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Grand Palladium Vallarta Resort & Spa - All Inclusive

4.0 star property
Property with private beach and full-service spa
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Grand Palladium Vallarta Resort & Spa - All Inclusive

Exterior
Exterior
Exterior
Lobby
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • On private beach
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Spa
    Spa

Explore the area

Map
Carretera Punta de Mita Km 11.5, Punta de Mita, NAY, 63734
  • Punta de Mita Beach
    20 min walk
  • Punta de Mita Sea Pool
    5 min drive
  • Punta Mita Expeditions
    5 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    39 min drive

Room options

View all photos for Deluxe Triple Ocean View

View from room

Deluxe Triple Ocean View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Oceanfront (View)

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Room, Oceanfront (View)

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
  • 31 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Triple Garden View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 Queen Bed

View all photos for Family Selection Junior Suite Garden View

Family Selection Junior Suite Garden View

Family Selection Junior Suite Garden View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Pillow menu
Down duvet
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Garden View

Deluxe Garden View

Deluxe Garden View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Panoramic Ocean View

View from room

Deluxe Panoramic Ocean View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Oceanfront View

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Triple Oceanfront View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
  • 31 sq m
  • Beach view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Garden View

Junior Suite Garden View

Junior Suite Garden View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Pillow menu
Down duvet
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Room, Ocean View (Panoramic)

View from room

Deluxe Triple Room, Ocean View (Panoramic)

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Ocean View

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Ocean View

Highlights

Balcony
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Blackout curtains
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Room Deluxe With Panoramic View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 3
  • 2 Double Beds

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 1
  • 1 King Bed

View all photos for Room Deluxe With Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Panoramic View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Panoramic View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Panoramic View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Room Deluxe With Panoramic View

  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Room Deluxe With Panoramic View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Panoramic View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Room Deluxe With Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Superior With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Deluxe With Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds

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About the area

Punta de Mita

An all-inclusive stay in Punta de Mita awaits you at Grand Palladium Vallarta Resort & Spa - All Inclusive. You'll be 1.6 km (1 mi) from Punta de Mita Beach and 4.9 km (3 mi) from El Anclote Beach. Highlights at this beachfront property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a conference centre. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an area shuttle. .Sights within a 10-minute drive of this 4-property class Punta de Mita property include Destiladeras Beach and Litibu Golf Course.

What's nearby

  • Punta de Mita Beach - 20 min walk
  • Destiladeras Beach - 5 min drive
  • Litibu Golf Course - 6 min drive
  • Punta Mita Golf Club - 7 min drive
  • El Anclote Beach - 7 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 39 min drive

Restaurants

  • ‪Coco Cafe at Secrets/Dreams Bahia Mita - ‬3 min drive
  • ‪Manatees Pool Lounge - ‬3 min drive
  • ‪Seaside Grill Dreams Bahia Mita - ‬5 min drive
  • ‪Bluewater Grill - ‬3 min drive
  • ‪Árbol - ‬7 min drive

About this property

Grand Palladium Vallarta Resort & Spa - All Inclusive

Property with private beach and full-service spa
Grand Palladium Vallarta Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At Grand Palladium Vallarta Resort & Spa - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces. This Colonial property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 4-star Punta de Mita property is smoke free.

  • 517 guestrooms or units
  • 3 levels
  • 3 buildings
  • 5 dining venues
  • 5 bars or lounges
  • Conference rooms
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Grand Palladium Vallarta Resort & Spa - All Inclusive offers 517 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature down duvets. LCD televisions come with satellite channels. Bathrooms include baths or showers with in-room jetted baths, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Palladium Vallarta Resort & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 30 per person, per day and includes use of: sauna; spa tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Palladium Vallarta Punta Mita
Grand Palladium Vallarta Resort All Inclusive Punta Mita
Grand Palladium Vallarta
Grand Palladium Vallarta Resort All Inclusive Punta de Mita
Grand Palladium Vallarta All Inclusive Punta de Mita
Pallaum Vallarta Inclusive Pu
Grand Palladium Vallarta Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Grand Palladium Vallarta Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Yep, Grand Palladium Vallarta Resort & Spa - All Inclusive has a free self car park.

Are there any beaches close to Grand Palladium Vallarta Resort & Spa - All Inclusive?

Yep, Grand Palladium Vallarta Resort & Spa - All Inclusive is a short 20-minute walk from Punta de Mita Beach. Fun beach activities include volleyball, surfing and snorkelling. You can also find water sports equipment and boat tours.

Is there a spa on site at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Yep, there is an onsite spa at Grand Palladium Vallarta Resort & Spa - All Inclusive. You'll enjoy services like beachside massages.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive have a pool?

Yep, and guests love it! Grand Palladium Vallarta Resort & Spa - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Grand Palladium Vallarta Resort & Spa - All Inclusive features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, Private jetted baths and memory foam beds.

What makes Grand Palladium Vallarta Resort & Spa - All Inclusive a romantic place to stay?

A private beach, plus Hot tubs in the guestrooms, help set the scene for a romantic weekend at Grand Palladium Vallarta Resort & Spa - All Inclusive.

