisor had the respect to simply speak to us and let us know what is going on.
Stayed 3 nights in Jul 2024

10/10 Excellent

Anne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious food.
Stayed 4 nights in Jul 2024

2/10 Terrible

Salomeh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024