Is Grand Palladium Vallarta Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Grand Palladium Vallarta Resort & Spa - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Yep, all rooms come with private hot tubs.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive serve breakfast?

Sure does, free buffet brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Palladium Vallarta Resort & Spa - All Inclusive?

No, Grand Palladium Vallarta Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Palladium Vallarta Resort & Spa - All Inclusive?

No, pets and service animals are not allowed.

Grand Palladium Vallarta Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 409 out of 1000 reviews" "
Rating 8 - Good. 275 out of 1000 reviews" "
Rating 6 - Okay. 156 out of 1000 reviews" "
Rating 4 - Poor. 76 out of 1000 reviews" "
Rating 2 - Terrible. 84 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place to take kids, lots of kids activities.
Stayed 7 nights in Jun 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the everything Pool food beach the room very clean All workers very kind
Stayed 3 nights in Jun 2024

10/10 Excellent

Cecilio

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una experiencia inolvidable la atención la limpieza el confort , la privacidad del hotel y la comida es estupenda
Stayed 3 nights in Jun 2024

2/10 Terrible

Lambert, Santa Ana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel has lost its luster. quality of food is poor. service is extremely terrible. pool was dirty, rooms are outdated. the price point is very high for the quality you get. I will not be coming back. I was disappointed. did not receive my resort credit from the hotel.

10/10 Excellent

Karla Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Maria Estephania

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very peaceful and enjoyable! All staff was amazing, especially Isaias.
Stayed 4 nights in May 2024

10/10 Excellent

Brett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice get away, beautiful beaches
Stayed 4 nights in Mar 2024

6/10 Okay

Jenny

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Pros: nice beach, food at buffet and Mexican restaurant was great, daughter enjoyed kids activities and had a great time in pool, felt safe with 2 little kids Cons: aggressive time share sales right at check in , loud music heard in our room from weddings on the beach most nights untill midnight
Stayed 10 nights in May 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in May 2024

6/10 Okay

Eric

I never leave reviews but felt compelled to do so after our 2 day stay. I really don’t understand how people give this place 5 stars. This the weirdest place I’ve ever stayed. Came here to do some surfing and couldn’t leave fast enough. Below are the pros and cons. Cons: 1. Hallways are dark. Some how the lighting reminds me of the shining or the twilight zone. 2. We came in late on Friday and couldn’t get a restaurant reservation till Monday. This left us with only the Buffett. Dinner Buffett was so bad that we hopped into a taxi for $40 to drive to Sayulita for a proper meal. 3. Very odd vibe. Felt like an escape room. There was no energy. Wasn’t sure if we wanted to escape or the employees. 4. It’s challenging to get an Uber here. We never did since we would have to wait at least 20 min and the drivers cancelled often. Expect to pay a taxi at least $30-$40 to go anywhere with a pulse. 5. All the free alcohol was bottom shelf. If you’re young and just want to fill the void then have at it. Pros: 1. Beach is nice. Decent surfing. Better surfing 5 min down the road at La Lancha. 2. Mattresses are surprisingly comfortable. 3. There are a few things at the Buffett that were edible. Fruits were good and oatmeal. I’d recommend staying in Sayulita or do an all inclusive in PV . You’ll save yourself a bunch of money, eat better food better and save time.
Stayed 2 nights in May 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many times repeat guest at Palladium. Low season so hotel was full of locals on 3-4 day trips. Large family groups who tolerated us but are not generally friendly or communicative and squeeze you out of your space if you don’t stand your ground. Beaches are Federally owned so not unusual to find locals walking onto supposed hotel beach front. All that said we keep coming back and have stayed in Family Selection area the last few visits where you are better cared for and have better accommodation. We were there during our anniversary which got out to block hotel rep who pushed the boat out a little to mark the event. A nice touch and appreciated. Grounds looked untidy this time and grassy areas looked dry and somewhat burnt. A local ongoing drought probably accounts for this but it was never mentioned. Evening shows have changed over the 20 years we’ve been visiting and are a little tiring now. Nevertheless we still enjoy a quiet G&T at Hemingway.
Stayed 9 nights in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Muy buen hotel, la comida es rica, las animaciones super bien. Falta un poco de mantenimiento pero globalemente satisfecho.
Stayed 1 night in May 2024

8/10 Good

Marco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is a good experience. Just mind that at breakfast time, it could be crowded and the attention could be delayed. Not critical, just take your precautions.
Stayed 2 nights in Apr 2024

4/10 Poor

Luis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No era lo que esperaba recibir por el precio
Stayed 2 nights in May 2024

8/10 Good

Mohammed Ashfaque

Travelled with partner
Liked: Cleanliness, staff & service
Good location in punta de mita. Service was great. Staff was excellent. We were happy to tip simply because the staff did not push for tips. Ac and mini fridge did not work.the ala carte restaurants were either closed or unavailable for reservations during our entire trip. The vacation time share sales staff were quite pushy at times.
Stayed 4 nights in Apr 2024

6/10 Okay

Mythily

Travelled with family
Liked: Cleanliness, staff & service, amenities
The restaurant staff, spa and house keeping staff were very friendly and professional. They work very hard and I appreciate that. The problems we faced - The front desk staff is hard to communicate with. I called even before travelling and it was hard to get information on any transportation from the airport. We requested an ocean facing room. The pool also faces the ocean and we didn't realize it earlier. There was repeated music played all day till around 12 am in the night. Every 10 min the macarena song would repeat. We couldn't sleep at all till after 1 am. There is only one restaurant open in the day. It is all inclusive and gets pretty crowded, like a cruise ship. There are no other restaurants in the vicinity even if we are willing to pay for food and services. Long lines at each station. Our first day, due to our late arrival, we went to lunch around 4pm and that was a very light traffic time. We enjoyed our first meal in peace. As a vegan, I found some veggies - baked potatoes, roasted brocolli, some greens, carrots, some amazing salsas and chips. After the third day of eating the same, I was longing to get out of there. They said there is a special menu out of which we could get pasta, etc for vegan items. However, it was so crowded each time, they hardly had time to take orders. Staff was busy, doing their best to just keep regular food on the counters. There are some speciality restaurants, but nothing opens up till evening and always full.
Stayed 3 nights in Apr 2024

8/10 Good

Luis Roberto

Stayed 3 nights in Apr 2024

6/10 Okay

Suria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My last time here was in September. I gave a 5 star review. This trip was full of disappointments and more expensive. Most of the staff tried hard to help with issues but the system in place needs organization! 1- We had to request the champagne provided by Expedia 5 times before it finally arrived hot in a bucket with no ice on the last day. 2- It was impossible to make dinner reservations.They send you to an app and all restaurants were booked our entire stay. Reservations close at 3 pm. Finally we speak to someone who makes us a reservation and she made it for the wrong day and time she told us. We missed the reservation.We were told to call guest services between 8-11 am to fix this. I called several times. Nobody answers. Instead of sleeping in, I was doing this. I called 0 and they told me to go meet them in person. It was 8am. No thanks! 3- Thankfully we paid extra to upgrade to Family Selection dining. We enjoyed The Nest for almost every meal since we didn’t want to do the buffet and it was our only option. 4. The Butler at Family selection was very rude. We were told to meet him to eat at the Nest. He was clueless. I explained in Spanish what I was told. He said well it seems like you know everything so just go over there! He was nasty. I just walked away. 5-Last day, running late to airport, we were told to wait for help with luggage. Nobody showed up. So we carried our own luggage through long walkways. Beautiful Property. Great Entertainment.
Stayed 3 nights in Apr 2024

6/10 Okay

erika

Travelled with family
Disliked: Staff & service
The hotel was very nice and it gave you the mexico feel, but the rooms are small the food was the same and it gets very crowded with a lot of events like weedings and bigger parties so i felt like it was difficult for you to get service while dinning or with beverages. I also didn't like that they constantly ask you about using your $100 gift card that the hotel provides you with they would make us feel uncomfortable asking us to use the card on what ever cervice we wanted with an additional fee off course in the mornings on our way to breakfast. Another thing i didn't like is the cleaning service left a note stating that if important things were left unstained and they got stolen they will not be responsible, so basically warning us too lock away our valuables or they will take it? Didn't make sense because the only other people going inside our room was cleaning service. The hotel is family friendly but its 40 min away from Puerto vallarta and the town.
Stayed 8 nights in Apr 2024

6/10 Okay

Willem Malacai

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good buffet, but specialty restaurants, not so much. Service always good. Place is noisy. Loud music everywhere, no relief at pools. We heard outside music pounding past midnight, kept my daughter awake, be sure to ask for a quite room location. Beautiful setting and beaches. Staff is very friendly.
Stayed 3 nights in Apr 2024

4/10 Poor

Kurtis

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Where to start, The ocean front is great. Nice breeze so you never got too hot. Good boogie board/body surfing. The main pool wasn’t very clean but they never are, and it was hot, not refreshing. Pool bar didn’t open until 11am. One of the bathrooms by the pool backed up and there was toilet paper and human waste on the ground for two days. The junior club doesn’t open until 3pm, should be earlier if the kids want to get out of the water and sun. We paid for an upgrade to ocean view and it was beautiful but……..6 weddings in 10 days right outside of our room on the beach, blasting loud until 11pm. With young kids it wasn’t very pleasant. They should warn you or give you a heads up. I do not recommend anywhere close to the beach or main pool for a room. The food in each a la carte was very good and the buffet has quite a variety. Watch for the very very greasy and corrupt taxi service out in front of the hotel if you go anywhere, we used an Uber to get to the airport and the taxi leader is friends with the cops and had us pulled over a few miles away and had to pay a “fee”. Our kids were terrified. The taxi leader is a taller man with a moustache and he followed us and they took a picture of our driver. Hopefully he will be ok. All in all I would not recommend this resort based off the sleepless nights and scary taxi man.
Stayed 10 nights in Apr 2024

8/10 Good

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024